Manorcare Health Services - Fort Myers

Pros

• The staff at ProMedica was fairly good and attentive, promptly responding to requests.
• The food provided at ProMedica received positive feedback, with the brother being happy with the meals.
• ManorCare Ft Myers had good nursing and physical therapy services, leading to a positive recovery experience for the mother-in-law.
• Some staff members at ManorCare were described as very good and helpful.
• The rooms at ManorCare are deemed clean and bright, contributing to a welcoming atmosphere for residents.
• A reviewer noted that their mother received excellent care while recovering from surgery at ManorCare.
• The rehabilitation environment at one of the ManorCare facilities was reported to be cleaner and more accessible, enhancing the overall experience for the patient.

Cons

• The staff at ManorCare often do not provide information and spend a lot of time talking to each other instead of interacting with residents.
• Calls are frequently not promptly returned by nurses, social workers, and the administrator.
• The memory care unit has no activities for residents except for scheduled therapy sessions, which are minimal.
• Staff argue with and yell at disoriented residents, worsening their condition.
• There is poor communication between the facility doctor and the resident's own healthcare providers.
• Many residents sit around waiting for meals for hours without proper communication or engagement.
• The food is described as unappetizing and served cold after long waits.
• Residents experience a lack of individualized care and attention from the staff.
• The bathrooms were not properly maintained upon the resident’s arrival, causing significant concern about cleanliness.
• Overall negative experiences were reported regarding inadequate rehab services provided to residents at ManorCare.

Review

The experience of individuals and their families in nursing and rehabilitation facilities can vary widely, as showcased by the reviews of ProMedica and ManorCare Health Services. Each facility has its strengths and weaknesses, resonating differently with residents' needs and expectations.

At ProMedica, one family's encounter was marked by initial satisfaction but also some challenges toward the end. A brother's stay lasted a month, during which he received attentive care from the staff. They were responsive to requests, ensuring that his needs were met promptly. The quality of food was noted positively, as it seemed to please him regardless of its simplicity; yet there were concerns regarding engagement in activities. The facility communicated important aspects like dialysis appointments effectively but fell short when it came to returning phone calls from family members seeking information about Medicaid applications for billing purposes. Overall, cleanliness was maintained throughout his stay, although certain amenities like bathrooms were described as outdated with nonfunctional fixtures.

ManorCare Health Services presented a mixed bag for those recovering from various medical conditions. One reviewer recounted their wife’s experience with physical therapy there, which had started strong under skilled therapists but waned with less effective staff during her subsequent visits. This inconsistency in service led them to doubt the overall quality of care provided at ManorCare, despite acknowledging that some staff members exhibited exceptional competence while others did not meet expectations.

Yet not all reviews echoed dissatisfaction regarding ManorCare; another reviewer praised the excellent care provided to their mother-in-law after surgery over three weeks. Both nursing staff and physical therapists received commendations for their attentiveness and ability to support recovery effectively. The meals served were also deemed satisfactory—a significant factor in patient comfort during recovery periods.

Conversely, some experiences highlighted considerable problems that residents faced within different units at ManorCare. Feedback indicated that meals often left residents idle for hours without adequate communication or activity options to keep them engaged or oriented. Many staff members reportedly spent excessive time socializing amongst themselves rather than interacting meaningfully with residents who required memory care or assistance—an issue compounded by delays in returning calls from family looking for updates on loved ones’ statuses.

Moreover, severe complaints emerged about the lack of adequately organized dementia care services and communication breakdowns regarding patient updates between families and healthcare providers. Instances where vulnerable patients felt ignored or neglected could lead one to question the overall commitment to fostering an environment conducive to healing—both physically and emotionally—in these types of facilities.

Amidst these varied accounts lies a narrative centered on individual stories—each portraying different facets of hopefulness or distress within assisted living environments like ProMedica and ManorCare Health Services. These facilities are typically designed to offer refuge and recuperation for individuals transitioning through health crises; however, without consistent quality care across departments—as shown through juxtaposed experiences—it becomes evident that more cohesive operational strategies could enhance patient welfare significantly moving forward.

Cafes

• Panera Bread (0.7 miles)
• Starbucks (1.5 miles)
• Starbucks (3.1 miles)
• Panera Bread (3.8 miles)
• Starbucks (4.3 miles)

Places of Worship

• Unitarian Universalist Church of Fort Myers (0.9 miles)
• Blessed Pope John the XXIII Catholic Church (1.7 miles)
• St Cecilia's Catholic Church (4.6 miles)

Pharmacies

• Walgreens (0.9 miles)
• Gulf Coast Medical Pharmacy (1.3 miles)
• Lee Pharmacy - Gulf Coast Medical Center (1.3 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.6 miles)

Physicians

• Vascular & General Sur Spec-Fl - Brian D Kurland MD (1.1 miles)
• Nagesh B Ravipati (1.1 miles)
• Millennium Physician Group: Kim Schurman, MD (1.1 miles)
• Lee Health Neurodiagnostics - Plantation Rd (1.1 miles)
• Millennium Physician Group (1.4 miles)
• Florida Skin Center (1.4 miles)
• Headache & Pain Management (1.5 miles)

Restaurants

• Shrimp Shack (1.4 miles)
• McDonald's (1.8 miles)
• Cracker Barrel (2.4 miles)
• Dave & Buster's (2.5 miles)
• Bonefish Grill (2.6 miles)
• Chick-Fil-A (2.6 miles)
• Taco Bell (2.7 miles)

Theaters

• Regal Belltower (2.4 miles)

Hospitals

• Gulf Coast Hospital (3.2 miles)
• Johns Hopkins All Children's Outpatient Care (4.7 miles)

Transportation

• U-Haul Moving & Storage (3.3 miles)
• Fox Rent A Car Fort Myers (3.8 miles)
• Concourse D (4.6 miles)
• Hertz Rent A Car (4.7 miles)

Parks

• RSW Aircraft Observation Area (4 miles)