2901 Neeley Street, Batesville, AR 72501
For more information about senior living options: (844) 490-3973
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The staff at Woodcrest exceeded expectations in caring for residents. Long-tenured staff care deeply about residents. The facility is clean and well maintained. Residents have private apartments and freedom to decorate for personal expression. The food is phenomenal, more restaurant-like than a typical assisted living home. There are fun activities and ample common areas for socializing. Some rooms have patios.
The administration lacks accountability and adequate management skills, with extremely high turnover caused by management/scheduler. There is an insect infestation that has been brushed off. During a Covid outbreak, residents were told they would have to pay to have meals delivered to their rooms. Some staff perform tasks only halfway, which is unacceptable. Rodent droppings and urine were found in a resident's room, including drawers and behind pictures. A resident's room was without functional air/heat for months, and a broken fridge took over a month to replace. CNAs are overworked and not given respect for their work. The facility is poorly run despite attractive decor; it is a broken organization.Woodcrest presents itself as a community with both warmth and complexity, a place where families have carried mixed and often strongly contrasting impressions. On one hand, there are stories of staff who truly go the extra mile, a clean and welcoming environment, and a sense that residents can live with a degree of independence that remains comforting to loved ones. To many, Woodcrest felt like a homey setting where long-tenured caregivers know the residents' habits, preferences, and routines, and where the people who stay year after year genuinely seem to care deeply about those in their care. In several accounts, the staff is described as attentive, available, and deeply committed to residents' well-being, with the facility itself praised for its cleanliness, d?cor, and the chance for residents to decorate their personal spaces and maintain some autonomy in their apartments. A common thread from these perspectives is that families valued the sense of personal connection: caregivers who knew the residents, the opportunity for residents to live in private apartments, and a layout that encouraged socialization through common areas and activities. A review from 2018, in particular, extolled Woodcrest as an "amazing place with awesome staff," noting restaurant-like meals, well-kept facilities, and a community that felt like a welcoming home, with happy residents and friendly staff.
Yet the glow of those positive experiences is tempered by a steady stream of significant concerns voiced by other families. Several reviewers point to administration as a source of ongoing problems - perceived lack of accountability, insufficient management skills, and high turnover among leadership and schedulers. Critics describe a facility where structural planning and reliable oversight seem to falter, leading to inconsistent staffing and a sense that the administration is out of step with the day-to-day realities of caring for an aging population. In these voices, the impression is that the strongest, most dependable care often comes from the front-line staff, while the higher-level administration struggles to provide the steady governance and support that such a facility requires.
Safety, maintenance, and sanitation issues are highlighted with troubling clarity in some accounts. One family recounted finding rodent droppings and urine in a grandmother's room - through drawers, walls, and stored boxes - describing the scene as disgustingly unsettling and suggesting that other residents may have been affected as well. Another reviewer reported a long-standing problem with air conditioning and heating in a grandmother's room, along with a delayed response when a fridge broke, describing a months-long struggle to obtain basic in-room comfort and function. These details paint a picture of lapses in what many expect to be foundational standards of care and living conditions, raising concerns about daily quality of life and the residents' dignity.
The social and policy dimensions of care also come under fire in some reviews. There is at least one account describing a Covid outbreak and a policy decision that required a resident to pay for meal delivery to her room to reduce the risk of exposure. This kind of contention around access to basic services during a health crisis is cited as emblematic of broader tensions between resident comfort, operational decisions, and financial considerations. In addition, some critics describe a culture where staff - though capable and caring - are overworked and not always respected in a system that seems to stretch resources thin, leading to frustration and questions about the sustainability of the current model of care.
Another important thread in the feedback is a clear tension between independent living and the facility's acuity requirements. Some residents enjoy the autonomy of individually assigned apartments, where they can decorate, furnish, and maintain their own spaces, with family involvement encouraged in ways that feel empowering. However, other reviewers imply that changes in health or cognitive status can alter a resident's fit within the community, with some expressing concern that the facility may not always be equipped to adapt quickly to shifting levels of need. This sense of a moving target - where a residence can feel like the right home at one moment and become a source of stress as needs change - adds to the complexity families experience when evaluating Woodcrest.
The historical arc of Woodcrest also emerges in the mix of opinions. Several reviewers reference a time five years ago (and, in one case, even earlier reviews from 2018) when the facility was described in the most glowing terms: a beautiful building, a vibrant social environment, and a sense that it truly functioned as a home for its residents. Those earlier positive impressions sit alongside more recent critiques that label the place as poorly run or failing to meet expectations for safety and consistency. The same facility is depicted at times as top-notch - "beautiful building, decor, happy residents, and super friendly staff" - and at other times as a place with structural and cultural issues that put residents at risk or undermine confidence in its leadership. The juxtaposition suggests that Woodcrest's performance may be uneven, heavily dependent on shifts in staff stability, management practices, and the ability to address maintenance and safety concerns promptly.
Taken together, these perspectives outline a landscape where Woodcrest can feel like a caring, well-maintained, and person-centered community to some families, while for others it represents a place where critical gaps in administration, safety, and staffing raise serious concerns. The strongest praise tends to cluster around the day-to-day experiences of frontline caregivers, the resident apartments that support independence, and the social and cultural life within the facility. The strongest warnings center on governance, consistent quality of care, timely maintenance, and safe, sanitary living environments. For families evaluating Woodcrest, the narrative that emerges is not monolithic; it is a spectrum that reflects how deeply individual experiences, expectations, and specific circumstances of their loved ones shape what they need and what they ultimately decide.
41 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Woodcrest in Batesville, AR is a beautiful assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community is fully furnished and provides cable or satellite TV, allowing residents to relax in their own private space.
Residents can enjoy delicious meals prepared by our experienced staff in the dining room, with special attention given to those with special dietary restrictions. Assistance with activities of daily living such as bathing, dressing, and transfers is available 24 hours a day, ensuring that residents receive the support they need.
At Woodcrest, we understand the importance of mental wellness and offer a comprehensive mental wellness program to cater to each resident's individual needs. Medication management services are provided to ensure that medications are taken correctly and on time.
For convenience and entertainment, there is Wi-Fi/high-speed internet available throughout the community, along with move-in coordination services for an easy transition. Outdoor spaces are also available for residents to enjoy nature and fresh air.
The location of Woodcrest offers easy access to various amenities nearby. With three cafes, two parks, seven pharmacies, fifteen physicians' offices, twelve restaurants, two transportation options, twenty-two places of worship, and one theater nearby, residents have plenty of options for leisure activities and essential services.
Overall, Woodcrest in Batesville provides a comfortable and supportive environment where seniors can maintain their independence while receiving assistance when needed.
Woodcrest is located at 2901 Neeley Street, Batesville, AR 72501 in Independence County, Arkansas
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