Oak Manor Nursing And Rehabilitation Center

Pros

• The rooms at Oak Manor are fairly decent in size and come equipped with essential furniture, including nightstands, dressers, closets, and bathrooms.
• Oak Manor offers a variety of activities for residents to engage in during their stay.
• The facility has potential for improvement that could enhance the overall experience for residents and their families.
• The effort to send flowers demonstrates care and love from family members, even if the delivery process was not ideal.

Cons

• The facility lacks adequate security and care for residents, as evidenced by theft and inappropriate behavior towards patients.
• Staff members are unhelpful and uncooperative, contributing to a negative experience for families trying to communicate with loved ones.
• Personal items belonging to residents are not handled properly, leading to distress for both patients and their families.
• The overall cleanliness and condition of the facility leave much to be desired, indicating a need for improvement.
• The food quality is unsatisfactory, further diminishing the residents' overall happiness during their stay.

Review

The experience of care at Oak Manor, a facility in Dallas, has left much to be desired for several families, particularly one review highlighting a series of distressing incidents that took place within a mere 30-day window. An 86-year-old resident fell onto a concrete floor, which alone raises concerns about the safety protocols in place for elderly patients. However, the situation worsened when it was reported that an employee was seen pilfering through the personal items of this vulnerable individual. Compounding these serious issues, another patient allegedly groped her, and following what can only be described as a tumultuous stay, the facility transferred her to another hospital without any regard for her personal belongings. This shocking lack of oversight and consideration compelled family members to retrieve their loved one's items themselves, exposing glaring deficiencies in the operational practices at Oak Manor.

Further illustrating the disjointed quality of care experienced at Oak Manor is an unfortunate incident involving flowers sent from out-of-state by a family member wishing to cheer up their loved one during recovery. Despite the gesture's intention to lift spirits, the reality was quite contrary: staff members were reportedly prohibited from delivering flowers directly into patient rooms and instead tucked them behind a television set where they would remain unseen. When relatives sought clarity about this lack of communication from staff regarding flower delivery protocols, they encountered unfriendly and uncooperative responses seemingly shielded by HIPAA laws. Such dismissive attitudes come across as indicative of broader systemic issues; rather than fostering an environment centered on compassion and support for residents and their families, it appears that laziness may have crept into some aspects of service.

Additionally troubling are reports concerning dietary satisfaction among residents during their stay at Oak Manor. One particular review noted discontent with food options available to patients?though it?s important to contextualize these complaints within the overall dissatisfaction voiced about the facility itself. Specifically mentioning that her mother was experiencing a urinary tract infection (UTI) during her time there might suggest that health challenges likely influenced appetites; yet even so, food quality is paramount in maintaining morale among elderly residents who often face diminished circumstances impacting their well-being.

While some aspects such as room sizes were labeled as commendable due to being "fairly decent," it becomes apparent that satisfactory living conditions alone cannot compensate for deficiencies in emotional support or essential healthcare standards. The existence of functional nightstands, dressers, closets, and bathrooms may paint an image of adequate physical accommodations; however, they do little if not accompanied by competent staff willing to engage genuinely with residents' needs. Activities offered during stay periods also don't overshadow poor emotional care highlighted by pervasive dissatisfaction with how patients are treated day-to-day.

Overall impressions emanating from experiences like those shared underscore just how imperative it is for facilities like Oak Manor to implement robust improvements across various facets of operation?from hiring more attentive personnel committed to understanding patient needs better than the current employees? apparent apathy allows?to ensuring safety measures are taken seriously given recent incident reports involving falls or harassment by other residents.

Ultimately?when reflecting on both individual stories shared within reviews and broader themes surrounding Oak Manor?it becomes clear that this establishment faces significant challenges ahead if it hopes not only merely survive but thrive going forward amidst increasing competition within senior care sectors demanding better accountability standards catered toward those most needing compassionate support in moments where vulnerability runs high.

Pharmacies

• Smee Drug Store (0 miles)
• Good Neighbor Pharmacy (1.1 miles)
• Medi-Quik Pharmacy (1.1 miles)
• County Discount Pharmacy (6.5 miles)
• MediSav Homecare Pharmacy (12.6 miles)
• Good Neighbor Pharmacy (12.6 miles)
• MediSav Pharmacy (12.6 miles)

Restaurants

• Rockin Robins (0 miles)
• Penjamo Restaurant (0.1 miles)
• McDonald's (0.1 miles)
• Lin Buffet (0.2 miles)
• Pizza Italia (0.5 miles)
• Taco Bell (0.6 miles)
• KFC (0.6 miles)

Places of Worship

• First United Methodist Church (0 miles)
• First Free Will Baptist Church (0.2 miles)
• First Assembly of God Church (0.3 miles)
• The Living Word Tabernacle (1.7 miles)
• Grayson Assembly Of God (6.4 miles)
• Potts Church (8.3 miles)
• Sugar Grove Assembly Of God (8.4 miles)

Parks

• Booneville City Park (0.4 miles)
• Ozark National Forest (13.3 miles)
• Cove Lake Recreation Area (15.4 miles)
• Sodie Davidson Park (20.1 miles)

Hospitals

• Hill Dave Mercy Hospital Booneville Booneville (0.7 miles)
• Booneville Community Hospital (0.8 miles)
• North Logan Mercy Hospital (15.2 miles)

Physicians

• John R Williams (11.7 miles)
• Schmitz Family Practice (12.5 miles)
• Bailey Clinic (19.4 miles)