Riviera Healthcare Center

Pros

• The facility provides a crucial service by caring for older patients who need assistance.
• The center has the capacity to accommodate a large number of residents, which highlights its availability for those in need.
• There is an opportunity for improvement in staff responsiveness, indicating that change can lead to better patient care.
• The diverse community of patients can offer companionship and social interaction among residents.
• The staff's camaraderie may contribute to a supportive work environment, which could enhance teamwork over time.

Cons

• The place has a bad smell that is unpleasant for patients and visitors alike.
• Nurses fail to attend to patients when they are in need of assistance.
• The facility does not prioritize the peace and quiet of its residents, especially older patients.
• Patients are crammed into rooms with inadequate space between them.
• There are instances where patients have called for help and waited over 20 minutes without a response.
• Staff members seem more focused on gossip than on providing care to the patients.
• Keeping a loved one at this facility would be undesirable and concerning.

Review

In recent evaluations of a local care center, significant concerns have been raised regarding the quality of service provided to the elderly residents. Many reviewers have expressed dissatisfaction with the overall environment of the facility, characterizing it as unpleasant and unwelcoming. A recurring issue appears to be the odor in the facility, which adds to a generally negative impression of care quality. For families seeking a safe and nurturing environment for their older loved ones, such factors can be particularly distressing.

The complaints extend beyond just environmental issues; they also touch upon the attentiveness and professionalism of the nursing staff. Multiple reports indicate that nurses are often unresponsive to patients’ needs. Instances were noted where patients called out for assistance and received no help for over twenty minutes—a significant delay that could severely impact those who require immediate support due to health conditions or mobility issues. This lack of timely attention not only compromises patient safety but also diminishes residents' dignity and comfort during their time at the center.

Another alarming aspect mentioned heavily in reviews is the physical arrangements within patient rooms. Many residents are reportedly housed three to a room, with barely two feet separating each bed. Such close quarters can lead to an uncomfortable living situation and may contribute to feelings of unrest among patients, particularly for those who value privacy and peace—essential elements in promoting mental well-being in senior care settings. The cramped conditions create an atmosphere that is anything but restful, raising valid concerns about whether adequate thought has been put into creating supportive living spaces for vulnerable seniors.

Moreover, it has been observed that staff members appear distracted by personal matters rather than focusing on patient care. The extent of gossip among caregivers seems to overshadow their primary responsibilities, leaving patients feeling neglected in times when they need support most desperately. This culture—where workplace chatter takes precedence over compassionate caregiving—can erode trust between staff and residents. Families expect that when they entrust their loved ones to a care facility, they will receive attentive and dedicated support; unfortunately, this expectation has not been met according to numerous accounts.

For many individuals considering this center as a place for their aging relatives, these reported conditions are disheartening. Family members often grapple with feelings of guilt and concern when placing loved ones into institutional care; thus, knowing that fundamental needs such as cleanliness, responsiveness, and respect for personal space are inadequately addressed exacerbates these emotions dramatically. It establishes an unsettling sense that residents may not be receiving proper care or attention essential for maintaining both physical health and emotional well-being.

In conclusion, potential patrons should carefully weigh these serious concerns before making decisions regarding elder care placement at this facility. The combination of poor hygiene standards, delayed medical attention from staff members, overcrowded living situations without regard for privacy or peace makes it difficult to recommend this center as a suitable environment for older adults needing assistance during their twilight years. Ultimately, every family deserves reassurance that their loved ones are cared for properly; sadly though this particular establishment falls short on numerous fronts as highlighted by numerous dissatisfied reviewers.

Pico Rivera, California, offers a convenient and vibrant community for senior living. With multiple parks such as Rivera Park and George E. Elder Memorial Park nearby, residents can enjoy the beauty of nature and stay active through walking or outdoor activities. The area also boasts several hospitals including PIH Health Hospital and Beverly Hospital for easy access to medical care. There are various pharmacies like CVS Pharmacy and Walgreens in close proximity for medication needs. In terms of entertainment, seniors can visit theaters like AMC Norwalk 2 or Harkins Theatres Cerritos 16 for a fun movie night out. Additionally, there is a variety of dining options ranging from fast food chains like McDonald's to upscale restaurants like Girl & The Goat LA and Bavel. For coffee lovers, Starbucks and Verve Coffee Roasters are available for a cozy caffeine fix. Transportation options include the Metro La Mirada & Alondra Bus Stop and Union Station for easy connections throughout the city. Overall, this part of Pico Rivera provides a well-rounded community with amenities tailored to senior living needs.

Parks

• Rivera Park (1.1 miles)
• Temple Park (3.1 miles)
• George E. Elder Memorial Park (5.2 miles)
• Michigan Park (5.3 miles)
• Barnes Memorial Park (6.3 miles)
• Granada Park (7.3 miles)
• Almansor Park (8.3 miles)

Hospitals

• Del Rio Convalescent Center (1.1 miles)
• PIH Health Hospital (2.4 miles)
• Beverly Hospital (3.4 miles)
• Kaiser Permanente Hospital (3.4 miles)
• Rancho Los Amigos National Rehabilitation Center (3.6 miles)
• Department of State Hospitals (4.1 miles)
• Prado Center (5.2 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.6 miles)
• Rite Aid (4.6 miles)
• Rite Aid (5.2 miles)

Theaters

• AMC Norwalk 2 (4.5 miles)
• Harkins Theatres Cerritos 16 (7.4 miles)
• Alamo Drafthouse Downtown (10 miles)
• Regal LA Live & 4DX (10.3 miles)

Restaurants

• McDonald's (6 miles)
• Subway (7.3 miles)
• Chick-Fil-A (7.4 miles)
• McDonald's (7.7 miles)
• McDonald's (8 miles)
• Girl & The Goat LA (8.5 miles)
• Bavel (8.5 miles)

Physicians

• Paramount Physicians (6.3 miles)

Cafes

• Starbucks (7.4 miles)
• Bopomofo Cafe (7.7 miles)
• Starbucks (8.2 miles)
• Verve Coffee Roasters (8.5 miles)
• Panera Bread (8.5 miles)
• Starbucks (8.7 miles)
• Bopomofo Cafe (9.3 miles)

Transportation

• Metro La Mirada & Alondra Bus Stop (8.7 miles)
• Union Station (9.3 miles)
• Long Beach Airport (LGB) (10.4 miles)

Places of Worship

• San Marino Community Church Nursery School (10.3 miles)