Highland Pines Rehabilitation Center

Pros

• The staff at Highland Pines Rehabilitation is very friendly and attentive to the residents.
• Many residents appreciate the variety of activities available, including bingo, dominoes, and karaoke.
• The rehabilitation facility has proven effective, with patients reporting significant improvements in their mobility and strength.
• The food served at Highland Pines is described as good and flavorful by several residents.
• The facility is noted for being clean and comfortable, with regular maintenance of the rooms to ensure a healthy environment.
• Family members have received timely updates regarding their loved ones' health conditions when necessary.

Cons

• The care at Highland Pines was described as abysmal, with patients receiving minimal attention and inadequate treatment for medical conditions.
• Residents were reportedly left unattended for long periods, leading to serious health declines.
• Staff dismissed family concerns regarding declining health, showing a lack of empathy and communication.
• Patients experienced dirty living conditions, with unclean bed sheets and clothes not being laundered.
• There were complaints about nursing staff incompetence and inadequate responses to critical situations, such as patient deterioration and passing away without notifying family members.
• The facility failed to adequately address serious health issues like bedsores and significant weight loss, which resulted in severe consequences for the patients.

Review

Highland Pines Rehabilitation Center has garnered a wide range of reviews, with feedback ranging from deeply troubling accounts of neglect and inadequate care to positive experiences highlighting effective rehabilitation and supportive staff. These contrasting perspectives paint a complex picture of the facility, where the quality of care appears to vary significantly among patients.

Several reviewers express grave concerns about the standard of care provided at Highland Pines. One particular account details a 91-year-old father who was admitted with a urinary tract infection (UTI) but never received the prescribed intravenous antibiotics. Instead, he was subjected to minimal physical therapy and left largely immobile for most of his stay—sitting in a wheelchair or lying in bed for up to 23 hours each day. The situation worsened when he suffered from diarrhea for an entire week and developed a painful rash that went unnoticed by the staff despite family alerts. The reviewer noted their mother’s attempts to voice her concerns were dismissed by caregivers as excessive worry. Ultimately, after great advocacy efforts, they insisted on transferring him back to the hospital, where it became apparent that low blood pressure, dehydration, and lingering UTI complications had almost culminated in tragedy.

Similar sentiments were echoed by another reviewer who described their brother's experience at Highland Pines as appalling. They found their brother's living conditions unacceptable: dirty sheets upon arrival and no efforts made to wash his clothes during his stay. After their brother passed away without any immediate notification from the facility—a delay attributed to inadequate communication skills from staff—this reviewer also expressed frustration with how management handled inquiries following this distressing event.

In stark contrast to these alarming narratives are testimonies praising Highland Pines for its rehabilitation program and staff engagement. One individual shared their incredibly positive transformation after being deemed unresponsive for an extended period; they credited the facility’s therapy regimen for regaining essential functions like standing, sitting up, talking, and walking again. They praised both the quality of food served and cleanliness of accommodations, emphasizing that engaging activities such as bingo helped foster community among residents during recovery.

Another glowing review came from someone whose sister is currently undergoing therapy at Highland Pines. This reviewer commended both the friendliness and attentiveness of staff members while noting substantial improvements in their sister's strength thanks to daily physical therapy sessions. Their satisfaction with services led them to award a perfect five-star rating based on overall care experience.

Nevertheless, not all experiences have had happy endings at Highland Pines; another family member recounted how their mother suffered from severe neglect before her passing due to complications arising from untreated bedsores and significant weight loss—issues that went unreported until hospitalization necessitated intervention due to sepsis risks linked directly back to her time spent there. This individual lamented feeling deceived by what they believed would be exemplary standards given high ratings attributed to this nursing home.

Amidst these mixed responses lies an unsettling reality regarding patient oversight within skilled nursing facilities like Highland Pines Rehabilitation Center: experiences can vary dramatically depending on individual circumstances involving specific health needs or staff interactions over time. While some families report satisfactory treatment outcomes—with commendable rehabilitation goals met—others provide harrowing evidence that vigilance may be necessary when entrusting loved ones into institutional care settings where accountability should always reside squarely with those who deliver hands-on assistance every single day.

Physicians

• Academic Alliance in Dermatology (1.3 miles)
• Florida Department of Health, Pinellas County Health Department, Clearwater Center (1.7 miles)
• Clearwater Pediatric Care (2.4 miles)
• Bay Dermatology & Cosmetic Surgery (2.5 miles)
• The Heart Institute at Largo (3.1 miles)
• Eye Institute of West Florida / LASC (3.1 miles)
• Dunedin Pediatrics (3.7 miles)

Parks

• Eagle Lake Park (1.5 miles)
• McMullen Booth Tennis Center Clearwater FL (2.3 miles)
• Dog Run (2.9 miles)
• Sand Key Park (3.4 miles)
• Largo Central Park (3.6 miles)
• Kapok Park (4.1 miles)
• Cooper Bayou Park (5.5 miles)

Restaurants

• Cristino's Coal Oven Pizza (1.5 miles)
• Hammerstein Brewing Company (2.2 miles)
• Chick-Fil-A (2.6 miles)
• Island Way Grill (3 miles)
• Windward Bar & Grille (3.1 miles)
• McDonald's (3.5 miles)
• Frenchys Saltwater Caf (3.6 miles)

Hospitals

• Morton Plant Hospital (1.8 miles)
• Morgan Heart Hospital (1.8 miles)
• Mease Countryside Hospital (7.2 miles)
• Mease Countryside Hospital-Medical Arts Building (7.2 miles)

Pharmacies

• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2.5 miles)
• Winn-Dixie (2.6 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.6 miles)
• CVS Pharmacy (3.7 miles)

Cafes

• Belleair Coffee Company (3.6 miles)
• Starbucks (4.6 miles)
• Starbucks (4.9 miles)

Theaters

• Regal Largo Mall (4.2 miles)
• SMG Seminole (7.7 miles)

Transportation

• St Pete-Clearwater International Airport (PIE) (6 miles)