Consulate Health Care Of Melbourne

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Consulate Health Care Of Melbourne Consulate Health Care Of Melbourne

Consulate Health Care Of Melbourne

3033 Sarno Road, Melbourne, FL 32934

For more information about senior living options: (844) 490-3973

1.6 from 9 reviews
5 stars
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4 stars
0
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2
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6

Skilled Nursing Facility

Overall Review

Pros

  • pro The nursing staff and aide staff at Consulate Health Care have gone the extra mile to ensure residents receive the care they need.
  • pro Management is hands-on and responsive to family members’ questions and concerns about resident care.
  • pro The facility has seen many improvements, with cleaner environments and pleasing decorations.
  • pro Residents enjoy engaging activities like bingo and special holiday celebrations that contribute to their well-being.
  • pro Family members appreciate the effort made by the staff to improve the overall experience for their loved ones.
  • pro A resident expressed happiness about their stay, indicating a positive outlook on their experience at the facility.
  • pro Physical therapy services are conveniently located within the building, making it easy for residents to attend sessions as needed.

Cons

  • pro The facility's staff displayed a lack of concern for residents' well-being, with multiple accounts of patients feeling like burdens rather than cared-for individuals.
  • pro A healthcare official expressed shock at the poor practices observed within the facility, highlighting unacceptable staff interactions with residents and families.
  • pro Staff failed to respond promptly to calls for assistance, leading to serious health complications for residents, including life-threatening conditions.
  • pro Residents experienced inadequate assistance with basic needs, such as food and hygiene, resulting in extended periods of discomfort and neglect.
  • pro Communication from the facility was poor, with staff being unreachable or unhelpful when family members attempted to inquire about their loved ones' care.
  • pro Complaints regarding terrible food quality and lack of engaging activities were common among residents and their families.
  • pro There were numerous reports of items disappearing from patient rooms, adding frustration to the already challenging experience for families visiting loved ones.
  • pro Families felt disregarded in their input regarding care decisions and were often left without important information about meetings or care plans for their loved ones.

Review

The experiences shared by residents and their families at Consulate Health Care of Melbourne paint a troubling picture of a facility where the quality of care and patient treatment often falls short of expectations. Multiple individuals have reported alarming incidents that highlight serious concerns regarding the competence and attentiveness of the staff. One individual described an ordeal in which they were admitted after suffering from a stroke and found themselves feeling more like a burden than a patient deserving care. Despite pleading with staff for assistance, their calls for help went unanswered until family intervention brought about emergency medical attention. The subsequent diagnosis revealed two life-threatening blood clots in their lungs, leading to severe complications—this narrative underscores not only a lack of urgency in addressing serious health issues but also a systematic failure to prioritize patient welfare.

Family members echo similar sentiments regarding their loved ones’ experiences within the facility. A brother’s tragic passing after being left unattended for hours while he reported impending seizures raises grave questions about the responsiveness and accountability of the staff. With no doctor arriving through an unresponsive system, his transportation to a nearby hospital came too late to save him. The guilt experienced by family members is palpable as they lament having trusted this institution with their loved one’s care, emphasizing an alarming disregard for critical medical conditions.

Residents report frustrations not just with emergency situations but also with everyday operations within the nursing home. One review highlights instances where aides displayed rudeness and belligerence when helping patients with basic needs such as accessing television or obtaining drinks. A deep dissatisfaction extends beyond interpersonal interactions; residents complained that food served was frequently unfit for consumption, coupled with almost nonexistent therapy services. This pervasive sentiment reflects an overarching belief that profits take precedence over genuine patient care—a view corroborated by numerous accounts indicating systemic neglect.

Moreover, personal hygiene issues are recounted starkly, illustrating how some residents have been left in unsanitary conditions including sitting in urine and feces without adequate attention from caregivers. Families express dismay over communication breakdowns related to important meetings or decisions affecting care plans, noting that when inquiries are made, responses are often vague or nonexistent—creating an environment fraught with confusion and anxiety rather than reassurance.

Contrasting these negative reviews are voices suggesting improvements within Consulate Health Care of Melbourne and acknowledging compassionate efforts made by some staff members. Family members mention positive changes witnessed over time—refinements in cleanliness, decoration upgrades, and increased engagement from management responding to concerns about residents' care needs. It's noted that there is some level of effort from nursing aides who appear genuinely invested in helping residents adjust to life within the facility despite systemic challenges persisting.

However, mixed messages persist regarding meal quality and availability of activities designed to enhance resident satisfaction; while some families recognize strides being made toward improvement, others remain frustrated by cold meals served late or poorly managed dietary options. Particular concern continues around outdated furnishings impacting comfort levels—in particular aging mattresses needing replacement—pointing towards broader infrastructural neglect alongside personnel issues facing consistent performance challenges.

Overall, these accounts create a complex tapestry woven from despairing tales weighed against glimmers of hope distinguishing individual staff members’ dedication amidst deeply rooted operational shortcomings at Consulate Health Care of Melbourne. Ultimately, many families urge prospective patients or their relatives to conduct thorough research before considering this facility as options presented may leave vulnerable individuals at great risk when it comes to essential health services meant to safeguard dignity during challenging times.

Features

Housing

  • 167 resident community capacity 167 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Melbourne International (2 miles away) Melbourne International (2 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Consulate Health Care Of Melbourne in Melbourne, FL is an assisted living community that offers a wide range of amenities and care services to its residents. The community strives to provide a comfortable and enjoyable living environment for seniors, ensuring their needs are met.

The community boasts various amenities such as a beauty salon, cable or satellite TV, a computer center, and a fully furnished living space. Residents can also enjoy the outdoor space and gardens, as well as take advantage of the fitness room and wellness center to stay active and maintain their physical health. Wi-Fi/high-speed internet is available throughout the community for residents to stay connected.

For dining options, the community offers restaurant-style dining with special dietary restrictions taken into consideration. Meal preparation and service are provided, ensuring that residents receive delicious and nutritious meals tailored to their specific needs.

In terms of care services, Consulate Health Care Of Melbourne provides 24-hour call system and supervision to ensure the safety and wellbeing of its residents. Assistance with activities of daily living such as bathing, dressing, and transfers is also available. Medication management is offered to ensure that residents take their medications correctly.

To enhance mental wellness, the community has a mental wellness program in place. Activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities are organized to promote social engagement and stimulate residents' minds.

Additionally, Consulate Health Care Of Melbourne is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship nearby theaters nearby hospitals.

Overall, this assisted living community provides comprehensive care services combined with various amenities to create a comfortable and engaging living environment for seniors in Melbourne.

Nearby Places of Interest

Restaurants

  • Del Taco (0.2 miles)
  • McDonald's (1.3 miles)
  • McDonald's (1.4 miles)
  • Taco Bell (1.7 miles)
  • Old Village Restaurant (2.3 miles)
  • Frigate's Waterfront Bar and Grill (2.7 miles)
  • Pane E Vino Italian Restaurant, Deli & Bakery (2.7 miles)

Physicians

  • Esmat Asham Gayed (0.5 miles)
  • Spine Orthopaedic (0.8 miles)
  • Dr Manohar G Reddy (0.8 miles)
  • Angela Aboutanos, MD (0.8 miles)
  • Brevard Health Alliance (1.1 miles)
  • Brevard Clinical Research Center (1.2 miles)
  • Medical Associates of Brevard (1.2 miles)

Pharmacies

  • Melbourne Discount Pharmacy (0.6 miles)
  • Medicine Shoppe (1.1 miles)
  • CVS Pharmacy (1.1 miles)
  • Coastal Pharmacy Services (1.7 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (2.8 miles)
  • Blue Sky Discount Pharmacy (2.8 miles)

Hospitals

  • Melbourne Regional Medical Center (0.8 miles)
  • Wuesthoff Medical Center-Melbourne (0.8 miles)
  • Apollo Surgery Center (1.3 miles)
  • Kindred Hospital Melbourne (3.2 miles)
  • Heart Center At Holmes Regional Medical Center (4.3 miles)

Places of Worship

  • People of Destiny Christian Fellowship (2.1 miles)

Parks

  • Wickham Park (2.6 miles)
  • Lake Washington Park (4.1 miles)

Cafes

  • Starbucks (2.7 miles)
  • Starbucks (3 miles)
  • Starbucks (3.4 miles)
  • Panera Bread (3.8 miles)

Transportation

  • Apex Executive Jet Center (3 miles)
  • Melbourne International Airport (MLB) (3.3 miles)
  • Hertz Car Rental - Melbourne - Harbor City HLE (3.5 miles)

Theaters

  • Cinemaworld 16 (3.4 miles)

Frequently Asked Questions

Where is Consulate Health Care Of Melbourne?

Nearby Communities

Skilled Nursing Facility in Nearby Cities

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