Regal Heights Healthcare & Rehab Center in Hockessin, DE
Save6525 Lancaster Pike, Hockessin, DE 19707
For more information about senior living options: (844) 490-3973
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The Regal Heights staff are knowledgeable, caring, and supportive, providing excellent nursing and rehabilitation care. They treat families like family and go the extra mile, keeping residents engaged with activities and quality therapy. The therapy team is fantastic and patient, helping residents recover effectively. Nurses and aides are described as respectful, competent, and dedicated to residents' well-being. The facility's renovations have transformed the environment, delivering a higher quality of care. The staff communicate openly with families, offering clear explanations and updates about care decisions. Residents and families report high levels of care and compassion, making Regal Heights a relief and a trusted choice.
The facility is run badly and neglect of residents is evident. The nurses and aides care little about patients, and family requests are ignored. Aides don't know how to persuade a patient to bathe, and residents can go months without a shower. Personal belongings and clothing are frequently lost or stolen in the laundry. Staff bypassed the power of attorney to sign a bank document for electronic checks. The facility smells consistently, and many aides are rude or condescending. Residents are neglected and left unattended for hours, with reports of mistreatment.Regal Heights Healthcare & Rehab Center in Hockessin is best suited for families seeking a facility with strong rehabilitation emphasis, modern amenities, and an environment that supports active engagement for short-term post-acute recovery. The center's standout asset is the therapy program: PT, OT, and speech services are repeatedly praised for their skill, patience, and practical approach to getting residents back on their feet. When care is the primary goal, and daily routines include structured activities, meaningful social interaction, and regular family updates, Regal Heights can deliver meaningful progress and a sense of forward momentum. It works well for those whose loved ones need intensive rehab after surgery or a period of decline where motion and function are the focus.
Those who should consider alternatives include families prioritizing long-term safety, highly consistent around?the?clock supervision, and impeccably reliable housekeeping and personal item security. Several reviews flag troubling patterns that raise questions for residents needing sustained, high-level care: reports of neglect, inconsistent bedside care, and instances of missing belongings; odors, cleanliness concerns, and maintenance gaps; and complaints about staff communication and responsiveness. ForMemory care needs, fragile health conditions, or situations requiring unwavering, minute-to-minute attention, this community may not consistently meet those expectations. Potential residents and POAs should weigh these red flags against any perceived rehab gains.
The strongest positives - responsive therapy teams, caring nursing staff, and a facility that has modern renovation and updated equipment - do not fully offset the most serious downsides. When rehabilitation is the immediate objective, families often note rapid gains, clear communication about goals, and a willingness to tailor plans to the patient's appetite and abilities. Yet these gains can feel fragile in the face of allegations about laundry mishaps, equipment or personal belongings going missing, or interruptions to basic comfort and safety routines. The contrast between upbeat rehab outcomes and persistent concerns about daily care and environmental quality creates a precarious balance: gains in function may be real, but confidence in ongoing safety and dignity is uneven.
In practical terms, this means Regal Heights can be a viable choice for a limited period when the care plan centers on intensive rehab and social engagement, provided there is rigorous oversight, transparent communication, and clear safeguards. Families should insist on direct access to progress notes, active daily updates, and explicit accountability for housekeeping, laundry, and personal belongings. It is wise to request written expectations for staff response times, a clear plan for fall and wound care, and proof of consistent nurse coverage at all shifts. Before committing, demand an in-depth tour focused on cleanliness, noise levels, and the atmosphere of respect and dignity toward residents.
Prospective residents should also verify practical details that strongly influence daily life: how laundry is handled and whether personal belongings are securely returned, the frequency and quality of meals, and the facility's procedures for safeguarding residents who have impairments in memory or mobility. Ask about how staff communicate changes in a care plan to family members and POAs, and whether there is a designated liaison for family concerns. It is essential to explore how emergency situations are managed, what happens if a resident requires more long-term care, and how the facility handles complaints and corrective actions publicly and promptly.
Bottom line: Regal Heights offers credible, even impressive rehab-focused care in a refreshed setting, and for families prioritizing recovery milestones and social engagement, it can be a strong short-term option. However, for those evaluating long-term safety, consistent housekeeping, and impeccably respectful treatment, notable caveats require careful scrutiny. If choosing Regal Heights, proceed with thorough due diligence, multiple firsthand visits, and explicit oversight measures. If the risk calculus tilts toward those persistently reported concerns, alternatives with steadier track records for 24/7 supervision and stronger everyday reliability should be pursued without hesitation.
172 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
New Castle County (7 miles away) Philadelphia International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Regal Heights Healthcare & Rehab Center in Hockessin, DE is a luxurious assisted living community offering a comprehensive range of amenities and care services to ensure the utmost comfort and well-being of its residents.
The community features a beauty salon where residents can indulge in pampering treatments and hairstyling services. Residents can also enjoy their favorite shows and movies with the availability of cable or satellite TV. For convenient transportation, Regal Heights offers community operated transportation and transportation arrangements for non-medical purposes as well as doctor's appointments.
There is a computer center equipped with modern technology to keep residents connected with loved ones or engage in personal interests. The dining room provides restaurant-style dining experiences where residents can savor delicious meals prepared by professional chefs. Special dietary restrictions are accommodated to ensure everyone's needs are met.
Residents have access to various recreational facilities, including a fitness room for staying active and maintaining physical fitness. The gaming room offers entertainment options for leisurely activities, while the outdoor space allows for enjoying the fresh air and beautiful garden views. The small library provides a quiet space for reading and intellectual stimulation.
The community ensures cleanliness and maintenance through housekeeping services. Each resident enjoys fully furnished accommodations with private bathrooms for privacy and convenience. Wi-Fi/high-speed internet is available throughout the facility, enabling connectivity at all times.
Care services provided at Regal Heights include 24-hour call systems, 24-hour supervision, assistance with daily living activities such as bathing, dressing, and transfers. Medication management is also offered to ensure proper administration of medications. A special diabetes diet can be provided if necessary. Additionally, mental wellness programs are available to support residents' emotional well-being.
Regal Heights Healthcare & Rehab Center places importance on socialization by offering concierge services and organizing resident-run activities on-site. Fitness programs cater to those who wish to engage in physical exercise regularly, while planned day trips provide opportunities for exploring nearby attractions.
With cafes, parks, pharmacies, physicians, restaurants, and hospitals in close proximity, residents can easily access essential services and enjoy the local community.
Overall, Regal Heights Healthcare & Rehab Center provides a comfortable and supportive environment that promotes wellness, independence, and engagement for its residents.
This part of Hockessin, Delaware, offers convenient access to a variety of amenities that may be of interest to seniors. There are several pharmacies and medical facilities nearby, including eye surgeons, pain management specialists, and hospitals. Additionally, there are a few restaurants within a short driving distance for dining out. Residents can enjoy spending time in the nearby parks for outdoor activities or relaxation. For those who enjoy entertainment, there is a movie theater not too far away. The area also provides easy access to transportation options like the railroad station for travel purposes. Overall, this part of Hockessin offers a mix of healthcare services, dining options, recreational opportunities, and convenient transportation options for seniors looking to live in the area.
Regal Heights Healthcare & Rehab Center is located at 6525 Lancaster Pike, Hockessin, DE 19707 in New Castle County, Delaware
Regal Heights Healthcare & Rehab Center on seniors.fyi includes 6 photos including images showing building, entrance, architecture, interior, oven, cabinets, bedroom, healthcare, and more.
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