The Orchards Post-Acute

Pros

• The front admittance area of the facility is impressively clean and welcoming, providing abundant ice water for guests.
• The staff is friendly, helpful, and attentive to CDC guidelines, creating a comforting environment for visitors and patients alike.
• Brenda, the marketing manager, is highly regarded and leaves a positive impression on visitors.
• The facility has a therapy dog named Skyler who brings joy to the residents and enhances the community atmosphere.
• The physical therapy program is robust, with daily sessions that significantly improve patients' mobility and recovery.
• Many staff members are dedicated and perform their duties well, contributing to an overall positive experience for some patients.

Cons

• One patient reported that the room they were in was filthy, requiring them to clean the toilet before use, and noted baseboard damage.
• A review indicated that a diabetic patient was served inappropriate food items.
• A commenter observed that one resident was so unresponsive that she couldn't wake up to eat.
• Another reviewer expressed dissatisfaction with their mother not receiving all her medications on time and being left in bed without assistance.
• There were complaints about some staff not responding to patients' needs in a timely manner.
• A reviewer mentioned that housekeeping could have been improved during their brother's stay.

Review

The Orchards Post-Acute has received a mixed response from families and patients regarding their experiences at the facility. Some visitors have expressed satisfaction with various aspects, while others have raised significant concerns, particularly about patient care and the cleanliness of the environment.

One positive review highlighted the clean front admittance area, which left a considerable impression on a visitor who frequently checked on her sister. She noted that there was an abundance of ice water available in the foyer for guests and patients alike. The staff's friendliness was also commendable; they appeared attentive to CDC guidelines, making everyone feel more secure during a challenging time. Brenda, the marketing manager, stood out in this particular account as someone who made a valuable contribution to the welcoming atmosphere. Additionally, the presence of Skyler, a beloved therapy dog that brought joy to residents, resonated deeply with this dog lover and rescuer. This level of engagement from both staff and animals seemed to foster a sense of community and comfort within the facility.

Contrasting sharply with these positive experiences were accounts from former patients who reported severe dissatisfaction with their stays at The Orchards Post-Acute. One individual shared that despite being hopeful upon arrival, he found his room filthy; he had to clean the toilet before use due to its poor condition. Worryingly for patients needing medication management, there were reports of missed medications and inappropriate food served to diabetic patients. In one case, another resident was so heavily sedated that she could not wake up for meals—a serious red flag for any healthcare facility claiming to provide adequate care.

Another family member echoed similar frustrations when sharing her mother’s experience at The Orchards Post-Acute. Although she acknowledged that the physical environment was well-kept, she conveyed worry over her mother's inconsistent medication administration and lack of encouragement for mobility. The staff’s responsiveness varied greatly; while some were attentive, others reportedly took hours to respond when called upon by patients needing assistance. This inconsistency in care highlights important areas where improvements are essential for ensuring patient welfare.

On a different note, one review provided insight into how positive changes could occur at The Orchards Post-Acute over time—specifically through renovations and dedicated therapy sessions. A patient's spouse recounted how significantly their partner improved after nine weeks of therapy conducted multiple times each day in a newly remodeled facility featuring large physical therapy spaces. Initially unable to walk due to collapsed knees upon admission, consistent rehabilitation efforts contributed positively toward recovery within this timeframe.

While most reviews noted areas requiring improvement—especially related to housekeeping practices—others showcased strengths within patient care programs such as physical therapy support and medical oversight evidenced by doctors' presence on-site. One individual recognized good service from staff members throughout their stay while appreciating meal variety offered during his brother's treatment process involving complex feeding requirements.

In summary, feedback concerning The Orchards Post-Acute underscores contrasting experiences that beg attention across several dimensions: cleanliness standards must be rigorously upheld; timely medication delivery is vital; consistent response protocols need enforcement among all caregivers; therapeutic engagement should remain prioritized alongside supportive community elements like animal visitation programs elevating residents’ morale significantly within long-term care settings—factors combining will undoubtedly establish stronger foundations leading toward enhanced overall satisfaction ratings among current/future families seeking quality post-acute services.

Physicians

• Felizarta Franco MD (0.1 miles)
• Lagunda Jose Md (0.1 miles)
• Kiron Thomas, MD (0.3 miles)
• Premier Medical Associates (0.3 miles)
• Mehta Anil MD (0.3 miles)
• John Raymond Owens (0.3 miles)
• Kaiser Permanente Medical Group (0.4 miles)

Pharmacies

• Greggs Pharmacy (0.1 miles)
• V & G Collective (0.9 miles)
• Rite Aid (1 miles)
• Kern Medical Campus Pharmacy (2.3 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.4 miles)
• Rite Aid (2.4 miles)

Hospitals

• Golden Livingcenter (0.1 miles)
• Memorial Hospital - Bakersfield (0.2 miles)
• Physicians Plaza Surgery Center Healthsouth (0.4 miles)
• San Joaquin Community Hospital (0.8 miles)
• Kern Medical Center (1.6 miles)
• Kern Emergency Physicians (2.1 miles)
• Kern Medical Center (2.3 miles)

Restaurants

• Burger King (0.4 miles)
• Frosty (0.5 miles)
• Jack In The Box (0.7 miles)
• 24th Street Cafe (0.8 miles)
• Nuestro Mexico Restaurant (0.9 miles)
• Sonic Drive-In (0.9 miles)
• Jack In The Box (0.9 miles)

Theaters

• Fox Theater, Events Line (1.1 miles)
• Maya Bakersfield 16 (1.5 miles)

Transportation

• Amtrak (1.3 miles)
• BNSF Railway Co. (1.6 miles)
• Bakersfield college, New Get Bus Transit (2.5 miles)

Places of Worship

• Mission At Kern County The (1.6 miles)

Parks

• Jastro Park (1.8 miles)
• Martin Luther King, Jr Park (2 miles)
• Beale Park (2.2 miles)

Cafes

• Dutch Bros Coffee (2.3 miles)
• Panera Bread (2.8 miles)