1351 San Christopher Drive, Dunedin, FL 34698
For more information about senior living options: (844) 490-3973
LPN Desiree, RN Rachel, and the other staff members are helpful and pleasant, and Dr. Thorngren is wonderful. The new manager Ellie has made improvements in a short time, and the staff's efforts have not gone unnoticed. The staff cares deeply for residents and treats them with love, respect, and patience. The director is friendly and available to discuss issues, and communication with families is clear and ongoing. Dunedin Care Center's staff is excellent and fantastic, quick to answer questions and to keep families informed. Across facilities, the care teams are attentive, compassionate, and genuinely dedicated to residents.
Reviewers describe the facility as a nightmare for families, citing relentless neglect and poor communication. They report medical lapses, including failure to dispense antibiotics or maintain proper dosing, and life-saving medications going missing. The environment is described as filthy and unsafe, with issues like feces in bathrooms, roaches, and mold. Staffing is consistently portrayed as short-handed, unresponsive, and often disrespectful, with high turnover. Several reviews accuse owners or management of prioritizing profit over resident safety and well-being. Residents' rights are said to be violated, including barriers to meeting with attorneys and unaddressed grievances. There are claims of abuse and even deaths linked to neglect, with some calls to shut the facility down. The facility is described as having no contingency plans for power outages or extreme heat, leading to dangerous living conditions.Cross Terrace Rehabilitation Center in Dunedin is best suited for families that can stay actively involved in their loved one's care and demand accountability from the moment of admission. This community rewards engagement with front-line caregivers who, in many accounts, show genuine warmth and attentiveness. The strongest positives revolve around individual staff members - nurses, aides, and a few physicians - who are praised for kindness, responsiveness, and a willingness to communicate. When leadership is steady and proactive, families report better coordination and a sense that someone is looking out for the resident. In short, this is a place where hands-on oversight and persistent family involvement can make a tangible difference in daily care.
However, significant caveats push many families toward alternatives. The pattern of management turnover, inconsistent administrative responsiveness, and questions about safety and hygiene create a high-stakes risk profile. Several reviewers allege neglect, dangerous delays in medical attention, medication lapses, and disturbing care lapses that jeopardize wellbeing. The facility's age and condition - reports of odor, dirt, and outdated equipment - compound concerns about reliability and the ability to uphold basic standards of cleanliness and safety. For families unable or unwilling to maintain an aggressive oversight role, the risk profile here rises sharply.
The best-case picture highlights meaningful pros that can offset some drawbacks when managed well. Front-line staff are repeatedly described as caring and dedicated, and there are specific mentions of effective nurses, aides, and a few clinicians who contribute real value to residents' wellbeing. Positive notes about communication from certain administrators - Ellie in particular - and the sense that improvements are possible suggest that leadership can influence outcomes if stability is sustained. For families seeking transparent, ongoing conversations about a loved one's status, this quality of communication from a subset of staff can be a decisive factor in a favorable experience.
Yet the weight of the cons makes the decision precarious. Reports of poor sanitation, pests, hot water failures, and unresponsive phones paint a picture of a facility that struggles to meet basic environmental standards. Medication management lapses, alleged medical neglect, and allegations of unsafe handling of patients create a sense that serious harms could arise if vigilance wanes. The operational rhythm - short-staffing, high turnover, and inconsistent adherence to policy - means that the gains from a few conscientious workers may be undermined by systemic weaknesses. For families, this means the difference between a secure, well-coordinated routine and sudden, unsettling gaps in care.
When weighing options, it is essential to insist on concrete assurances before placing a loved one here. Demand a stable leadership structure with predictable point people, regular and detailed family updates, and a written care plan that includes medication protocols, hygiene schedules, and safety procedures. Tour the facility during varied shifts to observe cleanliness, responsiveness, and the condition of rooms and bathrooms. Request access to medical records and a clear process for coordinating with PCPs, pharmacies, and specialists. Look for evidence of pest control, proper laundry handling, and reliable power and climate controls. If these assurances cannot be documented, alternatives with stronger regulatory oversight and more consistent staffing merit serious consideration.
In the Dunedin area, there are other options that consistently earn more favorable impressions on core caregiving metrics. While Cross Terrace can sometimes deliver compassionate, attentive care, the overall pattern across reviews favors facilities with steadier leadership, stronger housekeeping practices, and more reliable clinical oversight. For families deciding where to place a loved one, the calculus is clear: Cross Terrace may work for those able to actively supervise and press for rapid improvements, but for anyone prioritizing durable safety, hygiene, and administrative reliability, alternatives are worth pursuing. This is a facility where the decision hinges on the ability to demand and sustain high-quality care on a daily basis.
104 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
St. Petersburg-Clearwater International (9 miles away) Tampa International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cross Terrace Rehabilitation Center is a premier assisted living community located in Dunedin, FL. Our goal is to provide our residents with a comfortable and enriching environment where they can enjoy their golden years to the fullest.
As soon as you step into our community, you will be greeted by a warm and inviting atmosphere. Our beautifully furnished accommodations offer all the comforts of home, including private bathrooms and fully equipped kitchenettes. Our dedicated housekeeping staff ensures that your living space remains clean and tidy at all times.
At Cross Terrace Rehabilitation Center, we believe in promoting an active and engaging lifestyle for our residents. That's why we offer a wide range of amenities and activities designed to cater to their individual interests and needs. Stay connected with family and friends with the help of Wi-Fi or high-speed internet access throughout our community. For those who enjoy reading, there is a small library where you can indulge in your favorite books.
Maintaining physical well-being is also an essential aspect of life at Cross Terrace Rehabilitation Center. Our fitness room is equipped with state-of-the-art equipment, allowing residents to stay in shape or engage in customized fitness programs designed specifically for their needs. We also have a wellness center where individuals can participate in mental wellness programs aimed at fostering emotional well-being.
Dining at our community is always a delightful experience. Our restaurant-style dining room offers delicious meals prepared by our talented chefs who take into consideration special dietary restrictions such as diabetes diets or other specific requirements. Residents can also enjoy meals outside on our outdoor space while taking in the beauty of the surrounding gardens.
Transportation services are available for non-medical purposes, ensuring that residents have easy access to nearby attractions such as cafes, parks, pharmacies, restaurants, theaters, and hospitals. Additionally, we provide transportation arrangements for medical appointments so that residents can attend necessary check-ups without any hassle.
At Cross Terrace Rehabilitation Center, the health and safety of our residents are paramount. We offer 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. Our staff is also trained in medication management to ensure that residents receive their medications promptly and accurately.
Our community is designed to foster a sense of belonging and camaraderie among residents. We organize resident-run activities where individuals can come together to enjoy hobbies or engage in social interactions. Planned day trips and scheduled daily activities provide opportunities for exploration and entertainment, while our concierge services are available to assist with any additional needs or requests.
Cross Terrace Rehabilitation Center truly offers a fulfilling assisted living experience for seniors seeking comfort, care, and a vibrant lifestyle.
Cross Terrace Rehabilitation Center is located at 1351 San Christopher Drive, Dunedin, FL 34698 in Pinellas County, Florida
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