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3.1 from 118 reviews
5 stars
49
4 stars
8
3 stars
8
2 stars
9
1 stars
44
Overall Review of Beverly Health & Rehab
common44 reviews mention this
Staff attention is a split
Residents describe attentive caregiving, but others report delays and neglect.
Many reviews are genuinely positive about bedside support, describing nurses and CNAs as compassionate, patient, and responsive with comfort, dignity, and help when it counts. Several families also call out specific caregivers and thank the team for communication and taking time to answer questions. Other residents and family members paint the opposite picture, with call lights going unanswered, help to the bathroom taking hours, and staff reportedly laughing or treating families dismissively. Together, the reviews suggest the experience can be highly dependent on who is on shift and how quickly help is reached.
common26 reviews mention this
Cleanliness raises strong reactions
Cleaning and facility condition are described both as spotless and as dangerously filthy.
Some reviewers praise the facility as clean, well-maintained, and even “spotless,” and they mention cleanliness as part of why they felt comfortable. Others describe serious cleanliness problems, including dirty bathrooms, unsanitary conditions, broken equipment, and pest issues. A few reviews also connect cleanliness concerns with missed or improper basic care. Because accounts vary so widely, cleanliness appears to be inconsistent across stays and/or areas of the building.
caveat37 reviews mention this
Staffing and call response are key
A recurring concern is inadequate staffing and slow responses to requests.
A large share of negative feedback focuses on staffing constraints, describing overworked teams and long waits for help. Multiple reviews mention call lights not being answered promptly, delayed medication, and difficulty getting assistance with toileting or mobility. Some reviewers also describe problems tied to management or supplies, including nurses waiting to “let the nurse know” and then extended delays. Even some more moderate reviews still mention gaps at nights and on weekends, reinforcing that responsiveness is a frequent point of friction.
common24 reviews mention this
Therapy quality can be reassuring
Therapy is praised for helping residents regain strength and mobility.
Several reviews credit rehabilitation staff—especially physical and occupational therapy—with making meaningful progress, tailoring therapy, and encouraging recovery. Some families describe therapy as going above and beyond, and they tie the rehab experience to being discharged home. At the same time, other reviews say therapy was delayed or limited in practice, with patients left in bed most of the day or therapy that felt less intense than expected. Overall, reviews suggest rehab outcomes may depend on scheduling, staffing, and how quickly therapy begins.
common2 reviews mention this
Nearby medical options are close by
The area includes nearby physicians and hospitals.
Even when reviews don’t specifically discuss access to appointments, the surrounding area includes multiple medical offices and hospitals within the nearby radius. That can be reassuring for families who want straightforward access to care nearby during a stay. Nearby options include physician groups and a larger medical center farther out in the same set.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Skilled Nursing Facility
Transportation
John Wayne Orange Co (9 miles away)
Nearby Places of Interest
Restaurants
19 Restaurant And Lounge (1 miles)
Farmer Boys (1 miles)
The Village Hookah Lounge (1 miles)
Raising Cane's Chicken Fingers (1.1 miles)
Chick-Fil-A (1.1 miles)
In-N-Out Burger (1.1 miles)
Habana (2.1 miles)
Pharmacies
CVS Pharmacy (1.1 miles)
CVS Pharmacy (1.2 miles)
Rite Aid (1.3 miles)
Rite Aid (2 miles)
CVS Pharmacy (2.4 miles)
Walgreens (3.4 miles)
CVS Pharmacy (3.6 miles)
Places of Worship
Harvest Community Church of Irvine (1.1 miles)
Corpus Christi Catholic Church (4.1 miles)
Saddleback Church (5 miles)
Islamic Center of Irvine (5.5 miles)
Physicians
Saddleback Medical Group (1.2 miles)
South County Orthopedic Specialists (1.2 miles)
Kaiser Permanente Orthopedics (3.8 miles)
Mission Pain & Spine (4.6 miles)
Advanced Eye Medical Group (5.4 miles)
Leon Joseph Baginski (5.4 miles)
Coastal Kids (5.5 miles)
Hospitals
South Coast Medical Center For New Medecine (1.8 miles)
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Skilled Nursing Facility
John Wayne Orange Co (9 miles away)
Exceptional, compassionate care with clear, ongoing communication.
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