Integrated Health Svc

Pros

• The new administrator has brought a much more professional atmosphere to Kensington Gardens Rehab in the last three weeks.
• The quality of food has significantly improved since the arrival of the new management.
• The overall cleanliness and attitude towards maintaining a clean environment have noticeably progressed.
• There are engaging activities available, such as bingo three times a week and opportunities for creative pursuits like coloring and crossword puzzles.
• The facility fosters a friendly environment, with an overall improvement in staff attitudes creating a welcoming atmosphere for residents.
• The establishment maintains a strong commitment to health and safety, demonstrating vigilance regarding COVID-19 protocols.

Cons

• When the reviewer first arrived in February, there was a lack of professionalism among the staff.
• The temporary help that was present seemed to prioritize their own interests over patient care.
• Some staff members are described as "crusty and rough around the edges," indicating a negative attitude.
• There were staff members who left, suggesting instability within the team.
• The older building has likely seen years of inconsistent management, affecting its overall condition and perception.

Review

On February 12, I suffered a broken leg that required emergency surgery, leading to my subsequent transfer to Kensington Gardens Rehabilitation Center for the necessary healing process. Upon my arrival, it was evident that the facility faced several challenges related to management and staff professionalism. Initially, the atmosphere felt disjointed due to the influx of temporary staff members who seemed more focused on their individual interests than on providing consistent care for residents. This lack of continuity created a sense of instability during my early days at Kensington Gardens.

However, over the past three weeks, there has been a notable and positive change in the facility's management with the introduction of a new administrator. This leadership transition has brought about an impressive level of professionalism previously lacking in daily operations. The improvements made since this new administrator took charge have significantly enhanced both the quality of care offered and the overall efficiency of operations within the rehabilitation center.

Among these enhancements is an improvement in meal quality; food that was once mediocre has noticeably improved. Mealtime experiences have become more enjoyable for residents as dietary needs are being better catered to and meal presentation has increased in attentiveness and variety. Not only has this contributed positively to patient satisfaction, but it also reflects a broader commitment from management towards enhancing all aspects of life within Kensington Gardens.

Another area seeing notable progress is cleanliness. While foundational efforts were already present before my arrival—keeping common areas tidy and organized—the attitude toward maintaining cleanliness has taken a turn for the better under new administration guidance. There seems to be a rejuvenated emphasis on hygiene standards and environmental upkeep throughout the facility, which is particularly important given our current focus on health concerns like Covid-19.

Social engagement opportunities have also expanded since I arrived. Activities such as bingo occur three times weekly, fostering interaction among residents and encouraging participation in communal activities. An engaging activities director plays a pivotal role by being responsive to requests for various leisure activities like coloring or crossword puzzles—providing opportunities for creativity and cognitive engagement that are essential during recovery periods.

While overall morale appears to have lifted with these changes, it's worth noting that not every staff member embodies this newfound positivity; some remain "crusty" or rough around the edges, suggesting that further training or adjustment may still be needed across certain segments of staff. Additionally, turnover rates seem prevalent as some former employees have departed from their positions—indicating ongoing personnel transitions within this older building that has endured various management styles over time. Nevertheless, Kensington Gardens does provide a well-laid-out environment conducive to patient recovery and safety; especially considering they have implemented dedicated quarantine wings for newly admitted patients during their initial two-week Covid observation period. Overall, these recent developments underscore Kentington Gardens' commitment not just to physical rehabilitation but also fostering an inviting atmosphere where recovery can flourish amidst supportive community ties.

Pharmacies

• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.7 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.2 miles)
• Winn-Dixie (3.2 miles)
• Walgreens (3.5 miles)

Physicians

• Clearwater Pediatric Care (1.6 miles)
• Florida Department of Health, Pinellas County Health Department, Clearwater Center (2 miles)
• Academic Alliance in Dermatology (2.5 miles)
• Dunedin Pediatrics (2.5 miles)
• Virginia Street Dermatology (2.7 miles)
• Bay Dermatology & Cosmetic Surgery (4 miles)
• The Heart Institute at Largo (4.7 miles)

Restaurants

• Chick-Fil-A (2.1 miles)
• Cristino's Coal Oven Pizza (2.6 miles)
• The Living Room on Main (2.9 miles)
• Casa Tina Mexican & Vegetarian Cuisine (2.9 miles)
• Blur Nightclub (2.9 miles)
• Strachan's Ice Cream & Desserts (3 miles)
• McDonald's (3 miles)

Parks

• McMullen Booth Tennis Center Clearwater FL (2.2 miles)
• Eagle Lake Park (2.9 miles)
• Kapok Park (3.1 miles)
• Dog Run (3.2 miles)
• Sand Key Park (4.1 miles)
• Cooper Bayou Park (4.4 miles)
• Stirling Park (4.7 miles)

Hospitals

• Morton Plant Hospital (2.9 miles)
• Morgan Heart Hospital (2.9 miles)
• Mease Countryside Hospital (5.6 miles)
• Mease Countryside Hospital-Medical Arts Building (5.6 miles)

Cafes

• Starbucks (3 miles)
• Starbucks (3.3 miles)
• Belleair Coffee Company (5.1 miles)

Theaters

• Regal Largo Mall (5.8 miles)
• AMC Woodlands Square 20 (6.6 miles)

Transportation

• St Pete-Clearwater International Airport (PIE) (6.5 miles)