Extended Care Hospital Of Riverside
Save8171 Magnolia Avenue, Riverside, CA 92504
For more information about senior living options: (844) 490-3973
The staff treated the patient very well. The physical therapy group was awesome. Tracy, a nurse, was great. Rosalita, a CNA, provided awesome care. The activities were really great. The staff helped the patient apply for Medi-Cal. The therapy gym staff had good attitudes. Elizabeth and Vanessa were helpful with discharge.
The reviewer described the establishment as heartless and criticized the staff's treatment. Out-of-state families were warned they could not contact loved ones, were laughed at, and left on hold for long periods. A granddaughter reported that a nurse did not come for over an hour and staff laughed when she asked about her grandmother's status. Visitors experienced inconsistent sign-in procedures and felt ignored by staff. The room was dirty, with cat hair on the floor, peas and carrots, unclean bedding, and a lack of disinfection. RN staff were described as nasty toward a client. A family stated that their relative developed four-stage bed sores and malnutrition, leading to an appeal and the relative's death. There were repeated reports of discharge and transportation miscommunications, causing confusion about when a loved one would be discharged. Clothes were missing and case management was hard to reach. The facility was described as having a nasty smell.The set of accounts paints a facility that inspires both warmth and worry, sometimes within the same family story. On one hand, several reviewers praise aspects of the care experience: responsive therapy teams, engaged nurses, and meaningful activities that helped keep a loved one occupied and comfortable during a difficult time. One husband who required physical therapy and had mild dementia found the care largely positive after some initial communication hiccups. He singled out the physical therapy group as "awesome," with Tracy as one of his nurses and Rosalita as a CNA who provided standout care. Activities were described as engaging, and the staff generally treated him well, with concerns about communication being the main negative thread. When issues did arise, they were said to be acknowledged and addressed promptly, which kept the overall impression from completely tipping toward negative.
Yet across many voices, the central frustration centers on communication and accessibility. Several reviewers describe being left on hold for long periods or finding it nearly impossible to reach the facility, especially when trying to connect with social workers who might be in meetings or otherwise unavailable. One account emphasizes the distress of not being able to contact a loved one and being laughed at or dismissed when trying to verify basic information. This recurring sentiment - difficulty in getting through, being left with unanswered questions, and sporadic responsiveness - shapes a perception of the place as difficult to navigate, particularly for families who live out of state or who must rely on phone updates to monitor a relative's status.
The experiences described are not uniform, and some families recount moments of disconnect followed by reassurance. There are stories where staff members were helpful, professional, and supportive - instances where discharge assistance was handled with care, and where letters of thanks from former patients or families highlighted individuals by name, such as Elizabeth and Venessa, who were praised for their discharge help. In these cases, the care team's communication and organizational support appeared to make a meaningful difference, softening the blow of the more frustrating experiences that accompanied similar facilities.
Alongside the communication concerns, a number of specific care-related issues are described in troubling detail. One reviewer recounted a visit during which the patient's room was in disarray - cat hair, peas and carrots on the floor, an unclean area under the bed - and even after housekeeping was called, delays persisted. The incident was followed by criticisms of nursing staff behavior and concerns about infection control practices. Another post references a patient who died after neglectful conditions, including bed sores and malnutrition, prompting a call for an appeal and highlighting the severe consequences some families fear or experience. Language barriers are also mentioned as a factor that complicates obtaining clear information, with a sense that English may not be universally understood among staff, further hindering effective communication.
There are also moments of poignant gratitude that cut against the harsher critiques. A family member notes that the entire staff - from admissions to social work, CNAs, and therapy - made meaningful efforts to help their dad, including assistance with Medi-Cal applications. There are heartfelt notes of appreciation for caregivers who made a positive difference, and even a brief, warm message from a patient or family member who found discharge planning to be thoughtful and supportive. A few reviewers describe a generally positive or hopeful tone in the care received, suggesting that meaningful improvements are possible and that the facility can deliver strong, compassionate care in the right circumstances.
Interwoven with these narratives are calls for practical improvements that reflect genuine concern for resident safety and dignity. Suggestions include the need for better patient handling tools (such as a trapeze to facilitate bed manipulation), more reliable case management responsiveness, clearer discharge planning, and more consistent updates about a patient's status and expected timelines. Some families explicitly emphasize that the care environment must address not just medical needs but also basic hygiene, respect, and clear, empathetic communication - acknowledging that a facility's mission is not only to treat illnesses but also to support families who are anxious and far from home.
In summary, the reviews present a complex portrait: a facility where dedicated staff can, at times, deliver excellent therapy, attentive nursing care, and meaningful activities that lift patients' spirits; but where chronic communication gaps, inconsistent responsiveness, and serious concerns about safety and cleanliness drive strong negative feelings and distrust. The strongest call from these experiences is for improved coordination and openness - more reliable lines of communication, faster access to updates, and consistent, respectful interactions with families. For some families, the care provided was genuinely life-affirming and comforting; for others, the experience was painful, disheartening, and at times alarming. The overarching takeaway is that, while there are bright spots and caring people on the staff, there is substantial room for improvement in how information is shared, how quickly questions are answered, and how residents are safeguarded in daily operations.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Extended Care Hospital Of Riverside in Riverside, CA is an assisted living community that offers a variety of amenities and care services to its residents. The community provides a comfortable and welcoming environment for individuals who require assistance with their daily activities and are in need of specialized care.
Amenities offered at the community include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, dining room, fitness room, gaming room, garden, housekeeping services, kitchenette, move-in coordination, outdoor space, private bathrooms, restaurant-style dining, a small library, telephone access, non-medical transportation arrangement to help residents attend doctors' appointments and wellness centers. Additionally, the community provides Wi-Fi/high-speed internet for residents to stay connected with family and friends.
The care services provided at the Extended Care Hospital Of Riverside include 24-hour call system and supervision to ensure the safety and well-being of residents. Assistance with activities of daily living such as bathing and dressing is available. The staff also provides assistance with transfers for those who may have mobility challenges. There is a mental wellness program in place to support the emotional health of residents. Medication management is provided to ensure that medications are taken correctly. Special dietary restrictions and diabetes diets can be accommodated by the dining service team.
Residents can enjoy engaging in various activities offered by the community such as fitness programs and planned day trips. Resident-run activities are organized regularly to encourage social interaction among peers. Scheduled daily activities keep residents entertained throughout their stay.
The location of the community offers convenience with nearby amenities including two cafes, parks for outdoor recreation opportunities or leisurely walks; twelve pharmacies available for medication needs; twelve physician offices within reach making it easy for medical appointments; twelve restaurants nearby providing culinary options; one place of worship available for spiritual wellbeing; two theaters offering entertainment options; and five hospitals ensuring prompt medical attention if needed.
In summary, Extended Care Hospital Of Riverside in Riverside, CA provides a comprehensive and comfortable assisted living environment with a range of amenities and care services, ensuring the well-being and happiness of its residents.
Extended Care Hospital Of Riverside is located at 8171 Magnolia Avenue, Riverside, CA 92504 in Riverside County, California
Extended Care Hospital Of Riverside on seniors.fyi includes 5 photos including images showing interior, rehabilitation, stairs, exercise, exercise equipment, living room, decor, artwork, and more.
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