2586 Buthmann Avenue, Tracy, CA 95376
For more information about senior living options: (844) 490-3973
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The staff at North Park Post Acute were amazing and went above and beyond. The facility was clean, comfortable, and well maintained. The nurses and therapy team were caring, patient, and highly skilled. The therapists helped the patient regain walking ability and independence. They treated residents with dignity and as family, not just patients. There was a strong sense of community and genuine care for every patient. Corina and Pinkie coordinated care and resources effectively. The front desk staff greeted visitors with warmth and professionalism. Families appreciated consistent communication and updates about their loved ones. The meals and daily activities contributed to residents' happiness and well-being. North Park Post Acute is frequently described as five-star, top-notch care worth recommending.
One reviewer described the facility as a joke and advised against sending loved ones there, claiming they could die. Several reviewers reported that call lights were ignored for long periods and essential medications were not administered. A number of accounts accused the administration of incompetence and greed, noting that doctors and nurses sometimes misadministered or skipped medications. A family member said a personal wristwatch was lost and there was poor follow-up and accountability for belongings. There were concerns about patient safety and sanitation, including weekend understaffing, patched or dirty walls, and nonfunctional air conditioning. A reviewer claimed a patient died due to neglect and dehydration. Food quality was criticized, with reports of unappetizing meals and dietary restrictions not being accommodated. There was an incident where a tech ripped off bandages, causing pain.New Hope Post Acute Care in Tracy is best suited for older adults who need short-term skilled rehabilitation with a clear path back to independence. It is a practical choice for post-surgical recovery (hip, knee, or stroke) where the priority is high-quality physical and occupational therapy, steady progress, and discharge planning that keeps families informed and involved. The center earns strong marks for a warm, responsive staff, a clean, well-maintained environment, and a therapy-driven approach that many families credit with restoring mobility and confidence. It works best when families want hands-on collaboration with social services to arrange home health care or an assisted living transition and appreciate a community feel during a stressful recuperation phase.
Careful readers will want to consider alternatives if long-term care needs, higher safety guarantees, or consistent top-tier dining and privacy are non-negotiable. A subset of reviews flag concerns about staffing consistency, occasional delays with call lights, and variability in responsiveness. There are also strong cautions about administrative oversight and some experiences of safety or care-management gaps. For families prioritizing rigorous day-to-day safety, predictable medication administration, or a fully private room experience with premium meals, other facilities in the region may present a more seamless fit. Bariatric considerations and prolonged stays are also noted as potential mismatches in some accounts.
The strongest positives center on the rehab team and patient-centered culture. Therapists and aides are repeatedly described as patient, skilled, and motivating, with patients often regaining walking ability and independence during the stay. Nurses, CNAs, and the social services staff earn praise for empathy, accessibility, and proactive communication, with Pinky and Carina cited repeatedly as anchors for coordinating care and discharge planning. Cleanliness is consistently praised, and the environment supports meaningful activity, social interaction, and a sense of belonging. Families frequently report feeling seen and involved, with regular updates that reduce anxiety about the recovery trajectory.
Yet, the cons cited by a minority of families cannot be ignored. A recurring theme is staffing variability, leading to occasional slower response times and concerns about consistent oversight. A handful of reviews allege medication administration issues, underscoring the need for vigilant family engagement and explicit confirmation of med protocols. Food quality and dining experiences surface as tasks for ongoing improvement, and several families mention maintenance or room-upgrading needs. There are also candid accounts describing acute safety concerns or difficult administrative interactions. The reality is a facility that can be outstanding when the team is fully resourced, but less reliable when staffing pressures spike.
In weighing the positives against the negatives, the rehab and care quality often drive a favorable verdict for families seeking a solid turn-to-home rehabilitation path. The therapy-centric model tends to translate into meaningful functional gains and confident discharges, especially when families leverage the social services team to line up post-acute supports. The new management energy is noted by several reviewers as a corrective force - communications improve, meals and facility upkeep rise, and coordination with discharge resources becomes clearer. Still, readiness to accept occasional gaps means this is not a fit for every situation; proactive family involvement remains essential to safeguard against the less consistent days.
Bottom line: New Hope Post Acute Care (now operating under the North Park Post Acute Care umbrella) stands out as a practical, effective choice for short-term rehab with strong therapy, compassionate staff, and a community-like atmosphere. It is a particularly suitable option for families who want transparent discharge planning, robust PT/OT, and active social-service support to arrange home or assisted living placement. Those evaluating alternatives should especially consider whether long-term safety guarantees, consistent staffing, or premium dining are nonnegotiable. For most families facing a rehab-to-home trajectory, a thorough on-site tour, direct conversations with the admissions team, and a clear plan with Pinky or the social services team will reveal a compelling, credible pathway to recovery - provided expectations align with the facility's staffing realities.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.New Hope Post Acute Care in Tracy, CA is an exceptional assisted living community that provides a wide range of amenities and care services to ensure a comfortable and fulfilling lifestyle for its residents.
Our residents can enjoy various amenities designed to promote relaxation, convenience, and entertainment. We have a beauty salon on-site for grooming and hairstyling needs. Cable or satellite TV is available in each room for residents' entertainment. Community-operated transportation is provided for easy access to nearby destinations. A computer center is available for residents to stay connected with loved ones or engage in online activities. Our spacious dining room offers restaurant-style dining experiences where residents can savor delicious meals prepared by our dedicated culinary team. A fitness room is available for those who wish to engage in physical exercise and maintain their overall well-being. Our fully furnished rooms provide comfortable living spaces, ensuring residents feel at home throughout their stay. For leisure activities, we offer a gaming room, small library, outdoor space, and a wellness center where residents can participate in engaging programs or simply relax.
At New Hope Post Acute Care, we prioritize the well-being and safety of our residents. Our 24-hour call system ensures that assistance is always just a button away. Trained staff members provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer specialized care services such as diabetes diets for those with specific dietary needs. Medication management is provided to ensure residents receive their medications as prescribed. Mental wellness programs are available to support emotional well-being.
Dining at New Hope Post Acute Care caters to special dietary restrictions, ensuring that all residents' nutritional needs are met.
Residents can engage in a variety of activities designed to promote socialization and engagement within the community. Concierge services are available to assist with any requests or concerns. Fitness programs are offered for physical activity enthusiasts. Planned day trips allow residents to explore new places and create lasting memories. Resident-run activities and scheduled daily activities provide opportunities for social interaction and enjoyment.
Our community is conveniently located near various amenities and services, including cafes, parks, pharmacies, physicians, restaurants, and hospitals. This ensures residents have easy access to essential needs and healthcare.
At New Hope Post Acute Care in Tracy, CA, we are dedicated to providing exceptional assisted living care that supports the overall well-being of our residents in a comfortable and engaging environment.
New Hope Post Acute Care is located at 2586 Buthmann Avenue, Tracy, CA 95376 in San Joaquin County, California
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