South Peninsula Hospital - Long Term Care Unit

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South Peninsula Hospital - Long Term Care Unit

4300 Bartlett Street, Homer, AK 99603

For more information about senior living options: (844) 490-3973

4 from 36 reviews
5 stars
23
4 stars
4
3 stars
1
2 stars
2
1 stars
6

Skilled Nursing Facility

Overall Review of South Peninsula Hospital - Long Term Care Unit

Pros

  • pro The facility provided excellent treatment and first-class care.
  • pro The ER staff were kind, quick, and professional.
  • pro The doctors and nurses were wonderful and attentive.
  • pro The nurse Joelle in Labor and Delivery and Dr. Renda Knapp provided personalized care.
  • pro The ER experience was fast, with courteous and thorough medical staff.
  • pro The staff are friendly, informative, and professional on every visit.
  • pro SPH is a wonderful hospital with a clean, prompt, and professional staff.
  • pro The lab staff were wonderful, professional, and treated patients with care and respect.

Cons

  • pro Deborah Feerer demonstrated a lack of professionalism and basic care during the stay.
  • pro The CNA treated the patient with blatant disregard, ignoring basic needs.
  • pro Vital checks, mobility assistance, and simple requests were ignored or performed with minimal effort.
  • pro The patient had to ask multiple times to reposition and was met with rude comments and eye-rolls.
  • pro The CNA's lack of empathy and dismissive attitude worsened the hospital experience.
  • pro This behavior appeared to occur with other patients as well, implying a pattern rather than an isolated incident.
  • pro The administration should review this individual's conduct to prevent future occurrences.
  • pro The new system was described as horrible, slow, and incomprehensible to staff.
  • pro The ER department's bedside manner was the worst the reviewer had ever experienced.
  • pro Some staff were accused of racism and abusing already injured elders.

Review

South Peninsula Hospital presents a portrait of contrasts: patients repeatedly praise its facilities, the expertise of many clinicians, and the care they receive in several departments, while others recount frustrating experiences marked by what they perceive as neglect, poor bedside manner, and systemic shortcomings. Across the hundreds of personal accounts, the hospital emerges as a place where first-class moments can coexist with troubling lapses, depending on whom you encounter and when you seek help.

One of the most disturbing reports centers on the conduct of a specific CNA, Deborah Feerer. A reviewer described an experience that left them stunned by what they saw as a flagrant lack of professionalism and basic care. The patient alleged that vitals were not checked, mobility assistance was delayed or performed with minimal effort, and simple requests such as adjusting a bed or supplying water were met with indifference. The reviewer recounted having to ask repeatedly for repositioning, only to be met with rude comments and eye-rolling. The perceived absence of empathy, attentiveness, and courtesy turned a vulnerable health-care moment into a demoralizing ordeal, with concerns echoed by others who observed similar behavior toward different patients. The frustration extended beyond one encounter, as the patient felt this was part of a broader pattern rather than an isolated incident, and they also criticized a new, cumbersome system that slowed processes even further.

There is also feedback that paints a more critical picture of the hospital's administrative and operational side. Some reviewers described a disjointed experience where communication broke down and systems changed in ways that made navigation and care coordination harder. One remark labeled the ER experience as a stark contrast, calling the bedside manner of certain staff the worst they had ever encountered, while other parts of the same ER noted the staff as professional and compassionate. In at least one account, the registration process is singled out as professional, but the overall impression remains that administration and the flow of information can be inconsistent and frustrating. A traveler who was unable to accompany a loved one back to the exam room after an admission highlighted a sense of disconnect and poor coordination within the system, further illustrating how communication gaps can color even otherwise adequate clinical care.

Against this backdrop, there are numerous glowing, almost celebratory, testimonials to the hospital's capabilities. Several reviews recount speedy, thorough emergency care where patients were seen promptly, treated with pain relief, and evaluated efficiently. A particularly positive ER experience described quick imaging, accurate diagnosis of a clavicle fracture within a couple of hours, and regular checks by doctors and nurses who were described as excellent. In another favorable note, Dr. Martinez and the emergency team were praised for their kindness and thoroughness, leaving the patient confident in the care received and ready for transfer to subsequent specialist services. Such accounts emphasize timely intervention, clear communication from clinicians, and a sense of reassurance during a stressful moment.

Beyond the ER, individual staff members receive high marks for their personal warmth and attentiveness. Joelle, a nurse in Labor and Delivery, and Dr. Renda Knapp are singled out as providing "best care ever," with care that was personalized and responsive to the family's needs. Several reviewers describe the entire team as friendly, informative, and professional during various visits, reinforcing the hospital's strengths when it comes to bedside manners and compassionate attention. There are also heartfelt anecdotes about pediatric and family experiences where the care team was described as caring, patient, and actively engaged in comfort measures during difficult times.

The breadth of comments also covers routine care and specialty services that left a durable, positive impression. A patient recovering from appendectomy or facing an urgent surgical need praised the hospital's capability and thanked the clinicians for effective management. The lab staff were repeatedly praised for their professionalism, care, and respectful treatment, with one traveler specifically noting how the women in the lab treated them with courtesy and competence during ongoing blood work. A patient with a long-standing endocrine care need found the Speciality Clinic and its team - including Dr. Jerry Tanner and his medical assistant Brooke - highly recommended, underscoring that the hospital can be a reliable source of specialized, continuous care for chronic conditions.

There are also important, practical reminders interwoven through the praise: staff dedication in daily operations, the availability of excellent care during emergencies, and the sense that the hospital can be a reliable anchor for a community that relies on it during vacations or travels. One reviewer, who traveled from Kansas with stage 4 cancer, highlighted consistently respectful treatment in the laboratory, noting how the team always treated them with care and dignity. Another comment reflects satisfaction with the kidney, respiratory, and general acute care teams who delivered compassionate, capable care across a range of conditions.

In sum, South Peninsula Hospital appears to be a facility where excellence is real and repeatedly demonstrated by many clinicians and departments, particularly in the ER, Labor and Delivery, and specialty clinics. Yet the institution also faces persistent complaints that center on a subset of staff behavior, communication gaps, and systemic changes that some patients find opaque or frustrating. The lived experiences shared by patients suggest that while the hospital can provide first-rate medical care and genuinely empathetic staff, there is meaningful room for improvement in consistency, administrative coordination, and the cultivation of a uniformly supportive patient experience across all departments and interactions. As the hospital continues to evolve, addressing these concerns - through staff training, clearer communication, and more seamless system implementation - could help ensure that the positive, life-affirming care described by many reviewers becomes the default experience for all patients.

Features

Housing

  • 28 resident community capacity 28 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

South Peninsula Hospital - Long Term Care Unit in Homer, AK is a premier assisted living community that offers exceptional care services and a wide range of amenities to enhance the quality of life for its residents. Situated in a beautiful location, the facility provides a comfortable and nurturing environment for seniors.

The community offers fully furnished apartments with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Each apartment also features a kitchenette, allowing residents to prepare their own meals if desired. Housekeeping services are provided to ensure that residents can enjoy clean and tidy living spaces.

Residents have access to various amenities within the community, including a dining room where they can enjoy restaurant-style meals tailored to accommodate special dietary restrictions. For those who prefer outdoor activities, there is an outdoor space and garden where residents can relax and engage in nature. A small library allows for quiet reading and intellectual stimulation.

The dedicated staff at South Peninsula Hospital - Long Term Care Unit provides 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. Medication management ensures that residents receive their required medications on time. Furthermore, there is a mental wellness program in place to promote emotional well-being among residents.

To further enhance the social aspect of the community, there are resident-run activities as well as scheduled daily activities that cater to the interests and preferences of the residents. These activities encourage social interaction and engagement among peers.

The community's prime location provides convenient access to various amenities outside of the facility. With cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals all nearby, residents have easy access to essential services and entertainment options.

South Peninsula Hospital - Long Term Care Unit in Homer, AK is committed to providing exceptional care services while ensuring that its residents enjoy a fulfilling lifestyle with numerous amenities and opportunities for social engagement within the community as well as convenience in accessing outside resources.

Nearby Places of Interest

Physicians

  • South Peninsula Orthopedics (0.1 miles)
  • Paul D Raymond (0.1 miles)
  • Kachemak Bay Medical Clinic (0.1 miles)
  • Brent M. Adcox (0.1 miles)
  • Seldovia Village Tribe Health (1.1 miles)

Parks

  • Karen Hornaday Park (0.2 miles)
  • Bayview Park (0.2 miles)
  • Kachemak Bay State Park (0.5 miles)
  • Katmai National Park (0.8 miles)
  • Alaska Maritime National Wildlife (0.9 miles)
  • Bishops Beach Park Pavillion (1.1 miles)
  • Mariner Park (2.4 miles)

Hospitals

  • Homer Medical Clinic (0.2 miles)

Places of Worship

  • Ignite Youth (0.5 miles)
  • Ywam Arctic Mercy (0.5 miles)
  • General Conference Of Seventh-Day Adventists (0.6 miles)
  • Baha'i Faith (0.8 miles)
  • Homer Independent Baptist Church (0.9 miles)
  • Catholic Church (0.9 miles)
  • Homer United Methodist Church (0.9 miles)

Theaters

  • Homer Family Theatre (0.5 miles)

Restaurants

  • Saltry Restaurant (0.5 miles)
  • Little Mermaid (0.5 miles)
  • Duncan House Diner (0.6 miles)
  • Don Jose's Mexican Restaurant (0.6 miles)
  • Alice's Champagne Palace (0.6 miles)
  • Vida's Thai Food (0.7 miles)
  • Winter King Charters (0.7 miles)

Cafes

  • All Hopped Up Espresso (0.6 miles)
  • The Coffeesmith Cafe (0.6 miles)
  • KBay CaffĂ©, Roasting Company (0.6 miles)
  • River Cafe (0.8 miles)
  • Captain's Coffee Roasting Co. (0.8 miles)
  • Ano Kissaten Coffee Roasters Homer (0.8 miles)
  • The CoffeeSmith (0.8 miles)

Pharmacies

  • Safeway Pharmacy (0.9 miles)

Transportation

  • Northwind Aviation (1.6 miles)
  • Adventure Alaska Car Rental (1.7 miles)
  • U-Haul Neighborhood Dealer (1.8 miles)
  • Polar Car Rental (2.1 miles)
  • Pathfinder Aviation (2.5 miles)
  • K Bay Air (2.5 miles)
  • Homer Trolley Stop (6.1 miles)

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