Glades West Rehabilitation And Nursing Center

Pros

• The facility provided essential medical care, as evidenced by the hospital visit after the falls.
• There were efforts to engage residents in activities, with some occupational-type programs available.
• The presence of additional private help ensured that patients received more personalized attention and care when needed.
• Staff may have had intentions to improve the environment, as indicated by ongoing renovations and updates.
• Despite challenges, the need for compassionate care has been recognized, highlighting a desire for improvement within the facility.

Cons

• The husband fell six times, and the staff tried to deny four of those incidents despite witnesses.
• There was a lack of compassion from the staff throughout the stay.
• Residents were yelled at for complaining or asking for assistance with pain or personal care.
• People were left in soiled clothing and wet beds for hours.
• The facility did not adequately check on patients after falls.
• Physical therapy and rehabilitation services were minimal.
• A bathroom had feces left unattended for three days.
• The kitchen was not fully functional, with ongoing renovation issues.
• There was a lack of organized activities; only one instance of occupational engagement was observed.
• Private help had to be hired to ensure safety due to inadequate supervision by the staff.

Review

The experience described at Glades West Rehabilitation and Nursing Center reflects a deeply troubling reality for many families seeking care for their loved ones. For nearly a month, the reviewer witnessed an environment that was marked by neglect and a lack of compassion, culminating in distressing events that significantly affected her husband’s well-being. During their stay, he suffered from six falls—four of which staff attempted to deny despite corroboration from other residents. Tragically, one fall resulted in a hospital visit. The failure of the facility's staff to acknowledge these incidents points to potential systemic issues within the center regarding patient monitoring and safety.

Throughout this difficult period, the reviewer noted a pervasive absence of kindness or compassion from the staff. She describes an atmosphere where complaints were often met with hostility or indifference; residents who sought assistance were reportedly yelled at or ignored, particularly when they requested help with pain or personal hygiene issues such as soiling themselves. This raises serious concerns about the basic respect and dignity afforded to the elderly patients in their care—a fundamental expectation in any rehabilitation or nursing environment.

Another alarming observation was the blatant neglect surrounding personal hygiene and cleanliness in shared facilities. The reviewer recounted instances where feces remained unattended in bathrooms for days at a time, offering insights into the inadequate cleaning protocols—or perhaps lack of resources—within the facility. Such conditions not only contribute to discomfort among residents but also pose significant health risks, especially within a population that may already be vulnerable due to age or health complications.

In addition to these disturbing observations related to cleanliness and resident treatment, there were significant shortcomings regarding physical rehabilitation services promised by Glades West. Though designated as a skilled nursing facility equipped for both rehabilitation therapy and occupational therapy, many residents were reportedly relegated to bed rest with minimal efforts made toward actual rehabilitation activities. Instead of providing walkers or encouraging mobility, staff frequently placed patients in diapers and confined them to wheelchairs without facilitating meaningful engagement through physical activity or rehabilitation exercises.

The reviewer’s frustration escalated with reports of insufficient programming meant to enhance quality of life for residents. While there was mention of scheduled activities designed for occupancy and interaction—primarily involving occupational tasks led by one employee—the overall impression conveyed is one of stagnation rather than vibrant engagement. This lack of stimulation is starkly evident in her decision to hire private help out-of-pocket simply because she could not rely on Glades West staff to adequately watch over her husband or ensure his safety during therapy sessions.

Amid her encounters within Glades West Rehabilitation and Nursing Center, it became glaringly obvious that compassion should be foundational in caregiving settings; sadly, this seemed lacking throughout their experience. The review serves as both a cautionary tale for others seeking care options for loved ones and an urgent call for improvement within nursing facilities like Glades West where dignity, respectful treatment, cleanliness, and quality therapeutic interventions are paramount not only for patient comfort but essential for ensuring health outcomes during vulnerable times in individuals' lives.

Overall, it’s critical that families exploring long-term care solutions prioritize facilities that not only demonstrate professional competency but also embody principles of human dignity—ensuring residents feel safe and valued throughout their stay rather than merely being numbers tracked against staffing quotas or administrative efficiencies.

Pharmacies

• CVS Pharmacy (0.7 miles)
• Winn-Dixie (1.3 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3.1 miles)
• Walgreens (3.3 miles)

Cafes

• Panera Bread (0.9 miles)
• Starbucks (4 miles)
• Starbucks (4.2 miles)
• Starbucks (4.6 miles)
• Starbucks (5.9 miles)
• Panera Bread (10.8 miles)
• Habibi Hookah Lounge (11 miles)

Places of Worship

• Mother Of Our Redeemer Catholic Church (2.2 miles)
• Christ the Rock Community Church (6.6 miles)
• Temple Beth Emet (6.9 miles)

Restaurants

• Cheddar's Scratch Kitchen (2.7 miles)
• La Antioquena Bakery (2.9 miles)
• Twin Peaks (2.9 miles)
• El Brazo Fuerte Bakery (3 miles)
• Taco Bell (3.9 miles)
• Chick-Fil-A (4.1 miles)
• McDonald's (4.3 miles)

Parks

• Palm Springs North Park (3 miles)
• Spring valley (3.2 miles)
• Royal Oaks Park (3.3 miles)
• Towngate Park (3.3 miles)
• C.B. Smith Park (4.2 miles)
• River Run Park (5.7 miles)
• Everglades Holiday Park (8.3 miles)

Hospitals

• Memorial Hospital West (4.3 miles)
• Cleveland Clinic Florida (7.8 miles)
• Memorial Hospital Pembroke (8.2 miles)

Theaters

• AMC Pembroke Lake 9 (4.3 miles)
• Cinemark (4.4 miles)

Physicians

• Taft Building (4.9 miles)
• Pediatric Associates Doral (10.8 miles)
• Miami Cancer Institute | Plantation (11.1 miles)

Transportation

• North Perry Airport of Broward County (7.6 miles)
• Okeechobee Metrorail Station (9.6 miles)
• Tri-Rail Metrorail Transfer (10.5 miles)