Autumn Hill

500 Hammond Avenue, Berryville, AR 72616

For more information about senior living options: (844) 490-3973

3.2 from 11 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
0
1 stars
5

Skilled Nursing Facility

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    Overall Review of Autumn Hill

    Pros

    • pro Blossoms at Berryville exceeded the care provided to the resident's father.
    • pro The staff treated residents and their families with kindness, compassion, and respect.
    • pro The facility is clean and well-maintained, with the administrator and nurses described as nice.
    • pro Jason Ketcher is praised for compassion, honor, and integrity and for prioritizing patient welfare.
    • pro The staff are recognized as genuinely caring for patients and doing their absolute best.
    • pro The facility is valued as a close-to-home option with dedicated staff and high-quality care.

    Cons

    • pro The facility is described as horrible and neglectful, with residents not being fed or repositioned and developing bedsores.
    • pro The owning corporation is accused of prioritizing profits over patient care, hiring the bare minimum of staff, and paying starvation wages.
    • pro A dementia patient was allegedly kicked out of the facility without adequate help, raising questions about care for elderly, confused residents.
    • pro Residents are said to have not been bathed, not repositioned, and not receiving necessary care, leading to hospitalizations and deterioration.
    • pro Repeated medication reactions were not addressed properly, with doctors not being called to evaluate residents.
    • pro The CNAs are described as not doing their jobs, resulting in multiple bed changes and a general sense of disrespect among staff.
    • pro The reviews call for state investigation due to alleged neglect and poor treatment.

    Review

    Blossoms at Berryville emerges in these reviews as a place of sharp contrasts: a setting where some families feel profound gratitude for the care and personal attention they receive, and where others describe alarming lapses in basic nursing and medical management. Taken together, the comments paint a picture of a facility that can feel like a lifeline and a source of serious concern, depending on who you are, when you visit, and which staff members happen to be on duty.

    On the positive side, many reviews center on the kindness, responsiveness, and genuine care of the staff. Families repeatedly say that the people who work there treat residents as if they were their own family, with warmth, patience, and open communication. Several reviewers note that staff are reachable by call, text, or message at nearly any time, and that they appreciate the chance to check in on loved ones frequently. There is a recurring motif of the administration and caregivers going above and beyond to support both patients and relatives, even when the facility itself operates under tight budget constraints. One reviewer specifically singles out the administrator, Jason Ketcher, praising him for balancing compassion with the realities of corporate policies, calling him a "man of honor and integrity" and the unsung hero of Blossoms of Berryville. Another writer describes the facility as clean and pleasant, with a dad who is happy and satisfied with the care he receives, underscoring that a well-kept environment and friendly staff can make a significant difference in daily life for residents.

    Elsewhere, reviewers distinguish between the human beings delivering care and the corporate structure that pays for it. A recurring sentiment is that the staff deserve praise and high ratings, while the corporation that owns the facility should bear the blame for systemic limitations. One reviewer explicitly states five stars for the staff but only one for the corporation, arguing that Medicaid funding and corporate profit motives create a difficult, sometimes contradictory, set of pressures that can hamper the level of care that facilities are able to provide. This perspective acknowledges that the people on the front lines are doing their best within constrained resources, and it calls for accountability and reform at higher administrative levels.

    Yet the praise is interwoven with stark warnings and troubling anecdotes. Several reviews argue that the facility relies on Medicaid funding with limited resources, which translates into lean staffing and tight budgets. These accounts contend that such constraints force staff to cope with large patient loads, insufficient wages, and a constant balancing act between doing what's best for residents and adhering to corporate speed limits or policy constraints. The tension between compassionate care and profit-driven policies is a central thread in these critiques, with some reviewers highlighting that the generosity and dedication of the caregivers are the only things that stand between adequate care and failure.

    Several reviews recount concrete and distressing episodes that raise questions about safety and quality of care. One account describes a dementia patient who was kicked out, prompting concerns about wandering and safety, followed by a hefty bill for a short stay. Another review documents a severe decline in a relative's condition, including a lack of timely medical attention for allergic reactions to medications, no attempts to call a physician, and a sense that the patient's needs were not being met. There are stories of bedsores, skin breakdown, and a lack of routine turning or feeding of a resident, with family members feeling compelled to intervene themselves or move the person to hospital care. Some reviewers - particularly those with clinical experience - describe patterns of incomplete care, such as CNAs not performing bed changes, neglectful repositioning, or inadequate bathing, all of which contribute to a perception that residents' dignity and health are being compromised.

    Amid these concerns, there are also testimonies that reflect the complexity and inconsistency of care within a single facility. A few reviewers report positive, even uplifting experiences: a loved one thriving under care, a facility that feels clean and well-run, and staff who are courteous and supportive. This range - from highly positive to deeply troubled - suggests that the quality of care at Blossoms at Berryville may vary by unit, shift, and individual staff members, in addition to the overarching pressures from funding models and corporate management.

    In summary, Blossoms at Berryville is described by some families as a place where staff show extraordinary kindness, respect, and dedication, often going beyond what families expect to support residents. These same accounts acknowledge the real limits imposed by Medicaid-funded funding structures and corporate priorities, which some see as the root cause of shortages, high frustration among workers, and occasional compromises in care quality. Other reviews offer a stark warning about neglect, safety risks, and the emotional toll on families who must advocate for their loved ones. Taken together, the narratives underscore a facility that can be a source of comfort and trust for some, while prompting alarm and a demand for oversight from others. The common thread is the importance of attentive, well-supported staff and proactive administration, contrasted with the need for constant vigilance against gaps that can endanger vulnerable residents.

    Features

    Housing

    • 114 resident community capacity 114 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Autumn Hill in Berryville, AR is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. Situated in a peaceful and scenic location, this community provides a warm and inviting atmosphere for seniors to thrive.

    The community boasts a variety of amenities to cater to the diverse needs of its residents. A beauty salon is available on-site, providing convenient access to grooming services. Residents can enjoy their favorite TV programs with cable or satellite TV in their fully furnished apartments. Community operated transportation ensures easy mobility for residents when it comes to running errands or attending social events. The computer center allows residents to stay connected with loved ones and explore the digital world at their convenience.

    Dining at Autumn Hill is a delightful experience, offering restaurant-style meals served in a spacious dining room. The kitchenette in each apartment also enables residents to prepare snacks or light meals whenever desired. Special dietary restrictions are accommodated, ensuring every resident's nutritional needs are met.

    To promote an active lifestyle, Autumn Hill features various recreational facilities such as a fitness room and gaming room. Residents can engage in physical activities or enjoy friendly competitions with fellow neighbors. For those who prefer tranquility, the beautiful garden and small library offer serene spaces for relaxation and reflection.

    Care services provided by Autumn Hill are comprehensive and personalized based on individual needs. With 24-hour call system and supervision, residents have peace of mind knowing help is always within reach. Assistance with daily activities such as bathing, dressing, and transfers are readily available. Medication management is handled by trained professionals, ensuring proper administration for optimal health.

    Engaging activities are organized daily for residents' enjoyment and enrichment. Fitness programs cater to physical wellness while planned day trips provide opportunities for exploration outside the community. Resident-run activities foster camaraderie among neighbors while concierge services enhance convenience.

    Within close proximity to Autumn Hill are several amenities that make life even more convenient. Cafes, pharmacies, restaurants, and places of worship are all easily accessible, providing additional options for residents to explore and engage in the local community. Physicians and hospitals located nearby ensure prompt medical attention when needed.

    At Autumn Hill in Berryville, AR, seniors can enjoy a vibrant and fulfilling lifestyle while receiving the care they need. With a plethora of amenities and care services available, this assisted living community strives to create an environment that promotes overall well-being and independence for its residents.

    Nearby Places of Interest

    Pharmacies

    • Poynor Drug (0 miles)
    • Walmart Pharmacy (1.3 miles)
    • Good Neighbor Pharmacy (1.5 miles)
    • Economy Drug (1.5 miles)
    • Green Forest Pharmacy (7.9 miles)
    • Smith Drug & Company (8.2 miles)
    • Smith Drug & Company (9.6 miles)

    Places of Worship

    • Lutheran Church-Our Redeemer (0 miles)
    • Faith Apostolic Church of Berryville (0.4 miles)
    • High-Way 62 Youth (1 miles)
    • Community of Christ (1 miles)
    • Jehovah's Witnesses Kingdom Hall (1.2 miles)
    • Kings River Church (2.6 miles)
    • Towering Oaks Church (2.7 miles)

    Cafes

    • Ozark Cafe (0 miles)
    • Daylight Donuts (0.5 miles)
    • The Berean Coffee House (8.2 miles)
    • Sparky's Roadhouse Cafe (9.6 miles)
    • Oscar's Cafe (10.1 miles)

    Parks

    • Berryville Fountain Park (0 miles)
    • Onyx Cave Park (8.3 miles)
    • Lake Leatherwood City Park (9.6 miles)
    • Beaver Park (13.4 miles)
    • Table Rock State Park (20.9 miles)
    • Roaring River State Park (21.2 miles)

    Physicians

    • The Family Doctor (0.1 miles)
    • Ozark Lakes Family Dentistry (1 miles)
    • Walk-in Clinic (8.1 miles)
    • Eureka Family Medical Center (8.2 miles)
    • Eureka Walk-In Clinic (9.5 miles)
    • Cox Health Center (16.5 miles)

    Restaurants

    • Taqueria Navidad (0.4 miles)
    • Edna's Cafe (7.8 miles)
    • Sonic Drive-In (8 miles)
    • Mei Li Restaurant (8.7 miles)
    • The Great Passion Play (9 miles)
    • Cafe Amore (9.3 miles)
    • Grandma's Beans & Cornbread (9.3 miles)

    Hospitals

    • St Johns - Mercy Hospital of Berryville (1 miles)
    • Boston Mountain Rural Health (21.1 miles)

    Transportation

    • Eureka Springs Train Station (9.8 miles)
    • Planer Hill Trolly Stop (10 miles)
    • Arkansas Taxidermy & Hydrogra (10.5 miles)
    • McFarlan Taxidermy (15.9 miles)
    • U-Haul Neighborhood Dealer (16.4 miles)
    • U-Haul (20.8 miles)
    • U-Haul Neighborhood Dealer (21.3 miles)

    Frequently Asked Questions

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