2586 Buthmann Avenue, Tracy, CA 95376
For more information about senior living options: (844) 490-3973
Some of the staff at New Hope Post Acute Care were described as great and demonstrated a caring attitude towards their patients. The facility was noted to be clean and offered spacious shared rooms compared to hospital settings. The recreation activities at the facility, such as bingo and outings to the mall and movies, received positive feedback from residents and their families. One family member mentioned that certain staff members genuinely loved their patients and provided comforting care. With some intervention, one resident improved significantly in mobility and engagement after being provided with specific nutritional support.
The facility exhibited blatant disregard for patients' care and safety. Staff were slow to respond to calls for help, leaving residents waiting for hours. Many staff members were underqualified, lacking necessary degrees or licenses. The food served was of poor quality and unappetizing, with complaints of rat droppings found in a meal. The environment was uncomfortable due to inadequate air conditioning, leading to severe health issues for residents. Communication from the staff was lacking, contributing to families feeling uninformed about their loved ones' care. There was insufficient staffing, resulting in patients having to wait long periods for assistance with basic needs. Incidents of injury or neglect went unreported by the facility.The experiences shared by family members regarding care facilities highlight a concerning narrative of neglect and dissatisfaction. A patchwork of reviews from different individuals paints a troubling picture of the challenges faced by residents in places that are meant to provide support, rehabilitation, and care during vulnerable times. From inadequate attention to urgent medical needs to alarming cleanliness issues, these narratives serve as cautionary tales for those considering similar options for their loved ones.
One individual recounted the unfortunate experience of their uncle who lived with stage 4 cancer and dementia. The care facility reportedly lost track of him for five hours before anyone noticed he was missing. When contacted after midnight following an ambulance discovery, the facility displayed a blatant disregard for his wellbeing. The family was left grappling with questions about how he managed to lose his front teeth and personal belongings without any incident reports filed. The response from staff—that he was on hospice and therefore not their concern—was particularly jarring, creating a sense of helplessness and frustration among family members who were paying for his care.
Another review centered on a grandmother who had been placed in New Hope Post Acute Care for rehabilitation but ended up exhibiting violent behavior towards staff when they attempted to assist her with exercises. Although some staff members were praised for their efforts and compassion, significant issues emerged around communication and response times. Family members observed that they often had to leave their loved ones' rooms and seek help in the hallways due to long waits for nurses to respond. This lack of timely assistance created additional stress in an already challenging situation.
A contrasting account involved a father who found himself at New Hope Post Acute Care following acute dehydration. Initial attempts at engagement with healthcare decisions regarding a do-not-resuscitate (DNR) order highlighted concerns over patient autonomy amidst distressing circumstances surrounding health decline assumptions. While this individual successfully advocated for nutritional support through Ensure, resulting in improved mobility, it also raised alarms about the qualifications of the staff attending their loved one’s care—many being assistants without formal licensed training. Despite having good intentions, inconsistencies in quality care appeared more pronounced among those higher up in management.
In stark contrast to the hopeful recovery showcased by one family member's advocacy was another profound tragedy: a father's demise attributed directly to neglectful conditions within his facility. Desperate pleas echoed as family sought answers; reports indicated days spent without air conditioning during heat spells exacerbated complications tied to diabetes, resulting ultimately in hospitalization due to untreated symptoms like food rotting on his tongue—a horrifying testament to inadequate monitoring and intervention efforts at such critical moments.
The collective grievances extend beyond medical mishaps; many families painted bleak pictures concerning meal quality as well. Reports described substandard food offerings leading some families to suggest inmates might be enjoying better meals than residents within these facilities—the insinuation highlighting serious lapses not just in healthcare but also basic human dignity standards when caring for individuals unable to advocate adequately for themselves due solely to age or illness.
Overall, while there were redeeming qualities mentioned such as recreational activities available like bingo or city tours, the prevailing sentiment leaned toward disappointment rooted deeply within systemic failures reflected across multiple accounts of caregiving inadequacies pervasive throughout these establishments seeking accountability yet falling short consistently when it mattered most: ensuring respect, safety, comfort—and above all else—dignity remained prioritized within the caring hands designated explicitly for our vulnerable loved ones entrusted into such environments filled with hope but marred by pain far too often experienced instead.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.New Hope Post Acute Care in Tracy, CA is an exceptional assisted living community that provides a wide range of amenities and care services to ensure a comfortable and fulfilling lifestyle for its residents.
Our residents can enjoy various amenities designed to promote relaxation, convenience, and entertainment. We have a beauty salon on-site for grooming and hairstyling needs. Cable or satellite TV is available in each room for residents' entertainment. Community-operated transportation is provided for easy access to nearby destinations. A computer center is available for residents to stay connected with loved ones or engage in online activities. Our spacious dining room offers restaurant-style dining experiences where residents can savor delicious meals prepared by our dedicated culinary team. A fitness room is available for those who wish to engage in physical exercise and maintain their overall well-being. Our fully furnished rooms provide comfortable living spaces, ensuring residents feel at home throughout their stay. For leisure activities, we offer a gaming room, small library, outdoor space, and a wellness center where residents can participate in engaging programs or simply relax.
At New Hope Post Acute Care, we prioritize the well-being and safety of our residents. Our 24-hour call system ensures that assistance is always just a button away. Trained staff members provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer specialized care services such as diabetes diets for those with specific dietary needs. Medication management is provided to ensure residents receive their medications as prescribed. Mental wellness programs are available to support emotional well-being.
Dining at New Hope Post Acute Care caters to special dietary restrictions, ensuring that all residents' nutritional needs are met.
Residents can engage in a variety of activities designed to promote socialization and engagement within the community. Concierge services are available to assist with any requests or concerns. Fitness programs are offered for physical activity enthusiasts. Planned day trips allow residents to explore new places and create lasting memories. Resident-run activities and scheduled daily activities provide opportunities for social interaction and enjoyment.
Our community is conveniently located near various amenities and services, including cafes, parks, pharmacies, physicians, restaurants, and hospitals. This ensures residents have easy access to essential needs and healthcare.
At New Hope Post Acute Care in Tracy, CA, we are dedicated to providing exceptional assisted living care that supports the overall well-being of our residents in a comfortable and engaging environment.
New Hope Post Acute Care is located at 2586 Buthmann Avenue, Tracy, CA 95376 in San Joaquin County, California
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