Empress Care Center

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  • Interior

    A reception area with a desk, wooden furniture, and a clock on the wall.
  • Decor

    A cozy lobby area with two brown sofas, a round wooden table, and a framed artwork on the wall.
  • Building

    A single-story brick building with a parking lot in front, surrounded by landscaping under a clear blue sky.
  • Architecture

    A brick building with a sloped roof on a sunny day, surrounded by grass and a small garden.
  • Lighting

    An office interior with desks, chairs, computers, and wooden flooring.
  • Palm Trees

    A suburban residential building with a palm tree under a clear blue sky.

Empress Care Center

1299 South Bascom Avenue, San Jose, CA 95128

For more information about senior living options: (844) 490-3973

3.5 from 2 reviews
Skilled Nursing Facility

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    Overall Review

    Pros

    • pro The director of Empress Care Center is commended for being exceptionally friendly and approachable.
    • pro The facility offers a spacious environment, which can be beneficial for those seeking ample space.
    • pro Private rooms at Empress Care Center provide residents with enhanced privacy compared to shared rooms.
    • pro Residents who prefer a more hospital-like setting may appreciate the layout and design of the shared rooms.
    • pro The larger size of Empress Care Center allows for a potentially diverse range of amenities and services to be offered.

    Cons

    • pro The environment at Empress Care Center is very institutional, giving it an unpleasant hospital-like feel.
    • pro The shared rooms at the facility offer no privacy, as the beds are merely separated by curtains.
    • pro The typical rooms at Empress Care Center accommodate three individuals, resulting in a congested and cramped living space.
    • pro Despite having a friendly director, the overall atmosphere of the facility is off-putting and not conducive to a pleasant stay.
    • pro The high cost of $7,500 for shared rooms and $9,000 for private rooms does not justify the subpar conditions and lack of privacy provided by Empress Care Center.

    Review

    Empress Care Center, although having a friendly and accommodating director, is often criticized for its institutional atmosphere that resembles a hospital. This feature does not sit well with visitors and residents, who expect a more homely environment in a care center. The facility's size also contributes to this perception, as it may feel overwhelming to some individuals seeking personalized and intimate care.

    One significant aspect that demands attention is the room arrangement at Empress Care Center. Typically, the rooms house three occupants each, making them quite crowded. With such limited space, the privacy of residents becomes compromised. Shared rooms are akin to hospital wards, where beds are separated merely by curtains. Unfortunately, this lack of personal space poses challenges for those who value privacy or require individualized attention.

    Despite these shortcomings, it is important to note that the director of Empress Care Center is regarded as exceptionally nice and friendly. Their welcoming demeanor can bring some comfort to individuals entering the facility for the first time or seeking reassurance concerning their loved ones' well-being. However, it should be acknowledged that while a compassionate director positively impacts the overall experience at a care center, it cannot fully compensate for other deficiencies in the establishment's atmosphere and amenities.

    Another notable concern raised in the reviews pertains to the pricing structure at Empress Care Center. For typical shared rooms accommodating three individuals, prices start at $7,500 per month. Alternatively, private rooms are available for $9,000 per month. These charges may appear steep to some considering the institutional nature of the rooms and limited privacy options provided. Consequently, prospective residents and their families may find themselves deciding between affordability and comfortable living conditions when evaluating potential care centers.

    To ensure complete transparency regarding Empress Care Center's ambiance and amenities, it is crucial to highlight that several reviewers have expressed disappointment with its hospital-like environment lacking warmth and personal touches commonly associated with home-based care facilities. The absence of separate living spaces within shared rooms, replaced instead by curtains, has also been perceived as an intrusion on privacy, causing concern among residents.

    In summary, Empress Care Center is characterized by its institutional atmosphere reminiscent of a hospital rather than a personalized care facility. While the director's friendliness and openness are commendable qualities, the overall impression remains defined by the center's size and room arrangements. Three occupants sharing a room can make for a crowded experience, with privacy being compromised due to the separation of beds through curtains. Additionally, the relatively high cost of accommodation compared to the provided amenities and ambiance raises doubts about the value and comfort offered at Empress Care Center.

    Features

    Housing

    • 67 resident community capacity 67 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing Facility

    Amenities

    • Air-conditioning Air-conditioning
    • Beauty salon Beauty salon
    • Cable or satellite TV Cable or satellite TV
    • Computer center Computer center
    • Dining room Dining room
    • Fitness room Fitness room
    • Fully furnished Fully furnished
    • Gaming room Gaming room
    • Garden Garden
    • Housekeeping services Housekeeping services
    • Kitchenette Kitchenette
    • Move-in coordination Move-in coordination
    • Outdoor space Outdoor space
    • Private bathrooms Private bathrooms
    • Restaurant-style dining Restaurant-style dining
    • Small library Small library
    • Telephone Telephone
    • Wellness center Wellness center
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Transportation

    • Community operated transportation Community operated transportation
    • Transportation arrangement Transportation arrangement
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Care Services

    • 12-16 hour nursing 12-16 hour nursing
    • 24-hour call system 24-hour call system
    • 24-hour supervision 24-hour supervision
    • Activities of daily living assistance Activities of daily living assistance
    • Assistance with bathing Assistance with bathing
    • Assistance with dressing Assistance with dressing
    • Assistance with transfers Assistance with transfers
    • Diabetes diet Diabetes diet
    • Meal preparation and service Meal preparation and service
    • Medication management Medication management
    • Mental wellness program Mental wellness program
    • Special dietary restrictions Special dietary restrictions

    Dining

    • Diabetes diet Diabetes diet
    • Special dietary restrictions Special dietary restrictions

    Activities

    • Community-sponsored activities Community-sponsored activities
    • Concierge services Concierge services
    • Fitness programs Fitness programs
    • Planned day trips Planned day trips
    • Resident-run activities Resident-run activities
    • Scheduled daily activities Scheduled daily activities

    Description

    The Empress Care Center in San Jose, CA is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community is equipped with a beauty salon, allowing residents to pamper themselves and maintain their personal appearance. Residents can also enjoy their favorite shows and movies with the access to cable or satellite TV.

    Transportation is readily available as the community provides community-operated transportation for residents' convenience, ensuring they have easy access to local destinations such as shopping centers or social activities. Additionally, transportation arrangement for non-medical purposes and doctor's appointments can be arranged.

    The Empress Care Center features various facilities to cater to residents' interests and needs. A computer center is available for residents who want to stay connected with their loved ones or engage in online activities. A fitness room allows residents to stay active and improve their physical well-being. The gaming room provides opportunities for recreational activities and social interaction among residents.

    Residents can relax and enjoy the outdoors in the beautiful garden or outdoor spaces provided by the community. Housekeeping services are offered to ensure a clean and comfortable living environment for all residents. Each resident's privacy is valued, with private bathrooms available in each unit.

    Meals at Empress Care Center are served restaurant-style in an elegant dining room. Special dietary restrictions are accommodated, including diabetes diets, ensuring that all residents receive nutritious meals tailored to their specific needs.

    For intellectual stimulation, there is a small library where residents can indulge in reading books and magazines at their leisure. Telephone service is provided for easy communication with family and friends, while Wi-Fi/high-speed internet ensures residents can stay connected online.

    Care services at Empress Care Center include 24-hour call system and supervision, providing peace of mind knowing that assistance is always available if needed. Trained staff members are on hand to provide assistance with daily living activities such as bathing, dressing, transfers, and medication management. A mental wellness program is in place to support residents' emotional and psychological health.

    Residents can also enjoy a variety of activities organized by the community, such as fitness programs, planned day trips, and resident-run activities. Concierge services are available to cater to residents' specific needs and preferences.

    In terms of convenience, there are numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals located nearby for easy accessibility.

    The Empress Care Center strives to provide a comfortable and vibrant community where residents can live independently while receiving the necessary care and support they need in a welcoming environment.

    Nearby Places of Interest

    Physicians

    • Obstetrix Medical Group (0.6 miles)
    • Santa Clara Valley Speciality Center (0.9 miles)
    • Ear Associates & Rehabilitation Services (0.9 miles)
    • South Bay Allergy and Asthma Group (1 miles)
    • Shen Medicine Pediatrics and Associates (1.9 miles)
    • Allergy & Asthma Associates Of Northen California (2.5 miles)
    • Comprehensive Pain Management Center (2.7 miles)

    Pharmacies

    • CVS Pharmacy (0.7 miles)
    • Rite Aid (1 miles)
    • Walgreens (1.1 miles)
    • Walgreens (1.1 miles)
    • CVS Pharmacy (1.8 miles)
    • CVS Pharmacy (1.8 miles)
    • Walgreens (1.9 miles)

    Restaurants

    • Pacific Catch (0.9 miles)
    • Orchard City Kitchen (0.9 miles)
    • Meso Modern Mediterranean (1.5 miles)
    • Fogo De Chao (1.6 miles)
    • Yard House (1.7 miles)
    • King's Fish House (1.7 miles)
    • The Cheesecake Factory (1.8 miles)

    Hospitals

    • Valley Health Center Bascom (0.9 miles)
    • O'Connor Hospital (1.8 miles)
    • Valley Medical Center Clinic (4.5 miles)

    Theaters

    • Pruneyard Cinemas (0.9 miles)

    Cafes

    • Philz Coffee (1 miles)
    • Starbucks (1.9 miles)
    • Starbucks (2.3 miles)
    • Starbucks (2.3 miles)
    • Coffee & Water Lab (2.6 miles)
    • Starbucks (3 miles)
    • Nirvana Soul (3.2 miles)

    Parks

    • Frank M Santana Park (1.3 miles)
    • San Jose Municipal Rose Garden (2.1 miles)
    • AT Dog Park (3 miles)
    • Houge Park (3.2 miles)
    • Rubino Park (3.4 miles)
    • Maywood Park (3.6 miles)
    • Central Park (3.6 miles)

    Places of Worship

    • Calvary United Methodist Church (2.5 miles)

    Transportation

    • San Jose Diridon Station (2.6 miles)
    • Santa Clara Caltrain Station (3.6 miles)
    • Santa Clara Transit Center (3.6 miles)
    • Norman Y. Mineta San Jose International Airport (SJC) (4.6 miles)
    • The Club at SJC (4.6 miles)

    Frequently Asked Questions

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