Manorcare Health Services-Denver

290 South Monaco Parkway, Denver, CO 80224

For more information about senior living options: (844) 490-3973

2.7 from 22 reviews
5 stars
6
4 stars
3
3 stars
1
2 stars
2
1 stars
10

Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at ManorCare Denver provided excellent care and support, helping the patient feel comfortable during their stay.
  • pro Therapy sessions were highly praised, with patients noting that they had impressive recovery experiences thanks to attentive therapists.
  • pro Residents appreciated the presence of compassionate CNAs who worked hard to ensure comfort and assistance.
  • pro Many reviewers highlighted the pleasant interactions with friendly office staff upon arrival and throughout their stay.
  • pro One reviewer mentioned having a positive experience with a therapy dog, which added joy to their rehabilitation process.

Cons

  • pro The facility exhibits a lack of compassion and kindness towards residents, leading to neglectful care.
  • pro Staff is consistently reported as being busy with computers and not providing adequate attention to patients.
  • pro Many patients experience long waits for basic medical assistance, resulting in poor care.
  • pro The environment is described as dingy and poorly maintained, lacking proper sanitation.
  • pro Food quality is notably subpar, with specific dietary requests often ignored or poorly managed.
  • pro Family members frequently find their loved ones in unsanitary conditions, such as sitting in soiled clothing for extended periods.
  • pro Management seems unresponsive to concerns raised by family members regarding patient care.
  • pro Overall staffing levels are reported as inadequate, contributing to the poor experiences of both patients and visitors.

Review

Manor Care Denver has garnered a mixed bag of reviews from patients and their families, reflecting serious concerns regarding the quality of care provided in the facility. Many accounts describe alarming instances of neglect, where residents' basic needs were not met in a timely manner. One family revealed their sister's tragic experience, detailing how she went in with a broken wrist but became wheelchair dependent over her year-long stay. This descent into further health issues was compounded by inadequate communication from the staff, limited care conferences, and an overall lack of compassion. The facility reportedly failed to prevent severe infections and complications that led to ICU hospitalization due to neglectful practices.

While some reviews highlighted positive experiences at Manor Care, they seemed to stand in stark contrast to numerous accounts of poor conditions. A few individuals praised certain staff members for providing good care and attention, particularly during rehabilitation efforts. However, these commendations often came alongside criticisms about understaffing and difficulty accessing management or administrative support when issues arose. In several instances, visitors noted long wait times for assistance with basic needs such as bathing or medication administration—frustrating delays that exacerbated their loved ones' conditions while indicating systemic flaws within the facility's operation.

The food served at Manor Care has also been criticized extensively. Many reviewers described it as tasteless or unsuitable for those on specific diets, calling into question how dietary requirements are handled within the establishment. Reports indicate that meals frequently did not match what patients ordered or arrived at odd hours—certainly not conducive to a proper recovery environment. This aspect added another layer of dissatisfaction for many families who expected better standards when caring for vulnerable relatives following surgeries or serious health setbacks.

Furthermore, sanitation protocols appeared insufficient based on several reports describing unpleasant odors upon entry and unhygienic conditions throughout its halls. For example, some individuals recounted entering rooms that were dim and unkempt while questioning whether proper cleaning procedures were adhered to daily. These revelations heightened concerns about patient safety amid growing worries surrounding infection control—an especially critical issue in light of the recent pandemic.

On a more positive note, there were testimonials from patients who experienced successful rehabilitation outcomes and appreciated certain aspects of care provided by individual therapists or nursing staff members. Some reported feeling supported during their therapy sessions, citing helpful interactions with aides who went above and beyond despite apparent staffing deficiencies within the facility overall. Reviewers consistently indicated that dedicated team members could make significant differences even amidst larger organizational challenges faced by Manor Care.

Ultimately, potential patients and their families looking toward Manor Care Denver must weigh these contrasting perspectives carefully before deciding where to seek treatment or support. While promising experiences exist alongside deep frustrations shared by many reviewers regarding quality standards—the clarity around operational mishaps leaves much room for improvement nonetheless crucial for any medical facility focused on rehabilitating individuals back to optimal health levels.

Features

Housing

  • 160 resident community capacity 160 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

Manorcare Health Services-Denver, located in Denver, CO, is an assisted living community that offers a wide range of amenities and care services to enhance the lives of its residents. The community features a beauty salon, allowing residents to look and feel their best. Cable or satellite TV is available in each room for entertainment purposes.

For transportation needs, Manorcare Health Services-Denver offers community-operated transportation as well as transportation arrangements for non-medical purposes and doctors' appointments. Residents can stay connected with loved ones through the computer center and Wi-Fi/high-speed internet access throughout the community.

Dining options at Manorcare Health Services-Denver are restaurant-style, providing nutritious and delicious meals prepared by skilled staff. Special dietary restrictions are also accommodated to meet individual needs. The dining room offers a comfortable setting for residents to enjoy their meals.

The community provides various recreational activities catered to different interests. A fitness room is available for those who want to stay active, and there is also a gaming room for entertainment purposes. Residents can relax in the outdoor space or spend time in the small library. Planned day trips and resident-run activities are organized regularly.

Residents at Manorcare Health Services-Denver receive comprehensive care services designed to meet their individual needs. Assistance with activities of daily living such as bathing, dressing, and transfers is provided 24 hours a day. Medication management ensures that residents receive their prescribed medications accurately and timely.

The community takes into account special dietary restrictions, including diabetes diets and other special dietary needs. A mental wellness program is available to support residents' emotional well-being.

Various nearby amenities offer convenience for residents. There are multiple cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, hospitals nearby.

Overall, Manorcare Health Services-Denver provides a welcoming environment where residents can enjoy a vibrant lifestyle while receiving personalized care and support from dedicated staff members.

Nearby Places of Interest

Cafes

  • Starbucks (0.6 miles)
  • Starbucks (1.4 miles)
  • Starbucks (2.3 miles)
  • Aviano Coffee (2.3 miles)
  • Starbucks (3.4 miles)
  • Stella's Coffee House (3.9 miles)
  • Crema Coffee House (5 miles)

Pharmacies

  • Walgreens (1 miles)
  • King Soopers Pharmacy (1.1 miles)
  • CVS Pharmacy (1.4 miles)
  • Emerald Fields Glendale Recreational Dispensary (1.5 miles)
  • Walgreens (1.5 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2.3 miles)

Hospitals

  • Cherry Creek Eye Center (1.2 miles)
  • National Jewish Health (2.5 miles)
  • University of Colorado Hospital (4.3 miles)
  • Webb Center for Primary Care (4.4 miles)
  • Village Pavilion (4.5 miles)
  • Children's Hospital Colorado Anschutz Medical Campus (4.6 miles)
  • Rocky Mountain Regional VA Medical Center (4.9 miles)

Physicians

  • Cherry Creek Pediatrics (1.2 miles)
  • Orthopedic Associates (1.8 miles)
  • Rose Medical Center Medical Libr (1.8 miles)
  • Center For Hearing, Speech, & Language (2 miles)
  • Colorado Kids Pediatrics (3.4 miles)
  • Children's Medical Center (4.1 miles)
  • Porter Adventist Hospital (4.4 miles)

Restaurants

  • Bull & Bush (1.2 miles)
  • Snooze, an A.M. Eatery (1.9 miles)
  • Raising Cane's Chicken Fingers (1.9 miles)
  • Flower Child (2.1 miles)
  • NoRth (2.4 miles)
  • Cherry Cricket (2.4 miles)
  • Cerebral Brewing (2.6 miles)

Parks

  • Infinity Park (1.5 miles)
  • Lowry Dog Park (1.7 miles)
  • Ash Grove Park (1.9 miles)
  • Bonnie Brae Ellipse Park (2.4 miles)
  • Cheesman Park (3.2 miles)
  • Washington Park (3.3 miles)
  • City Park (3.3 miles)

Theaters

  • Amc 9+Co 1 (1.8 miles)
  • Regal UA Denver Pavilions 4DX & RPX (4.7 miles)

Transportation

  • United Airlines Flight Training Center (3.7 miles)

Places of Worship

  • St John's Cathedral (4 miles)
  • Temple Sinai (4.2 miles)

Frequently Asked Questions

Where is Manorcare Health Services-Denver?

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