Atlantic Shores Rehabilitation & Health Center

Pros

• The physical therapists at Atlantic Shores Rehabilitation and Health Center are described as very hands-on, active, and effective in their care.
• Many visitors noted that the facility was clean and had a pleasant atmosphere.
• Staff members were often recognized for being friendly and helpful, especially the case managers who went above and beyond to assist residents.
• One reviewer highlighted a specific staff member who made a significant positive impact on their loved one's care.
• Overall experiences shared by some family members indicated satisfaction with the level of care provided and the friendliness of the nursing staff.

Cons

• The facility was dirty and lacked basic necessities like drinking water at patients' bedsides.
• Staff members appeared tired and overworked, providing inadequate care to residents.
• Many residents were reportedly neglected, left unattended for long periods, and not properly hydrated.
• There were complaints about rude staff members who did not address patients' needs in a timely manner.
• The food served at the facility was frequently criticized as being sub-standard and unappealing to residents.
• Administration was described as indifferent and unresponsive to concerns raised by families regarding care issues.
• Residents experienced delays in receiving medication or assistance with basic needs, leading to frustration for their families.
• The facility had a reputation for poor management practices and a lack of accountability among staff.
• Reports of broken equipment and insufficient hot water further highlighted the facility's neglectful conditions.
• Some family members felt that the overall environment lacked stimulation and engagement for the residents.

Review

Atlantic Shores Rehabilitation & Health Center: A Mixed Bag of Care Experiences

The Atlantic Shores Rehabilitation & Health Center has garnered a plethora of reviews reflecting a wide range of experiences from patients and their families. While some visitors reported finding the facility clean and well-maintained, others expressed grave concerns over the quality of care provided to residents. This stark contrast indicates an environment where satisfaction is not guaranteed, often hinging on individual circumstances, staff interactions, and administrative responses.

Many reviewers highlighted issues related to cleanliness and basic living conditions for residents. One reviewer described entering the rehab facility only to find patients in soiled gowns at the nurses' station after what appeared to be hours without proper grooming or care. A disturbing incident involved a resident who had been begging for water for two hours before assistance was rendered, underscoring significant gaps in attention and care that should be fundamental in such facilities. These accounts reflect an environment where neglect might overshadow necessary support—an alarming situation, particularly for individuals with complex health needs.

Conversely, other reviews painted a more favorable picture regarding specific aspects of care at Atlantic Shores. The physical therapy department received positive feedback for being proactive and compassionate, with one therapist noted as going above and beyond to engage with patients effectively. Families shared stories of how this dedicated staff managed to connect with their loved ones even when others struggled to make progress. This contributes to a mixed perception of the facility; while some services were commendable, foundational nursing care appeared inconsistent at best—a vital area crucial for rehabilitation success.

The varying quality of food served in the facility was another common point raised by relatives. Several reviews mentioned frequent complaints about meal options, suggesting that while some residents found comfort in their surroundings and relationships formed within the community, they were left dissatisfied when it came time to eat. In a setting where nutritional intake plays a critical role in recovery and overall well-being, inadequate dining experiences can significantly impact patient morale.

Moreover, communication—or lack thereof—was repeatedly highlighted as a significant concern among families navigating their loved ones' care at Atlantic Shores. Reviews expressed frustration over unreturned phone calls from administration or nursing staff during times of urgent need or inquiry. The inability to reach someone promptly amplified fears regarding patient neglect and indifference toward their needs—a sentiment echoed by many worried family members who felt that their loved ones were often overlooked amidst overwhelming workloads faced by caregivers.

Yet not all testimonials convey distress; several family members noted satisfactory experiences despite acknowledging potential areas for improvement within the facility's operations. Some have reported instances where case managers were responsive and available late into the evening—a beacon of support amid widespread concerns about staffing shortages or lapses in care quality during busy periods. Positive remarks about friendly staff members who genuinely seemed invested in helping residents shine through these narratives but are balanced against alarming claims about neglectful practices.

In conclusion, Atlantic Shores Rehabilitation & Health Center serves as an example of the duality present within healthcare facilities catering to vulnerable populations—where caring professionals strive alongside systemic challenges impacting service delivery. Families seeking long-term care must tread cautiously through testimonials highlighting both commendable achievements in rehabilitation efforts as well as undeniable failures concerning attentiveness and basic hospitality essentials like hydration and nutrition. As prospective clients weigh options for loved ones needing specialized support post-acute incidents or long-term conditions, it becomes imperative to consider these varied experiences collectively—perhaps using them as guiding insights toward ensuring dignity remains paramount throughout one's journey toward healing.

Physicians

• Atlantic Immedicare (0.1 miles)
• Delaware Eye Institute (0.3 miles)
• Beebe Imaging (0.4 miles)
• Mid-Atlantic Family Practice (0.4 miles)
• Cedar Tree Medical & Urgent (7.3 miles)
• La Red Health Center (7.3 miles)
• Sussex Eye Center Georgetown (8.6 miles)

Pharmacies

• Rite Aid (0.1 miles)
• Walgreens (0.3 miles)
• Walgreens (9.2 miles)
• Walgreens (9.9 miles)
• Rite Aid (10.4 miles)
• Giant Pharmacy (10.5 miles)
• CVS Pharmacy (11.4 miles)

Restaurants

• Mill Pond Family RST (0.2 miles)
• La Tonalteca (0.7 miles)
• Chick-Fil-A (1 miles)
• McDonald's (1.3 miles)
• Stockley Tavern (4.1 miles)
• The Riverside Grill (5.1 miles)
• Brick Works Brewing & Eats (6.2 miles)

Cafes

• Starbucks (0.9 miles)
• Long Neck Diner (6.2 miles)
• Starbucks (9.8 miles)
• Honey's Farm Fresh Gourmet Kitchen (11.6 miles)
• Surf Bagel (12.7 miles)
• Starbucks (13.1 miles)
• Panera Bread (13.2 miles)

Hospitals

• Stockley Center (2.8 miles)

Parks

• Plantation Park (11.4 miles)
• Delaware Seashore State Park (12.1 miles)
• White Water Mountain Water Park (13.3 miles)

Places of Worship

• St Jude The Apostle Church (12.7 miles)

Transportation

• DART: Rehoboth Beach Park & Ride (13.2 miles)