Orchard Park Health Care Center

Pros

• The nursing staff lacks significant knowledge as nursing professionals.
• Simple questions cannot be answered and information cannot be retrieved from the charts.
• Medications have been withheld and assessments not completed as required by Medicare and Medicaid.
• Dr orders are frequently not followed through by Nursing.
• The therapy department lacks anything to be desired, including standard gait belt use for transferring patients.
• Activities are virtually non-existent during Covid-19.
• Staff turnover is rampant, and the facility is understaffed.
• Food is barely edible and there is no flexibility within the facility.
• Patients may need a loved one or friend with them at all times to monitor and assist them due to lack of proper care from staff.
• The director of nursing and assistant administrator do not respond to calls or address concerns.
• The facility has top-notch doctors, nurses, therapists, and caring staff who are qualified and personable.
• Private rooms are enjoyed with no charge for laundry services.
• Wonderful care was received during recovery from surgery, with great nurses, CNAs, physical therapists, occupational therapists, and compassionate RNs.
• The leadership takes time to talk with lonely patients and encourages involvement in activities.
• The therapy department at Orchard Park Rehab is fantastic with the best therapists.
• The facility at Orchard Park is top shelf with very caring and qualified staff who are very personable.
• A private room was enjoyed at Orchard Park with no charge for laundry services.
• Care at Orchard Park was excellent with clean facilities, friendly staff, and helpful services throughout the stay.
• The experience at Orchard Park Health Care Center was wonderful from beginning to end with a smooth transition for the whole family.
• The rehab services at Orchard Park were awesome with outside-the-box thinking for reaching rehabilitation goals through sessions that involved the whole family's needs.
• The facility at Orchard Park is warm and welcoming, with a clean environment and excellent food.

Cons

• The nursing staff are less than helpful and lacking significant knowledge as nursing professionals.
• Simple questions cannot be answered and family members are told that information cannot be retrieved from the charts.
• Medications have been withheld and assessments not completed as required by Medicare and Medicaid.
• Dr orders are frequently not followed through by the nursing staff.
• The therapy department lacks anything to be desired, including standard gait belt use for transferring patients.
• Activities are virtually non-existent, especially during Covid-19.
• The facility is understaffed and experiences high turnover.
• Food is barely edible and there is no flexibility in terms of being able to leave the facility.
• Patients are consistently ignored at night when they need assistance to the restroom.
• The director of nursing and assistant administrator do not respond to calls or address concerns raised by family members.

Review

The reviews of Orchard Park Health Care Center present a stark contrast in experiences, illustrating the complexities and challenges faced within nursing facilities. Among the many reviews, some voices resonate with frustration and disappointment due to perceived neglect and inadequate care, while others express gratitude for the attention and support provided by dedicated staff members. This divergence in experience raises questions about consistency in care standards and the impact of staffing levels on patient wellbeing.

Several reviewers shared alarming accounts of neglectful practices that left patients vulnerable. One reviewer, a seasoned Registered Nurse, reported witnessing significant shortcomings in basic nursing care, such as medication withholding, failure to complete required assessments, and unaddressed doctor?s orders. They expressed dismay over their mother-in-law being sent alone to medical appointments despite being a fall risk and needing supervision. This review highlighted serious safety concerns within the facility that seem to stem from insufficient training among staff members. The recurrent theme here is an unsettling sense of neglect; one family member recounted their father's deteriorating condition after voicing concerns about changes in his speech but feeling disregarded by care providers until it was too late.

Despite these troubling accounts, there are numerous positive reviews showcasing commendable aspects of Orchard Park's services. Patients praised the therapy department for its excellent rehabilitation programs led by skilled therapists who displayed empathy toward residents' needs. One individual noted that interactions with nurses were marked by compassion and humor during recovery from back surgery. Many reviewers appreciated the clean environment, private rooms, and absence of additional charges for laundry services?elements that contributed positively to their overall experiences at the facility.

However, these positive experiences often appear isolated against a backdrop of general dissatisfaction regarding understaffing issues. Reports indicated that staff-to-patient ratios severely hampered timely assistance; one reviewer claimed they waited excessively for help when attempting to reach the restroom at night. Such delays raised ethical concerns regarding patient dignity and safety?particularly when individuals require assistance due to limited mobility or confusion related to health conditions.

Communication?or lack thereof?was another critical concern expressed throughout multiple reviews. Families reported difficulties reaching key administrative personnel for updates or inquiries about loved ones? care plans; messages often went unanswered or were met with vague responses regarding discharge dates or ongoing treatment protocols. This lack of transparency only exacerbated feelings of helplessness among family members who felt disconnected from their loved one's care journey while grappling with distance barriers.

In summary, Orchard Park Health Care Center presents a dual narrative reflective of larger systemic issues often found within nursing facilities: commendable therapeutic services juxtaposed against troubling accounts of neglect and mismanagement in patient care practices. While some patients enjoyed rewarding rehabilitation journeys bolstered by engaged caregivers, others experienced distressing lapses leaving them vulnerable amid inconsistent standards across departments. Such disparities could pose significant risks not just to individual patients but also reflect deeper challenges requiring urgent attention within eldercare systems across various regions?a call for accountability that must be heard and addressed moving forward.

This part of Littleton, Colorado offers a convenient and bustling community with a variety of amenities nearby. There are several dining options ranging from fast food to sit-down restaurants, as well as cafes for socializing. For medical needs, there are multiple physicians' offices and pharmacies within a short drive. The area also boasts access to public transportation at the Arapahoe Light Rail Station. Nature lovers will appreciate the various parks in the vicinity, including dog-friendly options. Additionally, there are places of worship for spiritual fulfillment and theaters for entertainment. For healthcare needs, there are hospitals within a reasonable distance. Overall, this part of Littleton provides a range of services and activities that cater to senior living needs in a vibrant community setting.

Restaurants

• McDonald's (1.6 miles)
• Grange Hall (1.7 miles)
• The Original Pancake House (1.9 miles)
• Illegal Pete's (2 miles)
• Spice Trade Brewery & Kitchen (2 miles)
• McDonald's (2.2 miles)
• Twin Peaks (2.2 miles)

Physicians

• Biote (1.9 miles)
• DTC Family Health & Walk-In (2 miles)
• Invision Sally Jobe at Centrum DTC | Surgical Center (2 miles)
• Spivack Vision Center (2.3 miles)
• Clinix Center for Health (2.5 miles)
• Pediatrics 5280, PC (3.2 miles)
• Centennial Family Care (3.6 miles)

Transportation

• Arapahoe Light Rail Station (2 miles)

Cafes

• Black Rock Coffee Bar (2 miles)
• Starbucks (2.5 miles)
• Starbucks (3 miles)
• Starbucks (4.2 miles)
• Starbucks (4.2 miles)
• Starbucks (4.3 miles)
• Starbucks (5.2 miles)

Pharmacies

• Walgreens (2.1 miles)
• Walgreens (2.8 miles)
• Walgreens (2.9 miles)
• Walgreens (3.3 miles)
• Walgreens (3.5 miles)
• Walgreens (4 miles)
• Walgreens (4.1 miles)

Parks

• Rosamond Park (2.7 miles)
• Mamie D Eisenhower Park (3.6 miles)
• Kennedy Dog Park (3.9 miles)
• Centennial Center Park (4.7 miles)
• Ash Grove Park (5.4 miles)
• Cherry Creek State Park- Off Leash Dog Area (5.6 miles)
• Cherry Creek Dog Park (5.8 miles)

Places of Worship

• Temple Sinai (3.1 miles)
• Mission Hills Church (4.7 miles)
• Pax Christi Catholic Church (5.8 miles)

Theaters

• AMC Highlands Ranch 24 (4.8 miles)
• Alamo Drafthouse Littleton (5.6 miles)

Hospitals

• Children's Hospital Colorado South Campus (5.7 miles)
• UCHealth Highlands Ranch Hospital (5.7 miles)