Sandrock Ridge Care And Rehab
Save943 West 8Th Drive, Craig, CO 81625
For more information about senior living options: (844) 490-3973
Sandrock Ridge Care and Rehab elicits a wide range of opinions from those who have interacted with it. On the one hand, several reviewers describe a place where communication can feel lacking and where the day-to-day operations seem to miss the mark for some families. One common thread is frustration with the phone experience: staff can come off as rude on calls or may not answer promptly, leaving family members feeling left in the dark about their loved ones. In addition, some mention a sense of insecurity or unmonitored access, noting that people can walk in without staff noticing, which contributes to worries about the safety and well-being of residents. There's also concern about questions family members might ask about their loved ones, with a perception that staff do not always engage or provide the reassurance families are seeking.
There is acknowledgment that management has been slowly improving, but the improvement is not universal in the eyes of all reviewers. Complaints persist about the facility's transportation options, specifically the bus service, and about the location itself. Some reviewers feel that the facility lacks enough local support or community connection, suggesting that more outreach and local engagement could help address these concerns. The sense conveyed is that positive change has begun, yet there is still work to be done to satisfy all families and residents.
In stark contrast to these concerns, other reviews are shockingly severe, with claims of neglect and abuse. A number of guests and family members allege heartless and abusive treatment, painting pictures of residents left in rooms without heat or forced to stay in waste for extended periods. Some reviewers accuse staff of drugging residents to keep them quiet, and there are anguished statements about the death of a relative in the facility, describing the experience as a betrayal of trust and care. These accounts are presented with a sense of urgency and warning to other families: if you have a loved one here, you should consider removing them from the facility, and there are calls for legal action and even prosecution.
Another review goes further, urging readers to avoid Sandrock Ridge if you can; it argues the facility promises a high level of care but delivers far less in practice. The reviewer stresses the discrepancy between expectations and reality and cautions potential families to be very careful when planning care for a loved one. The language is harsh and unequivocal, reflecting a deep sense of disappointment and distrust.
There is also a narrative about broken promises regarding the quality of care. A reviewer who chose the facility for a loved one describes the gap between what was promised and what was actually delivered as heartbreaking. The sense is that the care provided did not meet the expected standards, with particular concern about the level of attention and resources given to residents. This reviewer urges readers to be cautious and to carefully vet what the facility can realistically provide before making a decision.
Specific, painful anecdotes round out the more alarming claims. One person shares a detailed account of dentures, hearing aids, and glasses being neglected: items that should have supported comfort and dignity were seldom or never provided, or were inconsistently issued. The account notes expired or mismanaged amenities in ways that undermined the resident's quality of life. Attempts to address these concerns were met with a dismissive response - "he gets by ok without them" - which left the reviewer feeling unheard and disheartened. The reviewer also recounts money set aside for haircuts that never materialized, adding a layer of financial neglect to the personal care issues.
Amidst these alarming stories, there are equally strong affirmations from other perspectives. A different set of reviewers describes Sandrock Ridge as a wonderful place, where the staff are caring and personable, and where the environment feels warm and welcoming. These accounts highlight a culture of genuine concern for residents, with praise for the way staff, residents, and visitors are treated. Food is singled out as "amazing," a detail that stands out to those who emphasize the daily lived experience of meals and social interaction. For some families, the atmosphere is described as being like a family environment, with residents cared for with warmth and kindness.
Further impressions reinforce the positive side: visitors and former residents recount times when they felt impressed by the staff and by the way residents are treated. The consistency of these positive notes suggests that there can be real, meaningful moments of connection and attentiveness that make a difference in residents' days. In these reviews, Sandrock Ridge emerges as a place where staff can be responsive, friendly, and supportive, and where the overall vibe can feel throughout patient, respectful, and hopeful.
Taken together, these reviews present a facility that inspires deeply polarized responses. Some families and visitors speak to genuine warmth, strong personal connections, and high-quality meals, while others speak to serious concerns about safety, neglect, and questionable practices. The divergence in experiences highlights the complexity of long-term care environments, where individual interactions can effect radically different impressions. For anyone evaluating Sandrock Ridge, these accounts underscore the importance of doing thorough, in-person assessments, speaking with staff and residents, verifying care plans and services, and consulting independent sources to form a complete picture before making decisions about care.
Sandrock Ridge Care And Rehab is an assisted living community located in Craig, CO. With a variety of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.
The community offers a range of amenities to enhance the residents' experience. A beauty salon is available for those who want to pamper themselves, while cable or satellite TV ensures entertainment options are always at hand. Community-operated transportation makes it easy for residents to get around town, while the computer center allows individuals to stay connected with loved ones. The dining room provides restaurant-style dining with delicious meals prepared by the staff. Residents can also take advantage of the fitness room, gaming room, and small library for leisure activities. Outdoor spaces and gardens offer an opportunity to enjoy nature, and Wi-Fi/high-speed internet keeps everyone connected.
Care services at Sandrock Ridge Care And Rehab are comprehensive and personalized to meet each resident's needs. The 24-hour call system ensures assistance is available at all times, and round-the-clock supervision provides peace of mind for both residents and their families. Assistance with daily living activities such as bathing, dressing, and transfers is readily available. Special dietary restrictions are catered to in meal preparation, including diabetes diets. Medication management is provided by trained staff members, ensuring residents receive their medication on time. A mental wellness program promotes emotional well-being among residents.
The community also offers various opportunities for socialization and engagement through its activities program. Concierge services are available to assist residents in planning their day-to-day activities. Fitness programs keep individuals active and healthy, while planned day trips allow for exploration beyond the community's grounds. Resident-run activities encourage camaraderie among peers, fostering a strong sense of community within Sandrock Ridge Care And Rehab.
Additionally, there are many nearby amenities that make life convenient for residents. With cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters nearby or within a short distance, residents have easy access to various services and entertainment. Hospitals in the vicinity provide peace of mind knowing that medical care is easily accessible.
Overall, Sandrock Ridge Care And Rehab offers a welcoming and supportive environment for seniors looking to maintain their independence while receiving the necessary care and assistance.
Sandrock Ridge Care And Rehab is located at 943 West 8Th Drive, Craig, CO 81625 in Moffat County, Colorado
Sandrock Ridge Care And Rehab on seniors.fyi includes 13 photos including images showing decor, outdoor, healthcare, rehabilitation, interior, dining, building, flag, and more.
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