South Peninsula Hospital - Long Term Care Unit
Save4300 Bartlett Street, Homer, AK 99603
For more information about senior living options: (844) 490-3973
South Peninsula Hospital presents a portrait of contrasts: patients repeatedly praise its facilities, the expertise of many clinicians, and the care they receive in several departments, while others recount frustrating experiences marked by what they perceive as neglect, poor bedside manner, and systemic shortcomings. Across the hundreds of personal accounts, the hospital emerges as a place where first-class moments can coexist with troubling lapses, depending on whom you encounter and when you seek help.
One of the most disturbing reports centers on the conduct of a specific CNA, Deborah Feerer. A reviewer described an experience that left them stunned by what they saw as a flagrant lack of professionalism and basic care. The patient alleged that vitals were not checked, mobility assistance was delayed or performed with minimal effort, and simple requests such as adjusting a bed or supplying water were met with indifference. The reviewer recounted having to ask repeatedly for repositioning, only to be met with rude comments and eye-rolling. The perceived absence of empathy, attentiveness, and courtesy turned a vulnerable health-care moment into a demoralizing ordeal, with concerns echoed by others who observed similar behavior toward different patients. The frustration extended beyond one encounter, as the patient felt this was part of a broader pattern rather than an isolated incident, and they also criticized a new, cumbersome system that slowed processes even further.
There is also feedback that paints a more critical picture of the hospital's administrative and operational side. Some reviewers described a disjointed experience where communication broke down and systems changed in ways that made navigation and care coordination harder. One remark labeled the ER experience as a stark contrast, calling the bedside manner of certain staff the worst they had ever encountered, while other parts of the same ER noted the staff as professional and compassionate. In at least one account, the registration process is singled out as professional, but the overall impression remains that administration and the flow of information can be inconsistent and frustrating. A traveler who was unable to accompany a loved one back to the exam room after an admission highlighted a sense of disconnect and poor coordination within the system, further illustrating how communication gaps can color even otherwise adequate clinical care.
Against this backdrop, there are numerous glowing, almost celebratory, testimonials to the hospital's capabilities. Several reviews recount speedy, thorough emergency care where patients were seen promptly, treated with pain relief, and evaluated efficiently. A particularly positive ER experience described quick imaging, accurate diagnosis of a clavicle fracture within a couple of hours, and regular checks by doctors and nurses who were described as excellent. In another favorable note, Dr. Martinez and the emergency team were praised for their kindness and thoroughness, leaving the patient confident in the care received and ready for transfer to subsequent specialist services. Such accounts emphasize timely intervention, clear communication from clinicians, and a sense of reassurance during a stressful moment.
Beyond the ER, individual staff members receive high marks for their personal warmth and attentiveness. Joelle, a nurse in Labor and Delivery, and Dr. Renda Knapp are singled out as providing "best care ever," with care that was personalized and responsive to the family's needs. Several reviewers describe the entire team as friendly, informative, and professional during various visits, reinforcing the hospital's strengths when it comes to bedside manners and compassionate attention. There are also heartfelt anecdotes about pediatric and family experiences where the care team was described as caring, patient, and actively engaged in comfort measures during difficult times.
The breadth of comments also covers routine care and specialty services that left a durable, positive impression. A patient recovering from appendectomy or facing an urgent surgical need praised the hospital's capability and thanked the clinicians for effective management. The lab staff were repeatedly praised for their professionalism, care, and respectful treatment, with one traveler specifically noting how the women in the lab treated them with courtesy and competence during ongoing blood work. A patient with a long-standing endocrine care need found the Speciality Clinic and its team - including Dr. Jerry Tanner and his medical assistant Brooke - highly recommended, underscoring that the hospital can be a reliable source of specialized, continuous care for chronic conditions.
There are also important, practical reminders interwoven through the praise: staff dedication in daily operations, the availability of excellent care during emergencies, and the sense that the hospital can be a reliable anchor for a community that relies on it during vacations or travels. One reviewer, who traveled from Kansas with stage 4 cancer, highlighted consistently respectful treatment in the laboratory, noting how the team always treated them with care and dignity. Another comment reflects satisfaction with the kidney, respiratory, and general acute care teams who delivered compassionate, capable care across a range of conditions.
In sum, South Peninsula Hospital appears to be a facility where excellence is real and repeatedly demonstrated by many clinicians and departments, particularly in the ER, Labor and Delivery, and specialty clinics. Yet the institution also faces persistent complaints that center on a subset of staff behavior, communication gaps, and systemic changes that some patients find opaque or frustrating. The lived experiences shared by patients suggest that while the hospital can provide first-rate medical care and genuinely empathetic staff, there is meaningful room for improvement in consistency, administrative coordination, and the cultivation of a uniformly supportive patient experience across all departments and interactions. As the hospital continues to evolve, addressing these concerns - through staff training, clearer communication, and more seamless system implementation - could help ensure that the positive, life-affirming care described by many reviewers becomes the default experience for all patients.
South Peninsula Hospital - Long Term Care Unit in Homer, AK is a premier assisted living community that offers exceptional care services and a wide range of amenities to enhance the quality of life for its residents. Situated in a beautiful location, the facility provides a comfortable and nurturing environment for seniors.
The community offers fully furnished apartments with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Each apartment also features a kitchenette, allowing residents to prepare their own meals if desired. Housekeeping services are provided to ensure that residents can enjoy clean and tidy living spaces.
Residents have access to various amenities within the community, including a dining room where they can enjoy restaurant-style meals tailored to accommodate special dietary restrictions. For those who prefer outdoor activities, there is an outdoor space and garden where residents can relax and engage in nature. A small library allows for quiet reading and intellectual stimulation.
The dedicated staff at South Peninsula Hospital - Long Term Care Unit provides 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. Medication management ensures that residents receive their required medications on time. Furthermore, there is a mental wellness program in place to promote emotional well-being among residents.
To further enhance the social aspect of the community, there are resident-run activities as well as scheduled daily activities that cater to the interests and preferences of the residents. These activities encourage social interaction and engagement among peers.
The community's prime location provides convenient access to various amenities outside of the facility. With cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals all nearby, residents have easy access to essential services and entertainment options.
South Peninsula Hospital - Long Term Care Unit in Homer, AK is committed to providing exceptional care services while ensuring that its residents enjoy a fulfilling lifestyle with numerous amenities and opportunities for social engagement within the community as well as convenience in accessing outside resources.
South Peninsula Hospital - Long Term Care Unit is located at 4300 Bartlett Street, Homer, AK 99603 in Kenai Peninsula Borough, Alaska
South Peninsula Hospital - Long Term Care Unit on seniors.fyi includes 5 photos including images showing interior, bedroom, decor, gym, exercise equipment, fitness center, building, modern architecture, and more.
Homer Senior Citizens Inc.
Homer, AK
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