150 Morton Avenue, Booneville, AR 72927
For more information about senior living options: (866) 208-4318
Overall Review of Oak Manor Nursing And Rehabilitation Center
Pros
Always very friendly employees.- Absolutely wonderful facility full of compassionate competent staff.
- The rooms were of decent size and came with nightstands, a dresser, a closet, and a bathroom.
Cons
The CNA named Peyton Mondok does not provide correct care for residents.- She does not use a gait belt, does not wash her hands regularly, and talks rudely about residents.
- She does not stay at one facility for long before quitting and moving elsewhere.
- An 86-year-old mom fell to a concrete floor within 30 days.
- An employee pilfered through mom's purse and personal items.
- The mom was groped by another patient.
- The facility dumped the mom out to another hospital without her personal items.
- The staff were unfriendly, uncooperative, lazy, and uncaring; they hid behind HIPAA laws.
Review
Oak Manor Nursing and Rehabilitation Center in Booneville, AR is best suited for families that can value genuinely friendly frontline staff and reasonably sized rooms, while also committing to active, ongoing oversight. The strongest asset here is the approachable daily care staff who can make residents feel attended to in the moment. For a resident who needs only moderate supervision and appreciates a warm, human touch from aides and aides-in-charge, Oak Manor can feel workable, especially if family members are prepared to stay engaged with care planning and regular check-ins. That said, this is not a facility to rely on if safety, consistency, and proactive management are nonnegotiable.
Those considering alternatives should prioritize facilities with stable staffing, transparent incident reporting, and demonstrable commitment from leadership to safety and resident dignity. If the priority is long-term reliability, low turnover, and a track record of prompt issue resolution, shop around. Look for centers with robust audit histories, clear response protocols to mishaps, and a culture that consistently protects resident belongings and personal autonomy. For families with heightened concerns about theft, resident-to-resident interactions, or discharge practices, Oak Manor demands a strong preference for vigilant oversight or a different setting altogether.
The positive notes about Oak Manor center on the human side of care. Several reviews describe staff as friendly and, at times, compassionate and competent, which can translate into meaningful daily interactions and a livelier, more personal atmosphere. Rooms are reportedly decent in size and come with basic furniture, which helps residents maintain some sense of familiarity and autonomy. When family members are able to advocate and participate in routines, these small but meaningful moments can translate into a more comfortable day-to-day experience, especially for residents who respond well to a warm, person-centered approach.
Yet the most troubling themes undercut the overall appeal. A cluster of severe incidents, such as a resident recently falling hard to a concrete floor, a theft of personal items, a case of inappropriate touching by another patient, and a discharge from the facility with belongings left behind, raise legitimate safety questions. Reports of unfriendly, uncooperative staff responses and HIPAA-tinged defensiveness around patient flowers and personal items further erode trust. In addition, the combination of a UTI episode, perceived lack of engaging activities, and mixed messages about care quality signals a facility where management and accountability may be inconsistent.
In weighing the pros against the cons, the key leverage is the personal warmth of frontline staff and the potential for rooms that support comfortable living. But warmth and room size cannot fully compensate for recurrent safety concerns, reporting gaps, and troubling discharge practices. For families evaluating risk-to-reward, Oak Manor is a conditional choice: it can work if a resident’s care plan is tightly overseen, if family members are prepared to intervene quickly when issues arise, and if expectations are clearly aligned with a culture of continuous improvement. Otherwise, alternatives with stronger safety records and steadier administration should be favored.
The bottom-line recommendation is practical and decisive: Oak Manor should be approached with clear safeguards and a readiness to engage actively in care oversight. Schedule a thorough tour, speak directly with current staff about supervision levels, and request current incident data and corrective action plans. If safety, consistent staffing, and respectful, efficient discharge practices are nonnegotiable, explore other Booneville options first. For families willing to invest time in oversight and who can rely on accessible frontline staff to maintain daily comfort, Oak Manor can be workable; for those seeking reliability without intensive advocacy, look elsewhere.
120 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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