Buena Park Nursing Center

Pros

• The facility feels like a home, providing a sense of safety and security for residents and their families.
• The food and activity staff received praise from family members for their quality and engagement.
• The administration is described as helpful and reassuring, contributing positively to the overall experience.
• Many caregivers appreciate the attentiveness of the staff towards patients, highlighting the caring nature of the CNAs.
• The facility is noted for its cleanliness, creating a pleasant environment for residents.

Cons

• The staff treats patients in an unacceptable manner, displaying rudeness and a lack of genuine care.
• There is poor communication between departments, leading to unresolved requests and confusion regarding patient care.
• Administration does not engage with patients or families to check on their well-being or address issues.
• The facility’s responsiveness to patient needs is inadequate, as indicated by missed medical requirements and delayed attention to pain management.
• Despite cleanliness, the overall experience is marred by a lack of adequate communication and attention from nursing staff and management.

Review

The experience of families at Buena Park Nursing Center presents a mixed bag of emotions and sentiments, reflecting both moments of satisfaction and frustration regarding the facility’s care. For some individuals, this center feels like a home away from home, fostering a sense of safety and reassurance in caring for their loved ones. One reviewer expressed gratitude for the warm environment, praising the food quality and the activity staff's efforts. The administration department was also commended for being supportive and responsive to concerns, demonstrating a level of engagement that brings comfort to family members entrusting their loved ones' care to the facility.

However, these positive experiences stand in stark contrast to more troubling accounts from other visitors who painted a less favorable picture of the facility's staff interactions. A couple of reviewers recounted instances where they overheard staff speaking rudely and condescendingly toward residents when they were unaware family members were present. Notably, upon noticing family members nearby, the staff immediately changed their tone to one that was markedly kinder. Such behavior raises significant concerns about how patients may be treated during private moments without oversight; this inconsistency suggests potential issues related to staff professionalism which could undermine patient dignity.

Moreover, communication among various departments within Buena Park Nursing Center appears inadequate according to several reviewers. Complaints arose regarding disjointed processes between doctors, nurses, and certified nursing assistants (CNA). This lack of cohesive communication often leads to unfulfilled requests that seem simple on the surface but remain unresolved due to departmental silos. Family members voiced exasperation with their inability to ensure their loved ones received necessary care promptly or effectively communicate important health updates between shifts or personnel changes.

Despite acknowledging some areas needing improvement within the facility, caregivers have generally found reassurance in their loved ones’ experiences there. One caregiver noted that although they wished for more visibility from registered nurses (RNs) or licensed vocational nurses (LVNs), most CNAs seemed genuinely dedicated and attentive towards all patients—even those exhibiting frequent discomfort or complaints. This recognition highlights a complex dynamic: while there are commendable individual acts of caregiving identified by families, systemic issues persist at higher administrative levels which can hinder overall patient care quality.

In particular cases—like that described by a concerned family member whose mother had recently suffered severe injuries—the cleanliness of the facility was praised alongside exceptional individual care moments observed by visitors. However, these positives were overshadowed by frustrations related to medical oversight; critical pain indicators went unnoticed until escalated through persistent inquiry from family members about their loved one’s well-being. This reflects an alarming gap wherein regular assessments may not occur as frequently as needed—increasing anxiety among caregivers who feel compelled to advocate vigorously for adequate attention on behalf of their relatives.

Ultimately, reviews from Buena Park Nursing Center encapsulate a spectrum of experiences ranging from high praise for certain aspects to significant dissatisfaction concerning general operational effectiveness and employee conduct. Families expressing gratitude highlight sincere moments stemming from helpful administration and compassionate CNAs tackling daily responsibilities creatively against widespread systemic obstacles like poor interdepartmental communication. Moving forward requires ongoing dialogue among families and management alike—fostering improvements not only in staffing practices but also enhancing communication strategies essential for delivering competent healthcare that aligns with every patient’s needs holistically.

This part of Buena Park, California, offers a variety of amenities and services that cater to seniors' needs. With multiple pharmacies such as Walgreens, Walmart Pharmacy, and CVS Pharmacy within close proximity, access to medication and health supplies is convenient. Additionally, there are several restaurants like Chick-Fil-A and Porto's Bakery & Cafe nearby for dining options. For outdoor recreation, various parks like Central Park and Cerritos Regional County Park provide opportunities for leisurely walks or picnics. Medical facilities such as Kaiser Permanente and Anaheim Regional Medical Center are easily accessible for healthcare needs. Public transportation options like the Metro bus stop make it easy to get around the area. Overall, this part of Buena Park offers a blend of convenience, healthcare facilities, dining options, and recreational activities that would be attractive to seniors looking for a comfortable living environment.

Pharmacies

• Walgreens (0.4 miles)
• Walmart Pharmacy (0.9 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.8 miles)
• Walgreens (2.9 miles)

Restaurants

• Chick-Fil-A (0.9 miles)
• Porto's Bakery & Cafe (1 miles)
• Portillo's Hot Dogs (1 miles)
• In-N-Out Burger (2.7 miles)
• McDonald's (2.8 miles)
• El Torito (2.9 miles)
• Nubia Cafe (3.2 miles)

Parks

• Central Park / La Palma Recreation & Community Services (2.2 miles)
• Shadow Park Hoa (3.3 miles)
• Cerritos Regional County Park (3.4 miles)
• Willow Park (3.8 miles)
• Faylane Park (4.2 miles)
• Rossmoor Park (5.1 miles)

Physicians

• Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (3.3 miles)
• Kaiser Permanente, Euclid & Romneya (3.6 miles)
• St Jude Medical Center (5.8 miles)

Transportation

• Metro La Mirada & Alondra Bus Stop (3.4 miles)
• Disneyland Monorail - Downtown Disney District Station (4.9 miles)
• DLRR New Orleans Station (5 miles)
• Drr Toontown Station (5.1 miles)
• Disneyland Monorail (5.2 miles)
• Drr Tomorrowland Station (5.3 miles)
• Hertz Rent A Car (5.8 miles)

Cafes

• Starbucks (3.5 miles)
• Starbucks (4 miles)
• Bopomofo Cafe (5 miles)
• New Orleans Square (5 miles)
• Starbucks (5 miles)
• Jolly Holiday Bakery Cafe (5.1 miles)
• La Brea Bakery Express (5.1 miles)

Places of Worship

• Cottonwood Church (3.7 miles)
• Saint Hedwig Catholic Church (5 miles)
• Chinese Baptist Church (5.3 miles)

Hospitals

• Anaheim Regional Medical Center (3.9 miles)
• Kindred Hospital Westminster (5.2 miles)
• Department of State Hospitals (6.9 miles)

Theaters

• AMC DINE-IN Fullerton 2 (4.9 miles)
• Harkins Theatres Cerritos 16 (5.5 miles)
• AMC Norwalk 2 (6.5 miles)