Villages Rehabilitation And Nursing Center

Pros

• Clay, the therapist, did an awesome job and provided excellent care.
• The staff at the Rehab were friendly, helpful, and had positive attitudes.
• Nicole, the social worker, was supportive and always available to answer questions.
• The rehab staff was wonderful and made a special point to communicate with family members.
• The amenities were basic but appropriate for rehabilitation and nursing needs.
• The cleanliness and upkeep of the facility were very good.
• The trained therapist staff was exceptional and knowledgeable in their field.
• The staff at the facility showed compassion, friendliness, and professionalism.
• The rooms were clean, decently sized, and convenient within the facility.
• The food was good and enjoyed by the residents.
• The facility had a caring atmosphere with staff who treated patients like family.
• Some statements have been combined or paraphrased for clarity purposes.

Cons

• They left my dad to die.
• The office workers seem like they have an attitude problem.
• They are painfully understaffed.
• The night staff is non-functional, rude, and lazy.
• The attitude of the staff is terrible.
• They ignore requests for pain meds and pleas for help.
• The staff is understaffed and extremely unprofessional.
• No one seems to be in charge.
• Terrible care and lack of response contributed to a patient's passing away.
• The therapy wasn't regular enough and not working on the patient's needs.
• His wife didn't receive responses to her multiple requests for information on his care.

Review

The Villages Rehab & Nursing Center has received mixed reviews from individuals who have had family members stay at the facility. One reviewer was extremely satisfied with the care provided by the staff, particularly praising therapist Clay and social worker Nicole. They expressed gratitude for the friendly staff, good food, and positive attitudes displayed by everyone. Another reviewer also appreciated the caring atmosphere and excellent therapy departments. They specifically mentioned that several nurses and aides treated their father-in-law with exceptional kindness.

However, not all reviews were positive. One individual expressed their disappointment with the facility, claiming that they left their father to die and were more interested in personal matters than attending to patients' needs. They criticized the staff's lack of responsiveness and mentioned that calls to the facility often had delayed or no response. Another reviewer complained about office workers having an attitude problem and a lack of knowledge.

Some reviewers mentioned issues related to understaffing at The Villages Rehab & Nursing Center. One person shared that their loved one was left in wet diapers for hours and did not receive pain medication promptly, resulting in an infection. They transferred their loved one out of the facility due to these concerns. Another reviewer criticized the night staff as being nonfunctional, rude, and lazy.

On a more positive note, several reviewers complimented the rehab staff at The Villages Rehab & Nursing Center. They acknowledged their expertise and prompt communication regarding evaluations and care plans for their loved ones. However, these positive experiences did not extend to other aspects of care provided by the facility's general staff. Multiple reviewers felt that requests for pain medication or assistance went unanswered or were significantly delayed due to understaffing issues.

The cleanliness of The Villages Rehab & Nursing Center was generally praised by reviewers who found it well-maintained. COVID-19 precautions were strictly enforced, requiring masks, temperature checks, and signed forms for entry into the facility.

Lastly, some reviewers discussed amenities offered at The Villages Rehab & Nursing Center. While basic, community areas were available for meals and socializing, and there was a gym on-site. One reviewer mentioned that the rooms were decently sized and clean.

In conclusion, The Villages Rehab & Nursing Center has received varied reviews. Positive aspects include the care provided by therapists, such as Clay, and the availability of staff members like Nicole who offer support and answer questions. However, negative reviews highlighted concerns regarding understaffing issues, unresponsiveness to patient needs, and unprofessional attitudes from some employees. The cleanliness of the facility was generally praised, as were some amenities. It is important for individuals considering The Villages Rehab & Nursing Center to carefully consider these mixed reviews when making a decision about their loved one's care.

Physicians

• Tri County Orthopaedic Center PA (0.3 miles)
• Central Florida Medical Care (0.3 miles)
• Center For Sleep & Lung DSRDRS (0.3 miles)
• Medical Imaging and Therapeutics (0.4 miles)
• Sand Lake Imaging, - Lady Lake (0.4 miles)
• Optical Outlets (1.2 miles)
• Norman S. Novis Md (1.4 miles)

Restaurants

• McDonald's (1 miles)
• Huey Magoo's Chicken Tenders (1.1 miles)
• Miller's Ale House - Lady Lake (1.1 miles)
• Arby's (1.2 miles)
• Carrabba's Italian Grill (1.4 miles)
• Jersey Mike's (1.4 miles)
• Chick-Fil-A (1.5 miles)

Pharmacies

• Walgreens (1.3 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.6 miles)
• Winn-Dixie (2.3 miles)
• Walgreens (3.1 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (3.9 miles)

Places of Worship

• Fairway Christian Church (2 miles)
• Hope Lutheran Church (2.1 miles)
• St Timothy RC Church (2.5 miles)

Cafes

• The Flying Biscuit Caf (2.6 miles)
• Starbucks (4.8 miles)

Hospitals

• The Villages Regional Hospital (2.9 miles)
• DocMJ (3.5 miles)