Heritage Rehabilitation Center

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  • Interior

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  • Decor

    A cozy hotel room with floral bedding and warm furnishings.
  • Living Room

    A bright and spacious living room with comfortable seating and wooden floors.
  • Trees

    Sign for Heritage Rehabilitation Center with tree logo.
  • Windows

    A dining table set for four, with natural light streaming through large windows.
  • Dining

    A cozy dining area in an apartment featuring a wooden table with chairs, a television mounted on the wall, and a vase of flowers as a centerpiece.
  • Artwork

    Colorful Valentine's Day sweethearts artwork featuring heart-shaped candies with messages.
  • Outdoor

    A parking lot with designated handicap parking spaces, featuring a business sign for Heritage Rehabilitation Center.
  • Hallway

    A well-lit hospital corridor with polished floors and artwork on the walls.
  • Healthcare

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  • Physical Therapy

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  • Wheelchair

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  • Nursing Home

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Heritage Rehabilitation Center in Torrance, CA

21414 South Vermont Avenue, Torrance, CA 90502

For more information about senior living options: (844) 490-3973

3.6 from 41 reviews
5 stars
19
4 stars
7
3 stars
3
2 stars
5
1 stars
7

Skilled Nursing Facility

Overall Review of Heritage Rehabilitation Center

Pros

  • pro The Director of Nursing, Mr. Nestor Jimenea, is described as a rare gem with strong leadership, excellent listening, and emotional intelligence, making Heritage Rehabilitation Center fortunate to have him.
  • pro The staff are friendly, courteous, and attentive, consistently providing helpful care to patients.
  • pro The CNAs and nurses are compassionate and caring, often described as a gift to patients.
  • pro The therapists are knowledgeable, encouraging, and provide highly skilled rehabilitation services.
  • pro The facility is clean, well-maintained, and appears to be well-run.
  • pro The center feels like a family, with a supportive environment where patients and families feel cared for.

Cons

  • pro They left patients sitting in wet diapers for over a half hour and served cold breakfasts daily.
  • pro The center failed to report a fall incident and could not provide the incident report when asked.
  • pro Nurses forgot to give the nightly pain medication, despite assurances it had been administered.
  • pro A night nurse gave a patient attitude and treated them like a junky.
  • pro The staff neglect patients, fail to clean them properly, and do not call family when a patient's condition changes.
  • pro The facility regularly smells and uses worn, holey linen.
  • pro Care was subpar and most staff were inattentive, with the doctor dismissive and uninvolved.
  • pro The center needs to be investigated by the state.

Review

Heritage Rehabilitation Center in Torrance is best suited for families prioritizing a rehab-centric experience with a strong clinical anchor and a family-like care culture. The facility tends to shine when the goal is intensive therapy, close oversight from leadership, and a sense that residents are treated as part of a coordinated team. For stroke or hip-fracture recoveries and other acute rehab needs, Heritage can deliver substantial gains through its robust therapy programs and an actively involved nursing leadership.

Those who may want to consider alternatives are families seeking steady, consistently responsive daily nursing care without needing to advocate constantly. Several reviews flag inconsistent communication among staff, long waits for assistance, and occasional safety concerns. If a resident's well-being hinges on immediate, predictable attention from nurses and a seamless care continuum without frequent family intervention, it is prudent to compare options. Independent judgment about what a facility emphasizes - rehab intensity versus steady routine nursing - will guide whether Heritage remains the best fit.

The core strengths of Heritage offset many of the concerns when the care plan centers on aggressive rehabilitation and clear leadership. The Director of Nursing, Nestor Jimenea, stands out in multiple reviews as a rare, highly capable advocate for patients and families, with strong clinical skills and a talent for listening and coordinating. This leadership creates a trustworthy nucleus around which nursing staff can organize, which in turn translates into attentive, compassionate care for many residents. The therapy teams are repeatedly praised for their knowledge and motivational approach, with therapists often described as capable and patient-focused, helping patients regain function more aggressively than expected. Cleanliness, well-maintained common areas, and a broad calendar of activities further reinforce the sense of a well-run, hospital-adjacent environment designed to support recovery.

More positives center on program breadth and living amenities that support a recovery-first mindset. Heritage presents a comprehensive rehab ecosystem, including multiple therapy disciplines, knowledgeable nurses, and a social-work presence that aids discharge planning and family engagement. Reviews frequently mention a welcoming, almost familial atmosphere, where staff members go beyond the basics to help patients feel understood and supported. The dining and nutrition teams receive favorable nods for accommodating dietary needs and progressing patients toward more normal eating as able, while on-site amenities - such as outdoor spaces, activity programming, and even occasional barbers - contribute to a holistic recovery experience rather than a sterile, purely clinical one. For families seeking a place that treats rehab as a practical, all-encompassing mission, Heritage delivers.

However, persistent concerns in several reviews cannot be ignored and should influence decision-making. The most tangible red flags relate to day-to-day care consistency and safety: reports of inconsistent messaging between CNAs and patients, delays in assistance, and, in some cases, a lack of timely incident reporting. A few residents describe situations where falls or pain management issues were not promptly addressed, and some reviews convey a sense that family members must remain actively involved to safeguard quality of care. Cleanliness lapses, odor complaints, and the impression of a busy, sometimes overwhelmed nursing staff in certain shifts also appear in the feedback, underscoring the variability of experience across units and days. The overarching caution is that while the rehab and leadership framework can drive excellent outcomes, the daily execution hinges on dependable nursing coverage, clear communication, and effective escalation.

The practical takeaway for families is clear: Heritage Rehabilitation Center can be an excellent choice for those who want a strong rehab program supported by dedicated leadership and a warm, engaged care culture. Yet it demands proactive involvement - the kind where family members engage with therapy leads, monitor care plans, and request timely updates. Prospective residents should verify current staffing levels, ask to meet the head of nursing and the lead therapists, and probe how the facility handles incident reporting and fall prevention. Compare Heritage against alternatives that come up in conversations - such as Torrance Memorial, Little Company of Mary, or Kei-Ai in Gardena - especially if the priority is a more centralized, consistently staffed nursing unit with fewer gaps in daily care. In the right match, Heritage can accelerate recovery and restore independence; in a tighter care environment, the same strengths may need more constant family oversight to sustain them.

Features

Housing

  • 161 resident community capacity 161 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Security gate Security gateSecurity gates provide an added layer of protection and peace of mind for seniors living in a community. They help prevent unauthorized entry, deter potential intruders, and create a sense of security for residents. This extra security measure can make seniors feel safe and secure in their living environment.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Long Beach (Daugherty) (8 miles away) Long Beach (Daugherty) (8 miles away)
  • Los Angeles International (10 miles away) Los Angeles International (10 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.
  • Japanese JapaneseJapanese culture and traditions can provide valuable opportunities for seniors to connect with their heritage, stay active and engaged, and maintain mental acuity. From activities like calligraphy and tea ceremonies to the health benefits of a traditional Japanese diet, incorporating aspects of Japanese culture into senior living can enhance overall well-being and quality of life.
  • Korean KoreanKorean cultural programs, activities, and language services are essential for Korean seniors in senior living communities to maintain their identity, sense of belonging, and overall well-being. Providing culturally sensitive care ensures that they feel respected, understood, and supported as they age.
  • Spanish SpanishSpanish is an important language for seniors because it allows them to communicate effectively with caregivers, medical professionals, and others in their community who may speak Spanish as their primary language. It also provides opportunities for cultural enrichment and social connections.
  • Tagalog TagalogTagalog language services are important for seniors as they provide a sense of connection and comfort for those who speak the language. This can help them feel more at ease and engaged in their community, improving their overall well-being and quality of life.

Description

Heritage Rehabilitation Center in Torrance, CA is a vibrant and welcoming assisted living community that provides exceptional care services and a range of amenities to enhance the quality of life for its residents. The center offers fully furnished accommodations with private bathrooms, ensuring comfort and privacy.

Residents can enjoy a variety of amenities, such as a beauty salon, where they can pamper themselves, and a cable or satellite TV to stay entertained. Community operated transportation is available for residents' convenience, including transportation arrangements for non-medical purposes as well as doctors' appointments. The center also provides move-in coordination services to make the transition as smooth as possible.

For recreational activities, Heritage Rehabilitation Center offers various options. Seniors can take advantage of the fitness room and wellness center to maintain an active and healthy lifestyle. There is also a gaming room and small library for leisurely pursuits. Scheduled daily activities and resident-run activities ensure there's always something enjoyable happening within the community.

When it comes to dining, residents have access to restaurant-style meals prepared by professional staff who cater to special dietary restrictions like diabetic diets. The dining room provides an elegant setting for enjoying delicious meals with fellow residents.

Safety and security are prioritized at Heritage Rehabilitation Center with features like security gates ensuring peace of mind for all residents. For those who appreciate outdoor spaces, the community boasts beautifully landscaped gardens where residents can relax and enjoy fresh air.

The center is conveniently located near various amenities in Torrance. There are several cafes, parks, pharmacies, restaurants, theaters, places of worship nearby which offer opportunities for leisurely outings or errands.

At Heritage Rehabilitation Center, caring staff members are available 24/7 to provide assistance with daily living tasks like bathing, dressing, and transfers. Medication management is provided as well as mental wellness programs to support overall health and well-being.

In addition to English-speaking staff members, the center also caters to residents who speak Japanese, Korean, Spanish, or Tagalog, ensuring effective communication in multiple languages.

Overall, Heritage Rehabilitation Center offers a warm and inclusive assisted living community where residents can receive personalized care services, enjoy an array of amenities, and engage in fulfilling activities that promote an active and independent lifestyle.

Nearby Places of Interest

Physicians

  • Harbor Ucla Medical Center - David Durkovich Do (0.4 miles)
  • Monica B Espiritu M.D. | Kaiser Permanente (3 miles)
  • Lighthouse Pediatrics (3.5 miles)
  • Paulson Theresa A Palos Verdes Dermatology Rolling Hills Estates (6.3 miles)
  • UCLA Health Manhattan Beach Pediatrics (7.1 miles)
  • Paramount Physicians (8.2 miles)

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • Aids Healthcare Foundation (1.5 miles)
  • CVS Pharmacy (1.5 miles)
  • Walgreens (1.6 miles)
  • Rite Aid (2.1 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (3 miles)

Restaurants

  • Tendon Tempura Carlos Junior Restaurant (1.4 miles)
  • Monkish Brewing (1.5 miles)
  • King's Hawaiian Bakery (2.7 miles)
  • In-N-Out Burger (3.1 miles)
  • Lazy Dog Restaurant & Bar (3.3 miles)
  • In-N-Out Burger (3.8 miles)
  • Chick-Fil-A (4 miles)

Parks

  • Charles H. Wilson Park (2 miles)
  • Sur La Brea Park (2.1 miles)
  • De Portola Park (4.1 miles)
  • Sunnyglen Park (5 miles)
  • Polliwog Park (6.6 miles)
  • Noble Park (6.8 miles)
  • Shoreline Aquatic Park (7.4 miles)

Cafes

  • Lees Sandwiches - Gard (2.8 miles)
  • Sidecar Doughnuts & Coffee (3.8 miles)
  • Donut King 2 (4.4 miles)
  • Starbucks (6.2 miles)
  • Starbucks (7.1 miles)
  • Starbucks (7.2 miles)
  • Corner Bakery Cafe (7.5 miles)

Theaters

  • AMC Del Amo 18 (3.3 miles)
  • AMC Rolling Hills 2 (3.6 miles)
  • AMC DINE-IN South Bay Galleria 16 (4.6 miles)

Places of Worship

  • St Catherine Laboure Church (4.2 miles)
  • Peninsula Community Church (6.7 miles)

Transportation

  • Metro - Willow Street Station (6 miles)
  • Komar Aviation Group (7.6 miles)
  • Metro Rail - Hawthorne/Lennox (7.8 miles)
  • Aviation/LAX Metro Station (8.3 miles)
  • Long Beach Airport (LGB) (8.4 miles)

Hospitals

  • Martin Luther King Jr / Drew Medical Center (6.8 miles)

Frequently Asked Questions

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