Crowne Health Care Of Citronelle
Save19225 North 4Th Street, Citronelle, AL 36522
For more information about senior living options: (844) 490-3973
The phenomenal Crowne Health Care team serves, loves, and honors residents like family. The mom has been part of the Crowne family for quite some time. The Activities Department helps residents continue exercising their mission and purpose for life. The staff is very attentive and has a genuine "we care" attitude across every department. Crowne Health Care of Citronelle is a good, clean facility with staff that cares for the residents. The staff is very friendly and helpful to the residents. The facility is clean and pleasant, with engaging activities such as Mardi Gras parades. Nurses respect residents' dignity and accommodate personal preferences.
Some of the staff are unprofessional, rude, and malevolent. Crowne Health Care of Citronelle is a joke. They will kill your family members. They would engage in a collective cover-up if confronted with misconduct. There was evident neglect by the medical staff and caregivers. The facility had poor diet, poor health care, and too many issues.Crowne Health Care of Citronelle is best suited for families seeking a warm, home-like atmosphere where staff appear genuinely invested in residents' daily happiness. The Citronelle campus earns praise for cleanliness, a patient-focused culture, and an active calendar that keeps older adults socially engaged. Families report that the staff across departments demonstrates care and attentiveness, creating a sense of security that a loved one will be treated with dignity and kindness. The environment emphasizes personal connections, with activities that help residents maintain purpose and a sense of normalcy, and small comforts - like pets and festive events - that make daily life feel less institutional. This is not a sterile, impersonal setting; it strives to feel like family.
That said, this community may not be the right fit for every situation. Families needing unwavering, flawless clinical oversight or expecting consistently professional conduct from every staff member may want to consider alternatives. Several reviewers raise concerns about some staff behaviors and professionalism, and a few posts allege more serious issues about safety and ethics. While these views are not universal, they signal a risk profile that families should weigh carefully - especially when a loved one requires tight supervision, transparent accountability, or a zero-tolerance approach to conduct concerns. In short, this is a good match for those who prioritize warmth and engagement, but less ideal for those who demand a uniformly faultless front-line experience.
On the positive side, the strongest pros center on engagement and dignity. The facility's activities program is described as robust, with staff who genuinely engage residents in meaningful moments, exercise, and social rituals. Residents often feel well-cared-for day to day, with caregivers who demonstrate patience, responsiveness, and a willingness to accommodate individual preferences. Stories about personalized touches - small dietary niceties for a resident at the end of life, or staff respectfully honoring a resident's wishes - underscore a culture that values autonomy and comfort. Cleanliness and a generally pleasant, orderly environment further bolster the sense that residents live well there, not merely receive care.
The principal drawbacks revolve around experiences framed as inconsistent or problematic interactions with staff. Some reviewers label certain individuals as unprofessional, rude, or malevolent, and one post explicitly contends that the facility would tolerate misconduct or even neglect. There are also stark, serious-sounding accusations about neglect in a relative's case and broad critiques about diet and overall medical care. A single critique even characterizes the place as a "joke." Taken together, these accounts hint at real gaps in reliability and trust for families who depend on steady, high-quality clinical vigilance, transparent communication, and predictable staffing. The spectrum of experiences at Crowne Citronelle appears wide enough that reputation may hinge on which shift, which department, and which caregiver a resident encounters.
Yet the strengths do not vanish because of the warnings. The majority of reviews skew highly positive: many families celebrate attentive staff, a welcoming atmosphere, clean facilities, and meaningful daily activities. The positive stories show that when the right people are on shift, residents experience genuine warmth, respect for dignity, and moments of genuine connection, which can translate into real peace of mind for families. Those same families may find the facility's social environment and practical, resident-centered care to be a decisive factor in choosing this community, even as they remain vigilant about the reported concerns. In other words, the pros can offset the cons for many families, but not all, and certainly not without due diligence.
For decision-making purposes, the bottom line is clear. Crowne Citronelle can deliver a compassionate, well-rounded living experience with clean surroundings, engaging activities, and staff who sincerely care. It pays to verify leadership responsiveness, inquire about staff training and turnover, and request recent incident reports or quality metrics to gauge whether the positives consistently outweigh the risks. Families needing rigorous medical oversight, near-term memory-care specialization, or a zero-tolerance stance on staff conduct should evaluate other options first. If this community aligns with priorities around warmth, autonomy, and social vitality, arrange a thorough visit, speak directly with frontline caregivers, and probe how personal preferences are honored in daily care and meals. That due diligence will illuminate whether Crowne Citronelle is the right fit or whether alternatives better meet the necessary standard of reliability.
66 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Crowne Health Care of Citronelle in Citronelle, AL is an assisted living community that offers a wide range of amenities and care services for seniors. The community provides a comfortable and welcoming environment for residents to enjoy their golden years.
Residents can take advantage of the beauty salon on-site, where they can receive professional hair and beauty services. They also have access to cable or satellite TV in their rooms for entertainment. Community operated transportation is available for residents to attend appointments or go shopping, ensuring they can maintain their independence.
For those who like to stay connected, there is a computer center and Wi-Fi/high-speed internet throughout the community. A fully furnished living space awaits each resident upon move-in, making the transition into Crowne Health Care of Citronelle seamless.
The dining experience at this community is restaurant-style, with special dietary restrictions taken into consideration. Meals are prepared and served by the staff, giving residents more time to socialize and enjoy their meals. Additionally, there is a small library for residents to relax and read.
Care services are available around the clock, with a 24-hour call system and supervision provided by trained staff members. Assistance with daily activities such as bathing, dressing, and transfers is readily available. Medication management ensures that residents receive the proper medications at the right times.
To promote mental wellness, the community offers a mental wellness program that focuses on providing support and engagement for residents' emotional well-being. Special dietary restrictions are accommodated to meet individual needs.
A variety of activities are offered to keep residents engaged and entertained. Fitness programs are available to promote physical health, while planned day trips provide opportunities for exploration outside of the community. Resident-run activities allow individuals to take charge of their social calendars, while scheduled daily activities ensure there is always something happening within the community.
The location of Crowne Health Care of Citronelle provides easy access to nearby amenities such as pharmacies, physicians' offices, restaurants, transportation options, and places of worship. This allows residents to easily access healthcare services, enjoy meals out, and maintain spiritual connections.
Overall, Crowne Health Care of Citronelle is a well-equipped assisted living community that offers a range of amenities and care services to ensure the comfort, safety, and well-being of its residents.
Crowne Health Care Of Citronelle is located at 19225 North 4Th Street, Citronelle, AL 36522 in Washington County, Alabama
Crowne Health Care Of Citronelle on seniors.fyi includes 5 photos including images showing interior, bedroom, landscaping, decor, architecture, pergola, garden, trees, and more.
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