Mission View Health Center

Pros

• The personal care for the loved ones at Mission View Health Center is exemplary.
• The facility is clean and as safe as they can make it, which is important.
• The colors on the walls are calming, creating a soothing environment.
• The staff overall is personable and attentive to the needs of the residents.
• The food at Mission View Health Center is quite good and meets the dietary needs of the residents.
• They have various activities such as bingo and arts/crafts for residents to enjoy.
• There are several nice courtyards where residents can go outside and visit.
• Some therapists at Mission View Health Center were very good and aides were helpful during rehabilitation sessions.
• The staff members have been helpful, with one specific nurse named Saul being particularly attentive and supportive.
• The therapists downloaded apps for cognitive skills improvement, showing dedication to providing comprehensive care for patients' recovery.

Cons

• The operator/nurse named Cindy was extremely rude and displayed a lack of kind attitude during the phone call.
• The staff at Mission View Health Center can be arrogant towards patients who are unable to express their needs, and they can be insensitive by being loud and laughing while patients are trying to sleep.
• The facility is plain, old, and has a depressing atmosphere on the inside.
• The staff can be loud and laugh together, causing a noisy environment that echoes due to the older facility.
• The screening process for visitors is rigid and makes it difficult for residents to have visits with their loved ones.
• Not being able to talk to his doctor or anyone in charge has been frustrating for the family member of a resident at Mission View Health Center.
• Some days, the food at the center was fair instead of very good.
• The family member wishes they could visit their loved one before May 19th but understands the concern about COVID-19 restrictions.

Review

Mission View Health Center is a facility that has received mixed reviews from family members of its residents. While the personal care provided to loved ones is often praised as exemplary, there seem to be some issues with certain staff members' attitudes and professionalism during phone inquiries. One family member, in particular, had a negative experience with an operator/nurse named Cindy who interrupted the conversation, displayed rudeness, and complained before ending the call. It is suggested that the facility should provide more telephone etiquette training for their staff.

In terms of the physical environment, Mission View Health Center is described as clean and safe. However, the plain and somewhat depressing interior design leaves much to be desired. The colors on the walls are calming, but overall, it lacks vibrancy and feels outdated due to being an old nursing facility. Additionally, some staff members have been observed acting arrogantly towards patients who cannot express their needs adequately. There have also been instances of insensitivity where staff members laugh and create noise while patients are trying to sleep or sit across from them.

Despite these issues, the staff at Mission View Health Center is generally seen as personable. The quality of food provided meets residents' needs and can be adjusted according to individual preferences with input from a dietitian. The facility offers activities such as bingo and arts/crafts for residents' enjoyment. There are also several nice courtyards available where they can go outside and visit.

However, one recurring complaint is that the screening process for visitors could be less rigid in order to make it easier for residents' loved ones to see them. Currently, each person is technically allowed only one 30-minute visit per resident per day. This limitation could be improved upon to increase flexibility for families looking to spend time with their loved ones.

Furthermore, there seems to have been a recent closure at Mission View Health Center due to COVID-19 concerns. Family members express frustration over not being able to visit until a specific date, such as May 19. Some have resorted to speaking to their loved ones on the phone or visiting them through windows. Despite these challenges, the staff has been helpful overall, with Saul, a male nurse, standing out as particularly attentive.

When it comes to rehabilitation services, Mission View Health Center receives positive feedback. The therapists are highly regarded for their skills, while the aides are described as helpful. One therapist even went above and beyond by downloading apps for a patient to aid in memory and cognitive skills improvement. The food quality can vary from day to day but is generally considered satisfactory. The facility allows residents to request specific items and accommodations, such as reintroducing yogurt into meals upon request.

In terms of outdoor spaces, Mission View Health Center offers two different areas for residents' enjoyment. One family member preferred utilizing the smaller courtyard located near their loved one's room due to its convenient proximity. This outdoor space features a small garden and a koi pond that create a pleasant ambiance, particularly during sunset.

Overall, while Mission View Health Center may have some areas that could use improvement in terms of staff professionalism and visitation protocols, it appears to provide adequate care and amenities for its residents. With dedicated caregivers and various activities available, it aims to meet the needs of those under its care in both physical and emotional ways within the limitations posed by COVID-19 restrictions.

This part of San Luis Obispo, California, offers a variety of amenities and services that may be appealing to seniors looking for a comfortable and convenient living environment. With several places of worship nearby, including the Church of the Nazarene and the Mosque Of Nasreen, residents can easily access spiritual support and community engagement. Additionally, there are multiple pharmacies in the vicinity to ensure easy access to medication and healthcare needs. The area is also home to several parks, providing opportunities for outdoor recreation and relaxation. In terms of healthcare, there are reputable physicians and hospitals nearby, such as West Dermatology and Sierra Vista Birth Center. For dining options, there is a selection of restaurants and cafes within close proximity, offering a variety of cuisines to choose from. Transportation is readily available with the San Luis Obispo Station and County Regional Airport located nearby for convenient travel options. Overall, this area provides a well-rounded living experience with essential services and recreational opportunities for seniors looking to settle in San Luis Obispo.

Places of Worship

• Church of the Nazarene (0.2 miles)
• Mission San Luis Obispo de Tolosa (1.8 miles)
• Mosque Of Nasreen (2 miles)

Pharmacies

• Phar Merica (0.6 miles)
• Rite Aid (1.5 miles)
• Pharmarx Pharmaceutical (1.5 miles)
• CVS Pharmacy (1.6 miles)
• JC Enterprises (1.8 miles)
• Kohana Pharmacy and Center for Regenerative Medicine (2.3 miles)
• Kohana Pharmacy (2.3 miles)

Parks

• Sinsheimer Park (0.6 miles)
• Stoneridge Park (1 miles)
• Meadow Park (1.3 miles)
• Islay Hill Park (1.3 miles)
• Santa Rosa Park (2.2 miles)
• Laguna Lake Park (2.8 miles)
• Devaul Park on Madonna Rd (3.2 miles)

Physicians

• West Dermatology (0.7 miles)
• Douglas Murphy, MD (0.7 miles)
• Daniel C. Zovich MD - Gastroenterology (0.7 miles)
• Roberts Karen MD (0.7 miles)
• Advanced Body and Laser Center of SLO (0.7 miles)
• CHC (0.8 miles)
• Neurology Center (1 miles)

Restaurants

• Beda's Biergarten (0.7 miles)
• Cool Cat Cafe - San Luis Obispo (0.7 miles)
• Bon Temps Creole Cafe (1.2 miles)
• Gus's Grocery (1.3 miles)
• High St. Deli (1.5 miles)
• Petra Mediterranean Pizza and Grill (1.6 miles)
• Firestone Grill (1.6 miles)

Cafes

• BlackHorse Espresso and Bakery (0.9 miles)
• Del Monte Cafe (1.2 miles)
• Sally Loo's Wholesome Cafe (1.2 miles)
• Splash Cafe (1.7 miles)
• Sweetie Cup Tea House (1.7 miles)
• Scout Coffee (1.7 miles)
• Linnaea's (1.7 miles)

Transportation

• San Luis Obispo Station (1.2 miles)
• San Luis Obispo County Regional Airport (SBP) (1.8 miles)

Hospitals

• Sierra Vista Birth Center (2.4 miles)