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3.7 from 45 reviews
5 stars
23
4 stars
4
3 stars
6
2 stars
4
1 stars
8
Overall Review of Healdsburg District Hospital
common13 reviews mention this
Caring, kind staff is a theme
Residents describe staff members as kind, caring, and dedicated to patients.
Multiple reviews highlight experiences with nurses, doctors, and other team members who residents and families describe as compassionate and respectful. Several mentions single out manager Lily and specific nurses for going above and beyond, communicating well, and providing comfort during difficult moments. Even when reviews include negatives, they often add that at least some staff members were nice or caring.
common4 reviews mention this
Fast attention during urgent visits
Reviews frequently mention getting seen quickly during emergencies.
A few reviews describe coming in with a medical crisis and being seen promptly, with care that residents felt was thorough. Other reviewers mention quick, efficient help during procedures or when they arrived for treatment. One review also notes not having to wait, though it still adds concerns about how they were treated afterward.
caveat2 reviews mention this
Reception and appointments draw complaints
Some reviews criticize the front desk experience for being rude or difficult.
Two reviews call out problems with customer service during the check-in or scheduling process. One describes the front desk as rude and unprofessional, while another says appointment attempts were mishandled, including being hung up on after promises to transfer. A separate review notes that nurses may be nicer than the front desk, reinforcing that the negative feedback is specifically about the reception side.
caveat3 reviews mention this
Bedside manner and testing concerns
A handful of reviews report poor bedside manner and lack of proactive testing.
Some reviewers describe feeling dismissed, unsafe, or not treated with empathy, including negative comments about provider behavior. A couple of reviews also mention not doing proactive testing or other next steps they expected, even when they were in pain or worried about their condition. Other reviews in the set paint a much more supportive picture, so these concerns appear limited but recurring among the negatives.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
17 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
Healdsburg District Hospital (0 miles)
Healthcare Foundation (0.5 miles)
Sutter Santa Rosa Regional Hospital (11 miles)
Physicians
Alliance Medical Center (0 miles)
Andolsen, Richard Dr - Andolsen, Richard J, Office (0.1 miles)
Dr Marsden Pediatrics (0.1 miles)
Veletto Tony D MD - Healdsburg Physician Group (0.1 miles)
Healdsburg District Hospital Rehab (0.1 miles)
Healdsburg Primary Care (0.1 miles)
Redwood Regional Medical Group (0.1 miles)
Restaurants
Buona Vita Cellars (0.2 miles)
Manzanita Creek Winery (0.7 miles)
Bravas (1 miles)
SingleThread Farm Restaurant (1.1 miles)
Willi's Seafood & Raw Bar (1.1 miles)
Chalkboard Healdsburg (1.1 miles)
Little Saint (1.1 miles)
Places of Worship
Church of Jesus Christ of Latter Day Saints (0.5 miles)
Alexander Valley Christian Fellowship (3.8 miles)
Pharmacies
Animal Pharm Services (0.8 miles)
Rite Aid (0.9 miles)
CVS Pharmacy (1 miles)
CVS Pharmacy (6.2 miles)
Forestville Pharmacy (10.7 miles)
Walgreens (12.7 miles)
Parks
Healdsburg Ridge Open Space Preserve (0.9 miles)
Badger Dog Park (1.2 miles)
Keiser Community Park (6 miles)
Lake Sonoma Playground (9.5 miles)
Armstrong Redwoods State Natural Reserve (10 miles)
Safari West Wildlife Preserve & African Tent Camp (10.3 miles)
Cafes
Black Oak Coffee Roasters (1.1 miles)
Starbucks (6.1 miles)
Starbucks (6.2 miles)
Big Bottom Market (11.3 miles)
Starbucks (12.4 miles)
Transportation
KaiserAir, Santa Rosa Jet Center (8.6 miles)
Charles M. Schulz - Sonoma County Airport (STS) (8.7 miles)
Healdsburg District Hospital on seniors.fyi includes 8 photos including images showing healthcare, landscaping, nature, building, pathway, outdoors, exterior, trees, and more.
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