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Jerold Phelps Community Hospital in Garberville, CA

Jerold Phelps Community Hospital is a nursing home community in Garberville, CA.

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Jerold Phelps Community Hospital in Garberville, CA

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733 Cedar Street, Garberville, CA 95542

For more information about senior living options: (866) 208-4318

3.4 from 24 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
0
1 stars
9

Overall Review of Jerold Phelps Community Hospital

common 17 reviews mention this

Staff care and bedside manner

Residents repeatedly describe caring, responsive clinicians during urgent visits.

Many residents focus on how nurses and doctors treat them as people—calling out compassion, attentiveness, and professionalism even when the ER is busy. Several reviews name specific staff members and describe clear communication, calm care, and time spent answering questions. A minority of reviews are far less positive, citing rudeness or lack of compassion, but the overall theme in the reviews is still about how staff show up during emergencies.

common 5 reviews mention this

Quick attention during emergencies

Reviews often mention fast registration, quick tests, and timely doctor visits.

Some residents describe being seen quickly, with bloodwork and imaging moving promptly after arrival. Others mention getting in by phone right away or feeling the visit was handled efficiently without long delays. One review also credits staff for not rushing and for taking time to explain what was happening, reinforcing that responsiveness shows up in more than one way.

caveat 2 reviews mention this

Billing and charge disputes

A few residents report serious problems with billing and disputed charges.

Some residents report being billed for services they believe were not handled correctly, including one account leading to collections after they say they already paid. Another review describes being charged for services not rendered and then fighting to remove those items from the bill after disputing them. These issues stand out as a recurring negative theme tied to follow-up billing, not day-of clinical care.

caveat 2 reviews mention this

Concerns about diagnoses and treatment

Some reviews raise concerns about misdiagnosis and how treatment was handled.

A couple of residents describe experiences they felt were handled poorly, including an incorrect diagnosis they say led to worse outcomes or a missed condition. Another review describes being laughed at and told a skin issue was poison oak, then later being told it was shingles elsewhere. Residents’ positive accounts still exist, but these reviews specifically highlight diagnosis and treatment confidence as a point of concern.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 17 resident community capacity 17 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • Southern Humboldt Community Healthcare District (0 miles)
  • Community Clinic (0 miles)

Restaurants

  • Simmer Down Caribbean Café (0.1 miles)
  • The Blue Room (0.1 miles)
  • Souji House (0.1 miles)
  • Cecil's New Orleans Bistro (0.1 miles)
  • Calico's Cafe (0.2 miles)
  • Humboldt Baykeeper (0.2 miles)
  • Nacho Mama (0.2 miles)

Places of Worship

  • Community Presbyterian Church (0.1 miles)
  • New Hope Assembly of God (0.3 miles)
  • Southern Baptist Convention (1.9 miles)

Cafes

  • Flavors (0.1 miles)
  • Eel River Cafe (0.2 miles)
  • The Healthy Choice (0.2 miles)
  • Getti Up (0.2 miles)
  • Bon Bistro & Bakery (0.2 miles)
  • Cafe Bella (1.7 miles)
  • Signature Coffee Company (2.1 miles)

Transportation

  • U-Haul (0.2 miles)

Pharmacies

  • Pharmacy Express (0.2 miles)

Parks

  • Tooby Memorial Park (0.8 miles)
  • John B Dewitt Redwoods State Natural Reserve (1.1 miles)

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