Mission Care Center

Pros

• The nursing staff is described as very caring, loving, and professional, contributing to a positive recovery experience for residents.
• The physical and occupational therapists are praised for their encouragement and expertise in helping residents regain mobility.
• The facility is noted for being clean and comfortable, creating a pleasant environment for rehabilitation.
• Staff members go above and beyond to support both residents and their families during difficult times.
• Special dietary needs are accommodated with care, showing the kitchen staff's willingness to meet individual preferences.
• Overall experiences at the facility highlight kindness and dedication from the majority of the staff, providing reassurance to families about their loved ones' care.

Cons

• The discharge planning was poorly managed, leading to delays in receiving necessary medical equipment for the father's safety.
• The front desk staff was often unresponsive and ignored residents' needs, requiring constant follow-up from families.
• The food provided at the facility was described as horrible, prompting families to bring in their own meals for loved ones.
• There were concerns about understaffing during evening hours, causing long wait times for assistance when needed.
• The nursing director appeared disinterested in patient well-being and did not adequately address complaints or family concerns.
• Sanitation practices for mobile commodes and shower chairs were inadequate, raising hygiene concerns among residents and families.
• Some staff members felt overwhelmed by the administrative aspect of care, affecting overall service quality.

Review

The Mission Care Center has emerged as a beacon of hope for families seeking rehabilitation services for their loved ones, particularly following surgeries and medical procedures. Many families have shared heartwarming testimonials that reflect the exceptional care and support provided by a dedicated team of nurses, therapists, and staff members. One family described how their mother, who had undergone hip replacement surgery at the age of 86, thrived during her six-week stay at the center. Nurses like Nicole went above and beyond to ensure patients received not just medical assistance but also emotional encouragement—holding hands to foster a sense of comfort while encouraging nutritious eating habits. The physical and occupational therapists continuously motivated patients like their mother through rigorous rehabilitation sessions. This nurturing environment ultimately enabled her to walk independently using a walker by the fourth week, despite initial concerns about her recovery.

The dedication of staff is echoed in various reviews where individuals noted the clean and comfortable environment within the facility. For many residents and their families, cleanliness plays a significant role in alleviating anxieties associated with long-term care facilities. Visitors shared positive experiences during challenging times such as the COVID-19 pandemic, where protocols allowed for window visits while ensuring safety for residents. They appreciated that each patient could enjoy private rooms if desired and participate in activities designed to promote mental engagement as well as physical wellness. In this supportive atmosphere, families were reassured knowing that loved ones were being cared for diligently.

However, not all experiences were perfect; some reviews revealed inconsistencies in communication among staff members when it came to discharge planning or equipment needs. One family expressed frustration regarding an inadequate follow-up from discharge planners that left their father vulnerable due to delays in receiving necessary mobility devices like walkers and commodes after his hip fracture surgery. This highlighted a critical area for improvement within the facility where timely communication can prevent risks associated with falls or other health complications post-discharge.

Another aspect mentioned was food service quality, which varied from person to person. While many appreciated dietary accommodations made by kitchen staff—such as vegetarian options tailored to individual needs—others felt that meal quality could be improved significantly. Some residents opted to bring outside food due to dissatisfaction with what was served at the facility, suggesting that culinary enhancements could elevate overall resident satisfaction in addition to rehabilitation efforts.

Overall impressions underscored a clear divide between direct care staff and administrative personnel regarding attentiveness towards resident needs outside of clinical interactions. While nursing assistants were recognized for their compassion—their diligence notably exemplified by CNA workers Blanca and Nelson—several reviews pointed toward an apparent lack of responsiveness from office staff when familial concerns arose or needed immediate attention. Reports suggest that administrative issues often overshadowed the high-quality care delivered on site; thus indicating a need for accountability among management roles within Mission Care Center.

In conclusion, despite its mixed reviews concerning administrative challenges and areas needing enhancement in both communication and food service aspects, Mission Care Center remains lauded primarily for its remarkable caregiving capabilities among nursing professionals who are often considered "the best ever." Families repeatedly emphasize how grateful they are for having access to professional help combined with genuine kindness which creates not only a healing environment but also fosters trust during emotionally taxing periods of recovery from surgical procedures or extensive rehabilitation requirements.

This part of Rosemead, California, offers a convenient location with various amenities within close proximity. There are multiple dining options such as McDonald's, In-N-Out Burger, and local cafes like Bopomofo Cafe and Charlie's Coffee House. Additionally, there are several CVS Pharmacies nearby for easy access to medication and healthcare needs. The area also boasts a variety of parks including Rosemead Park and Almansor Park for leisurely outdoor activities. For spiritual fulfillment, there are places of worship like San Marino Community Church Nursery School and Saint Rita's Catholic Church within a short distance. Medical services are easily accessible with hospitals like Methodist Hospital of Southern California and Kaiser Permanente Baldwin Park Medical Center nearby. Overall, this neighborhood provides a convenient and well-rounded living environment for seniors looking to settle in the area.

Restaurants

• McDonald's (0.8 miles)
• Donut King (2.3 miles)
• McDonald's (2.4 miles)
• In-N-Out Burger (2.7 miles)
• KIYO Arcadia (2.8 miles)
• McDonald's (2.8 miles)
• In-N-Out Burger (2.9 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (3 miles)

Parks

• Rosemead Park (1.2 miles)
• Almansor Park (1.8 miles)
• Live Oak Park (2.3 miles)
• Lacy Park (2.8 miles)
• Barnes Memorial Park (3.3 miles)
• Alhambra Park (3.4 miles)
• Granada Park (3.7 miles)

Cafes

• Bopomofo Cafe (1.7 miles)
• Starbucks (2.8 miles)
• Starbucks (3.3 miles)
• Panera Bread (3.6 miles)
• Flo's Coffee Shop (4 miles)
• Panera Bread (4.1 miles)
• Charlie's Coffee House (5 miles)

Places of Worship

• San Marino Community Church Nursery School (2.4 miles)
• Arcadia Chinese Baptist Church (3.9 miles)
• Saint Rita's Catholic Church (5.6 miles)
• First Evangelical Church Arcadia (5.9 miles)

Physicians

• Doheny Eye Center (3.1 miles)
• Santa Anita Medical Plaza (3.9 miles)
• Healthcare Partners Medical Group (5 miles)

Theaters

• 0206 Amc Bar Santa Ani (3.7 miles)

Hospitals

• Methodist Hospital of Southern California (3.9 miles)
• Huntington Memorial Hospital Nicu (4.8 miles)
• Prado Center (5 miles)
• Beverly Hospital (5.3 miles)
• Kaiser Permanente Baldwin Park Medical Center (6 miles)
• Hope (7 miles)
• Usc-Norris Cancer Hospital (7.1 miles)

Transportation

• Metro - Monrovia Station (5.6 miles)