Harbourwood Care Center in Clearwater, FL
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549 Sky Harbor Drive, Clearwater, FL 33759
For more information about senior living options: (844) 490-3973
The nurses and CNAs are awesome and compassionate toward residents. The staff and administration are helpful and dedicated to residents. Terri in admissions is amazing and makes families feel like part of the care team. Shay and Chris at the front desk make visitors feel welcome. Michael, one of the therapists, is patient and encouraging. Terri takes great care of residents and puts worries at ease. Terri is exceptional. HarbourWood has wonderful staff who clearly love their jobs. The facility is very nice and clean. Terri Bolander is one of the kindest and most compassionate people. The facility is clean and well maintained. HarbourWood does a wonderful job because they care. This facility is among the best in town.
The care at Harbourwood Care is atrocious; they failed to provide 24-hour medical care, wound care, and basic hygiene. The doctor assigned was useless, rude, and uncaring, refusing to provide necessary orders or assistance. The level of hygiene care is atrocious; residents suffered UTIs and were left unchanged for long periods. The facility is dirty and poorly maintained; rooms smell of urine and ants were reported, indicating inconsistent cleanliness. The staff are understaffed and unresponsive; call lights go unanswered and residents are left waiting for help. The food service ignores medical dietary needs and serves meals not fit for animals. Emergency responses were mishandled; 911 was delayed due to standing orders, leading to life-threatening delays. Management is accused of falsifying documents to appear adequately staffed; the facility is described as unsafe and should be shut down.Harbourwood Care Center in Clearwater is best suited for families that want a facility with a strong rehab orientation and an admissions team that can be a steady, hands-on guide through the transition process. The community's standout asset is the admissions experience, frequently described as responsive, personal, and genuinely reassuring. When Terri or other front-desk leaders are involved, families report clear plans, timely coordination, and an impression that their loved ones will be treated like family from day one. The facility itself projects a clean, welcoming atmosphere, and the therapy department is repeatedly praised for its professionalism and effectiveness, which matters greatly for residents recovering from surgery or acute illness.
That said, there are clear reasons some families should consider alternatives. Several reviews characterize Harbourwood as plagued by inconsistent day-to-day care, understaffing, and communication gaps that leave families uneasy. Complaints range from call lights going unanswered to hygiene lapses and delays in medical attention, with some alleging neglect that jeopardized a resident's health. Alarming anecdotes about emergency transport delays and missed doctor appointments surface repeatedly, creating a pattern that cannot be ignored. For residents with complex medical needs requiring constant, reliable oversight, Harbourwood may pose unacceptable risk unless a highly engaged family is prepared to supervise closely.
On balance, the strongest positives - cleanliness, a welcoming environment, and a therapy program that delivers - do not fully neutralize the more troubling cons. When Terri in admissions is involved, families report a level of coordination and empathy that can ease the transition and set a hopeful tone for care. The nursing staff and therapists often emerge as capable and caring, and the facility's location plus its social and activity offerings add to daily quality of life. However, the breadth and recency of negative reviews about staffing gaps, inconsistent care, and administrative friction suggest that reliability can be uneven. That inconsistency can erode trust for families trying to decide long-term placements.
For families prioritizing rehab and a facility that feels well-run at the point of intake, Harbourwood can be a strong fit provided expectations are managed and oversight is intentional. The favorable testimonials about Terri, the DON, and frontline nurses indicate real warmth and competence when care is properly resourced, and the place has repeatedly shown the ability to maintain a respectful, home-like culture. The repeated emphasis on a clean environment and engaged therapy teams also suggests that when a resident's needs align with Harbourwood's strengths, meaningful progress and comfort are possible. Yet this potential is contingent on addressing the day-to-day operational fragility that several reviews flag.
In practical terms, families considering Harbourwood should actively vet staffing levels, scheduling, and the facility's response protocols before committing. Schedule time to meet Terri in admissions, but also press for a direct conversation with the director of nursing and the administrator to understand staffing ratios, night coverage, and what escalation looks like when concerns arise. Inquire about wound care, medication management, and emergency transportation, and request recent state inspection outcomes to gauge how persistent the flagged issues have been addressed. Tour during a typical shift to observe call-light response, hygiene routines, and the consistency of care from aides and nurses. Bring a list of must-haves and insist on written care plans that reflect those needs.
Ultimately, Harbourwood presents a credible option for families who can couple a favorable first impression with vigilant ongoing oversight. It is a facility that can feel like a sanctuary when staffing is sufficient and administration is aligned, but it carries meaningful caveats about consistency and safety that cannot be ignored. If choosing Harbourwood, proceed with a plan that leverages Terri's strengths while securing a transparent, proactive care framework from the DON and leadership. For residents whose needs demand unwavering 24/7 medical attention, or for families unwilling or unable to advocate consistently, it may be prudent to explore other nearby communities with steadier staffing records and more established protocols for rapid medical escalation.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
St. Petersburg-Clearwater International (4 miles away) Tampa International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Harbourwood Care Center in Clearwater, FL is a well-equipped and inviting assisted living community designed to provide seniors with comfortable and convenient living accommodations. The center boasts a range of amenities to enhance the residents' quality of life, including a beauty salon for personal grooming needs, cable or satellite TV for entertainment, and a computer center for staying connected with loved ones.
Dining options are plentiful at Harbourwood, with a spacious dining room offering restaurant-style meals that cater to special dietary restrictions. For those looking for some relaxation or socialization, there is a gaming room, small library, and outdoor space where residents can enjoy nature.
In terms of care services, Harbourwood provides round-the-clock assistance with activities of daily living such as bathing and dressing. The dedicated staff also ensures medication management and offers special dietary options like diabetes diets. Additionally, residents can benefit from mental wellness programs aimed at promoting overall well-being.
Transportation services are readily available at Harbourwood, both within the community and to nearby locations such as doctors' appointments or other non-medical destinations. Move-in coordination is provided to ease the transition into the community.
The vibrant lifestyle at Harbourwood is further enriched by an array of activities planned throughout the day. Residents can participate in fitness programs to stay active or join resident-run activities for social engagement. Planned day trips offer opportunities for exploration beyond the community's boundaries.
Conveniently located near various amenities, Harbourwood is situated close to 2 cafes, 6 parks for leisurely strolls or picnics, 12 pharmacies for easy access to medications, 6 physicians offices for medical care needs, and 13 restaurants offering diverse dining options nearby. Additionally, transportation services are available in close proximity.
With its comprehensive care services and wide-ranging amenities, Harbourwood Care Center provides an engaging and supportive environment where seniors can thrive in their golden years.
This area of Clearwater, Florida offers a variety of convenient amenities for those considering senior living. With multiple dining options such as McDonald's, Chick-Fil-A, and P.F. Chang's China Bistro nearby, residents can enjoy a range of cuisine choices. Numerous parks like Kapok Park and Largo Central Park provide opportunities for outdoor recreation and relaxation. Medical services are easily accessible with several physicians' offices and pharmacies located within a few miles. The presence of Morton Plant Hospital, Morgan Heart Hospital, and Mease Countryside Hospital ensures quality healthcare facilities in close proximity. Additionally, transportation options are available with St Pete-Clearwater International Airport nearby. Overall, this area offers a convenient and well-rounded environment for seniors looking to settle in Clearwater.
Harbourwood Care Center is located at 549 Sky Harbor Drive, Clearwater, FL 33759 in Pinellas County, Florida
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