2901 Neeley Street, Batesville, AR 72501
For more information about senior living options: (844) 490-3973
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Woodcrest staff exceeded expectations and requirements in caring for residents. The facility has wonderful staff who care deeply about its residents. The staff are always available whenever needed. The facility is clean and well maintained. Residents have their own apartments and space, and they can decorate as they wish, with freedom for personal expression. The building is beautiful with d?cor, happy residents, and super friendly staff. The food is phenomenal, more like a restaurant than an assisted living home. The facility offers fun activities and plenty of common areas for mingling.
The administration lacks accountability, responsibility, and adequate management skills, with extremely high turnover due to management and scheduling. There is an insect infestation that has been brushed off by staff. During a Covid outbreak, residents were told they would have to pay for meals delivered to their rooms. Staff sometimes half?do things, which is not acceptable. Rodent droppings and urine were found throughout a resident's room. The facility looks good on the outside, but management lacks structure and staff turnover is frequent. The administration has a chip on their shoulder and could use management training. A resident was without functional air/heat for months, and a broken fridge took over a month to be replaced.Woodcrest in Batesville is best suited for families seeking a warm, home-like assisted living where residents live in private apartments and direct-care staffing forms the heart of daily care. The community delivers a steady, familiar caregiving presence, with several CNAs and caregivers who have been there for years, contributing to meaningful relationships and reliable support. The setting supports autonomy - residents decorate, maintain their own space, and family involvement remains welcomed. In practice, this translates into a personable, community-forward environment with a tangible social life, clean surroundings, and dependable routines that some families value highly. The fit, however, hinges on stable leadership and consistent follow-through; when administration feels unsettled, the advantages can quickly fade.
Key positives bolster Woodcrest's appeal. Long-tenured staff know residents' routines and preferences, delivering a sense of continuity that is hard to match in larger, turnover-prone facilities. The facility's cleanliness and private apartment setup - along with the freedom to personalize living space - enhance dignity and independence. Residents can decorate, bring in furnishings, and retain a degree of home-like control over their surroundings, which matters for comfort and mood. Social life and activities are palpable appeals for those who want companionship without sacrificing autonomy. For some households, the combination of a quaint atmosphere, responsive aides, and restaurant-style options reported by a few can offset the need for constant vigilance.
Yet the record contains sharp warnings about administration and execution. Recurrent complaints highlight a perceived lack of accountability at the top, high turnover among managers and schedulers, and a gap between policy and day-to-day care. Serious cleanliness concerns surface in multiple accounts, including insect issues and, more disturbingly, rodent droppings and urine in a resident's room. Maintenance problems compound the risk: months without working air and heat in a room, and a fridge outage that dragged on for weeks. These factors shape safety, dignity, and basic comfort, and they understandably fuel frustration among families who expect prompt, accountable problem-solving and reliable environmental controls.
These problems do not erase the concrete strengths noted by some families. The care staff's dedication appears in steady shifts, thoughtful attention during daily routines, and a willingness to adapt to residents' preferences. Private apartments and the sense of personal space help preserve independence, while the building's upkeep and decor contribute to a welcoming ambiance. The juxtaposition creates a complex reality: for some residents, particularly those with moderate needs who prize connection and a stable caregiving presence, Woodcrest delivers a meaningful, livable environment. For others, the governance gaps, pest-control lapses, and maintenance delays can overwhelm the positive day-to-day experiences.
Families evaluating Woodcrest should triangulate experiences before deciding. Ask for a tour focused on current leadership and the administrative structure, and request a transparent explanation of turnover patterns and corrective actions. Probe pest-control logs, cleaning schedules, and maintenance response times; verify how quickly problems like HVAC failures and appliance breakdowns are resolved. Speak with current residents and families about consistency of care, and insist on seeing the most recent inspection and licensing documents. Prioritize whether the loved one's acuity requires reliable and proactive management; if the answer is yes, use these findings to compare with other options and set clear expectations.
Bottom line: Woodcrest can be a fit for seniors who prize private apartments, autonomy, and a caring caregiving presence from long-tenured staff, in a clean, home-like setting with social opportunities. However, for families who cannot tolerate ongoing governance gaps, recurring cleanliness concerns, and maintenance inertia, alternatives are advisable. The decision hinges on how much weight is given to administrative stability and rapid problem resolution, alongside the community atmosphere and personal freedom of space. An in-person evaluation tailored to the loved one's needs will yield the clearest answer and help secure the best possible match.
41 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Woodcrest in Batesville, AR is a beautiful assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community is fully furnished and provides cable or satellite TV, allowing residents to relax in their own private space.
Residents can enjoy delicious meals prepared by our experienced staff in the dining room, with special attention given to those with special dietary restrictions. Assistance with activities of daily living such as bathing, dressing, and transfers is available 24 hours a day, ensuring that residents receive the support they need.
At Woodcrest, we understand the importance of mental wellness and offer a comprehensive mental wellness program to cater to each resident's individual needs. Medication management services are provided to ensure that medications are taken correctly and on time.
For convenience and entertainment, there is Wi-Fi/high-speed internet available throughout the community, along with move-in coordination services for an easy transition. Outdoor spaces are also available for residents to enjoy nature and fresh air.
The location of Woodcrest offers easy access to various amenities nearby. With three cafes, two parks, seven pharmacies, fifteen physicians' offices, twelve restaurants, two transportation options, twenty-two places of worship, and one theater nearby, residents have plenty of options for leisure activities and essential services.
Overall, Woodcrest in Batesville provides a comfortable and supportive environment where seniors can maintain their independence while receiving assistance when needed.
Woodcrest is located at 2901 Neeley Street, Batesville, AR 72501 in Independence County, Arkansas
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