Glen Haven Health And Rehabilitation in Northport, AL

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  • Interior

    A traditional dining room setup with a wooden table, chairs, and a mirror on a wallpapered wall.

  • Decor

    A cozy lobby area with elegant decor, featuring a sofa, side tables, artwork, and a mirror.

  • Living Room

    A cozy living room with a couch, tables, lamps, and a landscape painting.

  • Building

    Glen Haven Health and Rehabilitation facility exterior view.

  • Architecture

    A building entrance with a covered canopy and driveway.

  • Hallway

    A clean, well-lit hospital hallway with tiled flooring and decorations on the walls.

Glen Haven Health And Rehabilitation in Northport, AL

Glen Haven Health And Rehabilitation is a nursing home community in Northport, AL.

Information last verified:

2201 32Nd Street, Northport, AL 35476

For more information about senior living options: (866) 208-4318

3.6 from 67 reviews
5 stars
40
4 stars
4
3 stars
2
2 stars
1
1 stars
20

Overall Review of Glen Haven Health And Rehabilitation

common 28 reviews mention this

Staff care is a mixed picture

Residents and families describe staff as genuinely caring, while a smaller group reports serious breakdowns in professionalism and attention.

Many reviews describe staff who are friendly, kind, and supportive, with caregivers treating residents with patience and keeping families informed during rehab. Several also praise specific roles like rehab professionals, nurses, and CNAs, including experiences where residents improved with therapy and daily help. At the same time, multiple negative reviews cite unprofessional interactions, neglect concerns, and problems with cleanliness and responsiveness, sometimes pointing to issues at the front desk or with leadership communication. Overall, the reviews read as strongly positive for many families, but not consistent enough to ignore the complaints.

common 10 reviews mention this

Therapy support helps residents recover

Rehab therapy is often described as effective and professional, though some reviewers report poor physical therapy experiences.

Several reviews credit the therapy team—physical therapy, occupational therapy, and speech therapy—with helping residents regain mobility and function after events like hip replacement, falls, or other medical setbacks. Families also mention responsive nursing alongside therapy, and they describe staff as attentive to rehab needs. A smaller set of reviews disputes the quality, alleging therapy felt inadequate or inconsistent for some residents. Based on reviews alone, therapy seems to be a key reason many families were satisfied, but it isn’t universally positive.

differentiator 8 reviews mention this

Admissions coordinators make coordination easier

Families frequently highlight admissions coordinators as being especially helpful and reassuring during a stressful transition.

Multiple positive reviews focus on admissions coordinators who answered questions, offered tours, and provided support for families trying to place a loved one. Reviewers describe quick coordination and a sense of empathy and reliability during the intake process. The standout theme is less about day-to-day operations and more about how the facility handled the early steps of placement and communication with families. Even reviews that are more critical elsewhere often still mention specific moments where admissions support felt helpful.

caveat 14 reviews mention this

Food quality and service vary

Dining gets both compliments and complaints, including reports of delicious meals and reports of food that was poor or cold.

Some reviewers say the food was delicious and enjoyable, and they describe residents being taken care of around meals. Others describe food as horrible or disgusting and mention concerns like meals arriving cold, difficulty getting help with feeding, or not being able to choose what they want. There are also comments that match the idea of medical dietary needs, with diabetes-related and special-diet meal planning listed as part of dining offerings. On balance, food-related feedback is one of the more polarized areas in the reviews.

caveat 9 reviews mention this

Communication about care isn’t consistent

Families describe both effective updates and troubling gaps in communication about a resident’s status.

Several reviews say the care team kept families informed, answered questions thoroughly, and provided reassurance during sensitive periods. Others report that they weren’t told important changes soon enough, including concerns about appetite, weight, and the timing of hospice or next steps. Some of the most negative reviews describe feeling blindsided by changes in condition, while others say issues were later resolved once the facility worked with them. That contrast suggests communication may depend on the situation and the people involved.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 200 resident community capacity 200 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This part of Northport, Alabama offers a range of convenient amenities for senior living. There are several well-known restaurants nearby such as McDonald's, Chick-Fil-A, and Burger King, providing easy dining options. The area also has pharmacies like Walgreens and Natural Rx within close proximity for any medication needs. In terms of healthcare, there are multiple physicians' offices nearby including Northport Urgent Care Services MDPC and Southeastern Plastic Surgery Associates PC. Parks like Northwood Lake provide opportunities for outdoor recreation, while places of worship such as New Beginning Family Worship Center offer spiritual support. Hospitals like Home Dialysis and Northport Health Services are also easily accessible in case of medical emergencies. Overall, this area provides a variety of services and establishments that cater to the needs of seniors looking for a comfortable living environment in Northport.

Restaurants

  • McDonald's (0.1 miles)
  • Chick-Fil-A (0.4 miles)
  • Burger King (0.9 miles)
  • City Cafe (1.4 miles)
  • Chicken Salad Chick (1.5 miles)
  • Sonic Drive-In (1.5 miles)
  • Zaxby's (1.5 miles)

Pharmacies

  • Walgreens (0.2 miles)
  • Natural Rx (0.2 miles)
  • Northport Pharmacy (0.7 miles)
  • Winn-Dixie (1.5 miles)
  • Patient Care Pharmacy (1.7 miles)
  • Senior Care Pharmacy (1.8 miles)
  • Senior Care Pharmacy (2.5 miles)

Physicians

  • Northport Urgent Care Services MDPC (0.2 miles)
  • Moore Family Health (0.5 miles)
  • Epilepsy Center of West Alabama (0.5 miles)
  • West Alabama Spine & Pain Specialist (0.5 miles)
  • Northriver Primary Care (0.5 miles)
  • Southeastern Plastic Surgery Associates PC (0.5 miles)
  • Dch Psychiatric Services (0.6 miles)

Parks

  • Northwood Lake (0.3 miles)
  • Tuscaloosa Riverwalk (1.9 miles)
  • The Park at Manderson Landing (1.9 miles)
  • Northridge PARA Shelter and Playground (3.2 miles)

Places of Worship

  • New Beginning Family Worship Center (1.6 miles)
  • First Baptist Church (2.2 miles)
  • First Wesleyan Church (2.6 miles)
  • WW Studio (2.7 miles)
  • St Francis Of Assisi Catholic Church (3 miles)
  • Church of the Highlands - Tuscaloosa Campus (3.2 miles)
  • University Church of Christ (3.7 miles)

Hospitals

  • Home Dialysis (1.6 miles)
  • Northport Health Services (1.8 miles)

Cafes

  • Heritage House (1.8 miles)
  • Starbucks (2.9 miles)

Transportation

  • Amtrak (3.3 miles)

Frequently Asked Questions

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