Healdsburg District Hospital

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Healdsburg District Hospital

1375 University Avenue, Healdsburg, CA 95448

For more information about senior living options: (844) 490-3973

3.6 from 43 reviews
5 stars
21
4 stars
4
3 stars
6
2 stars
4
1 stars
8

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    Overall Review of Healdsburg District Hospital

    Pros

    • pro The staff at Healdsburg Hospital are dedicated and kind to their patients, providing exceptional treatment.
    • pro Dr. Nathan Teismann, MD, was extremely efficient and professional, with a kind bedside manner.
    • pro Nurse Patrick was wonderful, treating the patient with kindness, consideration, and respect during a painful procedure.
    • pro The ER staff is great, and the overall care is highly appreciated.
    • pro The hospital is wonderful, with caring, experienced, kind, and funny staff.
    • pro Lily, the manager, and her team provide amazing, hospitable care and go above and beyond.
    • pro Dr. Sawyer and the ER staff are commended for phenomenal care.
    • pro The phlebotomist and radiologist were kind and caring during the CT and blood draws.

    Cons

    • pro Dr. Lazzareschi showed a noticeable lack of empathy during a traumatic event.
    • pro The RN, David, allegedly lied about not seeing prior orders.
    • pro Dr. Lazzareschi implied that people with the patient's disorder are not welcome at the facility.
    • pro A urinalysis was left without a time label or patient name, described as malpractice and dangerous.
    • pro The patient felt unsafe, slandered, embarrassed, and fearful due to the care team.
    • pro The ER receptionist refused to let the patient lie down in extreme pain, suggesting a bench outside in 90-degree heat; security intervened but the initial response was poor.
    • pro The psychiatry unit was dropped without warning, leaving patients without medication refills - described as unethical and negligent.
    • pro Front desk staff were rude and unprofessional; scheduling a required appointment was a nightmare, and overall customer service was criticized.

    Review

    The collection of experiences shared paints a complicated picture of care in a Healdsburg-area hospital system, where moments of deeply compassionate, skilled care sit alongside frustrating, even alarming interactions that left patients feeling unheard, rushed, or mistreated. On one end of the spectrum, there are accounts of staff who took the time to diagnose, reassure, and comfort, earning trust through steady, empathetic bedside manner. On the other end, there are stories of miscommunication, perceived prejudice, and administrative gaps that turned urgent pain and fear into a traumatic, disorienting ordeal. Taken together, the narratives reveal a pattern of inconsistency that can shape a patient's sense of safety and healing in profound ways.

    A core thread of the negative experiences centers on a physician named Dr. Lazzareschi, whom the writer characterizes as profoundly lacking in empathy during a traumatic episode. The account alleges that the doctor's response felt dismissive at a moment when the patient needed understanding and support, contributing to the impression of a system that does not consistently recognize the humanity of people in crisis. The distress is compounded by a sense of being under-medicated and by what is described as a failure to access or see prior orders. An RN named David is singled out for contributing to the frustration by suggesting that previous orders were not visible, an accusation that the patient interprets as dishonest. Against this backdrop, the patient contrasts the experience with another clinician, Dr. Nathan Tiesmann, who is praised as "amazing," clearly attentive, and described as younger and sharper - an embodiment of the contrast that can exist within the same institution.

    Compounding these concerns are reflections on policies and practices that feel misaligned with patient needs. The writer mentions a directive or policy related to medication supply, with a reference to DHCS advising "supply 3 days of medication," and uses this to illustrate a broader sense that administrative structures sometimes clash with the urgent realities of a patient's health crisis. The narrative also includes a painful reminder of personal history - fleeing violence in Mexico, sustaining bullet wounds, and witnessing family trauma - which magnifies the impact of perceived indifference or judgment from medical professionals. The writer worries about the potential stigma attached to certain disorders, recalling a comment attributed to Dr. Lazzareschi about people with their condition "not welcome," and they describe the fear that such attitudes could deter others from seeking care. Time-stamping and labeling concerns during urine analysis are cited as further indicators of care gaps, described as malpractice and dangerous in the context of urgent treatment.

    Yet the account does not end in despair. A parallel thread of appreciation runs through numerous passages, highlighting moments when care felt swift, precise, and deeply humane. Dr. Nathan Teismann (also spelled Teismann in some passages) is singled out for his efficiency and professionalism in diagnosing and planning treatment, marked by a calm, thorough approach that left the writer feeling fortunate to be under his care. A nurse named Patrick is described as treating the patient with "kindness, consideration, and respect" during a painful procedure, with gratitude extended to the phlebotomist and radiologist involved in the CT scan for their compassion as well. The patient emphasizes that several members of the ER team made a painful experience more bearable, underscoring the impact of small acts of care - genuine alternatives to sterner, procedural modes of care.

    Beyond individual clinicians, the hospital's leadership and support staff are highlighted in deeply positive terms. Lily, a manager, and Carolyn, a case manager, are repeatedly praised for their ability to make complex processes feel navigable and humane, especially in family contexts where loved ones are navigating health declines and discharge planning. Several stories recount how Lily and her team went "above and beyond," offering practical help, clear communication, and warmth that felt almost restorative. The praise even extends to the broader care team - nurses, aides, and therapists - who are described as "experienced, kind and funny," capable of easing fear and pain through both competence and humor. One account speaks of a grandmother and an uncle receiving exemplary care, with specific appreciation for Lily's guidance and the nurse's attentive support.

    Nevertheless, the overall landscape also contains sharp criticisms of specific encounters and structural shortcomings that can undermine trust. Some reviewers describe encounters with front-desk staff as abrupt or unhelpful, recounting moments when basic administrative tasks became points of friction - like being refused permission to lie down in the waiting area during extreme pain or dealing with wait times and unclear instructions that left patients feeling neglected. There are mentions of negative experiences with psychiatry services, including claims that psychiatric patients were dropped without warning and medication refills were left unresolved due to a lack of communication with insurance or patients themselves. An MRI visit is characterized by procedural missteps and discomfort - veins that are difficult to access, bruising, and a sense that the medical team did not consistently listen to patient-reported concerns or follow best practices (such as using ultrasound guidance and gloves). These episodes contribute to a pervasive sense that some staff are empathetic and capable while others are not aligned with the same standard of patient-centered care.

    The juxtaposition of enduring praise and pointed criticism creates a portrait of a hospital environment that is capable of exceptional care in the hands of certain clinicians and support staff, yet hampered by inconsistent experiences that can leave patients feeling vulnerable, mislabeled, or dismissed. The author's gratitude toward certain physicians and nurses stands in stark contrast to the frustration directed at others, as well as to administrative friction that colors the patient's perception of safety and trust. The recurring names - Lily, Carolyn, Patrick, Dr. Teismann, and Dr. Teismann's colleagues - emerge as anchors of reliability and humanity in a system that, for some, fails to consistently meet those same standards.

    In the end, the narratives reveal a hospital ecosystem with both bright seams of compassionate, patient-centered care and deep seams of systemic strain that can produce confusion, fear, and hurt. The experiences recount acts of genuine care that brighten a healing journey, alongside warnings about feeling judged, rushed, or unsupported at critical moments. They remind readers that medical care is not monolithic: it is shaped by individuals with varying training, temperaments, and approaches, within a broader system that can either sustain or erode a patient's sense of safety. For those seeking care in similar settings, these stories offer a nuanced reminder to advocate for one's needs, seek out trusted clinicians, and take comfort where you can find it - in both skilled hands and compassionate hearts.

    Features

    Housing

    • 17 resident community capacity 17 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The assisted living community at Healdsburg District Hospital in Healdsburg, CA offers residents a comfortable and convenient living environment. The fully furnished apartments provide a home-like feel with all the necessary amenities such as dining room, outdoor space, telephone, and Wi-Fi/high-speed internet.

    Residents also benefit from housekeeping services and move-in coordination to make the transition into their new home as smooth as possible. The community is surrounded by a beautiful garden, allowing residents to enjoy nature and spend time outdoors.

    The care services offered at the community include assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided along with special dietary restrictions for those with specific health needs such as diabetes.

    Dining options are catered to individual dietary requirements, ensuring that residents receive delicious and nutritious meals prepared and served on-site. Scheduled daily activities are offered to keep residents engaged and entertained.

    Healdsburg District Hospital is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This allows residents to easily access necessary services and enjoy recreational activities within close proximity to the community.

    Overall, the assisted living community at Healdsburg District Hospital provides a supportive and comfortable environment for seniors where they can receive personalized care while enjoying a range of amenities and nearby conveniences.

    Nearby Places of Interest

    Hospitals

    • Healdsburg District Hospital (0 miles)
    • Healthcare Foundation (0.5 miles)
    • Sutter Santa Rosa Regional Hospital (11 miles)

    Physicians

    • Alliance Medical Center (0 miles)
    • Andolsen, Richard Dr - Andolsen, Richard J, Office (0.1 miles)
    • Dr Marsden Pediatrics (0.1 miles)
    • Veletto Tony D MD - Healdsburg Physician Group (0.1 miles)
    • Healdsburg District Hospital Rehab (0.1 miles)
    • Healdsburg Primary Care (0.1 miles)
    • Redwood Regional Medical Group (0.1 miles)

    Restaurants

    • Buona Vita Cellars (0.2 miles)
    • Manzanita Creek Winery (0.7 miles)
    • Bravas (1 miles)
    • SingleThread Farm Restaurant (1.1 miles)
    • Willi's Seafood & Raw Bar (1.1 miles)
    • Chalkboard Healdsburg (1.1 miles)
    • Little Saint (1.1 miles)

    Places of Worship

    • Church of Jesus Christ of Latter Day Saints (0.5 miles)
    • Alexander Valley Christian Fellowship (3.8 miles)

    Pharmacies

    • Animal Pharm Services (0.8 miles)
    • Rite Aid (0.9 miles)
    • CVS Pharmacy (1 miles)
    • CVS Pharmacy (6.2 miles)
    • Forestville Pharmacy (10.7 miles)
    • Walgreens (12.7 miles)

    Parks

    • Healdsburg Ridge Open Space Preserve (0.9 miles)
    • Badger Dog Park (1.2 miles)
    • Keiser Community Park (6 miles)
    • Lake Sonoma Playground (9.5 miles)
    • Armstrong Redwoods State Natural Reserve (10 miles)
    • Safari West Wildlife Preserve & African Tent Camp (10.3 miles)

    Cafes

    • Black Oak Coffee Roasters (1.1 miles)
    • Starbucks (6.1 miles)
    • Starbucks (6.2 miles)
    • Big Bottom Market (11.3 miles)
    • Starbucks (12.4 miles)

    Transportation

    • KaiserAir, Santa Rosa Jet Center (8.6 miles)
    • Charles M. Schulz - Sonoma County Airport (STS) (8.7 miles)
    • STS Apron (8.7 miles)
    • Sonoma Jet Center (8.8 miles)
    • Cloverdale Airport (12.2 miles)

    Theaters

    • Airport Stadium 12 (9.1 miles)

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