Avante Villa At Jacksonville Beach

Pros

• The physical therapy staff at Avante Villa, particularly Mendy and Leah, are praised for their exceptional support in helping residents regain mobility and independence after surgery.
• Many reviewers highlighted the caring nature of the staff, expressing appreciation for their genuine kindness and dedication to patient care.
• Some residents found the facility to be clean and homey, providing a comfortable atmosphere that reminded them of family-oriented care.
• Activities and opportunities for engagement, such as games and access to a library, were mentioned positively as beneficial for keeping patients active and entertained.
• A family member noted that Avante Villa is conveniently located near medical services, making it an ideal choice for those needing close proximity to healthcare providers.

Cons

• The facility failed to inquire about Medicaid eligibility and did not bill for it, leading to financial issues for the resident.
• Staff members were rude and inconsiderate when waking residents, demonstrating a lack of compassion.
• Personal belongings were mishandled or stolen, with only a fraction returned to family members.
• Residents experienced inadequate medical attention, including neglectful responses to call lights from CNAs.
• Communication with staff regarding patient information was extremely difficult, creating frustration for families.
• The facility did not provide sufficient care for long-term memory care patients and admitted inability to handle such needs after accepting them.
• The building was old and had hygiene issues, such as pests in residents’ rooms.
• Poor meal management led to inappropriate food offerings for patients with specific dietary requirements.
• There were significant staffing issues leading to inadequate supervision of patients, resulting in falls and safety concerns.
• Overall management of the facility was described as lacking urgency and ineffective in providing proper medical care.

Review

The reviews for Avante Villa are a mixed bag, showcasing a stark contrast between positive experiences and severe criticisms. While some residents and their families express gratitude for the staff's dedication to rehabilitation and caring, others describe harrowing conditions that raise serious concerns about the facility’s management and standards of care. This polarized feedback sheds light on both ends of the spectrum in terms of patient experiences, underscoring the need for potential residents and their families to weigh these varied accounts carefully.

On the positive side, some individuals commend specific staff members who have genuinely made a difference in their recovery processes. A former resident shared how physical therapists Mendy and Leah facilitated significant improvements after a car accident. The facility’s approach to rehabilitation was noted as being "active," with dedicated personnel helping patients regain mobility through encouragement and structured exercises. Others echoed similar sentiments regarding individual staff members who took extra time to ensure needs were met, highlighting the hard work of certain Certified Nursing Assistants (CNAs) like Tula, Precious, Ms. Lee, and Manuel. These personal anecdotes present a picture of compassion amidst what appears to be systemic shortcomings in the overall management.

However, this thread of positive experiences is countered by alarming reports about poor communication and neglect among staff members. Several reviewers voiced frustrations about difficulties in contacting nursing stations or obtaining timely updates on loved ones’ care—often citing disconnected calls or unreturned messages as common issues. In one instance, a resident reported seizures occurring due to improper medication management while residing at Avante Villa; such negligence raises critical questions about patient safety protocols within the facility.

Moreover, there are concerning instances regarding mismanagement of personal belongings during discharge processes which left residents feeling neglected and robbed of their property—their frustrations echoing through multiple accounts where items went missing or were returned without proper consultation. Similarly troubling is the experience shared by families seeking memory care services, only to find that administration admitted their inability to properly manage such complex health issues once accepted into residence, adding stress during what is already an emotionally taxing transition for patients suffering from cognitive decline.

Despite claims that facilities may be clean but old-fashioned or outdated in design—promoting an atmosphere reminiscent of home—the lingering issues related to inadequate staffing levels cannot be overlooked. Some reviewers noted that basic needs such as hygiene—only providing two baths per week—were not adequately addressed due to insufficient caregiver availability. Contrastingly, other family members acknowledged that while physical therapy had been effective for short-term rehabilitation patients, long-term residents often fell through cracks left by structural deficiencies in operations catering explicitly towards more specialized care needs.

In conclusion, while there are pockets of praise for individual caregivers at Avante Villa who provide attentive service amid challenging circumstances, there remain profound deficits begging immediate attention from higher management levels—a situation evident through repeated mention of inadequate medical oversight and staffing problems across several reviews. Families grappling with choices surrounding elderly care should acknowledge both sides before making decisions rooted solely in isolated positive testimonials or concerns stemming from unsettling stories reflecting broader systemic flaws within this facility’s operational framework. Given these conflicting perspectives on Avante Villa's performance overall—particularly concerning long-term patient welfare—it becomes paramount for prospective residents or those considering placement options for family members to conduct thorough research encompassing both favorable and adverse reviews alike before proceeding with care commitments here—or anywhere else deemed safe enough amidst fragile health conditions demanding exceptional support systems.

Physicians

• Jacksonville Orthopaedic Institute Beaches (0.2 miles)
• North Florida OB Gyn Associates Beach Division II (0.3 miles)
• North Florida Endocrine & Diabetes (0.3 miles)
• MyEyeDr. (0.7 miles)
• Beaches Family Health Center (0.7 miles)
• Jacksonville Beach Surgery Center (0.9 miles)
• 24/7 Pediatric Care Centers (1.3 miles)

Parks

• South Beach Park and Sunshine Playground (0.4 miles)
• Dolphin Cove Dog Park (2.1 miles)
• Huffman Boulevard Park (6.4 miles)
• Girvin Road Park (6.7 miles)
• Sutton Lakes Playground (7.1 miles)
• Timucuan Ecological & Historic Preserve (8.6 miles)

Restaurants

• Chipotle Mexican Grill (0.8 miles)
• Angie's Subs At Jax Beach (1.3 miles)
• TacoLu (1.3 miles)
• Dockside Seafood (1.7 miles)
• Lynch's Irish Pub (1.8 miles)
• Miller's Ale House - Jacksonville Hodges (3.7 miles)
• Whataburger (3.8 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (1.5 miles)
• Walgreens (2.5 miles)
• Winn-Dixie (3.1 miles)
• Smart Pharmacy (3.1 miles)
• Winn-Dixie (3.7 miles)
• Walgreens (3.8 miles)

Cafes

• Starbucks (1 miles)
• Sago Coffee (1.8 miles)
• Starbucks (4 miles)
• Starbucks (4.9 miles)
• Panera Bread (5.6 miles)
• Starbucks (9.1 miles)

Theaters

• Cinemark Jacksonville Atlantic North And Xd (6.8 miles)
• Cinemark Tinseltown and XD (9.1 miles)

Transportation

• Craig Air Center (8.5 miles)

Places of Worship

• The River at Jacksonville (8.7 miles)