Presbyterian Intercomm Hospital in Whittier, CA
Save
Information last verified:
12401 Washington Boulevard, Whittier, CA 90602
For more information about senior living options: (844) 490-3973
The nurses were friendly and very communicative and cared deeply for patients’ health. The staff were wonderful, hospitable, and went above and beyond to help. The food was surprisingly good for hospital standards. Labor and delivery staff were compassionate, patient, and skilled, providing excellent care. The doctors and nurses were amazing, patient, and thorough, explaining everything clearly. The ER team was attentive and organized, making patients feel safe. The facility is clean, well-run, and efficient, with compassionate care. The care team saved lives and provided comfort during difficult times.
The patient felt overlooked and neglected for months, culminating in an emergency surgery that should have been unnecessary. They were placed in the tiniest room despite claustrophobia, with no relief as they struggled to breathe. The reviewers claim the hospital prioritizes corporate greed over patient care, citing delayed MRIs and misdiagnoses. They report being fed lies by staff and receiving poor or unclear communication with family. Billing was described as predatory and confusing, with high charges for basic services and unclear insurance handling. Staff were frequently described as rude, unempathetic, or dismissive, with security and admissions staff causing distress. The hospital was accused of discrimination based on age or race, affecting the quality of care.This Whittier campus is best suited for families that need high-acuity, time-critical care and can tolerate a hospital with highly variable experiences across departments. It shines for urgent situations where skilled emergency physicians and seasoned nurses step in, and for childbirth teams that, in certain shifts, demonstrate genuine compassion and technical competence. When a patient lands in this facility with a clear, urgent problem, there are moments of exceptional responsiveness and life-saving potential. However, that strength is unevenly distributed: the hospital can also expose weaknesses in communication, consistency, and the overall patient culture. For families prioritizing a calm, predictable care experience with transparent processes, PIH Whittier often does not meet those expectations. In other words, it may be the right choice for acute needs, but not the default for steady, reliable care.
In the emergency department and ancillary settings, the pros hinge on individual clinicians who bring real expertise and bedside concern. Several reviews praise nurses and doctors who listened, explained what was happening, and delivered timely interventions in critical moments. Yet these positive notes sit alongside chronic complaints about wait times, delays in tests like MRI, and inconsistent triage. The most disquieting patterns involve miscommunication, perceived indifference, and a sense that some staff treat patients as administrative tasks rather than human beings in urgent distress. For a family weighing options, the takeaway is clear: when PIH Whittier hits its stride, it can be excellent, but there is a real risk of prolonged waits and fragmentary information that undercuts peace of mind during emergency episodes.
Labor and delivery and postpartum care illustrate a similar duality. On the bright side, a number of reviews recount warm, capable teams, nurses, CNAs, and midwives who demonstrate empathy, technical skill, and effective coordination. In those testimonies, the birth experience feels tangible, the epidural or surgical supports operate smoothly, and families feel seen. On the other hand, there are painful counterexamples: perceptions of outdated facilities, inconsistent room conditions, insufficient staffing, and post-delivery care that leaves some new parents frustrated about cleanliness and responsiveness. For expectant families, PIH Whittier can offer courageous, competent care in the delivery suite, but the risk of discomfort or frustration in the recovery period cannot be dismissed.
Financial and administrative friction is a systemic thread running through many reviews. Billing surprises, ambiguous charges, and difficulties navigating insurance truthfully color the experience for many patients. Parking at the facility emerges as a separate ongoing grievance, expensive, with inconsistent access and frustrating gate issues, adding a practical burden to an already stressful visit. A cyberattack and data-handling concerns compound the sense that administrative systems lag behind clinical intentions. For families planning elective or semi-urgent care, the best practice is to secure price estimates in writing, confirm network status with the insurer, and enlist a patient advocate or billing specialist who can push for itemized, transparent billing before admission. Without that due diligence, costs can spiral in ways that cloud medical decisions.
Beyond billing and throughput, patient experience hinges on consistent, respectful interactions. Recurrent themes point to generational and tone-related gaps in bedside manners: some staff are described as compassionate and patient-centered, while others are accused of dismissiveness, impatience, and even hostility. Several reviews recount patients feeling unseen during critical moments, with security or front-desk personnel adding to the stress rather than alleviating it. This divergence creates a real safety risk: a patient who feels unheard is less likely to communicate critical symptoms, potentially impacting outcomes. For families evaluating PIH Whittier, the prudent stance is to expect excellent, compassionate care from particular teams and to activate escalation channels whenever communication or empathy falls short.
Ultimately, the decision rests on risk tolerance and context. For families who value rapid, high-skill intervention in acute events and can tolerate variability in day-to-day experience, PIH Whittier offers undeniable upside. In emergencies, some encounters prove life-saving; in labor, some teams deliver memorable, positive experiences. However, the hospital’s inconsistencies, prolonged waits, billing opacity, uneven bedside manner, and administrative friction, call for a cautious game plan. Alternatives with reputations for tighter cost transparency, steadier patient communication, and more uniform bedside care may be preferable for those prioritizing predictability and reliability. If PIH Whittier is kept on the shortlist, pair admission with explicit expectations: request a named care team, insist on a clear discharge plan, and secure written cost estimates before procedures.
In short, PIH Whittier is a mixed bag: it can be a potent choice for urgent medical needs and for certain childbirth experiences, but it also presents substantial risks around wait times, communication, and costs. Families weighing alternatives should prioritize institutions with more uniform patient experiences, clearer pricing, and stronger demonstrated consistency across shifts. For those who proceed with PIH Whittier, approach admissions as a collaborative, two-way process: insist on clear information, advocate for timely updates, and document every step of the care and billing journey. The right decision balances the hospital’s known strengths in acute care with a reserved stance toward its less reliable patterns, ensuring that the chosen path aligns with the family’s priorities, financial comfort, and peace of mind.
35 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Beach (Daugherty) (12 miles away) Los Angeles International (21 miles away) John Wayne Orange Co (23 miles away) Burbank-Glendale-Pasadena (24 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Presbyterian Intercomm Hospital in Whittier, CA is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.
The community provides fully furnished accommodations with cable or satellite TV, allowing residents to enjoy their favorite shows and movies in the privacy of their own rooms. A dining room is available for communal meals, where residents can socialize with each other while enjoying delicious and nutritious food prepared by the staff.
A kitchenette is also provided in each resident's room for those who prefer to prepare their own meals or snacks. The community has a restaurant-style dining experience, ensuring that residents receive high-quality meals that cater to their special dietary restrictions.
Residents can take advantage of the beautiful outdoor spaces and garden areas, which provide a serene and peaceful environment for relaxation or walks. Additionally, there is a small library on-site for those who enjoy reading.
The community offers housekeeping services to ensure that residents have a clean and organized living space. Wi-Fi/high-speed internet is available throughout the premises, allowing residents to stay connected with loved ones or engage in online activities.
For individuals requiring assistance with daily tasks such as bathing, dressing, and transfers, 24-hour supervision is provided by trained staff members. Medication management is also offered to ensure proper administration of medications. The community has a mental wellness program in place to support the emotional well-being of its residents.
Residents can participate in resident-run activities as well as scheduled daily activities organized by the staff. This promotes engagement and socialization among the residents.
In terms of location, there are two parks nearby where residents can enjoy outdoor activities or picnics. Additionally, there are six pharmacies located nearby for convenient access to medications and healthcare supplies. For entertainment options, there is one theater nearby where residents can enjoy movies or live performances. Furthermore, having four hospitals nearby provides peace of mind knowing that medical assistance is readily available if needed.
Overall, the Presbyterian Intercomm Hospital in Whittier, CA offers a comprehensive range of amenities and care services to create a comfortable and supportive environment for its residents.
Presbyterian Intercomm Hospital is located at 12401 Washington Boulevard, Whittier, CA 90602 in Los Angeles County, California
Presbyterian Intercomm Hospital on seniors.fyi includes 3 photos including images showing architecture, healthcare, building, and more.
The Orchard - Post Acute Care
Whittier, CA
Luxurious amenities and comprehensive care (24/7 nursing, restaurant-style dining, wellness programs).
Whittier Pacific Care Center
Whittier, CA
Strong rehabilitation/therapy program with good dining
Socal Post-Acute Care
Whittier, CA
Extensive amenities and comprehensive 24/7 care
People's Care Whittier
Whittier, CA
Compassionate staff with thorough safety screening (FBI checks, drug and TB tests).
Whittier Towers
Whittier, CA
Nearby parks, pharmacies, restaurants, theaters, and hospitals for convenient living.
Brookdale Central Whittier
Whittier, CA
Friendly staff, engaging activities, and a clean, well-appointed environment.
Whittier Nursing And Wellness Center
Whittier, CA
Cozy, furnished rooms with 24-hour supervision and restaurant-style dining.
Oakmont of Whittier
Whittier, CA
Beautiful, resort-style community with excellent amenities and friendly staff.
Pico Rivera Healthcare Center
Pico Rivera, CA
Friendly, attentive staff with personal connections and engaging activities.
Understanding Home Health Care: A Comprehensive Guide
Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.
Home Health Care Demystified: A Comprehensive Guide for Families and Caregivers
Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.
Seniors and Modern Transportation: Exploring Uber, Lyft, and Other Ride-Hailing Options
Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.
Building
Architecture
