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4.2 from 73 reviews
5 stars
54
4 stars
5
3 stars
1
2 stars
2
1 stars
11
Overall Review of Heartland Health Care And Rehabilitation Center
common22 reviews mention this
Staff care and professionalism
Residents and families repeatedly describe the staff as caring and professional.
Across many reviews, residents and visiting family members point to warm, respectful interactions with nurses, aides, and therapists. Several people also mention that staff took time to listen, respond to concerns, and make visitors feel welcome. A few negative reviews criticize responsiveness or overburdened care, but the dominant pattern still centers on staff professionalism.
differentiator7 reviews mention this
PT and OT drive progress
Physical and occupational therapy are a frequent reason people say they improved here.
Multiple reviews single out the physical therapy and occupational therapy departments, describing them as knowledgeable, dedicated, and motivating. Several families tie progress to getting patients moving sooner and staying focused on recovery after surgery or an injury. A smaller set of reviews express dissatisfaction with rehabilitation results, but even those that are critical tend to still reference therapy and clinical follow-up as a key part of the experience.
common10 reviews mention this
Clean, maintained facilities and rooms
Many reviewers say the building is clean and well maintained.
A recurring theme is that the facility feels clean and neat, with rooms and common areas described as spotless or well kept. Some people also mention renovations or a more comfortable atmosphere compared with other places they have experienced. Not all reviews agree—there are a few strong complaints about hygiene and maintenance—but the overall sentiment in the reviews leans positive on cleanliness.
caveat6 reviews mention this
Food is mixed, depending on taste
Dining receives both praise and complaints, especially around taste and cleanliness.
Several residents and families say the food was surprisingly good and note options for different diets. Others describe meals as disgusting, uneatable, or consistently cold and lacking flavor. Because the reviews conflict, it appears dining can vary by stay or preference, and families that are sensitive to food quality may want to verify what will be served for their loved one’s needs.
differentiator3 reviews mention this
On-site dialysis convenience
Reviews highlight the convenience of receiving dialysis on-site.
A few reviews emphasize that dialysis is available within the building, reducing the burden of transportation to external appointments. People describe this as helpful for continuity of care and lower stress during recovery. This on-site option matches the facility’s broader skilled nursing and rehabilitation setup described in the community’s offerings.
caveat7 reviews mention this
Communication and overnight coverage concerns
Some families report delays in getting help, especially overnight.
While many reviews praise attentiveness, several are sharply negative about getting assistance when call buttons are used or when emergencies arise. Some families describe long waits, difficulty reaching staff by phone, or gaps in follow-up after serious events. There are also concerns raised about notification and coordination with families, suggesting that communication can be inconsistent during certain situations.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
120 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Fort Lauderdale-Hollywood International (19 miles away)
Palm Beach International (24 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
McDonald's (0.2 miles)
City Fish Market (1.5 miles)
Casa Tequila (1.7 miles)
Saiko-i Sushi Lounge & Hibachi (1.8 miles)
McDonald's (2 miles)
The Capital Grille (2.1 miles)
Chick-Fil-A (2.1 miles)
Physicians
RevaMed Primary Care Associates (0.3 miles)
Boca General & Family Medicine (3.4 miles)
Retina Group of Florida (3.5 miles)
Baptist Health Marcus Neuroscience Institute | Boca Raton (3.6 miles)
Aker Kasten Eye Center (4.4 miles)
Florida Endovascular A (4.4 miles)
Steiger Facial Plastic Surgery: Dr. Jacob D. Steiger (4.7 miles)
Pharmacies
Winn-Dixie (0.4 miles)
CVS Pharmacy (0.4 miles)
Walgreens (1.6 miles)
CVS Pharmacy (1.7 miles)
Walgreens (2.2 miles)
Walgreens (2.7 miles)
Walgreens (3 miles)
Places of Worship
B'nai Torah Congregation (1.4 miles)
Congregation B'nai Israel (3.6 miles)
Cafes
Starbucks (2 miles)
Starbucks (2.4 miles)
Starbucks (2.5 miles)
The Seed (4.3 miles)
Starbucks (4.6 miles)
Starbucks (4.7 miles)
Starbucks (7.4 miles)
Hospitals
West Boca Medical Center (2.6 miles)
Christine E. Lynn Womens Health Center (3.7 miles)
Heartland Health Care And Rehabilitation Center on seniors.fyi includes 5 photos including images showing interior, dining, windows, palm trees, landscaping, living room, healthcare, exercise equipment, and more.
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Heartland Health Care And Rehabilitation Center photos
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Interior
Building
Windows
Exercise Equipment
Healthcare
Interior
Dining
Living Room
Landscaping, Building, and Palm Trees
Windows
Exercise Equipment, Gym, Rehabilitation, and Physical Therapy
Healthcare
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120 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Fort Lauderdale-Hollywood International (19 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Friendly staff and effective rehab outcomes in a welcoming, upscale setting.
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