Tuscany Manor

Pros

• The staff were friendly and accommodating.
• The rooms were clean and comfortable.
• The parking was ample and well lit.
• The Best Western is carefully preserved, well maintained and updated.
• The location is convenient and offers great value.
• The room was spacious and clean with modern bedding and furniture.
• The beds are very comfortable.
• The hotel has a small, nice pool open from sunrise to sunset.
• The staff promptly helped restore lights, internet, and cable after an outage.

Cons

• The guest questioned the integrity of the staff after a personal item left in Room 123 was not turned in.
• They were charged again for the same room without being told, and no one would answer the phone.
• The carpets in the first room were sticky, which grossed the guest out.
• The second room remained old and dated even after being moved.
• At checkout, staff could not be found and the guest waited 10?15 minutes for assistance.
• The front desk staff were rude and disrespectful, with remarks about white guests.
• The mattress was very uncomfortable.
• The breakfast was unimpressive, with dried-out grits and underwhelming sausage patties.
• There was a noticeable mustiness in the interior air, despite deodorizing efforts.

Review

Travelers visiting DeFuniak Springs frequently cited this Best Western as a practical, low-cost stopping point with both notable strengths and several challenges. For many guests, the location proved convenient, with easy highway access and ample, well-lit parking that accommodates larger vehicles and trailers. Several reviewers praised the overall sense of safety and proximity to local groceries and dining options, noting that the property sits behind the I-10 off-ramp in a quiet suburb, which can be ideal for a weary traveler who just wants a reliable place to rest for the night.

Room quality and maintenance emerged as a central point of divergence among guests. A number of visitors described rooms as clean, comfortable, and well-equipped, highlighting modern furnishings, a good bed, dependable Wi-Fi, ample outlets, and practical conveniences such as a vanity sink outside the washroom, granite counters, and a roomy tub with hot water. One review stressed the value of the room, pointing out features like a large fridge with a small freezer, a microwave with convenient power outlets, a flat-screen TV with many channels, and a well-stocked bathroom kit. Yet several others painted a more mixed or negative picture: some found the rooms old or tired, with stains on linens or unpleasant odors, and a few complained about sticky carpets and an overall mustiness in the indoor air. Mattress comfort also divided opinions, with some guests sleeping fine and others calling the bed uncomfortable.

Staff interactions formed another major theme, ranging from warm, friendly, and accommodating service to moments of frustration and inconsistency. Many guests described the staff as "extremely friendly" and attentive, noting helpful front desk personnel who went above and beyond during their stay or during busy travel periods. One staff member was even remembered fondly for previous help, and several reviewers complimented the southern hospitality that characterized their interactions. Conversely, a handful of reviews described front-desk experiences as lacking or off-putting, including an extended wait to be helped at checkout and a report of rude or dismissive behavior by a staff member. One reviewer even recounted a deeply troubling accusation about discrimination by a staff member, underscoring how important respectful, professional service is to the overall guest experience. The mix of experiences suggests that customer service can be strong at times, but there may be inconsistencies that affect some guests more than others.

The breakfast and on-site amenities also produced mixed impressions. The property offered a breakfast that many travelers considered modest for the class of hotel, with notes about a hot bar that included items like kielbasa, grits, and cubed potatoes, though some reviewers found the hot items dry or lukewarm and the selection a bit underwhelming. A number of guests appreciated the convenience of a continental option and the presence of on-site amenities such as a small pool, a guest computer area, and multiple snack and drink machines on the ground floor. Some described the breakfast area as not well-staffed, with limited attendants available to assist during peak morning hours, while others enjoyed the value of the included breakfast as part of their overall stay. There was also mention of a musty odor in some rooms, which guests hoped could be mitigated with better dehumidification or improved air handling.

From a practical standpoint, several reviews highlighted value for money and the hotel's role as a dependable rest stop. Prices cited were generally under $100 for a room that could comfortably accommodate two adults and two beds, and many guests felt the property offered a fair deal for the price, especially given the convenience and the network of nearby services. A few noted the older appearance of the property or its rooms but emphasized that the overall package - location, parking, safety, and staff courtesy - still made it a reasonable choice for travelers who need a solid, no-frills stay rather than a luxury experience. Some guests even recommended the place as a good base for exploring Lake DeFuniak and the surrounding town, underscoring its role as a practical, affordable home between longer drives.

Crucially, a notable incident underscored the importance of housekeeping integrity and guest communication. One guest recounted leaving a necklace on a bathroom sink outside a shower room in Room 123 and discovering that it had not been turned in to lost and found after the room was accessed. The disappointment and concern over staff accountability in that scenario highlighted how a single lapse can cast doubt on the overall trust guests place in a hotel. It serves as a reminder that beyond the visible facilities and services, the integrity of the housekeeping and front-desk processes matters deeply to guests who rely on consistent, transparent handling of belongings and concerns.

In sum, this Best Western presents a portrait of contrasts: for many travelers, it is a dependable, well-located option that delivers comfortable rooms, friendly service, and the conveniences expected of a budget-friendly stay. For others, aging d?cor, variable room conditions, inconsistent service experiences, and occasional operational gaps - such as answering the phone or maintaining flawless lost-and-found procedures - dampen the experience. Guests considering a stay here will likely weigh their priorities - value and location against potential maintenance concerns and service variability - and may find it a solid overnight choice with the caveat that experiences can differ from visit to visit.

This part of De Funiak Springs, Florida, offers a variety of amenities and services that may appeal to seniors looking for a comfortable and convenient place to live. With several restaurants, cafes, pharmacies, and transportation options nearby, residents have easy access to essential services and dining choices. Additionally, there are multiple physicians and medical centers in the vicinity, ensuring quality healthcare is readily available. The presence of churches and places of worship provides opportunities for spiritual engagement and community involvement. Parks like Defuniak Springs Little League offer recreational opportunities for outdoor activities. Overall, this area offers a mix of conveniences and resources that can support a fulfilling lifestyle for seniors seeking a peaceful and well-equipped community.

Restaurants

• Parrot Ice (0.1 miles)
• La Terraza Mexican Restaurant (0.3 miles)
• H & M Hot Dog (0.3 miles)
• Rollout Sushi And Such (0.3 miles)
• Tropicana Club (0.4 miles)
• La Huasteca Mexican Foods (0.5 miles)
• Bogey's Restaurant (0.5 miles)

Physicians

• Doctors Medical Center of Walton County (0.3 miles)
• Ruben - Garcia Ruben R Garcia MD (0.4 miles)
• Mullis Eye Institute (0.4 miles)
• Fawaz Medical and Surgical Center (0.9 miles)
• Gateway Medical Defuniak Springs (1 miles)
• Gateway Medical Clinic (1 miles)
• Healthmark Rural Health Clinic (4.3 miles)

Places of Worship

• First Baptist Church Preschool (0.3 miles)
• Faith Lutheran Church (0.4 miles)
• First United Methodist Church Fellowship House (0.4 miles)
• Southern Baptist Convention (0.4 miles)
• First Apostolic Church (0.4 miles)
• Trinity Fellowship Bible Church (0.5 miles)
• Ablaze Youth Ministry (0.7 miles)

Transportation

• U-Haul Neighborhood Dealer (0.3 miles)
• DeFuniak Taxi (1 miles)
• U-Haul Neighborhood Dealer (16.1 miles)
• U-Haul (23.2 miles)

Cafes

• Donuts Redesigned (0.4 miles)

Pharmacies

• Epic Pharmacies (0.5 miles)
• Winn-Dixie (1 miles)
• Walgreens (1.1 miles)
• Walmart Pharmacy (1.2 miles)
• Prescription Place of Dfs (1.3 miles)
• Week's Pharmacy (15.5 miles)
• Heather Johnson Dom (21 miles)

Parks

• Defuniak Springs Little League (0.9 miles)
• Lakewood Park - Florida's Highest Point (20.6 miles)
• Percy's Park (22.2 miles)

Hospitals

• Gulf Coast Treatment Center (2.7 miles)
• Healthmart Regional Medical Center (4.3 miles)
• Healthmark Of Walton (4.3 miles)
• Florala Memorial Hospital (22.4 miles)
• Florala Health and Rehabilitation (22.5 miles)