South Hampton Nursing & Rehabilitation Center in Owens Cross Roads, AL
Save213 Wilson Mann Road, Owens Cross Roads, AL 35763
For more information about senior living options: (844) 490-3973
South Hampton's staff is caring, attentive, and goes above and beyond to take care of residents. The facility is clean and maintains a welcoming, family-oriented environment. The rehab and nursing teams are outstanding and help patients regain strength and mobility. Families feel supported and well informed about their loved ones' care. The care provided enables residents to regain independence and safely return home. The atmosphere is described as awesome and conducive to recovery. South Hampton is regarded by families as one of the best rehab facilities in the area.
The night care is described as horrible. The staff are extremely rude and unwilling to provide information. The facility is not recommended for a loved one. Patients contracted serious infections (COVID-19, pneumonia, and MRSA) attributed to staff negligence. The staff failed to inform the family about oxygen therapy and other critical health issues. The food is described as the worst the reviewer has eaten. There was a privacy breach, with private medical records exposed. A CNA allegedly stole a resident's belongings and medications. Chronic understaffing led to neglect and untimely care.This community is best suited for families pursuing short-term, outcome-focused rehabilitation and for residents who prize a clean, orderly environment with frontline staff who can deliver consistent attention during the rehab window. When rehabilitation goals - gaining strength after a surgery or improving walking and mobility - are explicit, South Hampton has earned praise for dedicated therapists, caring CNAs, and responsive nursing if the team isn't stretched thin. Several families point to concrete progress and a generally pleasant atmosphere, with a facility that stays tidy and well-maintained. The clearest case for South Hampton rests on stable, engaged staff delivering daily, visible care during the rehab phase; without that, positive momentum tends to stall.
Those weighing alternatives should consider how they value long-term safety, privacy, and administrative predictability. A substantial share of reviews flag the facility for inconsistent night-time responsiveness, care plan gaps, and disputes over billing and administrative processes. Privacy and HIPAA concerns appear in multiple anecdotes, including misdirected or exposed information, and there are complaints about theft and disorganization. For families seeking a consistently seamless long-term care experience with transparent billing and iron-clad privacy safeguards, other options may offer more reassurance and fewer black-and-white red flags.
The core pros at South Hampton - competent rehab staff, approachable nurses, and a generally clean, accommodating setting - often collide with notable cons that can derail the overall experience. When rehabilitation teams are stable and engaged, residents can show meaningful improvements, and family members frequently report warmth, communication, and real concern from caregivers. Yet the same reviews reveal episodes of subpar rehab effort, especially during periods of staffing shortages or during night shifts, along with reports of slow or insufficient follow-through on medical concerns, and intermittent dissatisfaction with meals and daily routines. In short, the rehab strengths are real but unevenly distributed across shifts and days, limiting their ability to fully offset facility-wide shortcomings.
Operational and clinical consistency emerge as the most consequential gaps. Billing disputes and questions about whether Medicare/Medicaid coverage is being honored create ongoing friction for families navigating finances during a stressful time. Privacy breaches and personal-information handling concerns, along with anecdotes about inadequate discharge planning and miscommunication about care needs, undermine trust. The facility also garners stern warnings from some families about long-term care, noting that the focus can drift toward revenue or bed management rather than individualized attention. For a family seeking a risk-calibrated choice, these patterns suggest that certainty and predictability may be hard to secure here.
For families who still want to pursue South Hampton, the prudent path is to enter with a disciplined, message-driven plan. Demand a detailed, written rehab plan with clear goals, milestones, and accountable staff assignments; insist on daily progress updates and a reliable point of contact who can escalate concerns. Before admission, review the latest state survey findings, and verify staff-to-resident ratios for both day and night shifts. Conduct candid conversations with potential caregivers and current residents about night-time responsiveness, privacy practices, and how privacy breaches would be handled. Have a backup plan in place - another nearby facility or a rigorous home-care arrangement - so that a transition can occur without disruption if expectations aren't met.
In the end, South Hampton offers a legitimate pathway to recovery for those focused on short-term rehabilitation, a clean setting, and a front-line staff that genuinely connects with residents when conditions are right. However, the more persistent concerns around consistency, administrative handling, and privacy risk cannot be ignored. The facility can deliver meaningful rehab and compassionate day-to-day care, but the volatility in some areas means families should proceed with rigorous due diligence and a prepared exit strategy. If opting in, approach it as a tightly managed partnership with explicit expectations, ready to switch courses if the stated standards aren't consistently met.
81 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Huntsville International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.South Hampton Nursing & Rehabilitation Center is a reputable assisted living community located in Owens Cross Roads, AL. Our community offers a wide range of amenities to enhance the comfort and convenience of our residents.
For our residents' beauty and grooming needs, we have an on-site beauty salon. They can enjoy their favorite TV shows with cable or satellite TV in their private rooms. Our community-operated transportation is available for outings and appointments, making it easier for residents to stay connected with the local community.
We understand the importance of technology, which is why we provide a computer center and Wi-Fi/high-speed internet access throughout the facility. Residents can stay mentally stimulated by engaging in various activities at our gaming room and small library.
Our dining area provides restaurant-style dining where residents can enjoy delicious meals prepared by our experienced chefs. Special dietary restrictions are accommodated to meet individual needs. For added convenience, we have kitchenettes in some units for those who prefer to cook for themselves.
Keeping our residents active and engaged is important to us. We offer a fitness room and wellness center where they can participate in exercise programs tailored to their abilities. Planned day trips and scheduled daily activities ensure there is always something fun and engaging happening within the community. Additionally, we encourage resident-run activities, allowing them to take charge of their social interactions.
At South Hampton Nursing & Rehabilitation Center, we prioritize the well-being of our residents by providing 24-hour call system and supervision. Our compassionate staff members are trained to assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time.
We also have a mental wellness program in place to support the emotional health of our residents. The care services offered include diabetes diet management and transportation arrangement for medical appointments.
Additionally, concierge services are available to cater to any specific needs or requests from our residents. For those who wish to practice their faith, there is a place of worship conveniently located nearby.
Overall, South Hampton Nursing & Rehabilitation Center offers a comfortable and supportive environment for seniors looking for assisted living services. Residents can enjoy the combination of exceptional care, engaging activities, and convenient amenities that enhance their quality of life.
This part of Owens Cross Roads, Alabama offers a variety of amenities and services that cater to senior living. With several places of worship nearby such as Rivertree Church and St Thomas Episcopal Church, residents have access to spiritual guidance and community involvement. The area also boasts a number of reputable physicians like Hampton Cove Medical Clinic and Huntsville Hospital Physician Care at Bailey Cove for convenient healthcare options. In terms of dining, there are popular restaurants like Nick's Ristorante and Chick-Fil-A, as well as cafes such as Starbucks and Panera Bread for social outings. Additionally, the proximity to parks like Hays Nature Preserve and Aldridge Creek Greenway provides opportunities for outdoor recreation and relaxation. Overall, this part of Owens Cross Roads offers a blend of essential services and recreational facilities that make it an attractive choice for seniors seeking a vibrant and supportive community.
South Hampton Nursing & Rehabilitation Center is located at 213 Wilson Mann Road, Owens Cross Roads, AL 35763 in Madison County, Alabama
South Hampton Nursing & Rehabilitation Center on seniors.fyi includes 5 photos including images showing building, landscaping, entrance, outdoor, flag, healthcare, nursing home, facility, and more.
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