Apple Valley Post Acute Center in Apple Valley, CA
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Information last verified:
11959 Apple Valley Road, Apple Valley, CA 92308
For more information about senior living options: (844) 490-3973
Sanjuana Sanchez is the best cleaner. The staff at Apple Valley Post Acute Care Center are incredibly caring and helpful. This facility is well-run, respectful, and compassionate, honoring seniors with dignity. Dedicated caregivers provide top-notch care in a warm, home-like setting. The nurses are among the nicest around and treat residents like family. The rooms are amazing and make residents feel at home and comfortable. The facility is clean and well organized, with engaging activities for residents. Jay Ann and Juana are praised for being kind, helpful, and solving problems.
The staff are incompetent, lazy, and uncaring. They almost killed her by giving a dangerous antipsychotic contraindicated by her other medications and then lied about it. They ignored the call button, leaving patients in pain with no effective pain management. The facility is filthy and poorly maintained, with worn-out furniture and outdated tube TVs. They robbed her, stealing about $500 from her purse. Residents were sedated without consent and left in a corner to suffer. There are serious safety issues, such as mattresses blocking the bathroom and frequent falls. Some CNAs are rude and disrespectful, contributing to infections and poor care.Apple Valley Post Acute Center is best suited for families seeking a warm, home-like environment where staff engagement and daily routines feel personal, and where residents can benefit from structured activities and visible kindness from caregivers. The facility tends to work best for seniors who can navigate a less clinical vibe and appreciate a friendly, communal atmosphere, with residents who have moderate assistance needs rather than highly complex medical or rehab requirements. For those who prize atmosphere, accessibility to activities, and staff who remember names and routines, this center can deliver meaningful day-to-day quality. It is less ideal for residents whose care hinges on highly reliable medical oversight, aggressive pain management, meticulous safety protocols, or consistently prompt response to emergencies. In short, the community sells itself as a comforting, socially engaging choice, right for certain temperaments and needs, not for all.
On the upside, the strongest case lies in cleanliness, warmth, and human connection. Multiple reviewers highlight a clean, well-maintained environment, with caregivers who present as genuinely caring and patient, and with activities that keep residents engaged. Families repeatedly praise specific staff members who go above and beyond, and several accounts point to competent administration and case management, including dedicated people who help families navigate problems quickly. The overall tone from many families is that the home feels welcoming, with nurses and aides who strive to treat residents with dignity and respect, creating a sense of safety and belonging. For families prioritizing companionship, routine, and a gentle, home-like setting over hospital-like efficiency, these pros matter and often translate into meaningful daily satisfaction for residents and their loved ones.
Yet the downsides are substantial and frequently cited with enough intensity to reshape the decision. A chorus of concerns centers on inconsistent staffing levels and high turnover among CNAs, which translates into variable quality of care. Reviewers report prolonged call-light responses, one family cites over 40 minutes, which directly impacts safety and comfort, particularly for residents with mobility limitations or incontinence needs. There are repeated allegations of lapses in safety and medical oversight, ranging from delayed medications to cases of sedation and family disputes over consent. Other troubling notes include reports of improper food quality, aging equipment, several cases of neglect, and even an accusation of theft. The building’s physical state, older furniture, limited cooling in some areas, mismatched TVs, does not help the impression of consistent, modern care. Taken together, these issues present real risk if monitoring and escalation aren’t regular and rigorous.
These contrasting experiences force a practical calculation: the same positives that make the center appealing can be undermined by systemic gaps in nursing coverage and medical responsiveness. The emotionally supportive, resident-centered vibe, plus the presence of active engagement programs and attentive individual caregivers, can offset anxiety and loneliness when staffing is steady and supervision is vigilant. However, when call bells go unanswered for extended periods, medical management becomes inconsistent, and basic safety protections appear compromised, the scale tips away from suitability for anyone with higher care needs or a fragility that demands prompt, reliable intervention. In other words, the facility can be a good match for socially oriented seniors with moderate care needs, but it struggles to meet the bar for residents who require dependable, round-the-clock medical attention and ironclad safety practices.
For families weighing alternatives, this community warrants serious comparisons against other local options, especially for residents with higher rehab intensity, complex medications, or heightened vulnerability to falls and infections. Observers point to Knolls West in nearby Victorville as a benchmark in contrast, noting stronger physical therapy presence and more consistent progress in rehab contexts, alongside a perception of safer, more proactive safety practices. Prospective residents who can tolerate some variability may still find value here, but those who cannot endure potential gaps in care should actively explore other facilities before committing. The variability in experiences means conversations with administrators, front-line staff, and current residents’ families are essential to form a complete, personal picture.
The decisive next step is straightforward: conduct a disciplined, on-site assessment that probes beyond glossy marketing and routine tours. Schedule time with Jay Ann, the administrator, and Juana, the case manager who appears repeatedly in positive notes, to field specific questions about staffing patterns, response times, and how clinical decisions are communicated to families. Request a recent state inspection summary, ask for the exact CNA-to-resident ratios on all shifts, and observe a daytime and nighttime routine to gauge call-light handling, wound care, and mobility assistance in real-time. Speak with several families whose relatives are currently living there to understand ongoing challenges and improvements. If the answers align with a steady, well-supervised care culture and the environment remains clean and resident-focused, Apple Valley Post Acute Center can be a solid choice. If not, pursue alternatives with clearer guarantees around safety, medical oversight, and consistent staffing.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in Apple Valley, CA, Apple Valley Post Acute Center is a premier assisted living community offering a wide range of amenities and care services for its residents. The community boasts a beauty salon, allowing residents to pamper themselves and maintain their desired appearance. Residents can enjoy their favorite shows and movies with cable or satellite TV in the comfort of their private rooms. Community operated transportation is available for residents to attend appointments or visit nearby attractions.
For those who enjoy technology, there is a computer center where residents can stay connected with loved ones or engage in online activities. The dining room offers restaurant-style dining, providing delicious and nutritious meals prepared by expert chefs. Additionally, the kitchenette allows residents to prepare snacks or light meals at their convenience.
Apple Valley Post Acute Center understands the importance of physical fitness and has a fitness room equipped with exercise equipment for residents to stay active and healthy. The gaming room provides entertainment options for those who enjoy playing games.
The community features beautiful outdoor spaces such as gardens, where residents can relax amidst nature's beauty. Housekeeping services ensure that residents' living spaces are clean and comfortable at all times.
Residents have access to private bathrooms for their convenience and privacy. A small library is available for avid readers to indulge in their favorite books. There are telephones in each room for easy communication.
Transportation arrangement (non-medical) is provided for outings and social events. Transportation to doctors' appointments ensures that medical needs are met timely.
A wellness center is available with 24-hour call system and supervision, ensuring that the well-being of residents is prioritized at all times. Assistance with daily living activities such as bathing, dressing, and transfers is readily provided. Special attention is given to individuals with diabetes through specialized diet plans.
Medication management ensures that residents receive the right dosage at the right time, while mental wellness programs promote emotional well-being among the residents.
The community also caters to special dietary restrictions, ensuring that each resident's unique dietary needs are met. Wi-Fi/high-speed internet is available for residents to stay connected and engage in online activities.
Apple Valley Post Acute Center offers concierge services to assist residents with their various needs. Fitness programs keep residents active and engaged, while planned day trips provide opportunities for exploration and adventure. Resident-run activities foster a sense of community and engagement, allowing residents to socialize and connect with each other. Scheduled daily activities ensure that there is always something interesting happening within the community.
Nearby amenities include two cafes, three parks, nine pharmacies, 25 physicians, ten restaurants, one theater, and two hospitals, providing convenient access to various services and entertainment options.
At Apple Valley Post Acute Center, residents can experience a vibrant and fulfilling lifestyle supported by exceptional care services and an array of amenities in a welcoming community environment.
Apple Valley Post Acute Center is located at 11959 Apple Valley Road, Apple Valley, CA 92308 in San Bernardino County, California
Apple Valley Post Acute Center on seniors.fyi includes 10 photos including images showing building, decor, landscaping, healthcare, parking, outdoor, living room, trees, and more.
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