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3.3 from 80 reviews
5 stars
36
4 stars
9
3 stars
3
2 stars
4
1 stars
28
Overall Review of Cypress Gardens Care Center
common18 reviews mention this
Staff care is a mixed picture
Many residents and families describe attentive, caring staff.
A large share of reviews focus on staff being helpful and kind, including nurses and the people running activities, therapy, and admissions support. Several reviewers specifically thank named staff members for listening, checking in, and making communication easier. At the same time, a substantial group of reviews describes unprofessional behavior, missed needs, or staff that do not seem to respond when help is requested.
caveat7 reviews mention this
Cleanliness concerns come up
Some reviews raise ongoing cleanliness and odor issues.
Negative reviews mention dirty bathrooms, trash outdoors, dust on walls, and a dirty or rancid smell in residentsā spaces. Others describe residents being left in soiled conditions or not having basic items addressed, and at least one review links cleanliness problems to infection risk. Positive reviews exist too, including comments that rooms are well kept and the facility appears clean, so the experience appears inconsistent across visits or units.
caveat6 reviews mention this
Therapy quality is uneven
Residents describe both strong rehab help and reduced therapy time.
Several reviews praise therapy and rehabilitation, including physical therapy help and improvements during stays. Others say therapy staff or sessions diminished over time, leading to far less movement and more time spent in bed. A few reviews also mention specific clinical concerns during rehab, which colored their view of follow-through and communication around care plans.
caveat9 reviews mention this
Call lights, phones, and response timing
Multiple reviews complain about slow or missed responses.
Some reviewers report call lights not being answered in a timely way and describe residents waiting for help for long periods. Others mention lack of communication, including difficulties reaching staff by phone and uncertainty about whether someone is being helped. In contrast, a smaller set of reviews says the staff responds quickly to urgent needs and that caretakers were attentive during visits.
common6 reviews mention this
Food and dining ratings vary
Dining is reported as acceptable by some, poor by others.
A few reviews say the food is not bad or even delicious, and one mentions getting an extra meal at times during visits. Other reviews criticize the quality of food and portions, including comments about meals being missed or requests not being met. Taken together, dining experiences donāt sound consistent across reviewers.
common6 reviews mention this
Activities and daily programming
Residents and families discuss structured activities and events.
Reviews frequently mention activities programming such as bingo and day-to-day scheduled events, with some families praising the activities staff by name. A few reviewers also describe special moments like bringing a dog and community-style engagement during visits. However, there are also reviews that focus more on care breakdowns than daily activities, which suggests activities may depend on staffing and day-to-day conditions.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
120 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Ontario International (12 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Located in Riverside, California, this area boasts a variety of amenities that cater to senior living. With several hospitals and pharmacies located within close proximity, residents have easy access to medical care and prescriptions. Additionally, there are numerous physicians' offices nearby for regular check-ups and specialized care. For leisure activities, there are cafes and restaurants offering a range of dining options as well as theaters for entertainment. Places of worship provide spiritual support while parks offer opportunities for outdoor recreation and relaxation. Overall, this area provides a convenient and diverse environment for seniors looking to settle down in Riverside.
Hospitals
Windsor Cypress Gardens Healthcare (0 miles)
Parkview Community Hospital Medical Center (1 miles)
Riverside Center (3.4 miles)
Molina Medical Center (3.8 miles)
Empire Imaging (4.6 miles)
Pharmacies
Rite Aid (0.5 miles)
CVS Pharmacy (1.5 miles)
Sav-On Pharmacy (2.6 miles)
V 215 (2.8 miles)
Walgreens (2.8 miles)
Central Best Pharmacy (3.1 miles)
Walgreens (3.1 miles)
Physicians
Renaissance Radiology Medical Group (1.1 miles)
Jeffrey M Deledonne Dr DDS (2.2 miles)
Asthma & Allergy Medical Group (2.4 miles)
Li Doris MD Mission Surgical Clinic (2.8 miles)
Loma Linda University Plastic Surgery Group (2.9 miles)
University Pain Consultants (3.1 miles)
Riverside Family Physicians (3.6 miles)
Cafes
Wanda's Cafe (1.4 miles)
Starbucks (5.5 miles)
Panera Bread (6.5 miles)
Starbucks (6.9 miles)
Dutch Bros Coffee (7.6 miles)
Starbucks (8.8 miles)
Restaurants
Taqueria 2 Potrillos (1.8 miles)
Yard House (1.9 miles)
TGI Friday's (2.1 miles)
The Cheesecake Factory (2.2 miles)
McDonald's (2.2 miles)
Brandon's Diner (2.3 miles)
In-N-Out Burger (2.5 miles)
Theaters
AMC Tyler Galleria 16, NEW RESERVED SEATING: Save your favorite seat in advance (1.9 miles)
Cypress Gardens Care Center on seniors.fyi includes 11 photos including images showing interior, building, lighting, landscaping, healthcare, outdoor, architecture, grass, and more.
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