Glen Haven Health And Rehabilitation

Pros

• One reviewer mentioned that the CNA's are the only staff members who show compassion and seem to really care for the patients.
• Another reviewer expressed confidence that their sister is receiving good care during her stay at Glen Haven Health & Rehabilitation.
• A visitor noted that the place is constantly disinfected, indicating efforts to maintain cleanliness.
• Some staff members were described as good, suggesting that there are individuals who provide quality care in the facility.
• A family member acknowledged that despite some issues, their brother appears serene at the facility, indicating a level of comfort in his environment.

Cons

• The atmosphere of the facility was described as creepy and unsettling.
• Staff members were perceived as clueless and unprofessional when interacting with residents and families.
• Residents reported feeling neglected, with one family member screaming to be taken out of the facility within 24 hours.
• The quality of food served was criticized, often arriving cold, and leading to concerns about inadequate assistance for those needing help eating.
• Physical therapy services were deemed ineffective, with little support provided for those unable to move independently.
• There were reports of dirty rooms, bugs present, and a general lack of cleanliness throughout the facility.
• Missing personal belongings added to the feelings of neglect experienced by residents and their families.
• Office staff were described as hateful and rude, creating a hostile environment for visitors during difficult times.
• Overall care was seen as subpar, with claims that staff were overworked and not adequately trained or supported by management.

Review

The reviews of Glen Haven Health and Rehabilitation paint a stark picture of a facility that many families feel has failed to meet their expectations and the crucial needs of their loved ones. Multiple reviewers have voiced deep dissatisfaction with various aspects of the care provided, describing experiences that are alarming and disheartening. The overwhelming consensus suggests a systemic failure in both staff professionalism and the overall environment within the facility.

A recurring theme among reviewers is the alleged neglect experienced by residents. One reviewer detailed an unsettling encounter where they observed patients, including individuals who were not properly dressed, sitting helplessly in wheelchairs while unattended. This incident exemplified a broader issue regarding staff attentiveness and overall hygienic conditions within Glen Haven. Concerns about unsanitary or poorly maintained living spaces were also prevalent; several reviews reported dirty rooms, signs of water damage, bugs, and even rats making an appearance in some areas. The lack of housekeeping appeared to be both frequent and severe, leading many family members to contemplate whether their loved ones were receiving an adequate standard of care.

Additionally, families reported significant issues with food quality and service delivery. Concerns ranged from cold meals arriving late—particularly for those with mobility challenges—to concerns about nutrition itself as residents struggled to receive timely assistance with feeding when needed. These shortcomings raised alarm bells for family members who felt helpless witnessing their relatives go without proper sustenance or care during mealtimes. For families who visited regularly, many emphasized the importance of consistent engagement because they believed that regular visits significantly impacted the quality of care their loved one received.

Another dimension to the negative comments focused on inadequate staffing levels resulting in overworked nurses and aides who could not provide sufficient attention to every resident's needs. Families remarked on long wait times for medication distribution and therapy sessions that seemed rushed or poorly managed—a far cry from the supportive rehabilitation experience that was anticipated when placing a loved one at Glen Haven. One review noted instances where necessary hygiene routines were overlooked entirely due to either negligence or lack of personnel available to carry them out efficiently.

Despite these glaring issues, there were glimpses of positivity threaded throughout some reviews regarding specific staff members who exhibited genuine compassion towards residents. Several individuals noted that Certified Nursing Assistants (CNAs) often stood out as caring persons amid disarray from other staff roles; however, these commendations could not mitigate feelings about higher management failures or interdepartmental communication breakdowns affecting overall operations at Glen Haven.

In summary, this collection of reviews presents a troubling narrative regarding Glen Haven Health and Rehabilitation's approach to elder care management practices amidst claims of neglectful treatment, inadequate living conditions, insufficient staffing resources, poor meal service quality—all contributing factors leading many families frustrated into seeking better options elsewhere for their loved ones. While some accounts hinted at fleeting moments where individuals experienced satisfactory interactions with dedicated caregivers on-site - it is clear from numerous testimonials that substantial changes must be enacted promptly if trust is ever to be restored within this community space deemed vital for vulnerable adults requiring comprehensive support systems during life's later stages.

This part of Northport, Alabama offers a range of convenient amenities for senior living. There are several well-known restaurants nearby such as McDonald's, Chick-Fil-A, and Burger King, providing easy dining options. The area also has pharmacies like Walgreens and Natural Rx within close proximity for any medication needs. In terms of healthcare, there are multiple physicians' offices nearby including Northport Urgent Care Services MDPC and Southeastern Plastic Surgery Associates PC. Parks like Northwood Lake provide opportunities for outdoor recreation, while places of worship such as New Beginning Family Worship Center offer spiritual support. Hospitals like Home Dialysis and Northport Health Services are also easily accessible in case of medical emergencies. Overall, this area provides a variety of services and establishments that cater to the needs of seniors looking for a comfortable living environment in Northport.

Restaurants

• McDonald's (0.1 miles)
• Chick-Fil-A (0.4 miles)
• Burger King (0.9 miles)
• City Cafe (1.4 miles)
• Chicken Salad Chick (1.5 miles)
• Sonic Drive-In (1.5 miles)
• Zaxby's (1.5 miles)

Pharmacies

• Walgreens (0.2 miles)
• Natural Rx (0.2 miles)
• Northport Pharmacy (0.7 miles)
• Winn-Dixie (1.5 miles)
• Patient Care Pharmacy (1.7 miles)
• Senior Care Pharmacy (1.8 miles)
• Senior Care Pharmacy (2.5 miles)

Physicians

• Northport Urgent Care Services MDPC (0.2 miles)
• Moore Family Health (0.5 miles)
• Epilepsy Center of West Alabama (0.5 miles)
• West Alabama Spine & Pain Specialist (0.5 miles)
• Northriver Primary Care (0.5 miles)
• Southeastern Plastic Surgery Associates PC (0.5 miles)
• Dch Psychiatric Services (0.6 miles)

Parks

• Northwood Lake (0.3 miles)
• Tuscaloosa Riverwalk (1.9 miles)
• The Park at Manderson Landing (1.9 miles)
• Northridge PARA Shelter and Playground (3.2 miles)

Places of Worship

• New Beginning Family Worship Center (1.6 miles)
• First Baptist Church (2.2 miles)
• First Wesleyan Church (2.6 miles)
• WW Studio (2.7 miles)
• St Francis Of Assisi Catholic Church (3 miles)
• Church of the Highlands - Tuscaloosa Campus (3.2 miles)
• University Church of Christ (3.7 miles)

Hospitals

• Home Dialysis (1.6 miles)
• Northport Health Services (1.8 miles)

Cafes

• Heritage House (1.8 miles)
• Starbucks (2.9 miles)

Transportation

• Amtrak (3.3 miles)