Crystal Ridge Care Center in Grass Valley, CA
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396 Dorsey Drive, Grass Valley, CA 95945
For more information about senior living options: (844) 490-3973
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The staff at Crystal Ridge Care Center is incredibly professional and caring. Bridget goes above and beyond to ensure everything is perfect for residents and families. The facility is beautiful, clean, and welcoming with lovely landscaping. The front desk staff are pleasant and friendly, described as angels by visitors. The caregiving staff are affectionate and genuinely care for residents. The meals are well planned and the activities cater to every level of ability. Crystal Ridge is praised as a five-star facility with a high standard of cleanliness and atmosphere. Mayen, the discharge planner, is noted for flawless service and prompt responses. Wafa Taha is described as a rare gem and a constant blessing to families.
The reviewer alleges a male staff member assaulted them and that the facility refused to fire him or hold him accountable because his wife has higher authority. The staff member is alleged to have hit the reviewer in the face multiple times, leaving a bloody nose. The same staff member is alleged to have slammed the reviewer's car door on them multiple times, with no provocation. The reviewer describes Crystal Ridge as terrible, horrible, and severely understaffed. The reviewer claims they were pressured to sign for services never received in order to obtain higher Medicare payments, and that they did not receive a physical therapy or have sheets changed. The reviewer alleges elder abuse and cruel, yelling staff with zero patience or kindness. The reviewer reports unresponsiveness to phone calls and that staff frequently disconnect or do not answer.Crystal Ridge Care Center in Grass Valley is best suited for families seeking a warm, well-maintained environment with approachable caregivers and a proactive administrative team who will partner with families to coordinate care, understand options, and push for accountability. The campus presents as clean and comfortable, with welcoming common spaces and a dining environment that many describe as pleasant and home-like. Staff who are genuinely attentive and compassionate appear in many encounters, and strong discharge-planning support is repeatedly highlighted. This combination suits residents who need moderate assistance and who value a care team that communicates with families, explains options, and coordinates transitions with care and respect.
The positives commonly cited emphasize the human side of the operation. Tours and ongoing visits frequently feature caregivers who are patient, respectful, and engaged, with Bridget singled out for her leadership and warmth during tours and in daily care coordination. Families often praise the professionalism and kindness of the caregiving staff, the quality of meals, and the availability of activities that accommodate different ability levels. Administrative staff, front desk personnel, and the discharge-planning process are repeatedly described as helpful and responsive when aligned with a resident's needs. In short, the setting and the people in it can deliver a sense of security and comfort when the facility is operating smoothly.
Yet the review landscape includes serious red flags that cannot be dismissed. A troubling, highly reported incident involves an assault by a male staff member, with claims that accountability was lacking and that management did not act decisively. This kind of allegation hits at the core of what families must demand from any option: clear accountability, swift corrective action, and meaningful oversight. Beyond that, multiple accounts describe chronic understaffing, inconsistent response times, and communication gaps - ranging from long waits for basic assistance to repeated difficulties reaching the facility by phone. Some residents and families also report issues with cleanliness, odor in certain areas, and patient experiences that feel rushed or overlooked. Taken together, these concerns point to variability in daily operations that can significantly affect safety and peace of mind.
The key question for families is whether the strengths can counterbalance the gaps. When Crystal Ridge functions at full capability, the combination of caring staff, nourishment, and engaging activities can produce genuinely positive outcomes - reflected in stories of rapid question responses, dedicated discharge planning, and residents who feel well cared for. The presence of competent, compassionate leaders - people like Bridget and Mayen - can drive a smoother experience, with families noting that discharge planning and problem-solving are handled with care. However, the offsetting risks are nontrivial: the risk of understaffing translates into slower responses; the risk of unresolved misconduct or inadequate supervision erodes trust; and inconsistent communication can leave families feeling out of the loop at critical moments. For some, those gaps will be decisive.
In the end, Crystal Ridge offers real strengths for families willing to do due diligence and stay actively involved. It can be a strong choice for someone who prioritizes a caring, well-kept environment and a responsive, attentive front-line team, provided there is transparent conversation about safety, staffing, and accountability. Prospective families should insist on a rigorous tour focusing on staffing patterns, turnover, and how concerns are tracked and resolved. Ask to review the latest incident histories, speak with several frontline caregivers, and request direct contact with a trusted administrator. Compare these findings with other local options that emphasize consistent staffing and fewer reported safety concerns, and let those insights guide the decision. If the comfort level with oversight and advocacy is high, Crystal Ridge can be a solid home; if not, alternatives deserve serious consideration.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Crystal Ridge Care Center in Grass Valley, CA is an exceptional assisted living community that offers a wide range of amenities and care services to meet the needs and preferences of its residents. The community provides a comfortable and nurturing environment where seniors can enjoy their golden years with peace of mind.
Residents can take advantage of the many amenities available at Crystal Ridge Care Center. For those who want to stay looking their best, there is a beauty salon on-site. Cable or satellite TV is provided in each resident's room for entertainment purposes. Community operated transportation is available for outings and appointments. A computer center allows residents to stay connected with loved ones and engage in online activities. The dining room offers restaurant-style dining where nutritious meals are served daily. An outdoor space and garden provide a tranquil setting for residents to enjoy nature.
Crystal Ridge Care Center also offers various care services to support residents in their daily lives. A 24-hour call system ensures that assistance is always readily available if needed. Trained staff provide 24-hour supervision to ensure the safety and well-being of residents. Assistance with activities of daily living, such as bathing, dressing, and transfers, is provided as needed. Special attention is given to those with diabetes through a tailored diet plan. Medication management services help ensure that residents receive their medications on time.
The well-being of each resident is a priority at Crystal Ridge Care Center. A mental wellness program is available to promote emotional health and well-being. Special dietary restrictions are accommodated to cater to individual needs. Transportation arrangements can be made for non-medical purposes as well as for doctor's appointments.
Residents have plenty of opportunities for socialization and engagement through the various activities offered at Crystal Ridge Care Center. Concierge services are available to assist residents in planning their day-to-day activities. Fitness programs are offered for those who wish to maintain an active lifestyle. Planned day trips provide opportunities for exploration and adventure outside the community. Resident-run activities and scheduled daily activities ensure that there is always something fun and engaging happening.
Crystal Ridge Care Center is conveniently located near various amenities and services in the Grass Valley area. There are cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals nearby, ensuring that residents have easy access to whatever they may need or desire.
Overall, Crystal Ridge Care Center in Grass Valley, CA provides a comfortable and nurturing environment where seniors can receive excellent care and enjoy a fulfilling lifestyle. With its wide range of amenities and care services, residents can experience a vibrant and engaging community tailored to their individual needs and preferences.
This part of Grass Valley, California offers a variety of amenities and services that cater to seniors looking for a convenient and comfortable lifestyle. Within close proximity, you will find Sutton Cinemas for entertainment, Pacific Island Ministries and Sierra Presbyterian Church for spiritual fulfillment, and a range of dining options such as Panda Express, Taco Bell, and Jack In The Box. There are also several pharmacies nearby including Rite Aid and Walgreens, as well as medical facilities like Miners Family Health Center and Sierra Nevada Memorial Hospital for healthcare needs. For transportation, Enterprise Rent-A-Car is easily accessible, while cafes like Dutch Bros Coffee provide a relaxing setting to unwind. Additionally, parks like Dow Alexander Park offer opportunities for outdoor recreation within the community. Overall, this neighborhood in Grass Valley provides a convenient and welcoming environment for senior living.
Crystal Ridge Care Center is located at 396 Dorsey Drive, Grass Valley, CA 95945 in Nevada County, California
Crystal Ridge Care Center on seniors.fyi includes 21 photos including images showing healthcare, interior, rehabilitation, nurse, physical therapy, exercise, fitness, assistance, and more.
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Interior
Building
Dining
Landscaping
Kitchen
Exercise Equipment
Gym
Healthcare
Fitness
Rehabilitation
Physical Therapy
Exercise
Nurse
Assistance
