Dermott City Nursing Home
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702 West Gaines Street, Dermott, AR 71638
For more information about senior living options: (844) 490-3973
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During the Covid-19 era, a family faced a troubling and painful ordeal at a nursing home they believed was not safeguarding their loved one. The account centers on a mother who depended on skilled care, and a visit that revealed troubling dynamics behind the scenes. The family describes a place where the atmosphere during that time felt unsteady and, in their view, unsafe for their mother. The overall impression they carry is that of neglect and a lack of accountability, set against the frightening backdrop of a healthcare system stretched thin by a global crisis.
The family recounts a phone call to the nursing station to check on their mother, hoping for reassurance and clear communication. Instead, they say, they encountered a condescending attitude from the charge nurse, who spoke as if the situation were a joke rather than a serious concern. What should have been a routine check-in became a negative encounter that left the caller feeling dismissed and unheard. This experience contributed to a growing sense of distrust about how seriously the staff were taking requests for updates and about the overall quality of care their mother was receiving.
The situation escalated when the family went to visit. They allege that a Certified Nursing Assistant (CNA) was involved in an assault against their mother, who was nonverbal at the time. The family claims the CNA grabbed her by the head in what they describe as an assault, a disturbing image that raises questions about the supervision and safety protocols in place. The visit also revealed distressing conditions: their mother was brought out to the front area soaking wet and wearing incontinence-related soiling, with no private access to her room. They say she was not allowed to return to her own room to be cleaned or cared for in a dignified manner, which deepened their concern about how residents were being treated and whether they were being allowed to receive appropriate, respectful care.
When the mother disclosed to the sister what had happened, the sister acted immediately, taking her out of the facility. This emergency response stood in stark contrast to the facility's response at the time, which the family describes as a plea for a second chance. They recount that the Director of Nursing (DON) begged them not to remove their mother and to give the facility another chance. The family, however, chose to prioritize their mother's safety and dignity and decided to leave the nursing home rather than grant what they perceived as another opportunity for ongoing harm or neglect.
A troubling facet of the narrative is the treatment of the staff member allegedly responsible for the abuse. The family notes that the CNA who allegedly assaulted their mother was sent home and then allowed to return to work. They interpret this as a pattern that underscored a broader sense of protection around an employee who had allegedly committed serious misconduct. The implication is that staff were shielded, at least temporarily, rather than facing immediate, thorough accountability. In their view, this sequence of events suggested a lack of robust safeguards to prevent harm from occurring again and a system that defended its workers over the safety and dignity of residents.
Ultimately, the family's account serves as a grave warning about what they describe as neglect and a culture of insufficient accountability during a vulnerable period. They emphasize the importance of not entrusting a loved one to a facility where such experiences could take place, especially during a time when the health realities of residents were already precarious. The message they want to convey is a call for vigilance, stronger oversight, and decisive action when concerns about abuse or neglect arise. Their experience reflects a deep fear that, at least in their encounter, the care environment failed to protect the most vulnerable and to treat them with the respect and dignity they deserve.
The Dermott City Nursing Home in Dermott, AR is a warm and inviting assisted living community that provides a wide range of amenities and care services to its residents. The community offers a variety of amenities to enhance the quality of life for its residents. These amenities include a beauty salon for personal grooming needs, cable or satellite TV for entertainment, community operated transportation for convenient travel, a computer center for technology access, a dining room where delicious meals are served restaurant-style, and a fully furnished living space for comfort and convenience.
For recreation and leisure, residents can enjoy the fitness room to maintain their physical health or engage in various gaming activities. The outdoor space provides a serene environment with gardens for relaxation or strolls. Furthermore, there is a small library where residents can immerse themselves in literature. With Wi-Fi/high-speed internet available throughout the community, staying connected with loved ones or accessing online resources is effortless.
In terms of care services, the Dermott City Nursing Home ensures the safety and well-being of its residents by offering 24-hour call systems and supervision. Assistance with daily activities such as bathing, dressing, and transfers is readily provided by trained professionals. The staff also manages medication administration and assists residents with special dietary restrictions including diabetes diets.
The community puts an emphasis on promoting mental wellness through their dedicated program while also providing transportation arrangements including non-medical needs and trips to medical appointments.
Residents can enjoy socialization through concierge services that cater to their needs, planned day trips to explore the local area, resident-run activities that foster camaraderie among peers, as well as scheduled daily activities to keep them engaged.
Additionally, the location of the Dermott City Nursing Home offers easy accessibility with two pharmacies nearby for medication needs and two restaurants within close proximity for dining options. Moreover, there are eleven places of worship nearby allowing residents to continue practicing their faith conveniently.
Overall, the Dermott City Nursing Home strives to provide an exceptional assisted living experience by offering a range of amenities, comprehensive care services, and fostering an inclusive and engaging community for its residents.
Dermott City Nursing Home is located at 702 West Gaines Street, Dermott, AR 71638 in Drew County, Arkansas
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