Beverly Health & Rehab in Laguna Hills, CA

Pros

• The facility is described as a great place to rehab, with friendly staff and good food.
• The nurses are caring and compassionate toward patients.
• The physical therapy and occupational therapy services are wonderful.
• Robyn Caleb is described as respectful, kind, and caring.
• Maggie Monive takes wonderful care of patients and has a positive, kind-hearted attitude.
• Karla in Social Services is exceptional, listening well and treating families like their own.
• The front desk staff are kind, efficient, and communicative.
• They would recommend Laguna Hills Rehab for short-term rehabilitation.

Cons

• They describe the staff as overworked and lacking supplies when needed.
• They characterize the facility as filthy and unsanitary, with cockroaches and dirty bathrooms.
• They report that call lights are often ignored and residents wait hours for assistance.
• They say management is horrific and prioritizes profit over patient care.
• They note rude, uncaring nurses who mishandle medications and fail to respect patients' dignity.
• They observe meals that are cold or late and a frequent shortage of basic supplies like blankets and changing pads.
• They describe being understaffed and poorly managed, with dirty rooms and disorganized discharge processes.
• They express safety concerns about infection control, including nurses handling medications with bare hands.

Review

Beverly Health & Rehab in Laguna Hills is best suited for families pursuing a time-limited, therapy-driven recovery after surgery or acute illness, where an active, involved care plan can be coordinated with the staff. When leadership and frontline teams function cohesively, residents report solid rehabilitation momentum, attentive therapists, and meals that meet expectations. The facility can deliver respectable short-term outcomes and relief for families who want to see incremental improvements, provided there is consistent therapy engagement and clear discharge planning.

Those weighing this community should explicitly consider alternatives if long-term stability and round-the-clock medical oversight are non-negotiable. For residents who require steady RN coverage, rigorous infection control, or uniformly reliable call-light response and bedside attention - especially at night or on weekends - other facilities with stronger staffing models may be a safer fit. Families should also evaluate whether a more modern or freshly renovated environment matters, as some reviews describe this campus as older and in need of ongoing capital improvements.

On the positive side, the strongest pro threads through the therapy care: occupational and physical therapy are frequently praised, with several residents and families noting meaningful rehab progress and therapists who listen and push appropriately. Several CNAs and nurses stand out for compassion, reliability, and hands-on help, and there are comments highlighting a capable social services team that supports discharge planning and family communication. When the administration aligns with these teams - especially under leadership that has earned praise from clinicians and families - the facility can feel, at least for a while, like a supportive, patient-centered rehab hub.

Yet the cons are persistent and, in many cases, decisive. Understaffing and overwork create delays in routine needs, with long wait times for call bells, medication administration, and basic assistance. Sanitation concerns, inconsistent adherence to protocols, and reports of uneven cleanliness contribute to underlying safety anxieties for many families. Communication gaps - late updates, missed messages, and perceived difficulty reaching administrators or supervisors - adsorb a heavy toll on family members who are trying to coordinate care and discharge plans. These factors collectively undermine the reliability of care, particularly for residents who require steady supervision or cannot advocate effectively for themselves.

In practical terms, these dynamics translate into a straightforward decision framework. For families prioritizing active short-term rehab, Laguna Hills Rehab can be a solid choice when the current shift staffing includes compassionate, capable therapists and frontline caregivers. Prospective residents should verify the present leadership structure, ask about therapy schedules and daily routines, and request candid information about RN coverage and night staffing. A pre-admission tour should include a frank assessment of cleanliness, equipment condition, and the responsiveness of the call system. If possible, speak with current residents or families about recent experiences across day and night shifts to gauge consistency.

The bottom line: Laguna Hills Rehab is worth considering for short-term rehabilitation when there is strong therapy momentum and a cohesive care team, and when family members can stay actively involved to ensure timely communication and discharge planning. However, it is not the best fit for those needing unwavering, high-level medical oversight or a uniformly pristine environment. If long-term residence, chronic medical complexity, or consistently prompt, nurse-led care is essential, alternatives that emphasize staffing stability and stringent quality controls should be pursued. A careful, in-person assessment combined with direct conversations about current leadership, staffing patterns, and daily schedules will determine whether this community truly meets the care goals for a loved one.

Restaurants

• 19 Restaurant And Lounge (1 miles)
• Farmer Boys (1 miles)
• The Village Hookah Lounge (1 miles)
• Raising Cane's Chicken Fingers (1.1 miles)
• Chick-Fil-A (1.1 miles)
• In-N-Out Burger (1.1 miles)
• Habana (2.1 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.2 miles)
• Rite Aid (1.3 miles)
• Rite Aid (2 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (3.6 miles)

Places of Worship

• Harvest Community Church of Irvine (1.1 miles)
• Corpus Christi Catholic Church (4.1 miles)
• Saddleback Church (5 miles)
• Islamic Center of Irvine (5.5 miles)

Physicians

• Saddleback Medical Group (1.2 miles)
• South County Orthopedic Specialists (1.2 miles)
• Kaiser Permanente Orthopedics (3.8 miles)
• Mission Pain & Spine (4.6 miles)
• Advanced Eye Medical Group (5.4 miles)
• Leon Joseph Baginski (5.4 miles)
• Coastal Kids (5.5 miles)

Hospitals

• South Coast Medical Center For New Medecine (1.8 miles)
• Palm Terrace (2.4 miles)
• Kaiser Permanente Hospital (3.8 miles)
• Head & Neck Associates Of Oc (5.4 miles)
• CHOC Children's at Mission Hospital (5.5 miles)

Transportation

• Amtrak and Metrolink Irvine Station (2.2 miles)

Theaters

• Regal Irvine Spectrum Screenx, 4Dx, Imax, RPX & Vip (2.3 miles)
• Regal Edwards Aliso Viejo & IMAX (3.4 miles)
• Regal Foothill Towne Center (4.6 miles)

Cafes

• The Alley (2.3 miles)
• Kona Loa Coffe (2.5 miles)
• Starbucks (2.5 miles)
• Yifang Fruit Tea (5.2 miles)
• Starbucks (6 miles)
• Orobae (6.6 miles)

Parks

• Sheep Hills Park (2.5 miles)
• Giardino Altura (2.6 miles)
• Orange County Great Park (3.5 miles)
• Cadence Park (3.9 miles)
• Vintage Park (4.1 miles)
• The Pools Park (4.2 miles)
• Valley Oak Park (4.2 miles)