Glen Haven Health And Rehabilitation in Northport, AL

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  • Interior

    A traditional dining room setup with a wooden table, chairs, and a mirror on a wallpapered wall.

  • Decor

    A cozy lobby area with elegant decor, featuring a sofa, side tables, artwork, and a mirror.

  • Living Room

    A cozy living room with a couch, tables, lamps, and a landscape painting.

  • Building

    Glen Haven Health and Rehabilitation facility exterior view.

  • Architecture

    A building entrance with a covered canopy and driveway.

  • Hallway

    A clean, well-lit hospital hallway with tiled flooring and decorations on the walls.

Glen Haven Health And Rehabilitation in Northport, AL

Information last verified:

2201 32Nd Street, Northport, AL 35476

For more information about senior living options: (844) 490-3973

3.5 from 58 reviews
5 stars
32
4 stars
4
3 stars
2
2 stars
1
1 stars
19

Overall Review of Glen Haven Health And Rehabilitation

Pros

  • pro The staff at Glen Haven are professional, friendly, and supportive.
  • pro Angeline the admissions coordinator goes above and beyond to ensure residents are cared for.
  • pro Glen Haven feels like a home due to its clean, well-maintained facility and thoughtful organization.
  • pro Therapists at Glen Haven are very professional and provide excellent care.
  • pro The care team communicates effectively and provides empathetic, reassuring support.
  • pro The executive director is a great listener who makes families feel cared for during sensitive times.
  • pro The admissions and admin staff, including Laura Burchfield, are helpful, knowledgeable, and dedicated.

Cons

  • pro The reviewer found Glen Haven to be horrible, with a creepy atmosphere and staff that seemed clueless and unprofessional.
  • pro One account claimed the facility lied and left a patient to die, advising others not to send their family members there.
  • pro The rooms were described as small for two people, dirty, and the food horrible, with meals often cold due to kitchen location and slow medication delivery.
  • pro Belongings were said to be missing and clothes stolen, and the facility was described as unsanitary with roaches and water bugs.
  • pro The admissions/front-office staff were called hateful and rude, treating visitors like criminals, especially when a relative was dying.
  • pro Care was described as neglectful, with patients not fed properly, weight loss observed, and nurses/ CNAs overworked.
  • pro The place was labeled a “death trap,” with warnings to move family members out immediately.
  • pro The building and maintenance were criticized for being dirty and poorly maintained, with water damage and an overall lack of cleanliness for the price.

Review

Glen Haven Health and Rehabilitation in Northport is best suited for families pursuing aggressive post‑acute rehab where a responsive admissions team and a dedicated therapy staff can drive early gains, especially for loved ones who are motivated to regain mobility and independence after a serious event. The facility’s strongest calling card is the rehab ecosystem: skilled physical and occupational therapists, a proactive admissions coordinator, and a team that consistently emphasizes hands-on attention and clear communication. When a family needs a coordinated path from intake to discharge, Glen Haven has shown it can deliver progress and provide reassurance through competent coordination and experienced therapy.

That said, there are clear signals that alternative options should be considered in certain circumstances. Families prioritizing pristine housekeeping, a uniformly calm atmosphere, and rock-solid day‑to‑day safety may encounter serious misgivings here. Multiple reviews describe rooms that feel dated or poorly maintained, inconsistent cleanliness, and instances of mislaid or missing personal items. Reports of slow medication delivery, food quality concerns, and what appears to be uneven staff responsiveness in some shifts also surface repeatedly. For long‑term care where ongoing supervision and a consistently high standard of daily care are nonnegotiable, these factors matter more than rehab outcomes alone.

The strongest case for Glen Haven rests on the procedural and clinical advantages that come with a committed rehab culture. Families praising the admissions team, especially Angeline and Laura, underline ease of scheduling tours, responsiveness to questions, and a sense that care begins before the resident even arrives. Therapists earn compliments for professionalism and for the tangible impact they have on mobility and function. In the right circumstances, this makes the facility a practical choice for short stays aimed at restorative milestones, with families comforted by regular updates and a clearly coordinated care plan.

Yet the weight of the cons cannot be ignored. When day-to-day operations slip into perceived neglect or disorganization, the benefits of strong therapy can be overshadowed. Several reviewers recount experiences where basic housekeeping, hygiene, or meal service fell short, and where communication gaps left families in the dark about a loved one’s status. The paint‑peeling reality for some is a facility that feels more like a hospital than a welcoming home, with reports of pests, water damage, or smells that undermine confidence in cleanliness. In the most troubling narratives, concerns include alleged staff indifference at intake, missing belongings, and delayed or inconsistent nursing and med administration.

For families weighing a placement here, the most practical calculus centers on the resident’s primary need. If rehab and rapid functional gains are the objective, Glen Haven can be a strong ally when the floor and unit align with expectations and when the family leverages the admissions team to stay closely informed. The positive experiences tied to therapists, attentive CNAs, and a director willing to listen create a credible pathway to meaningful improvement. However, if the decision hinges on flawless day‑to‑day environment, transparent communication at all hours, or a consistently high standard of sanitation and safety, the concern stack is sizable enough to justify serious scrutiny or looking elsewhere.

Ultimately, Glen Haven presents a concrete trapdoor between two realities: robust rehab with meaningful gains on good days, and highly variable daily care on other days. The facility’s best outcomes tend to emerge where families actively participate, visiting, asking pointed questions, and confirming the specifics of the care plan with the admitting team. Prospective residents with a clear focus on rehabilitation and a willingness to engage with staff to monitor progress will likely feel supported; those seeking a highly predictable long‑term living environment with unanimous day‑to‑day excellence should approach with caution and compare alternatives aggressively.

In sum, Glen Haven is not a one‑size‑fits‑all community. It can be an effective choice for short‑term rehabilitation when expectations are managed, the therapy team is engaged, and the admissions process is navigated with proactive family involvement. It is a red flag for families whose priority is immaculate upkeep, consistent daily caregiving, and an unambiguous, consistently warm intake experience. The decision should be guided by how critical mobility restoration is relative to the need for steady, unambiguous day‑to‑day care. If the resident’s trajectory points toward meaningful rehab milestones and regular family communication, Glen Haven can be a valuable partner. If a seamless, uniformly pristine environment or unwavering daily reliability is non‑negotiable, exploring alternatives will protect peace of mind and ensure alignment with long‑term care goals.

Features

Housing

  • 200 resident community capacity 200 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Glen Haven Health and Rehabilitation in Northport, AL offers a comprehensive range of amenities and care services to ensure a comfortable and enjoyable living experience for its residents. The community features a beauty salon, allowing residents to pamper themselves and maintain their personal appearance. Cable or satellite TV is available for entertainment purposes, ensuring that residents can stay connected with current events and enjoy their favorite shows.

Community operated transportation is provided, making it convenient for residents to run errands or participate in off-site activities. A computer center is available for residents who wish to use the internet or complete other computer-related tasks.

The dining room offers restaurant-style dining, where residents can enjoy delicious meals prepared by the community's staff. Special dietary restrictions are accommodated to ensure that the nutritional needs of each resident are met.

Residents can socialize and engage in recreational activities in various areas within the community such as the fitness room, gaming room, small library, garden, and outdoor spaces. Housekeeping services are provided to ensure a clean and tidy living environment.

There is also a move-in coordination service available to assist new residents with the transition into the community. Private bathrooms provide privacy and convenience for residents. Telephone access is provided for communication purposes.

Transportation arrangements for non-medical purposes as well as transportations to doctor appointments are made available to facilitate easy mobility for the residents.

A wellness center is on-site offering various health programs and services aimed at supporting mental wellness. Additionally, Wi-Fi/high-speed internet access enables residents to stay connected with loved ones online.

Care services are provided around-the-clock, including assistance with activities of daily living such as bathing, dressing, transfers, and medication management. A 24-hour call system ensures that help is always available when needed.

Various amenities are located nearby including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals and transportation options offered nearby provide convenience for both residents and their families.

Glen Haven Health and Rehabilitation strives to provide a vibrant, engaging, and supportive assisted living community where residents can thrive and enjoy a high quality of life.

Nearby Places of Interest

This part of Northport, Alabama offers a range of convenient amenities for senior living. There are several well-known restaurants nearby such as McDonald's, Chick-Fil-A, and Burger King, providing easy dining options. The area also has pharmacies like Walgreens and Natural Rx within close proximity for any medication needs. In terms of healthcare, there are multiple physicians' offices nearby including Northport Urgent Care Services MDPC and Southeastern Plastic Surgery Associates PC. Parks like Northwood Lake provide opportunities for outdoor recreation, while places of worship such as New Beginning Family Worship Center offer spiritual support. Hospitals like Home Dialysis and Northport Health Services are also easily accessible in case of medical emergencies. Overall, this area provides a variety of services and establishments that cater to the needs of seniors looking for a comfortable living environment in Northport.

Restaurants

  • McDonald's (0.1 miles)
  • Chick-Fil-A (0.4 miles)
  • Burger King (0.9 miles)
  • City Cafe (1.4 miles)
  • Chicken Salad Chick (1.5 miles)
  • Sonic Drive-In (1.5 miles)
  • Zaxby's (1.5 miles)

Pharmacies

  • Walgreens (0.2 miles)
  • Natural Rx (0.2 miles)
  • Northport Pharmacy (0.7 miles)
  • Winn-Dixie (1.5 miles)
  • Patient Care Pharmacy (1.7 miles)
  • Senior Care Pharmacy (1.8 miles)
  • Senior Care Pharmacy (2.5 miles)

Physicians

  • Northport Urgent Care Services MDPC (0.2 miles)
  • Moore Family Health (0.5 miles)
  • Epilepsy Center of West Alabama (0.5 miles)
  • West Alabama Spine & Pain Specialist (0.5 miles)
  • Northriver Primary Care (0.5 miles)
  • Southeastern Plastic Surgery Associates PC (0.5 miles)
  • Dch Psychiatric Services (0.6 miles)

Parks

  • Northwood Lake (0.3 miles)
  • Tuscaloosa Riverwalk (1.9 miles)
  • The Park at Manderson Landing (1.9 miles)
  • Northridge PARA Shelter and Playground (3.2 miles)

Places of Worship

  • New Beginning Family Worship Center (1.6 miles)
  • First Baptist Church (2.2 miles)
  • First Wesleyan Church (2.6 miles)
  • WW Studio (2.7 miles)
  • St Francis Of Assisi Catholic Church (3 miles)
  • Church of the Highlands - Tuscaloosa Campus (3.2 miles)
  • University Church of Christ (3.7 miles)

Hospitals

  • Home Dialysis (1.6 miles)
  • Northport Health Services (1.8 miles)

Cafes

  • Heritage House (1.8 miles)
  • Starbucks (2.9 miles)

Transportation

  • Amtrak (3.3 miles)

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