Healthcare Center Of Orange County
Save9021 Knott Avenue, Buena Park, CA 90620
For more information about senior living options: (844) 490-3973
The facility provided outstanding care, with skilled wound care by Dr. Banyard and professional nurses and assistants. Taylor the social worker helped make everything go smoothly for the patient and her family. The receptionists were amazingly friendly, the facility was clean, and the administrator answered questions. Everyone there is super nice and greeted visitors with smiles, making them feel welcome. The nurses, RNs, wound care nurses, RTs, and CNAs were patient and attentive to the patient. The facility's compassionate and family-friendly atmosphere contributed to a sense of gratitude.
They say the administrator doesn't have a license and communicates poorly. They describe the staff as careless and not caring for the patients. They claim patients are mistreated, including being laughed at or tied to beds. They report belongings and laundry going missing, indicating mismanagement. They describe the facility as filthy, overcrowded, and unsanitary. They note poor interdepartmental communication and fragmented care. They warn that loved ones may die under the facility's care due to neglect or abuse. They feel treatment depends on money, with poorer care for those without funds.The reviews paint a decidedly mixed portrait of the facility, with voices ranging from urgent warnings to heartfelt gratitude. On one end, a steady cadence of complaints highlights serious concerns about communication, administration, and the treatment of loved ones. Several reviewers accuse the administrator of lacking licensure and describe a culture where family members feel unheard or dismissed, especially if funds aren't available. The overarching worry is that poor communication among departments leads to missed care, lost belongings, and a sense that the facility would rather preserve its own routines than invest in patient well-being. Some accounts even describe moments that feel more like neglect or mistreatment, including patients being subjected to distressing situations or not receiving basic needs in a timely way.
Multiple comments focus on specific negative behaviors that families directly observed. One reviewer described a caregiver team that laughed at a patient and failed to provide compassionate care, while another recalled her mom being tied to a bed in a previous era at the same site - an image that lingers as a stark indicator of what can happen when care is not patient-centered. There are reports of nurses and aides appearing distracted, more interested in conversations with colleagues or on their phones than in the immediate needs of patients. The fear conveyed by these narratives is not just about isolated incidents but about a pattern that compounds anxiety for families who rely on the facility to protect their loved ones.
Yet the picture isn't uniformly bleak. Across several testimonials, there are strong affirmations about staff members who stood out for their professionalism and kindness. One reviewer, Ruben, praises his wife Silvia's outstanding care, calling out the wound care expertise of Dr. Banyard and the professionalism of the entire nursing and assistant team. Others single out Dr. Jane and the front-desk staff for their supportive and welcoming demeanor. A social worker named Taylor is thanked for smoothing the process during a difficult time, illustrating that when the right people are present, the experience can be markedly better. These accounts provide a counterbalance to the negative stories, showing that competent, compassionate care does exist within the facility.
There are also several testimonies that reflect a more nuanced, even mixed, experience. Some families report improvements in communication and care when engaged with specific staff members or when the patient's situation is particularly urgent. For example, one reviewer notes that their son - though nonverbal due to a tracheotomy - was treated with patience and respect by the nurses, and another describes a grandparent's rehabilitation as successful thanks to consistent therapy sessions. There are moments of genuine warmth and effective teamwork that suggest the facility can deliver high-quality care when the right people are in place and when the care plan is actively managed.
At times, narratives shift with time and place, showing a broader pattern of inconsistency. Some comments describe a clean, welcoming environment with friendly receptionists and an administrator who answered questions thoughtfully. Other entries insist the facility is in bad shape, overcrowded, or lacking in basic updates like timely ice for patients. A recurring theme is the contrast between individual acts of kindness and the larger systemic issues that families feel undermine trust: disorganization between departments, items going missing, and a sense that the facility's priorities may tilt toward administrative or financial concerns rather than patient-centered outcomes.
Several memories from the past surface as well, including a long-remembered incident from when the site was Knott Ave, where a CNA reportedly told a visitor about troubling practices after hours. Those recollections contribute to an enduring sense of caution about the facility's history and its commitment to patient welfare. The comments from this era lag into longstanding concerns about restraint, patient dignity, and how families are informed or involved in decisions about care.
In sum, the collection of experiences reads as a spectrum rather than a single, definitive narrative. There are unmistakable warnings from families who feel their loved ones were mistreated, neglected, or poorly cared for, underscoring critical issues around communication, staffing, and accountability. At the same time, there are credible, compassionate accounts of high-quality care, with praise directed at specific clinicians, social workers, and front-desk staff who went above and beyond. For prospective families evaluating this facility, the takeaway is clear: outcomes appear highly variable and likely depend on which teams are on shift, how engaged families are in the care process, and which clinicians are involved in the patient's daily plan. If you're considering this facility, seek out recent, role-specific feedback, request to meet the care team in charge of your loved one, and ask pointed questions about licensure, staffing levels, and how communication is managed across departments to ensure timely, coordinated care.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Beach (Daugherty) (8 miles away) John Wayne Orange Co (14 miles away) Los Angeles International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Healthcare Center Of Orange County in Buena Park, CA is a premier assisted living community offering a wide range of amenities and care services to ensure the comfort and well-being of its residents. With a focus on providing comprehensive care and an enriching environment, this facility offers everything needed for a fulfilling lifestyle.
Residents can enjoy the convenience of having a beauty salon on-site, providing professional hair and nail services. They can also relax in their fully furnished private rooms with access to cable or satellite TV. Community-operated transportation is available for outings and appointments, while the computer center enables residents to stay connected with loved ones online.
Dining at this facility is superb, with restaurant-style dining providing delicious meals prepared by skilled chefs. Special dietary restrictions are accommodated for those with specific needs. Additionally, there is a small library for leisurely reading and a gaming room for entertainment purposes.
For physical well-being, residents have access to a fitness room and outdoor spaces where they can engage in exercise or simply unwind in the garden. Housekeeping services ensure that the living environment remains clean and tidy at all times.
Healthcare services are readily available with 24-hour call systems and supervision provided by trained staff members. Assistance is given with activities of daily living including bathing, dressing, and transfers. Medication management ensures that residents receive their required medications in a timely manner. A mental wellness program is also offered to support emotional health.
Moreover, this community emphasizes social engagement through various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily events. There are numerous amenities nearby as well, including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals, and convenient transportation options.
In summary, the Healthcare Center Of Orange County in Buena Park offers an exceptional assisted living experience where residents can enjoy a comfortable living space with comprehensive care services alongside an array of amenities to promote overall well-being and an active lifestyle.
Healthcare Center Of Orange County is located at 9021 Knott Avenue, Buena Park, CA 90620 in Orange County, California
Healthcare Center Of Orange County on seniors.fyi includes 5 photos including images showing interior, landscaping, bedroom, garden, shrubs, building, dining, decor, and more.
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