Riviera Healthcare Center

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Riviera Healthcare Center in Pico Rivera, CA

8203 Telegraph Road, Pico Rivera, CA 90660

For more information about senior living options: (844) 490-3973

3.5 from 42 reviews
5 stars
24
4 stars
2
3 stars
2
2 stars
1
1 stars
13

Skilled Nursing Facility

Overall Review of Riviera Healthcare Center

Pros

  • pro The Riviera Healthcare Center staff provide attentive, compassionate care for patients recovering from surgery.
  • pro The facility is clean, well-maintained, and staffed by friendly, professional personnel.
  • pro Families receive ongoing communication after discharge and assistance in finding the best solutions.
  • pro The social workers, including Stephanie, are kind, attentive, and helpful.
  • pro Front desk staff, such as Gaby, are very helpful and courteous.
  • pro Rehabilitation services, including physical and speech therapy, are effective and well-regarded.
  • pro Many reviewers feel Riviera is a trusted, high-quality choice among care facilities.

Cons

  • pro The staff were rude.
  • pro The facility looked and felt like death.
  • pro Only a few staff actually care; the rest do not.
  • pro The facility is not safe; there have been negligent practices and a death.
  • pro There is no communication with family members and they give wrong medical information.
  • pro The administrator appears to care more about money than patient care.
  • pro There is racial discrimination against Black patients.
  • pro The bed setup is unsafe (beds are crowded and lifters are improperly arranged), not safe for patients.
  • pro The nurses do not attend to patients when needed.
  • pro The facility is crowded, not quiet, and has old, broken furniture.
  • pro The place smells bad.
  • pro It is not recommended for a loved one.

Review

This community is best suited for seniors who are recovering from surgery or stroke and require hands-on rehabilitation, with a strong emphasis on physical and speech therapy and proactive social-work support. Families that value clear communication, discharge planning, and ongoing coordination of care after leaving the facility will find Riviera's team responsive and engaged. The standout elements - Marvin the physiotherapist, Stephanie the social worker, and attentive staff who can connect with families - make it a compelling option for subacute recovery when these services are the priority.

Those weighing Riviera should also consider alternatives if the wish list includes a consistently quiet, modern, and uniformly respectful environment. Several reviews flag issues that would steer families to other options: some staff are described as rude or slow to respond, the facility can feel crowded and dated, and there are persistent concerns about communication and management. For families that must know exactly who is supervising care at every shift, or who require a consistently calm, private, and well-maintained setting, a competing center may better meet expectations.

The strong points at Riviera - particularly the rehab program and follow-through - often compensate for the downsides. Patients report effective rehab experiences, with therapists delivering practical therapy and helping to restart daily routines after surgery or illness. The social-work team is repeatedly praised for coordinating plans, supporting families, and staying engaged after discharge. Cleanliness, a sense of security, and a generally professional atmosphere in many visits contribute to a credible recovery environment, and positive notes about therapy, nursing care, and overall effort from staff are not rare. The facility's emphasis on speech therapy and cognitive support also stands out for residents with aphasia or communication needs, underscoring what the center does well.

Yet the downsides are real and recurring in the feedback: a number of reviews describe rude or disengaged front-line staff, long waits for assistance, and room and facility conditions that feel cramped or dated. Reports of crowded rooms, insufficient rest or quiet, and instances of miscommunication or conflicting information about a resident's care raise legitimate red flags. Some families recount hard experiences with admission, bed placement, or safety-related concerns, while others question the consistency of the leadership and how concerns are resolved. These patterns matter because they affect the daily peace of mind that families seek when choosing a place for a loved one's ongoing care.

To navigate decisions effectively, prospective families should verify several practical details before committing. Request a meet-and-greet with the director of nursing and the social worker to review a concrete care plan, including therapy schedules and discharge goals. Ask about current staffing levels across shifts, response times, and how often a resident's needs are reassessed. Inspect rooms for privacy, noise levels, and the state of furniture or equipment such as beds and rails. Request to observe a therapy session and speak with multiple families about their experiences, not just the glowing testimonials. Clarify how family updates are communicated and how concerns are escalated if problems arise.

Ultimately Riviera Healthcare Center serves a definite niche: recovery-focused care with active rehab, robust social-work involvement, and a responsive team for families who stay engaged. It is a sensible pick for those who prize tangible therapy progress and post-discharge planning, and who can tolerate and address occasional service variability, crowding, or dated surroundings. For families where a consistently serene, impeccably maintained environment, uniformly courteous staff, and flawless day-to-day operations are non-negotiable, exploring other options is prudent. In the right match, Riviera can deliver meaningful recovery and strong caregiver collaboration; in the wrong match, the same gaps that appear in reviews can overwhelm the positives.

Features

Housing

  • 154 resident community capacity 154 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Long Beach (Daugherty) (11 miles away) Long Beach (Daugherty) (11 miles away)
  • Los Angeles International (17 miles away) Los Angeles International (17 miles away)
  • Burbank-Glendale-Pasadena (21 miles away) Burbank-Glendale-Pasadena (21 miles away)
  • John Wayne Orange Co (25 miles away) John Wayne Orange Co (25 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Riviera Healthcare Center in Pico Rivera, CA is a vibrant and comfortable assisted living community that offers a wide range of amenities to enhance the residents' quality of life. The facility features a beauty salon, allowing residents to look and feel their best without having to leave the premises. There is also cable or satellite TV available for entertainment purposes.

The community operated transportation service ensures that residents can easily access local attractions and amenities. For those who enjoy staying connected with friends and family online or need to use computers, there is a computer center with Wi-Fi/high-speed internet available.

Residents can enjoy delicious meals in the dining room, which offers restaurant-style dining. Special dietary restrictions are accommodated to ensure everyone's needs are met. Housekeeping services are provided to maintain cleanliness and tidiness throughout the facility.

To promote physical wellness, there is a fitness room and outdoor space available for exercise and recreation activities. For leisurely pursuits, there is a gaming room with various games as well as a small library for reading enthusiasts.

A 24-hour call system ensures that assistance is readily available whenever needed, providing peace of mind for both residents and their families. Assistance with daily living activities such as bathing, dressing, and transfers is provided by dedicated staff members. Medication management and diabetes diets are also offered.

The community organizes various activities to keep residents engaged and entertained. With concierge services available, residents can easily plan day trips or participate in resident-run activities within the community. Scheduled daily activities cater to different interests and preferences.

Conveniently located near 2 parks, 6 pharmacies, 1 theater, and 6 hospitals, Riviera Healthcare Center offers easy access to external services and recreational opportunities in the surrounding area.

Overall, Riviera Healthcare Center provides a supportive and welcoming environment where seniors can receive personalized care while enjoying a variety of amenities designed to enhance their overall well-being.

Nearby Places of Interest

Pico Rivera, California, offers a convenient and vibrant community for senior living. With multiple parks such as Rivera Park and George E. Elder Memorial Park nearby, residents can enjoy the beauty of nature and stay active through walking or outdoor activities. The area also boasts several hospitals including PIH Health Hospital and Beverly Hospital for easy access to medical care. There are various pharmacies like CVS Pharmacy and Walgreens in close proximity for medication needs. In terms of entertainment, seniors can visit theaters like AMC Norwalk 2 or Harkins Theatres Cerritos 16 for a fun movie night out. Additionally, there is a variety of dining options ranging from fast food chains like McDonald's to upscale restaurants like Girl & The Goat LA and Bavel. For coffee lovers, Starbucks and Verve Coffee Roasters are available for a cozy caffeine fix. Transportation options include the Metro La Mirada & Alondra Bus Stop and Union Station for easy connections throughout the city. Overall, this part of Pico Rivera provides a well-rounded community with amenities tailored to senior living needs.

Parks

  • Rivera Park (1.1 miles)
  • Temple Park (3.1 miles)
  • George E. Elder Memorial Park (5.2 miles)
  • Michigan Park (5.3 miles)
  • Barnes Memorial Park (6.3 miles)
  • Granada Park (7.3 miles)
  • Almansor Park (8.3 miles)

Hospitals

  • Del Rio Convalescent Center (1.1 miles)
  • PIH Health Hospital (2.4 miles)
  • Beverly Hospital (3.4 miles)
  • Kaiser Permanente Hospital (3.4 miles)
  • Rancho Los Amigos National Rehabilitation Center (3.6 miles)
  • Department of State Hospitals (4.1 miles)
  • Prado Center (5.2 miles)

Pharmacies

  • CVS Pharmacy (1.2 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.7 miles)
  • Walgreens (3.1 miles)
  • CVS Pharmacy (3.6 miles)
  • Rite Aid (4.6 miles)
  • Rite Aid (5.2 miles)

Theaters

  • AMC Norwalk 2 (4.5 miles)
  • Harkins Theatres Cerritos 16 (7.4 miles)
  • Alamo Drafthouse Downtown (10 miles)
  • Regal LA Live & 4DX (10.3 miles)

Restaurants

  • McDonald's (6 miles)
  • Subway (7.3 miles)
  • Chick-Fil-A (7.4 miles)
  • McDonald's (7.7 miles)
  • McDonald's (8 miles)
  • Girl & The Goat LA (8.5 miles)
  • Bavel (8.5 miles)

Physicians

  • Paramount Physicians (6.3 miles)

Cafes

  • Starbucks (7.4 miles)
  • Bopomofo Cafe (7.7 miles)
  • Starbucks (8.2 miles)
  • Verve Coffee Roasters (8.5 miles)
  • Panera Bread (8.5 miles)
  • Starbucks (8.7 miles)
  • Bopomofo Cafe (9.3 miles)

Transportation

  • Metro La Mirada & Alondra Bus Stop (8.7 miles)
  • Union Station (9.3 miles)
  • Long Beach Airport (LGB) (10.4 miles)

Places of Worship

  • San Marino Community Church Nursery School (10.3 miles)

Frequently Asked Questions

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