North Star Rehabilitation And Care Community in Denver, CO

Information last verified:

3185 West Arkansas Avenue, Denver, CO 80219

For more information about senior living options: (844) 490-3973

2.9 from 48 reviews
5 stars
22
4 stars
1
3 stars
0
2 stars
0
1 stars
25

Overall Review of North Star Rehabilitation And Care Community

Pros

  • pro The staff consistently go above and beyond to provide top-notch care and genuinely treat residents with dignity and compassion.
  • pro Communication with families is excellent.
  • pro The building is clean, well-maintained, and welcoming.
  • pro There are always meaningful activities, therapy, and engagement happening, and residents feel respected and cared for.
  • pro The leadership team sets high standards, and it shows in day-to-day interactions from nursing to housekeeping to dietary.
  • pro The new administration has significantly enhanced the quality of care, with exemplary teamwork and collaboration among staff.
  • pro Residents express high levels of satisfaction due to the exceptional care they receive.
  • pro The therapy department has a great attitude and can make residents laugh, contributing to a positive experience.
  • pro The atmosphere is welcoming and staff take the time to listen and connect with residents, making them feel comfortable and supported.
  • pro The kitchen serves great food, and housekeeping keeps the community clean and welcoming.

Cons

  • pro The PT department is a joke.
  • pro The facility is absolutely horrible and treats its clients badly.
  • pro They treat people badly.
  • pro Not even worth one star; they are rude and refuse elderly residents their personal property.
  • pro They don't feed the patients and when they do it's beyond cold, and they hold people against their will.
  • pro There is no bedside manner for any of the patients.
  • pro They talk to patients like they were nobody.
  • pro This is the worst place to get care.
  • pro They kicked out a friend because he needed to go to the hospital.
  • pro The company has been reported to the labor board.

Review

North Star Rehabilitation And Care Community is best suited for families seeking a rehab-forward environment in Denver where structured programming, visible leadership, and an active approach to restorative therapy are prioritized. This community tends to appeal to residents who benefit from a robust activity calendar, consistent therapeutic services, and a setting that feels orderly and well-maintained. For seniors who want engagement, accountability from a steady leadership team, and predictable routines aimed at recovery and daily functioning, North Star can offer a meaningful fit. It is not ideal for those who require near-constant supervision, flawless communication, and a uniformly flawless day-to-day experience, as experiences appear to vary and may hinge on staff coverage and managerial stability.

Those weighing alternatives should note that red flags consistently raised in the reviews include uneven staffing reliability, inconsistent responsiveness to call lights, and perceptions that administrative priorities skew toward occupancy rather than resident needs. Families prioritizing transparent, timely updates and a culture of immediacy in care may want to compare North Star with peers that demonstrate steadier operational rhythms and fewer reports of gaps in basic care. For residents with complex medical needs, or for those whose loved ones require unwavering bedside attentiveness, it may be prudent to broaden the search to communities with documented, steady management and a track record of rapid problem resolution.

On the positive side, the strongest arguments for North Star lie in the benefits typically associated with well-run rehab-focused communities: clean, orderly environments; a sense that staff members are capable of delivering structured routines; and an emphasis on meaningful activities and social engagement. Where the reviews converge, when management is stable and teams operate with clear expectations, residents often experience attentive nursing, purposeful therapy, dependable housekeeping, and a calendar that keeps individuals engaged throughout the day. The presence of a proactive social services function, clear family communication, and a leadership tone that demands quality care can translate into real peace of mind for families during recovery or longer stays.

However, the most serious concerns raised in the feedback point to the other end of the spectrum: inconsistent leadership or turnover that spills into care quality, reports of neglect or disrespect, and avoidable lapses in daily needs. Some reviewers describe experiences suggestive of inadequate bedside manner, delayed response to basic requests, and situations where residents felt ignored or inadequately fed. Additional interviews reveal narratives about discharge or transfer decisions made in ways that left families feeling unsettled, with kitchens delivering inconsistent food quality and care teams appearing overwhelmed or under-supported during busy periods. Language barriers and inconsistent communication about changes in condition or care plans also surface as themes in the more troubling reviews.

The key question for decision-making is whether the positive attributes, structured rehab, activity-driven days, clean premises, and engaged staff, can counterbalance the concerns about safety, communication, and managerial consistency. For families prioritizing recovery and social stimulation, and who can verify steady leadership and reliable call-light responsiveness, the pros may outweigh the cons. But for those where safety, dignity in daily care, or transparent, proactive communication are non-negotiable, the cons are likely to dominate the calculus. In other words, North Star can be a strong fit for the right resident, but the decision hinges on the specific care needs, the family’s tolerance for variability, and the ability to observe consistent, trustworthy operations during an in-person tour.

Practical next steps are essential. Arrive for a full tour at different times of day to observe staffing levels, call-response times, and the cadence of therapy sessions. Inquire directly about staffing ratios, the credentialing and continuity of the therapy team, and how leadership handles resident concerns when they arise. Request to speak with current residents and families about day-to-day communication and how changes in care plans are conveyed. Examine the everyday environment: is the facility clean and odor-controlled, is maintenance promptly addressing issues, and do meals reflect variety and quality that align with the resident’s preferences? Finally, compare North Star to a shortlist of nearby options with similar rehab programs, ensuring there is a clear, documented method for escalation when concerns appear. This due diligence will illuminate whether North Star meets the resident’s top priorities without exposing the family to unresolved risks.

Features

Housing

  • 85 resident community capacity 85 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Denver International (22 miles away) Denver International (22 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

North Star Rehabilitation And Care Community in Denver, CO is an exceptional assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. With a focus on providing a comfortable and convenient living environment, North Star aims to enhance the overall quality of life for seniors.

The community boasts numerous amenities to cater to the diverse interests and preferences of its residents. A beauty salon is available for those who enjoy getting pampered, while cable or satellite TV ensures entertainment options are readily accessible. Community operated transportation provides easy access to nearby locations, including doctors' appointments. For those wanting to stay connected, a computer center and Wi-Fi/high-speed internet are available. Residents can enjoy delicious meals in the dining room with restaurant-style dining or prepare their own meals in fully furnished kitchenettes. A fitness room and wellness center encourage physical activity and well-being, while the gaming room and small library offer opportunities for leisurely relaxation. Outdoor spaces, such as gardens, provide a serene setting for residents to enjoy nature.

Committed to ensuring the utmost comfort and assistance, North Star offers various care services. A 24-hour call system and supervision provide peace of mind for residents' safety. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is provided for individuals who require assistance in this area. Furthermore, special dietary restrictions are accommodated with diabetes diet options and customized meal preparation.

North Star supports an active lifestyle through its range of activities catered towards residents' interests. Concierge services make it easy for residents to plan their day trips or participate in resident-run activities. Fitness programs encourage physical health maintenance, while scheduled daily activities ensure there is never a dull moment.

Conveniently located near various amenities in Denver, North Star offers easy access to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals so that residents can easily enjoy the vibrant community around them.

Overall, North Star Rehabilitation And Care Community provides a nurturing and engaging environment where seniors can thrive, receive care they require, and enjoy a fulfilling retirement lifestyle.

Nearby Places of Interest

Parks

  • Ruby Park (1.4 miles)
  • Overland Pond Park (1.6 miles)
  • Washington Park (3 miles)
  • Pinecrest Park (3.5 miles)
  • Sloan's Lake Park (3.9 miles)
  • Bonnie Brae Ellipse Park (3.9 miles)
  • Cheesman Park (4.1 miles)

Pharmacies

  • The Lodge Cannabis (1.6 miles)
  • Walgreens (2.7 miles)
  • Walgreens (2.9 miles)
  • Walgreens (2.9 miles)
  • Walgreens (3 miles)
  • Walgreens (3.1 miles)
  • Walgreens (3.1 miles)

Restaurants

  • McDonald's (1.9 miles)
  • McDonald's (2.6 miles)
  • Illegal Pete's (2.6 miles)
  • Cochino Taco (2.6 miles)
  • Punch Bowl Social Denver (2.8 miles)
  • Tstreet Roadhouse (2.8 miles)
  • Postino Broadway (2.9 miles)

Cafes

  • Stella's Coffee House (2.6 miles)
  • Starbucks (2.9 miles)
  • Dutch Bros Coffee (4.1 miles)
  • Aviano Coffee (4.4 miles)
  • Starbucks (4.4 miles)
  • Starbucks (5 miles)
  • Starbucks (5.1 miles)

Hospitals

  • Webb Center for Primary Care (3.1 miles)

Physicians

  • Porter Adventist Hospital (3.2 miles)
  • Kids First Pediatrics (3.4 miles)
  • Kaiser Permanente Lakewood Medical Offices (3.6 miles)
  • Colorado Surgical Arts (3.9 miles)
  • Center For Advanced Dermatology (3.9 miles)
  • Native Roots Dispensary (4.2 miles)
  • Children's Medical Center (4.7 miles)

Theaters

  • Alamo Drafthouse Denver (3.5 miles)
  • Regal UA Denver Pavilions 4DX & RPX (4.1 miles)

Places of Worship

  • St John's Cathedral (4.2 miles)

Frequently Asked Questions

Where is North Star Rehabilitation And Care Community?

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