Spring Hill Health And Rehabilitation Center

Pros

• The activity director, Jaime, is highly praised for her dedication and caring attitude towards the residents during activities.
• Nurse aid Amanda is commended for providing exceptional care and support to a resident.
• The receptionist/greeter is described as very kind, contributing positively to the overall atmosphere of the facility.
• The rooms are noted to be nice looking, adding to the comfort of the patients.
• A social services representative at the office is recognized as a helpful and supportive presence amid the challenges faced in the facility.

Cons

• The facility lacks proper staffing and does not adequately meet the needs of its patients.
• Patients frequently wait excessively long for help, often being left unattended for hours.
• The food quality is consistently poor, leading to patients needing to bring their own meals.
• Rooms are reported as dirty and poorly maintained, with issues like mold, stains, and peeling paint.
• Staff communication is ineffective, with calls and messages often going unanswered or met with defensiveness.
• Patients experience a lack of basic hygiene care, including infrequent showers and unclean conditions.
• There are serious concerns about medication management, with patients missing doses or receiving incorrect medications.
• The overall atmosphere of the facility is described as neglectful and unwelcoming towards both patients and their families.

Review

The collective reviews of a rehabilitation facility portray a deeply troubling picture of the care and services offered to patients. Many families express their intense dissatisfaction, with numerous accounts highlighting severe deficiencies in staffing, communication, and overall patient treatment. It’s evident from these narratives that the challenges faced by both patients and their families at this facility are not isolated incidents but indicative of systemic issues.

One common complaint is the lack of appropriate staffing and qualified personnel to provide necessary care. Several reviewers describe instances where their loved ones were left unattended for extended periods, resulting in situations that no patient should have to endure. For example, one individual recounted how their double amputee brother was neglected for hours, waiting for assistance while lying in his own waste. Another reviewer lamented about how their parent sat on the commode for more than an hour without support due to inadequate staffing levels. Such neglect raises serious concerns regarding whether the facility can adequately meet even basic patient needs.

Moreover, communication between staff and families appears severely lacking. Families often felt uninformed or unheard when they attempted to reach out regarding their loved ones’ care. One review described how calls went unanswered or returned late during critical times when information was needed urgently. Patients themselves have expressed feelings of isolation as they struggled to get help—one patient reported having to scream and bang on walls just to get attention when needing assistance. This breakdown in communication not only affects patients’ physical well-being but also contributes significantly to family distress during already challenging times.

Food quality emerged as another pressing issue across multiple reviews. Many family members voiced complaints about the meals served at the facility—descriptions ranging from "awful" to "garbage." One person mentioned that their loved one had no choice but to bring food from home because it was impractical for a diabetic patient to consume what was provided by the facility; these grievances suggest that nutritional needs are frequently overlooked in favor of cost-cutting measures or mismanagement in meal preparation. When a resident called asking about breakfast options only to be met with dismissive responses like “We’re not a restaurant,” it underscored an alarming lack of respect for patient needs.

Beyond issues of food and staffing, several reviews depicted unsanitary conditions within the facility itself. Rooms were described as stained and musty-smelling, with bathrooms noted as being covered in mold—a blatant oversight concerning health standards crucial for any rehabilitation center. In some cases, family members feared for their loved ones' safety due to poor maintenance; one account mentioned a toilet that wouldn’t flush leading them into confrontations just to facilitate an exit from this environment. The perceived negligence on behalf of management regarding cleanliness raises significant red flags about operational oversight at this facility.

Furthermore, families expressed deep concern over emotional and psychological aspects intertwined with such inadequate care structures. Instances were noted where patients became listless or withdrawn—indicative not only of physical neglect but also possible mental health decline due to isolation and lack of engagement in stimulating activities or therapy sessions essential for recovery post-surgery or illness. A few positive mentions did arise related specifically to certain staff members within activities who exhibited genuine dedication; however, these positive interactions seem overshadowed by glaring systemic failures elsewhere throughout the institution.

In conclusion, many reviewers strongly advise against choosing this rehabilitation center for their loved ones. Their experiences echo sentiments filled with frustration—a heartfelt plea imploring others not only based on personal grievances but rooted in legitimate concern for human dignity and care standards expected within such facilities. The overarching theme communicates a vital message: ensuring quality care must be prioritized above all else when considering rehabilitation options—a responsibility shared by both institutions as well as families navigating these trying circumstances amidst unfortunate realities faced daily by countless others seeking recovery services.

Physicians

• Gastroenterology Associates of West Florida (0.1 miles)
• New Age Medical Center (0.1 miles)
• Hubsher Health Care (0.1 miles)
• Hernando Gastroenterology Associates (0.1 miles)
• Spring Hill Brace & Limb (0.1 miles)
• Trinity Psychiatric Associates (0.1 miles)
• Bella Faccia Med Spa (0.1 miles)

Pharmacies

• Cortez Drugs (0.1 miles)
• CVS Pharmacy (0.7 miles)
• Walgreens (0.8 miles)
• Good Shepherd Pharmacy (0.8 miles)
• Winn-Dixie (2.7 miles)
• Winn-Dixie (2.9 miles)
• CVS Pharmacy (3 miles)

Restaurants

• Cheddar’s Scratch Kitchen (0.3 miles)
• Culver's (0.4 miles)
• Arby's (0.5 miles)
• Wendy's (0.6 miles)
• Bonefish Grill (0.6 miles)
• Moe's Southwest Grill (0.6 miles)
• Bob Evans (0.7 miles)

Hospitals

• HCA Healthcare (0.6 miles)

Theaters

• Zota Beacon Theaters (0.7 miles)

Cafes

• Kekes Breakfast Café (1 miles)
• Starbucks (1 miles)
• Panera Bread (1.1 miles)
• Jam's Breakfast & Lunch Cafe (2.9 miles)

Places of Worship

• Christian Church in the Wildwood (2.1 miles)
• Crosspoint Church Future Main Campus (2.9 miles)
• Temple Beth David Jewish Center (4.9 miles)

Parks

• Rotary Centennial Dog Park Spring Hill (3.2 miles)

Transportation

• Enterprise Rent-A-Car (3.6 miles)