Manorcare Health Services - Boulder

Pros

• The staff at Manor Care went above and beyond to organize a beautiful wedding ceremony for Marie, making her feel special and cared for.
• Jason from facilities was extremely helpful in organizing the room and ensuring it was technology-friendly for a resident.
• The activities department at Manor Care has been instrumental in coordinating FaceTime and Zoom calls for residents, providing social interaction and emotional support.
• The staff members at Manor Care have made every effort to accommodate the needs of the residents, including allowing a couple to stay together in a room.
• The entire staff at Manor Care is attentive, pleasant, and provides excellent care to the patients.
• Robert, Whitney, Diane, Susan, Irena, and Pam were all recognized by a patient for their exceptional attention and care.
• Carla from Manor Care answered all questions satisfactorily and the entire staff was attentive during a patient's stay.
• Lisa, an RN supervisor at Manor Care, was described as lovely, caring, and capable of providing good care.
• These statements have been paraphrased from the original reviews with minor edits to fit the third-person perspective.

Review

The COVID-19 pandemic has brought unprecedented challenges and difficulties for families with loved ones in nursing homes. One individual shared their heartbreak over being unable to visit their mother at Manor Care during this time. They expressed concern about staff members making fun of their mother during moments of confusion, which only added to her feelings of insecurity. Despite this, they wanted to acknowledge the few staff members who had shown tremendous kindness towards their mom. However, with restrictions on visitation, they felt paralyzed and unsure of how best to support and help their mother.

In another touching story, a family had planned a wedding with the presence of their blind and terminally ill mother, Marie, before COVID-19 halted all celebrations. They were disheartened by the likelihood that it would never happen until HCR Manor Care Health Services offered them a compassionate solution. The facility organized a wedding ceremony within its walls, allowing the family to be together while adhering to safety protocols. Both Marie and her family were overjoyed at the outcome, thanking everyone involved for making it such a beautiful event.

A grateful friend commended Manor Care for its outstanding staff members who went above and beyond in providing support to her dear friend living there. Jason from the facilities department helped set up a Kindle for her friend's entertainment, while Laura from activities spent extra time teaching her how to use it through phone sessions. These dedicated individuals offered much-needed assistance and support despite living miles away from their loved one. The reviewer extended gratitude to Manor Care for employing such exceptional staff.

Another individual shared their positive experience with Manor Care Boulder after moving their parents there in 2018 so they could stay together as a couple. With their 75th wedding anniversary approaching, the staff worked tirelessly to accommodate both parents' needs and make them comfortable in their new home. Although unfortunately one parent passed away just a year later, the kind staff continued providing care and organizing special events such as a celebration for their 75th wedding anniversary and even offering space for the family to mourn. Additionally, they mentioned the activities department's efforts in arranging video calls during COVID-19, which played a vital role in keeping residents emotionally connected and supported.

While many reviews expressed gratitude and appreciation for the staff and services at Manor Care, some also shared concerns about understaffing and inconsistent administration. One reviewer mentioned how staff members were stretched thin to cover for shortages, leaving little time for breaks. They described an atmosphere of low morale among exhausted and overworked staff. Another reviewer criticized the administration's lack of consistency and disorganization, citing issues such as unprepared rooms, broken equipment, long wait times for medication administration, and difficulty with discharges.

Despite these criticisms, it is important to consider all perspectives when evaluating a care facility like Manor Care. Each individual's experience can vary depending on various factors. As families continue to navigate new challenges during the pandemic, it is crucial that nursing homes prioritize both physical care and emotional well-being for their residents while addressing any staffing or administration concerns that may arise.

Physicians

• Rosenthal David K MD (0.4 miles)
• Boulder Valley Women's Health Center (0.9 miles)
• Foothills Orthopedic & Spine Center PC (1.1 miles)
• Boulder Institute For Sports Medicine (1.1 miles)
• Orthopedic Alternatives Institute (1.1 miles)
• Shea Brian DO (1.2 miles)
• Boulder Dermatology (1.3 miles)

Parks

• East Palo Park (0.5 miles)
• Colorado Chautauqua National Historic Landmark (2.1 miles)
• Scott Carpenter Park (2.1 miles)
• Arapahoe Ridge Park (2.7 miles)
• Eben G. Fine Park (2.9 miles)
• Tantra Park (4.3 miles)
• Niwot Children's Park (6 miles)

Pharmacies

• Walgreens (0.5 miles)
• Walgreens (1 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.7 miles)
• Genoa Healthcare (1.9 miles)
• Cardno Chem Risk (1.9 miles)
• Rebecca's Herbal Apothecary (2 miles)

Hospitals

• Western NPHRLGY Mtblic Bone (1 miles)
• Boulder Community Hospital (2.2 miles)

Restaurants

• Torchy’S Tacos (1.4 miles)
• McDonald's (1.6 miles)
• Santo (1.7 miles)
• BJ's Restaurant & Brewhouse (1.7 miles)
• The Buff Restaurant (1.8 miles)
• Shake Shack (1.8 miles)
• Sweet Cow Ice Cream (1.8 miles)

Cafes

• Starbucks (1.5 miles)
• Altitude Cafe (1.5 miles)
• Walnut Cafe (1.6 miles)
• Panera Bread (1.6 miles)
• Boxcar Coffee Roasters (1.8 miles)
• Beleza Coffee Bar (1.8 miles)
• Ozo Coffee (1.9 miles)

Transportation

• Boulder Municipal Airport (1.5 miles)
• Downtown Boulder Station (2.1 miles)
• Niwot Park-n-ride (5.8 miles)

Theaters

• Century Theatre (1.8 miles)