Information last verified:
70 Parsonage Road, Greenwich, CT 06830
For more information about senior living options: (844) 490-3973
The building and grounds are beautiful, and the staff genuinely care about residents’ quality of life. The physical and occupational therapy are very good and motivate residents to improve. The physical therapists are friendly, knowledgeable, and especially helped by Sarah. The recreation team keeps residents engaged with a wide variety of activities. The facility feels like a caring family and is clean and comfortable. Memory Care staff consistently look out for residents and support their families. Active Resident and Family Councils give residents a voice and a say in care. The Rehab Gym is staffed by exceptional therapists for both short-term and long-term residents. The Witherell is regarded as a Greenwich treasure and a valued community resource.
The food is a major deficiency here. Some reviewers warn against bringing family members here. They neglected to treat an edema and misrepresented PT to Medicare. The facility is kept in poor condition, with a bird kept in an awful cage. The staff are rude and completely unprofessional. They packed up a relative’s belongings in trash bags, including a live plant. Parking is consistently insufficient; it’s disgraceful. There are mice (and spider webs) and the building has gone downhill. Minimal care is provided, with no discharge plan and therapy that felt like a waste. They failed to notify family during a loved one’s final hours. The facility is often short-staffed and staff are not helpful when busy. Some reviewers say the place is dirty and residents live with rats and mice.Nathaniel Witherell is best suited for Greenwich families seeking a town-run skilled-nursing environment with a built-in sense of community, reliable rehab programming, and steady, long-tenured staff. It serves residents who want daily personal care routines, baths, dressing, and laundry handled as part of a predictable schedule, and who value frequent on-site activities that keep life engaging: chair yoga, bingo, crafts, music programs, and regular spiritual support. The setting is especially appropriate for those who prefer proximity to family and a non-profit, town-operated framework that aims to reinvest in resident care rather than maximize profit. For a resident who expects flawless dining, immaculate aesthetics at all times, or a minimal-fee, luxury experience, this community may fall short. It’s not a fit for families seeking a boutique, high-gloss facility or for those who prize continuously perfect administration without occasional missteps in communication.
Those weighing alternatives should consider what matters most on a daily basis. If dining excellence and food presentation are non-negotiable, or if a pristine, gleaming environment with zero pest concerns is essential, there are other facilities that may better meet that standard. If a resident or family demands a consistently proactive, ultra-responsive front office and discharge planning, or if they require a highly specialized memory-care program with near-perfect staffing consistency, it may be prudent to look at additional options. In short, for families wary of occasional miscommunications or perceived lapses in service, casting a wider net will likely yield better peace of mind. The Witherell shines when the emphasis is on meaningful rehab, routine, and a genuine sense of local stewardship.
The core strengths of the Witherell lie in practical, day-to-day care and rehabilitation momentum. Daily bathing and dressing support reduces family burdens and preserves dignity, while laundry service keeps residents comfortable with minimal fuss. The rehabilitation team, especially physical and occupational therapists, is consistently praised for pushing residents toward meaningful gains and for combining clinical knowledge with approachable, encouraging care. Observers repeatedly point to therapists who are capable, patient, and skilled, qualities that can translate into quicker mobility improvements and a clearer pathway back to independence. The admissions liaison, cited for professionalism and accessibility, helps families navigate transitions with a steady hand. Taken together, these pros create a backdrop of reliable, outcomes-oriented care that offsets, to a degree, the inevitable daily friction that accompanies long-term care.
Yet significant cautions emerge in the review landscape. Food quality is a recurring flashpoint, even though an alternative menu is available for picky palates. That concession helps, but it doesn’t fully mitigate the sense that dining experiences can be a disappointment for some residents. On the operational side, several reviews recount issues around cleanliness and upkeep, ranging from outdated surroundings to occasional rodent concerns, and a few accounts describe communication gaps, delayed responses, or care-plan gaps that can unsettle families during critical moments. Parking and visitor access appear to be uneven, with complaints about limited spaces during busy hours complicating regular family involvement. Taken as a whole, these threads remind prospective families that the environment can feel uneven day-to-day, even as core clinical care remains solid.
From a decision-making standpoint, the practical questions are clear. Tours should be scheduled at different times and days to observe routine operations, including how meals are delivered, how quickly staff respond to alarms, and how the facility handles urgent family communications. Confirm the availability of dedicated memory-care support, and assess whether the unit’s activities truly engage residents with varying levels of cognitive needs. Inquire about staff retention, turnover, and the process for ongoing staff training, since long-tenured teams correlate with consistent care and familiar faces for residents. Ask to meet with the therapy team, social work staff, and dietary leadership to gauge how responsive the facility is to evolving resident needs. Finally, examine parking logistics and overall campus maintenance to ensure the environment aligns with family expectations for safety and accessibility.
Ultimately, Nathaniel Witherell offers a substantial, tangible value for families prioritizing accessible rehab, personal care, and a tightly knit community anchored in Greenwich. The positive threads, strong therapy, dependable daily support, a culture of care among many staff members, and a wealth of recreational opportunities, provide a meaningful quality-of-life lift for many residents, especially those who stay long-term and remain locally connected. However, the flip side, mixed dining experiences, occasional cleanliness and maintenance concerns, and inconsistent responsiveness in some episodes, means that alternatives should be on the table for families who require near-perfect day-to-day performance across all domains. For those who can live with the imperfect realities and embrace a community-first, town-supported model, this facility remains a compelling option that often delivers genuine, lasting benefits.
202 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Westchester Cty (4 miles away) LaGuardia (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Nathaniel Witherell Home in Greenwich, CT is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The facility provides a beauty salon, allowing residents to maintain their personal grooming needs. Cable or satellite TV is available for entertainment purposes. Community operated transportation is provided for convenience, ensuring that residents can easily access nearby destinations.
For those who enjoy using computers, there is a computer center available. The dining room offers restaurant-style dining, providing delicious meals to residents. A fitness room is also provided for those who wish to engage in exercise and stay active. The facility is fully furnished, making it easy for new residents to move in seamlessly.
The assisted living community at Nathaniel Witherell Home also offers various recreational opportunities. A gaming room and small library are available for residents to enjoy leisurely activities. Outdoor space allows for relaxation or socializing with other residents. Scheduled daily activities and resident-run activities provide stimulation and engagement.
Additional amenities include housekeeping services, kitchenettes in each unit, move-in coordination assistance, private bathrooms in each unit, telephone access, Wi-Fi/high-speed internet connectivity, transportation arrangements (non-medical), and transportation to doctors' appointments. A wellness center provides resources and support for the overall well-being of each resident.
In terms of care services, the community provides 24-hour call system availability and 24-hour supervision to ensure the safety of residents at all times. Assistance with activities of daily living such as bathing and dressing is readily available. Aid with transfers is offered as well.
The staff at Nathaniel Witherell Home are trained in medication management and can assist residents with their medication needs. Special dietary restrictions are accommodated through diabetes diets and other specific meal preparation options. Transportation arrangements are made for convenience.
Residents can also enjoy a variety of activities within close proximity to the facility itself. There are 2 cafes, 8 parks, 10 pharmacies, 6 physicians' offices, 9 restaurants, 7 transportation options, 3 places of worship, 1 theater nearby.
Overall, the Nathaniel Witherell Home in Greenwich, CT is an assisted living community that provides exceptional amenities and care services to ensure the comfort and well-being of its residents.
Nathaniel Witherell Home is located at 70 Parsonage Road, Greenwich, CT 06830 in Fairfield County, Connecticut
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