Cross Terrace Rehabilitation Center

Pros

• The staff at the nursing home is very friendly and caring, making residents feel at ease.
• Families are kept informed about everything happening with their loved ones.
• The admissions process is smooth, with helpful and friendly staff assisting new residents.
• Residents enjoy excellent food and clean living conditions in their rooms.
• The facility celebrates holidays and offers engaging activities such as music, movies, and games for residents to enjoy.
• There are Spanish-speaking staff available who communicate well with residents, fostering a welcoming environment.
• Overall cleanliness and organization of the facilities contribute to a positive experience for families and residents alike.

Cons

• The place is run on a bare-bones budget, with a poor staffing ratio to residents.
• The building is old and lacks updates, making the bathrooms tiny and difficult for wheelchair users to maneuver.
• There is a significant concern about the quality of care being inadequate and potentially disastrous if family members cannot oversee their loved ones.
• The facility is extremely dirty, with reports of bugs and mold present.
• Staffing levels are low, leading to lazy staff and a shortage of supplies and medication.
• Patient rooms are described as inadequate, contributing to an overall negative atmosphere.
• There has been high staff turnover, and the remaining staff appear unhappy in their roles.
• No contingency plan was in place for power outages during Hurricane Irma, putting residents at risk in sweltering conditions without clean linens or towels.
• Administration was reportedly absent during crises and did little to address the needs of residents when issues arose.
• Overall, there are multiple concerns about the cleanliness and organization of the facility, leading to dissatisfaction among residents and families alike.

Review

The search for a suitable nursing home can evoke a plethora of emotions, especially when family members are involved. One recent review provided a stark contrast in experiences and highlighted the complexities associated with long-term care facilities. While some families express satisfaction with their loved ones' accommodations, others raise significant concerns regarding cleanliness, safety, and overall quality of care.

On one hand, a deeply appreciative family member shared their positive experience regarding the nursing home where their sister resides. They stressed that the staff were exceptionally friendly and caring, which played a crucial role during her admission process. From the administrators to the maintenance crew, everyone was attentive and made an effort to ensure comfort during a potentially stressful time. The admissions staff received particular praise for their professionalism and kindness, helping to create a welcoming environment despite the facility's aging infrastructure.

Despite being housed in an older building with limited updates, this reviewer emphasized that cleanliness was maintained well within their sister's room. The resident reported enjoying excellent food options; however, it was noted that access to Spanish television channels was lacking—a point relevant given the linguistic needs of certain residents. The facility also offered various activities such as music sessions and games that enhanced residents' social engagement and joy.

Conversely, another perspective painted a much darker picture of nursing care at what appears to be the same facility. A different family member expressed serious dissatisfaction by describing conditions that included bugs, mold growth, inadequate staffing ratios leading to neglectful care standards, and insufficient medication supplies. This contrasting view highlighted systemic issues within the nursing home affecting both residents’ health and safety – factors warranting scrutiny from agencies like DCF and local health departments due to frequent complaints.

Adding further distressing details to this narrative were reports of poor contingency planning during emergencies—specifically referencing power outages following Hurricane Irma. Residents faced unbearable heat without proper cooling solutions or adequate supplies like clean linens or towels during these crises. Allegations of high employee turnover indicated potential morale problems among staff members as well—a crucial component when evaluating patient care quality.

Lastly, there were defensive comments from another resident who had spent considerable time at Cross Terrace Rehab before finally settling in there permanently after experiencing multiple other facilities. This Resident reported feeling genuinely cared for by staff members who treated them more like family rather than simply patients—a sentiment echoed strongly in their appreciation of consistent quality care provided on-site.

Overall, these reviews present a dichotomy: one side highlighting exemplary service though marred by outdated infrastructure issues while the other exposed alarming deficiencies pointing toward greater operational inadequacies creating immense dissatisfaction among both current residents and their families alike. As difficult as it may be seeking long-term care for loved ones may often prove challenging; ensuring they receive appropriate attention in environments where standard operating procedures align harmoniously with compassion is essential – an endeavor not fully realized universally across all nursing homes based on these experiences.

Pharmacies

• Winn-Dixie (0.4 miles)
• Walgreens (0.4 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.7 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.6 miles)

Restaurants

• Our Place (0.6 miles)
• McDonald's (0.7 miles)
• Norton's Sports Bar & Grill (1 miles)
• The Living Room on Main (1.2 miles)
• Dunedin Brewery (1.2 miles)
• Dunedin House of Beer (1.3 miles)
• Casa Tina Mexican & Vegetarian Cuisine (1.3 miles)

Cafes

• Starbucks (0.8 miles)
• Starbucks (2.3 miles)
• Starbucks (7.2 miles)
• Belleair Coffee Company (7.7 miles)

Physicians

• Virginia Street Dermatology (1 miles)
• Dunedin Pediatrics (1.6 miles)
• North Pinellas Surgery Center (2.4 miles)
• The Reproductive Medicine Group (3.9 miles)
• Florida Department of Health, Pinellas County Health Department, Clearwater Center (4 miles)
• Clearwater Pediatric Care (4.2 miles)
• Advanced Gastroenterology Associates (4.5 miles)

Parks

• Stirling Park (1.5 miles)
• Canal Park (4.6 miles)
• Kapok Park (4.8 miles)
• McMullen Booth Tennis Center Clearwater FL (5.1 miles)
• Cooper Bayou Park (5.4 miles)
• Sand Key Park (5.6 miles)
• Eagle Lake Park (6.1 miles)

Hospitals

• Mease Countryside Hospital (4 miles)
• Mease Countryside Hospital-Medical Arts Building (4.1 miles)
• Morton Plant Hospital (5.2 miles)
• Morgan Heart Hospital (5.2 miles)
• AdventHealth North Pinellas (7.7 miles)

Theaters

• AMC Woodlands Square 20 (4.7 miles)