Isle Health & Rehabilitation Center in Orange Park, FL

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Isle Health & Rehabilitation Center Isle Health & Rehabilitation Center Isle Health & Rehabilitation Center Isle Health & Rehabilitation Center

Isle Health & Rehabilitation Center in Orange Park, FL

Information last verified:

1125 Fleming Plantation Boulevard, Orange Park, FL 32003

For more information about senior living options: (844) 490-3973

4.3 from 110 reviews
5 stars
84
4 stars
6
3 stars
1
2 stars
3
1 stars
16

Overall Review of Isle Health & Rehabilitation Center

Pros

  • pro Linda is wonderful; she is super kind and very understanding.
  • pro Linda is amazing; she is so friendly and knowledgeable.
  • pro Isle is a great place that involves residents in all activities, and Allison Mattera and her staff do a great job.
  • pro Amy organized a great event that the elderly enjoyed.
  • pro The Halloween event was wonderful for the community.
  • pro The staff is amazing; Allie, the director of activities, is highly regarded.
  • pro The facility is clean, well-organized, and welcoming; the staff are friendly, professional, and always willing to help.
  • pro Sumaira McCloud has been a lifeline for families dealing with rehab far away.
  • pro The management team, therapy department, and nursing staff are professional and work well as a team; the facility is highly recommended.
  • pro The facility’s staff care about residents; it is super clean and the staff consistently meet residents’ needs.
  • pro Sumaira goes above and beyond; her attention to detail is phenomenal.
  • pro Amy Haskell (Admissions Director) is amazing; she helps families navigate Medicare and ensures care.
  • pro Katelyn is awesome with residents; admissions and concierge are hospitable.
  • pro Jennifer and Katelynn provide sweet, caring care; Brianna in activities is engaging.
  • pro The rehab team and nursing staff are attentive and supportive from admission to discharge.
  • pro Maegan in activities shows attention and love; memors enjoy her company.
  • pro Crista Rood is an outstanding CNA; she makes a positive impact on patients.
  • pro The facility is beautiful and clean; the staff are responsive and kind.
  • pro The discharge planner Sumara is knowledgeable, empathetic, and efficient.
  • pro Sumaira’s professionalism as Director of Social Services shines in every aspect.
  • pro The Isle staff, including Yvonne and the PT team, are wonderful and caring.
  • pro Natoya and Amy provide helpful tours and answer questions, making families feel secure about staying.
  • pro Amy Haskell from Admissions helped get parents into the facility; she is described as a miracle by some.
  • pro The facility is clean, and the staff are attentive and nice.
  • pro The staff greet patients by name with compassion.
  • pro The facility is highly recommended; the staff are amazing and caring.
  • pro Tim Hill and his dog Bella bring joy to residents; they are kind and comforting.
  • pro Diane and Nichole are repeatedly praised as excellent caregivers.
  • pro The overall care at Isle is supportive, compassionate, and patient-centered.

Cons

  • pro The reviewer notes horrible internal communication, with fall-risk information not shared with CNAs, resulting in inadequate care.
  • pro The reviewer describes the facility as a dump, understaffed, with unorganized administration and uncaring staff, and would not recommend it for loved ones.
  • pro The reviewer would give zero stars, calling it the worst facility and recounting neglect and delayed care.
  • pro The reviewer states there was no doctor or PA on site, indicating poor medical oversight.
  • pro The reviewer complains that the food is terrible and some staff seem to care more about finishing their shift than resident needs.
  • pro The reviewer reports a strong odor in the halls, sometimes smelling urine, signaling cleanliness issues.
  • pro The reviewer notes a lack of communication with families, with no status updates or call backs despite requests.

Review

Isle Health & Rehabilitation Center in Orange Park is best suited for families seeking a rehab-forward experience with a strong emphasis on activity and social engagement, delivered by a hands-on therapy team and a social-services staff that routinely assists with complex transitions. The facility earns its praise from those who want their loved ones to participate in meaningful programs, with activities led by a director who consistently appears to care deeply about inclusivity and resident happiness. For families prioritizing a homey atmosphere, steady therapy progress, and clear guidance through discharge planning, Isle stands out as a practical, destination-worthy choice.

That said, families needing near-perfect day-to-day communication and flawless safety oversight should consider alternatives. Several reviews raise flags about frontline communication gaps, inconsistent response times to call bells, and sporadic issues with medication administration. A subset of families reports variability in how quickly help arrives, with concerns about fall prevention and safety practices. Administrative and business-office responsiveness also appears uneven in some experiences, which can complicate planning and cloud trust during a loved one’s stay. These issues aren’t universal, but they are clearly present enough to matter for high-need residents or families who demand airtight transparency.

The key pros, strong therapy, a clean and well-organized environment, and a robust activities program, often offset the cons for residents who can tolerate occasional communication hiccups. The rehab team is repeatedly praised for competence, patience, and encouraging progress, translating into tangible gains in strength and independence. Families consistently highlight admissions staff and social workers as pivotal to smoother transitions, with Sumaira McCloud singled out for discharge planning and paperwork efficiency. The dining experience and overall atmosphere also receive favorable notes, suggesting a setting that supports mood and well-being, which can be equally important to recovery as clinical care.

Nonetheless, the less favorable threads are not trivial. The most credible concerns involve inconsistent frontline communication, with reports of delayed responses to call lights and, in some cases, delayed med administration. Falls and fall-prevention gaps appear in multiple reviews, alongside impressions of understaffing or disorganization that can dampen safety perceptions. Administrative friction, particularly around billing timing and discharge logistics, appears in several accounts, leaving families feeling uncertain during crucial moments of transition. These patterns don’t define every experience, but they do create real risk if a resident requires high-touch oversight or immediate, predictable care.

Within Isle’s strengths, several staff members repeatedly transform stays into positive outcomes. Allie, the activities director, is cited as a genuine driver of resident joy and social connectivity, keeping programs lively and inclusive. CNAs such as Crista Rood and a roster of nurses earn frequent praise for reliable bedside care and attentiveness. Sumaira McCloud, the Director of Social Services, emerges as a standout for prompt documentation, discharge coordination, and empathetic communication that keeps families informed without barriers. Amy Haskell, the admissions director, is repeatedly described as patient, knowledgeable, and poised to navigate Medicare and insurance intricacies, the kind of ally families rely on when planning transitions from hospital to rehab to home health.

For families weighing Isle, the verdict hinges on matching the facility’s strengths to the resident’s needs and the family’s tolerances. If the priority is robust rehab outcomes, a warm, activity-rich atmosphere, and proactive discharge planning led by communicative specialists, Isle delivers with tangible credibility. If airtight, predictable communication, impeccable safety oversight, and consistently rapid frontline response are non-negotiable, it pays to compare several options and pose pointed questions, about call-light response times, fall-prevention protocols, medication timing, and who will be the primary point of contact during weekends and nights. Isle offers a compelling, practical pathway for recovery and daily living, but families should enter with a clear plan and specific expectations to ensure the fit is as strong as the therapy and programming.

Features

Housing

  • 108 resident community capacity 108 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Isle Health & Rehabilitation Center is an assisted living community located in Orange Park, FL. This facility offers a wide range of amenities to ensure residents have a comfortable and enjoyable stay.

For the convenience of the residents, there is a beauty salon on-site where they can receive grooming and hair services. Cable or satellite TV is available in each room for entertainment purposes. The community also provides transportation services which are operated by the members of the community itself.

To cater to the technological needs of the residents, there is a computer center equipped with high-speed internet access. A fully furnished dining room offers restaurant-style dining experiences where residents can enjoy delicious meals prepared by professional staff. There is also a kitchenette available for those who prefer to prepare their own meals.

The community has various recreational facilities including a fitness room, gaming room, and outdoor garden space for relaxation and socializing. A small library provides opportunities for reading and learning.

Housekeeping services are provided to maintain cleanliness and tidiness within the community. Move-in coordination assistance is available to help ease the transition process for new residents. Private bathrooms are provided for each resident's privacy.

Non-medical transportation arrangements can be made for residents who need to travel to appointments or run errands. Medical transportation arrangements are also available specifically for doctor's appointments.

The care services offered at Isle Health & Rehabilitation Center include 24-hour call system and supervision, assistance with daily activities such as bathing, dressing, and transfers. Special dietary needs like diabetes diet and other restrictions are taken into consideration during meal preparation and service. Medication management ensures that residents take their medications correctly.

Mental wellness programs are provided to support the emotional well-being of the residents. Additionally, there are concierge services available to assist with various needs and requests.

Residents can engage in fitness programs and participate in planned day trips organized by the community. They also have the opportunity to run their own activities as part of a resident-run activities program. Scheduled daily activities ensure that there is always something exciting to do within the community.

Isle Health & Rehabilitation Center benefits from its convenient location with several nearby facilities. There are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals in close proximity to the community. This allows residents easy access to various amenities and services in the surrounding area.

Nearby Places of Interest

Places of Worship

  • Sacred Heart Catholic Church (0.3 miles)

Pharmacies

  • Health Mart Pharmacy (0.9 miles)
  • Winn-Dixie (2.3 miles)
  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.4 miles)
  • Winn-Dixie (3.1 miles)
  • Trulife Pharmacy (4.1 miles)
  • CVS Pharmacy (4.7 miles)

Physicians

  • Baptist Health (1 miles)
  • N.E. Florida Endocrine & Diabetes Associates (2.1 miles)
  • Gatien and Associates (2.3 miles)
  • Fleming Island Imaging Center (2.3 miles)
  • The Florida Centers of Sleep Medicine (2.3 miles)
  • Hand and Wrist Center (2.4 miles)
  • Fleming Island Plastic Surgery (2.4 miles)

Restaurants

  • Mr. Chubby's Wings (1 miles)
  • IHOP (2 miles)
  • Brick Oven Pizzeria & Gastropub (2.1 miles)
  • Zaxby's (2.3 miles)
  • Ruby Tuesday (2.4 miles)
  • Chick-Fil-A (2.4 miles)
  • O'Charley's Restaurant + Bar (2.4 miles)

Theaters

  • New Vision Theatres Fleming Island 12 (2.2 miles)

Hospitals

  • Fleming Island Surgery Center (2.2 miles)
  • DaVita Clay County Dialysis (7.6 miles)
  • St Vincent's Medical Center Clay County (7.9 miles)

Cafes

  • Panera Bread (2.5 miles)
  • Twisted Compass Brewing Co. (6 miles)
  • Panera Bread (6.3 miles)
  • Starbucks (6.3 miles)
  • The Urban Bean Coffeehouse Cafe (6.8 miles)
  • Starbucks (6.9 miles)

Parks

  • Moccasin Slough Park (3.7 miles)
  • Clarke House Park (6.9 miles)
  • Aberdeen Park (7.4 miles)

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