3749 Sherman Avenue, Monte Vista, CO 81144
For more information about senior living options: (844) 490-3973
The reviews paint a troubling picture of how this facility treats its elderly residents. The overarching tone is one of dissatisfaction and concern, with a sense that the well-being and dignity of the people living there are not being prioritized. The portrayal centers on a pattern of perceived neglect, limited empathy, and practices that feel intrusive or controlling to families and residents alike. The sentiment shared is that the treatment of the elderly is not up to the standards one would expect from a place dedicated to caregiving and support.
Amidst the criticisms, there is a rare note of something that some families found to be decent: a single cook who truly understands what the clients like. That small glimmer of attentive service stands out precisely because it contrasts so sharply with the broader complaints. The presence of one responsive staff member who can cater to individual preferences suggests that, on occasion, personalized care is possible, but the existence of this positive detail does little to offset the larger concerns about overall management and daily treatment.
A particularly alarming set of complaints centers on how the facility handles residents' belongings. Families report that staff will go through a resident's belongings when they leave, and items are discarded without asking for permission or offering any form of courtesy. This level of intrusion and disposal raises serious questions about respect for personal property, consent, and the dignity of residents. The notion that cherished or meaningful items might be removed without consent is described as a distressing and troubling practice by those who have seen or heard about it.
Another recurrent theme is the control exerted over residents' finances and the sense that family members are being disempowered. Reviewers state that the facility does not allow residents to give money to their families and that the institution effectively controls all aspects of a resident's financial life. This portrayal suggests a paternalistic environment where autonomy is severely limited and where families feel excluded from decisions that matter deeply to their loved ones. The combination of financial gatekeeping and restricted agency contributes to a climate of mistrust and concern about the residents' freedom and safety.
The reviews also carry a blunt assessment of the staff or leadership, summarized in a pejorative way as being "not the smartest." While this phrasing is pointed and subjective, it reflects a broader doubt about the competence and decision-making within the facility. The implication is that the people in charge may lack the judgment, training, or responsiveness needed to address the complex needs of aging residents. When combined with the issues of personal respect, autonomy, and financial control, this judgment about leadership amplifies the sense that the environment may be more about control than about compassionate care.
Taken together, these elements form a cohesive, if distressing, portrait of a facility where the dignity and autonomy of elderly residents appear compromised. The criticisms emphasize a culture of intrusion, financial rigidity, and limited empowerment, with patterns of behavior that families find troubling or unacceptable. The juxtaposition of a single caregiver who clearly gets it with broader systemic concerns suggests an inconsistent level of care - one where good, individualized attention can exist alongside practices that feel invasive or coercive.
For families considering this kind of setting, the reviews underscore the importance of weighing personal autonomy, respect for belongings, and the right to maintain connections with loved ones against the perceived strengths and weaknesses of the staff. The presence of even a single responsive employee does not erase the overall concerns about how residents are treated, including how their possessions are handled and how their money and relationships with family are managed. The accounts ultimately advocate vigilance and thorough inquiry into the facility's practices before making any commitments.
In the end, the narrative portrayed by these reviews is undeniably cautionary. It highlights a troubling dynamic in which elder care is entangled with intrusive handling of personal property, stringent financial control, and questions about the competence of leadership, all overshadowed by a single positive note about a cook who understands the clients' preferences. The overall impression is one of dissatisfaction and concern, urging careful consideration of residents' rights, dignity, and everyday experiences within the care environment.
The Colorado Veterans Community Living Center at Homelake in Monte Vista, CO is a vibrant and inclusive assisted living community specifically designed to cater to the needs of veterans. Situated in a picturesque location, this facility offers a wide range of amenities and care services to ensure that residents feel comfortable and supported.
The center boasts a variety of amenities that contribute to the quality of life for its residents. A beauty salon is available on-site to pamper and provide grooming services. Residents can enjoy their favorite shows or movies with cable or satellite TV in their private rooms. Community operated transportation is provided for easy access to nearby destinations such as shopping centers, medical appointments, and social outings.
For those interested in technology, there is a computer center equipped with internet access so residents can stay connected with loved ones or explore new interests online. A fully furnished dining room allows residents to enjoy delicious meals together in a restaurant-style setting. The fitness room encourages physical activity and overall well-being. A gaming room provides opportunities for entertainment and socialization.
The outdoor space includes beautiful gardens where residents can take a stroll or relax amidst nature. Housekeeping services are provided to maintain cleanliness and tidiness within individual spaces. Each resident has access to private bathrooms for added comfort and convenience. Additionally, move-in coordination services are available to assist new residents during the transition process.
For those who love reading, there is a small library with various literature options. Telephones are provided for communication purposes, allowing residents to stay connected with family and friends. Transportation arrangements (non-medical) are also available for recreational activities or other personal needs.
The community emphasizes wellness through its wellness center which provides resources, programs, and support for maintaining mental well-being. Wi-Fi/high-speed internet is accessible throughout the facility for connectivity purposes.
Care services at the Colorado Veterans Community Living Center include 24-hour call system for emergencies, round-the-clock supervision to ensure safety, assistance with activities of daily living such as bathing and dressing, transfers, and medication management. Special dietary restrictions and diabetes diets are accommodated during meal preparation and service. The center also provides a mental wellness program to support overall emotional health.
Engaging activities are organized regularly to keep residents entertained and active. Concierge services are available for any assistance or guidance needed. Fitness programs cater to the physical well-being of residents. Planned day trips and resident-run activities offer opportunities for socialization and exploration within the community. There are also scheduled daily activities for residents to participate in according to their interests.
With five parks, two pharmacies, three physicians, twelve restaurants, three transportation options, seventeen places of worship, one theater, and one hospital nearby, residents have easy access to various amenities and services in the surrounding area.
At the Colorado Veterans Community Living Center at Homelake in Monte Vista, CO, veterans can find a supportive community where they can live comfortably while receiving the care they need in a beautiful setting surrounded by nature.
Colorado Veterans Community Lvg Center At Homelake is located at 3749 Sherman Avenue, Monte Vista, CO 81144 in Rio Grande County, Colorado
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