San Jose Healthcare & Wellness Center in San Jose, CA

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  • Interior

    A decorative arrangement with orchids and brochures under a mirror.
  • Building

    A white car parked beside a building under a cloudy sky.
  • Architecture

    A charming residential house surrounded by lush greenery.
  • Bedroom

    A cozy hotel room featuring two beds with orange bedding and a lovely flower arrangement.
  • Dining

    A cozy outdoor space featuring a gazebo with seating, surrounded by lush greenery.
  • Kitchen

    A home space combining kitchen and gym equipment for multi-purpose use.
  • Exercise Equipment

    A well-equipped indoor gym space, perfect for a variety of workouts.
  • Dining Table

    A dining table set for four with elegant plates, cutlery, and a vase of flowers as a centerpiece.
  • Healthcare

    A patient engages in rehabilitation therapy with the assistance of a caregiver in a healthcare facility.

San Jose Healthcare & Wellness Center in San Jose, CA

Information last verified:

75 North 13Th Street, San Jose, CA 95112

For more information about senior living options: (844) 490-3973

3 from 28 reviews
5 stars
12
4 stars
1
3 stars
1
2 stars
2
1 stars
12

Overall Review of San Jose Healthcare & Wellness Center

Pros

  • pro The staff are kind, patient, and quick to help, and they keep family members in the loop.
  • pro The newly renovated facility is bright, clean, and aesthetically pleasing, with staff greeting patients warmly and making them feel welcome.
  • pro The staff are nice, caring, and professional.
  • pro The center is welcoming, warm, and wonderful.
  • pro The physical therapists are very patient and encouraging, and the nurses are caring with thorough administrative support.
  • pro The social workers and case managers are excellent, quick to solve situations, and attentive to medicines, diet, and home therapy.
  • pro The visiting hours are great, allowing families to spend meaningful time with their loved ones.

Cons

  • pro They are not careful about giving medications at the right times.
  • pro The food is not nutritious.
  • pro The facility overcrowds rooms with several patients per room, compromising hygiene.
  • pro Hygienic care is lacking, with patients sitting in chairs used by others and risking infection.
  • pro An incompetent nurse removed the mother’s oxygen when she depended on him 24/7.
  • pro The facility prioritizes money from insurance companies over patient well-being and should not exist.
  • pro Wound care was neglected, with a MRSA roommate and insufficient suction and wound cleaning.
  • pro They deprived the patient of pain medication despite it being on discharge paperwork.
  • pro Personal belongings were stolen and staff were unresponsive and unprofessional.

Review

This community is best suited for families seeking a bright, hands-on rehab and elder care environment where resident-facing staff can feel genuinely approachable, and where a proactive therapy and social-work program is accessible. It works well for seniors who can tolerate a busier setting and who benefit from visible engagement with CNAs, therapists, and social services, especially when a loved one will partner closely with the care team. The renovated public areas and the sense of a fresh start matter here, and when a resident’s needs are primarily post-acute or focused on recovery with therapy goals, the positives can be meaningful. In short, this is a reasonable fit for families prioritizing warmth, activity, and a strong rehabilitation ethos, provided expectations are calibrated to the realities of care delivery in this setting.

There are clear reasons to consider alternatives, particularly for residents with high medical acuity or fragile independence. Several reviews flag inconsistent medication timing, lapses in wound care, and gaps in basic hygiene and safety practices. The most troubling themes include delayed or absent call-button responses, rooms shared with multiple patients with differing needs, and inadequate infection-control discipline. There are also persistent concerns about communication with families and a perception that administrative priorities can overshadow patient well-being. For families whose priority is iron-clad safety, predictable med administration, and airtight cleanliness, this community may fall short.

The strongest pros here, the presence of caring, engaged staff, a welcoming first impression, and a robust therapy ecosystem, do partially offset the most serious drawbacks, but not with equal weight. Several reviewers praise staff kindness, patience, and responsiveness when time allows, and they highlight therapists and social workers who are proactive and solution-oriented. A newly renovated, inviting environment can ease the transition and support a resident’s morale. For families who plan to be actively involved and who can advocate for timely medications, clear care plans, and ongoing wound and hygiene monitoring, these positives can translate into real value, especially in the short term.

Yet the cons carry substantial risk to overall safety and dignity. The most critical concerns are not cosmetic: missed medications, inadequate pain control, and ineffective wound care in some cases, along with rooms that place patients together in ways that complicate infection prevention. Reports of soiled conditions, delayed assistance after alarms, and limited accessibility to staff during crucial moments create an environment where dignity can deteriorate quickly. Allegations of theft and inconsistent administrative responsiveness further erode trust. When a facility repeatedly appears in feedback as difficult to reach or slow to address urgent needs, the risk to vulnerable residents climbs, regardless of bright lobbies or friendly greetings.

There are situations where this community can function well, especially when careful guardrails are in place. For short-term rehab after surgery or acute illness, with strong family oversight and a clearly defined, actively managed care plan, the setting can support meaningful gains and provide meaningful social engagement. Some families report confident medical oversight from the nursing and social-work teams, along with solid therapy sessions that emphasize functional independence. In these scenarios, the bright environment and engaged staff become more than cosmetic; they become enablers of recovery and emotional well-being when paired with vigilant monitoring and consistent follow-through.

The practical path for families considering this center is disciplined and proactive. Before any move, demand a candid tour that includes the wound-care area, the medication room, and the staff-patient interaction dynamics at various shifts. Request a detailed, written care plan with explicit med timing, pain management protocols, and infection-control procedures. Speak with several current residents and family members about call-button responsiveness, housekeeping responsiveness, and the handling of personal belongings. Review licensing reports and inquire about contingency plans for staffing shortages, as well as a clear process for escalating concerns to administrators. If these assurances cannot be obtained, or if red flags persist despite management discussions, alternatives with stronger, more consistent safety records deserve priority.

Features

Housing

  • 58 resident community capacity 58 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Jose International (3 miles away) San Jose International (3 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The San Jose Healthcare & Wellness Center in San Jose, CA offers a wide range of amenities and care services for seniors in need of assisted living. This fully furnished community provides a comfortable and nurturing environment for residents.

The amenities offered at this center aim to enhance the quality of life for residents. A beauty salon is available on-site for personal grooming needs, while cable or satellite TV ensures entertainment options. Community-operated transportation is provided, allowing residents to easily access nearby destinations. The computer center enables residents to stay connected with loved ones and engage in online activities. The dining room offers restaurant-style dining experiences, while the kitchenette allows for personal meal preparation if desired. Outdoor spaces such as gardens provide peaceful areas for relaxation. Housekeeping services ensure that living spaces are kept clean and tidy. Wi-Fi/high-speed internet is also available throughout the community.

The care services provided cater to individual needs and promote independence. A 24-hour call system ensures that assistance is readily available whenever needed, while 24-hour supervision provides peace of mind for both residents and their families. Assistance with daily activities such as bathing, dressing, and transfers is offered by trained staff members. Medication management ensures that residents receive their medications as prescribed. Special dietary restrictions are accommodated with diabetes diets and other specific meal plans.

A variety of activities are organized to keep residents engaged and entertained. Concierge services are available to assist with any requests or inquiries. Fitness programs promote physical well-being, while planned day trips allow residents to explore new places within the surrounding areas. Resident-run activities encourage socialization among peers, fostering a sense of community spirit. Scheduled daily activities further enrich the lives of residents by providing opportunities for learning, recreation, and creativity.

In terms of convenience, various essential establishments are located near this assisted living community. There are five cafes nearby where residents can enjoy a cup of coffee or a light snack with friends or family members. Eleven parks offer opportunities for outdoor activities and relaxation. Twenty-five pharmacies ensure that medications can be easily accessed. Eight physicians are located nearby, providing medical care when needed. Twenty-two restaurants offer dining options beyond the community, allowing residents to explore various cuisines. Transportation options are also available within close proximity, making it easy for residents to get around as desired. Additionally, there is a place of worship and theater nearby for spiritual enrichment and entertainment. Four hospitals provide access to medical care in case of emergencies or ongoing healthcare needs.

The San Jose Healthcare & Wellness Center provides a comprehensive assisted living experience, offering amenities, care services, and convenient access to essential facilities in the surrounding area.

Nearby Places of Interest

Physicians

  • San Jose Medical Center (0.2 miles)
  • Regional Medical Center (2.1 miles)
  • South Bay Allergy and Asthma Group (3.5 miles)
  • Santa Clara Valley Speciality Center (3.5 miles)
  • Shen Medicine Pediatrics and Associates (4.3 miles)
  • Obstetrix Medical Group (4.6 miles)
  • Golden Hills Optometry (4.6 miles)

Pharmacies

  • Walgreens (0.3 miles)
  • Walgreens (1.4 miles)
  • Elemental Wellness (1.4 miles)
  • CVS Pharmacy (1.7 miles)
  • Walgreens (2.1 miles)
  • Caliva (2.1 miles)
  • Walgreens (2.3 miles)

Restaurants

  • Flames Eatery & Bar (0.6 miles)
  • Mosaic (0.9 miles)
  • Haberdasher (1 miles)
  • Jack's Bar & Lounge (1.1 miles)
  • BJ's Restaurant & Brewhouse (1.4 miles)
  • Duc Huong Gio CHA Sandwiches (1.6 miles)
  • Luna Mexican Restaurant (2.1 miles)

Cafes

  • Nirvana Soul (0.9 miles)
  • Roy's Station Coffee & Tea (0.9 miles)
  • Starbucks (1.8 miles)
  • Starbucks (2.5 miles)
  • Philz Coffee (4.8 miles)
  • Starbucks (5.2 miles)
  • Coffee & Water Lab (5.7 miles)

Transportation

  • San Jose Diridon Station (1.5 miles)
  • Norman Y. Mineta San Jose International Airport (SJC) (3.2 miles)
  • The Club at SJC (3.2 miles)
  • Santa Clara Caltrain Station (3.2 miles)
  • Santa Clara Transit Center (3.2 miles)
  • Terminal A (3.4 miles)
  • Milpitas BART Station (4.7 miles)

Hospitals

  • Carbon Health (1.9 miles)
  • Valley Medical Center Clinic (3 miles)
  • O'Connor Hospital (3.4 miles)
  • Valley Health Center Bascom (3.5 miles)

Places of Worship

  • Calvary United Methodist Church (2.3 miles)

Parks

  • Townsend Park (2.7 miles)
  • San Jose Municipal Rose Garden (2.7 miles)
  • AT Dog Park (3.1 miles)
  • Penitencia Creek Park (3.3 miles)
  • Reed Street Dog Park (3.9 miles)
  • Frank M Santana Park (3.9 miles)
  • Vieira Park (4 miles)

Theaters

  • Pruneyard Cinemas (4.8 miles)
  • Century 20 Great Mall and XD (5.3 miles)

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