Lake Mary Health And Rehabilitation Center

Pros

• A few staff members, particularly in physical therapy, demonstrated genuine care and competence during treatment.
• One reviewer mentioned that the CNA's were great and showed compassion towards the residents.
• Alba at the front desk was described as super nice, providing a friendly presence at the facility.
• Some nurses exhibited professionalism and dedication to their job despite concerns about overall staffing.
• The facility provided a bed quickly when needed, showing promptness in admitting patients during emergencies.

Cons

• The facility provides deplorable food and consistently fails to administer medications on time, leading to patient distress and frustration.
• Residents receive little to no care, relying on family members for basic needs like bathing and mouth care.
• Staff is often rude and dismissive, with reported instances of nurses being argumentative and disrespectful towards patients.
• There is a severe lack of compassion and communication among the staff, resulting in neglected residents who suffer from poor living conditions.
• The facility has been described as depressing and unsafe, especially during night shifts when care diminishes significantly.
• Patients have experienced unnecessary delays in receiving important medical treatments, such as wound care, due to staff negligence.
• Several complaints about the facility went unaddressed by management, indicating systemic issues with oversight and accountability.
• Families express deep regret for placing their loved ones in this facility due to the inadequate level of care provided.
• The environment is reportedly filthy, with reports of blood and waste left unattended in patient areas.
• Negligence at the facility nearly resulted in severe health consequences for residents, highlighting a dangerous pattern of inadequate care practices.

Review

The reviews of the rehabilitation facility LMHR paint a grim picture of an institution that has failed to meet even the most basic standards of care for its residents. Families seeking rehabilitation services for their loved ones have recounted experiences filled with neglect, incompetence, and a shocking lack of compassion from both the nursing staff and administration. Many reviewers expressed regret at not heeding warnings or conducting thorough research before choosing this facility, often leading them to hastily remove their loved ones due to poor conditions.

Patients admitted after major surgeries, such as bladder cancer operations, reported deplorable food quality and significant delays in receiving necessary medications. Such conditions led one patient to attempt to leave the facility after enduring what they described as a week of abysmal treatment. Alarmingly, when they sought assistance in leaving, they faced resistance from staff members that escalated to calling law enforcement for help. This episode reflects a broader issue within LMHR: patients feeling trapped in an environment that should be supportive but instead feels confining and hostile.

Many family members shared distressing anecdotes about the inadequate care provided to their loved ones. One reviewer described how their husband was left untended in bed without proper hygiene or attention while relying solely on family members for any form of comfort or care. The staff reportedly only provided assistance if asked repeatedly, illustrating a severe staffing shortage and poor management practices that lead to dangerously neglected patients. Complaints made by families frequently went unaddressed by management, suggesting systemic issues rather than isolated incidents.

Several other accounts emphasized the apparent indifference exhibited by many nurses and administrative personnel towards patient welfare. In some instances, family members witnessed patients lying unattended on floors or beds in dirty linens while call lights remained unanswered for extended periods. Residents who required bathing were often ignored altogether. The stark disparity between attentive physical therapy departments and neglectful nursing care revealed deeper organizational problems where aspects of treatment could be good — yet critical components of health management fell woefully short.

Moreover, there were serious concerns regarding patient safety protocols at this facility; multiple reviews noted instances where residents suffered falls due to lack of proper precautions or assistance from staff trained in elder care best practices. One reviewer detailed how their stepfather experienced life-threatening complications because his medications were administered late or not at all — resulting in seizures and subsequent hospitalization due to lapses in medication management during his stay at LMHR.

The frustrations continued beyond direct patient care; several families lamented difficulties communicating with facility personnel regarding discharges and medical plans post-rehabilitation. Discharge planners reportedly showed little knowledge about hospital discharge instructions which delayed needed follow-up treatments once their loved ones returned home — leaving families scrambling amid anxiety over potential complications arising from inadequate coordination of care between facilities.

In sum, these reviews collectively convey a dire need for reform at LMHR as they highlight deep-rooted inadequacies across various levels of operation within the facility—from clinical care that fails basic safety measures to administrative processes lacking efficiency and empathy toward families struggling with difficult choices during vulnerable moments in their lives. With so many heartfelt testimonials echoing similar sentiments regarding negligence and mistreatment, it is imperative for prospective patients and their advocates to undertake diligent research before committing loved ones into such institutions purportedly designed for recovery but ultimately failing them so profoundly instead.

Restaurants

• McDonald's (0.1 miles)
• Don Julio Mexican Kitchen and Tequila Bar (0.3 miles)
• Chick-Fil-A (0.3 miles)
• Chili's Grill & Bar (0.4 miles)
• Taco Bell (0.4 miles)
• Toojay's Gourmet Deli (0.6 miles)
• Dalli's Pizza (1.8 miles)

Pharmacies

• Walgreens (0.2 miles)
• Walgreens (1.1 miles)
• Winn-Dixie (1.2 miles)
• Florida Health Care Pharmacy (1.3 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (2 miles)
• CVS Pharmacy (3.8 miles)

Cafes

• Starbucks (0.3 miles)
• Starbucks (1.5 miles)
• Starbucks (3.8 miles)
• Starbucks (6.8 miles)
• Starbucks (8.3 miles)

Physicians

• Knight Dermatology Institute (0.5 miles)
• Advanced Women's Health Specialists (0.5 miles)
• Papanicolaou, George - George Papanicolaou, MD - Soma Plastic Surgery (0.9 miles)
• Atlantic Ear, Nose & Throat (1 miles)
• Lake Mary Family Practice (1 miles)
• Filutowski Cataract & Lasik Institute (1.2 miles)
• Team Health (3 miles)

Hospitals

• Florida Hospital Lake Mary ER (1.7 miles)
• Florida Hospital Altamonte (6.5 miles)

Parks

• Sunland Park (3.7 miles)
• Sylvan Lake Park (3.9 miles)
• Fort Mellon Park (6.6 miles)
• Cranes Roost Park (6.6 miles)
• Wekiwa Springs State Park (7.6 miles)

Places of Worship

• Central Baptist Church (4.5 miles)

Transportation

• Sanford Sunrail Station Sanford (4.9 miles)
• Deltona Executive Airport (6.5 miles)
• Altamonte Springs SunRail Station (6.5 miles)
• Orlando Sanford International Airport (6.6 miles)
• Debary Sunrail Station (6.9 miles)

Theaters

• AMC Altamonte Mall 18 (6.6 miles)