Regal Heights Healthcare & Rehab Center
Save6525 Lancaster Pike, Hockessin, DE 19707
For more information about senior living options: (844) 490-3973
Mary appreciated the great staff and effective physical and occupational therapy that helped her recover after spinal surgery. One reviewer noted that Regal Heights Healthcare & Rehabilitation Center had a beautiful exterior and a clean environment, creating an inviting atmosphere. A daughter found the staff to be very nice and helpful, noting that they kept her informed about her mother's care. Another reviewer highlighted the variety of activities available for residents, such as bingo and crafts, which kept their family member engaged. The facility encouraged residents to socialize and provided opportunities for outdoor activities, contributing to a positive experience for families visiting their loved ones. A family member described the nurses and assistants as incredibly kind-hearted and patient, especially in addressing the specific communication needs of their grandmother.
The staff at Regal Heights Healthcare & Rehabilitation Center did not provide the proper attention needed, leading to neglect in personal hygiene and clothing changes for residents. Many belongings, including clothes and personal items, were lost or destroyed during the laundry process, causing frustration for families trying to reclaim their loved ones' possessions. Residents felt like they were in a prison rather than a supportive care environment, leading to dissatisfaction with their overall experience. There were serious concerns about patient care and respect for residents' wishes, as one individual was pushed into a hospice program against their desire. The interior of the facility had an unpleasant smell, detracting from the overall atmosphere despite the attractive exterior. Activities and interaction for residents dwindled significantly during lockdown periods, leaving them feeling isolated and unengaged.Regal Heights Healthcare & Rehabilitation Center has garnered a mix of reviews from families and patients, with experiences ranging widely from positive endorsements to serious concerns regarding care. On one hand, some families have expressed gratitude for the attentive staff and clean facilities that contribute to a rehabilitative atmosphere conducive for recovery. Mary shared her positive experience of undergoing 10 days of rehabilitation after spinal surgery, praising the physical therapy (PT) and occupational therapy (OT) services offered daily, which helped her regain mobility successfully. She noted that while the food was hit-or-miss, overall she would recommend Regal Heights to friends and family as a viable option if rehabilitation is necessary.
Conversely, there are stark criticisms from other reviewers who experienced significant shortcomings in care standards at Regal Heights. For instance, one review described the disheartening situation where a husband received insufficient attention—reflected in hygiene issues where he went without a shower for days and remained in the same clothes. This reviewer characterized his experience as one akin to imprisonment despite the facility's appealing exterior. Such accounts highlight how important consistent personal care is within nursing facilities; neglect in this area can dramatically affect residents' quality of life.
The frustrations intensify with another account concerning lost personal belongings during discharge processes. A family member detailed their distressing experience after trying to retrieve their mother's things following her stay at Regal Heights. They reported that many items were missing or damaged upon discharge, rather than being returned as per their requests. These issues underline an alarming lack of organizational efficiency concerning personal items and laundry management, contributing to feelings of distrust among families seeking care for loved ones.
In contrast, some reviews highlighted more favorable impressions of activities and engagement available at Regal Heights. One daughter expressed satisfaction regarding her mother’s involvement in diverse activities such as bingo sessions and crafts designed to keep residents engaged—even emphasizing how beneficial these sessions were for cognitive stimulation among older residents like her mother. Moreover, she commended the staff's communication efforts by keeping families informed about assessments and plans for their loved ones’ care—a crucial aspect that can help alleviate anxiety during difficult transitions into long-term facilities.
However, even amidst positive feedback about activities and staff interactions, food seems to emerge consistently as an area needing improvement across several reviews. Many individuals remarked on the menu discrepancies where certain items did not meet resident expectations or preferences—leading some like a concerned family member to note dissatisfaction on behalf of her mother who had sporadic complaints about meals served during her time there.
Lastly, it is evident through these reviews that while Regal Heights offers services aimed at wellness and reintegration into everyday living, experiences vary significantly based on individual needs and circumstances. The contrasting testimonials portray a facility striving toward excellence but grappling with operational challenges that can undermine its dedication to caring for vulnerable populations like elderly residents recovering from medical procedures or chronic conditions. Moving forward, potential clients must weigh these varied perspectives while considering Regal Heights Healthcare & Rehabilitation Center for themselves or their loved ones.
172 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
New Castle County (7 miles away) Philadelphia International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Regal Heights Healthcare & Rehab Center in Hockessin, DE is a luxurious assisted living community offering a comprehensive range of amenities and care services to ensure the utmost comfort and well-being of its residents.
The community features a beauty salon where residents can indulge in pampering treatments and hairstyling services. Residents can also enjoy their favorite shows and movies with the availability of cable or satellite TV. For convenient transportation, Regal Heights offers community operated transportation and transportation arrangements for non-medical purposes as well as doctor's appointments.
There is a computer center equipped with modern technology to keep residents connected with loved ones or engage in personal interests. The dining room provides restaurant-style dining experiences where residents can savor delicious meals prepared by professional chefs. Special dietary restrictions are accommodated to ensure everyone's needs are met.
Residents have access to various recreational facilities, including a fitness room for staying active and maintaining physical fitness. The gaming room offers entertainment options for leisurely activities, while the outdoor space allows for enjoying the fresh air and beautiful garden views. The small library provides a quiet space for reading and intellectual stimulation.
The community ensures cleanliness and maintenance through housekeeping services. Each resident enjoys fully furnished accommodations with private bathrooms for privacy and convenience. Wi-Fi/high-speed internet is available throughout the facility, enabling connectivity at all times.
Care services provided at Regal Heights include 24-hour call systems, 24-hour supervision, assistance with daily living activities such as bathing, dressing, and transfers. Medication management is also offered to ensure proper administration of medications. A special diabetes diet can be provided if necessary. Additionally, mental wellness programs are available to support residents' emotional well-being.
Regal Heights Healthcare & Rehab Center places importance on socialization by offering concierge services and organizing resident-run activities on-site. Fitness programs cater to those who wish to engage in physical exercise regularly, while planned day trips provide opportunities for exploring nearby attractions.
With cafes, parks, pharmacies, physicians, restaurants, and hospitals in close proximity, residents can easily access essential services and enjoy the local community.
Overall, Regal Heights Healthcare & Rehab Center provides a comfortable and supportive environment that promotes wellness, independence, and engagement for its residents.
This part of Hockessin, Delaware, offers convenient access to a variety of amenities that may be of interest to seniors. There are several pharmacies and medical facilities nearby, including eye surgeons, pain management specialists, and hospitals. Additionally, there are a few restaurants within a short driving distance for dining out. Residents can enjoy spending time in the nearby parks for outdoor activities or relaxation. For those who enjoy entertainment, there is a movie theater not too far away. The area also provides easy access to transportation options like the railroad station for travel purposes. Overall, this part of Hockessin offers a mix of healthcare services, dining options, recreational opportunities, and convenient transportation options for seniors looking to live in the area.
Regal Heights Healthcare & Rehab Center is located at 6525 Lancaster Pike, Hockessin, DE 19707 in New Castle County, Delaware
Regal Heights Healthcare & Rehab Center on seniors.fyi includes 6 photos including images showing interior, building, entrance, architecture, landscaping, chandelier, seating area, kitchen, and more.
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