Orange City Nursing And Rehab Center

Pros

• The physical rehabilitation team received high praise for their competence and dedication, with specific staff members being commended for their encouraging disposition and hard work.
• Some residents reported positive experiences with friendly and helpful nursing staff, contributing to a supportive environment during recovery.
• The facility is described as beautiful, both inside and outside, providing an inviting atmosphere for residents.
• Activities such as Bingo, movie nights, and regular performances by singers and comedians were appreciated by residents, enhancing their experience at the facility.
• Many reviews highlighted the cleanliness of the rooms and shared positive remarks about the overall condition of the facility.
• Families expressed gratitude for compassionate overnight aides who provided exceptional care to their loved ones during their stay.

Cons

• The facility's staff was often unresponsive and failed to provide timely assistance for pain management.
• Patients experienced neglect, with some not receiving basic care, such as proper medication administration or hygiene support.
• The food quality was consistently rated as poor, with residents expressing dissatisfaction over their meals.
• There were significant staffing issues, leading to a lack of coordination and communication among caregivers.
• Many patients reported feeling isolated and unattended during their stay, particularly during visiting restrictions due to COVID-19.
• Some staff members displayed rudeness and unprofessional behavior towards both residents and their families.
• Complaints about unsanitary conditions in patient rooms and bathrooms were common, indicating a lack of proper cleaning protocols.
• Residents often felt overly medicated and unable to communicate effectively due to inadequate monitoring of their health needs.
• Concerns were raised about the overall management of the facility, with many expressing doubt about the competency of the staff.
• Visitors frequently noted that their loved ones appeared lost or neglected while in the facility's care.

Review

The experiences recounted by former patients and their families regarding a particular rehabilitation facility reveal a disturbing pattern of neglect, inadequate care, and unprofessional staff behavior. Many reviewers reported waiting excessively long times for necessary medical attention, especially pain management after surgeries such as hip replacements. One individual noted that despite undergoing surgery, they had to wait up to 12 hours for pain medication while calling for assistance. Patients who needed help getting out of bed found themselves waiting over 20 minutes for staff support, leading to feelings of frustration and abandonment.

Several accounts detail the conditions within the facility that can only be described as unsanitary. One patient reported feces and urine in the bathroom and room during their entire five-day stay, indicating a severe lack of cleaning protocols. Another reviewer echoed similar sentiments about the overall cleanliness of the environment, stating that despite having their concerns heard by social services and the facility's director, no substantial changes were made. The distress associated with these conditions paints a grim picture of how vulnerable individuals can be treated when they are at their most fragile.

In terms of food service, reviews consistently criticized the quality of meals served to residents. Multiple individuals expressed disappointment in receiving subpar nutrition that often did not meet dietary needs or restrictions. One person recounted an incident where their loved one was given eggs despite known allergies, illustrating significant lapses in attention to patient specificities. This neglect extended beyond just meal choices; there were also complaints regarding meal requests going unfulfilled even after daily menus were submitted.

While some staff members demonstrated competency and kindness—most notably those involved in physical rehabilitation—many others were described as rude or dismissive toward both patients and family members. There were claims about staff exhibiting inconsistent behavior: while some workers displayed professionalism and care during interactions with patients, others seemed apathetic or overwhelmed by their responsibilities. The mixed nature of staff competency highlighted systemic problems within the facility rather than isolated incidents.

Family members voiced deep concerns about communication—or lack thereof—at this establishment as well. Numerous reviewers lamented difficulties reaching nursing staff or obtaining information about their loved ones' care plans or daily activities. In urgent situations where immediate assistance was required, families felt helpless due to long waits on phone calls or unanswered requests for help from personnel inside the facility itself.

Positive feedback was sparse among these accounts; however, there were mentions of a few dedicated aides who managed to uplift spirits through compassionate care despite overwhelming conditions surrounding them. Interestingly enough, another review cited favorable comparisons with facilities like Orange City Nursing Rehabilitation (OCNR), where patients reportedly received superior care marked by attentive staff members willing to assist whenever needed.

Overall, it is clear that numerous aspects contributed to making this facility an alarming choice for anyone seeking rehabilitative care for loved ones recovering from serious medical procedures or illness. From inadequate staffing levels leading to neglected patient needs to uncaring attitudes exhibited by several employees, these accounts collectively signal a profound need for improvements in practices designed around compassion-driven healthcare delivery. Given these unsettling experiences shared across multiple reviews—it stands recommended that families consider alternative options before placing their loved ones into such a troubling environment where basic human dignity may not be prioritized adequately during moments potentially most vulnerable in life’s journey towards recovery.

Physicians

• Advanced Family Care (0.1 miles)
• James M Jochum (0.2 miles)
• Sakowitz Eye Center (0.2 miles)
• Forbes Alan R MD - Mid Florida Hematology (0.2 miles)
• Anthony Joseph (0.2 miles)
• Florida Cancer Specialists & Research Institute (0.2 miles)
• Family Psychiatric Services (0.3 miles)

Restaurants

• Five Guys Burgers & Fries (0.6 miles)
• Zaxby's (0.7 miles)
• Taco Bell (0.8 miles)
• Chick-Fil-A (0.9 miles)
• Applebee's (0.9 miles)
• Tijuana Flats (0.9 miles)
• Perkins Restaurant and Bakery (0.9 miles)

Cafes

• Starbucks (0.6 miles)
• Rhonda's Kitchen (1.3 miles)
• Starbucks (5.8 miles)
• Starbucks (6.8 miles)

Pharmacies

• Walgreens (0.7 miles)
• Walmart Pharmacy (1 miles)
• Walgreens (1.3 miles)
• Winn-Dixie (1.4 miles)
• CVS Pharmacy (1.5 miles)
• Value N Care Pharmacy (1.5 miles)
• Walgreens (1.9 miles)

Hospitals

• AdventHealth Fish Memorial (0.9 miles)

Parks

• Gateway Park (1.1 miles)
• Bill Keller Park (1.6 miles)
• Blue Spring State Park (2.9 miles)
• Campbell Park (3.9 miles)
• Mariner's Cove Park (4.2 miles)
• Fort Mellon Park (6.5 miles)
• Hontoon Island State Park (6.5 miles)

Places of Worship

• Identity Church (1.5 miles)
• Central Baptist Church (6.4 miles)

Transportation

• Debary Sunrail Station (3.8 miles)
• Sanford Sunrail Station Sanford (6.2 miles)